...Initiating a clinic in the Cook Devos Health Science building will bring advantages and disadvantages to the Grand Valley State University (GVSU). Several strengths can be discussed such as currently there is no urgent care on the medical mile, the clinic would be a great practice site for health students, heavy traffic passing the building from different directions, and additional source of revenue for GVSU. Opponent of the clinic stated that lack of funding for staff and infrastructure would be a major issue as well as limited parking space, and competition with the GVSU Family Health Center. Several of the strengths and weaknesses will be discussed further.Currently, there is no urgent care on the medical mile therefore, placing the GVSU Minute Clinic in the Cook DeVos Health Science would be a monumental step not only for the university itself, but also for the community. Being the only clinic in the vicinity, the facility would attract diverse patients/clients. Even...
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... A new medical clinic is opening up in your hometown and a mutual friend has recommended your services to the administrator of the clinic. You have received a letter asking you to provide information that would support their retaining your services rather than hiring employees for the same purposes. Assume that this letter may have gone out to other local firms as well. Working as a team, you will do the following two things: (a) After discussing and choosing a small business with your team, you will prepare a letter (in effect, an informal proposal) in response, offering your services to the clinic. (b) Follow up with an oral presentation before the administration of the clinic to discuss and further sell your services to them. On the date scheduled for the final presentation, each student will be responsible for evaluating one team, as assigned by the instructor, on their written and oral presentation. To help you prepare, a copy of the student team evaluation form has been provided. Additionally, students will evaluate the contribution of their fellow team members and themselves in developing the presentation. Evaluations will be taken into consideration in determining grades for the project. In preparing your written presentations, consider the following: • What business services will you choose to provide to the clinic? Billing, secretarial, computer, health, landscaping? • Who will present the letter to the clinic administrators? Who...
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...Outpatient Orthopedic Clinic Thomas R. Rohleder, PhD Division of Health Care Policy and Research Mayo Clinic 200 First Street SW Rochester, Minnesota 55905 tel: 507-538-1532 Email: rohleder@mayo.edu Peter Lewkonia, MD Faculty of Medicine University of Calgary Calgary, Alberta Diane Bischak, PhD Haskayne School of Business University of Calgary Calgary, Alberta Paul Duffy, MD Faculty of Medicine University of Calgary Calgary, Alberta Rosa Hendijani Haskayne School of Business University of Calgary Calgary, Alberta July 2011 Abstract We report on the use of discrete event simulation modeling to support process improvements at an orthopedic outpatient clinic. The clinic was effective in treating patients, but waiting time and congestion in the clinic created patient dissatisfaction and staff morale issues. The modeling helped to identify improvement alternatives including optimized staffing levels, better patient scheduling, and an emphasis on staff arriving promptly. Quantitative results from the modeling provided motivation to implement the improvements. Statistical analysis of data taken before and after the implementation indicate that waiting time measures were significantly improved and overall patient time in the clinic was reduced. Keywords: Outpatient Clinic, Discrete Event Simulation, Process Improvement, Patient Waiting I. Introduction Visiting hospital outpatient clinics is a very common way for patients to access health care. These clinics typically schedule...
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...Flow at an Outpatient Orthopedic Clinic Thomas R. Rohleder, PhD Division of Health Care Policy and Research Mayo Clinic 200 First Street SW Rochester, Minnesota 55905 tel: 507-538-1532 Email: rohleder@mayo.edu Peter Lewkonia, MD Faculty of Medicine University of Calgary Calgary, Alberta Diane Bischak, PhD Haskayne School of Business University of Calgary Calgary, Alberta Paul Duffy, MD Faculty of Medicine University of Calgary Calgary, Alberta Rosa Hendijani Haskayne School of Business University of Calgary Calgary, Alberta July 2011 Abstract We report on the use of discrete event simulation modeling to support process improvements at an orthopedic outpatient clinic. The clinic was effective in treating patients, but waiting time and congestion in the clinic created patient dissatisfaction and staff morale issues. The modeling helped to identify improvement alternatives including optimized staffing levels, better patient scheduling, and an emphasis on staff arriving promptly. Quantitative results from the modeling provided motivation to implement the improvements. Statistical analysis of data taken before and after the implementation indicate that waiting time measures were significantly improved and overall patient time in the clinic was reduced. Keywords: Outpatient Clinic, Discrete Event Simulation, Process Improvement, Patient Waiting I. Introduction Visiting hospital outpatient clinics is a very common way for patients...
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...Case report: Paediatric Orthopaedic Clinic 1- What is capacity utilization at every step in the process? What is the direct resource utilization? Using the data provided in the case, we are able to compile all data necessary to compute the capacity utilization at the clinic. Activity | # of Staff | Available time | Activity time | Number of Patients | Time needed | Utilization10 | | | /Staff | Total | N | F | N | F | N | F | Total | | 1. Front Desk | | | | | | | | | | | | a. Registration | 3 | 180 | 540 | 5 | 5 | 32 | 48 | 160 | 240 | 400 | 74 % | b. Verification | 3 | 255 | 765 | 9 | 4 | 32 | 48 | 288 | 192 | 480 | 63 % | 2. Radiology Department | | | | | | | | | | | | a. X-ray imaging | 6 | 240 | 9603 | 11 | 11 | 32 | 40.8 | 352 | 448.8 | 800.8 | 83 % | b. Development of X-rat | -1 | 240 | 9604 | 7 | 7 | 32 | 40.8 | 224 | 285.6 | 509.6 | 53%8 | c. Diagnostic reading and comments | 3 | 240 | 4805 | 5 | 5 | 32 | 40.8 | 160 | 204 | 364 | 76% | 3. Hand-off X-ray to Clinic | | | | | | | | | | | | a. Collection of X-ray | 3 | 2556 | 7657 | 2 | 2 | 32 | 40.8 | 64 | 81.6 | 145.6 | 19% 9 | b. Filing/exam room prep | 1 | 255 | 255 | 2 | 2 | 32 | 48 | 64 | 96 | 160 | 63% | 4. Examination Room | | | | | | | | | | | | a. Surgeon | 1 | 255 | 255 | 7 | 4 | 32 | 14.4 | 224 | 57.6 | 281.6 | 110% | b. Resident | 1(2)2 | 255 | 255 | - | 7 | - | 33.6 | - | 235.2 | 235.2 | 92% | c. Cast technician...
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...Running Head: COOPER GREEN HOSPITAL Cooper Green Hospital and the Community Care Plan Strayer University Health Economics April 20, 2012 Dr. Mountasser Kadrie 1. Discuss six (6) unique problems associated with delivering health care to an indigent population. Delivering health care to an indigent population can be problematic with there being more patients needing care than there are providers. "Safety net providers had a large Medicaid and indigent care caseloads relative to other providers" (Swayne, Duncan, & Ginter, 2009, p. 698). Providers that provide care to indigent populations do not receive the compensation for services that they would in an area where individuals had HMO, PPO, or POS type insurance coverage. Providers that care for Medicaid recipients are paid less for services than managed care companies pay. Providers of services for Medicaid recipients are "required to accept the Medicaid reimbursement as payment in full" (Swayne, Duncan, & Ginter, 2009, p. 700). Many individuals in the indigent areas will not seek health care until their symptoms have worsened to the point that seeking professional care is required. "Many poor residents delayed getting necessary medical care because they had no health insurance" (Swayne, Duncan, & Ginter, 2009, p. 702). In a large metropolitan area where there are many choices for health care services, facilities have to compete to provide care and increase revenue within their facility. There were...
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...Court Adult Tennis Clinics - 2011/2012 Schedule Beginner Clinics Kickoff Special! Five Week Program for just $75.00! Day Wednesday Friday Saturday Time 10:30am - 11:30am 10:30am - 11:30am 8:00am - 9:00am Duration 5 weeks 5 weeks 5 weeks Cost $75.00 $75.00 $75.00 Dates 9/07 - 10/05 9/09 - 10/07 9/10 - 10/08 Learn how to play in just 10 weeks! Sign up for 10 consecutive weeks. Day Monday Monday Wednesday Friday Saturday Time 10:30am - 11:30am 7:30pm - 8:30pm 10:30am - 11:30am 10:30am - 11:30am 8:00am - 9:00am Duration 10 weeks 10 weeks 10 weeks 10 weeks 10 weeks Cost $170.00 $170.00 $170.00 $170.00 $170.00 Fall 10/10 - 12/12 10/10 - 12/12 10/12 - 12/14 10/14 - 12/16 10/15 - 12/17 Winter 1/09 - 3/12 1/09 - 3/12 1/04 - 3/07 1/06 - 3/09 1/07 - 3/10 Spring 3/19 - 5/21 3/19 - 5/21 3/14 - 5/16 3/16 - 5/18 3/17 - 5/19 Drill/Play Clinics For people beginning to play matches up to intermediate level. Classes are 45 minutes of drill and 45 minutes of play. Day Sunday Monday Day Sunday Monday Time 4:30pm - 6:00pm 8:30pm - 10:00pm Time 4:30pm - 6:00pm 8:30pm - 10:00pm Duration 15 weeks 15 weeks Duration 18 weeks 18 weeks Cost - Members $285.00 $285.00 Cost - Members $342.00 $342.00 Cost - Non-Members $315.00 $315.00 Cost - Non-Members $378.00 $378.00 Fall 9/11 -12/18 9/12 - 12/19 Winter 1/08 - 5/13 No class Easter Sunday 1/09 - 5/07 44 Cray Street, Cumberland, RI 02864 • 401-333-4480 / 800-933-4480 • www.forecourtri.com Fore Court Adult Tennis Clinics - 2011/2012 Registration ...
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...services public services are available in this area like potable water, sewer, trash services, electricity, police station, firefighter station, food bank, public schools, public library and public transportation. This community counts with numerous free clinics, vision and dental centers and other specialties such as dialysis and chemo centers. On the other hand the area doesn’t count with hospitals but there are several available around the area and within five to ten minutes of distance. Community services such as food and stamps programs, women’s care centers and day care centers are available in the area as well and most of them are free for the residents if they meet the income requirements otherwise they charge by the residents income. English programs are available for free for residents who English its their second language. In overall the community has a multicultural population, offers a variety of places to eat and buy groceries primary from local business and count with several local, national and international companies. Although this place doesn’t not provide open areas like parks, bike trails or playground areas for recreational activities for kids and adults, there are several outside the community within minutes of distance. Perhaps one of the cons that many residents seems to not like it’s the traffic but other than that many residents in this area seems quite satisfied with what 77057 Southwest area...
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...Delivery * Recipients * Format * Owner The communication channel as regards in this project will be as following: * Formal * Verbal and Written * As contain in the project communication plan Communication Plan: This document outlines the plan of communication for KIOKO Group project team and contractor. WHAT | WHEN | WHERE | OWNER | ATTENDEES | Status Meeting | Every WeekFriday12 Noon | Conference Room | Project Manager | Project Team, Contractor and KIOKO Group Automation logistics Head | Progress Meeting | Every two WeekMonday10am | RM 302 | Contractor | Project Team and KIOKO Group logistics Head | WRITTEN COMMUNICATION | WHAT | DUE WHEN | METHOD OF DELIVERY | SENDER | RECEIVER | Meeting Minutes | 2 days after the meeting | EMAIL | Designated Staff | All participants | Action Item Log | 4 days after the PMO Status meeting | EMAIL | Designated Staff | All participants | Meeting Agenda | 2 days before a meeting | EMAIL | Meeting Facilitator | All meeting participants | Status Reports to Project Manager | WeeklyWednesdayBy noon | Paper Copy and Soft Copy through email | Project Lead | Project Manager | Status Reports to Strategic Alignment Team | 3 days after review by PMMonday 9am | Paper Copy and Soft copy through email |...
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...) This assignment (worth 15 %) is due in week 10 Friday Nov 8 at 3:00pm in the wooden drop box outside of B2025. This assignment is to be completed by Face-to-Face Interaction: Please follow the instructions below: 1. You are to meet with your assigned group three times outside of class time. 2. The group has the choice to decide when and where you will meet. Minimum amount of time for your meeting must be at least 45 minutes long. 3. The Group Leader will be a Human Resources Student. The Group Leader will send out an initial Email to introduce all team members to one another as well as coordinate the first meeting. Both instructors will be cc’d on the initial Email. 4. The other student will keep a record of the meeting in the form of meeting minutes. For each meeting you will need to work on the assigned topic/task and complete the Meeting Minutes as required. 5. Three meeting minutes must be submitted in total. 6. In week 10 each member must submit a personal reflection of this experience included with the three Meeting Minute submissions. Topics/tasks for Meetings: Meeting #1: Getting to know each other and sharing challenges not only in school but in everyday situations. Meeting #2: Identifying personal qualities and expectations most valued by Canadian Employers. Meeting -#3 Exchanging opinions regarding issues on intercultural issues in communication. (Reflect on the first...
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...10/18/13 C. K. McClatchy High School to Valley High School - Google Maps Directions to Valley High School 6300 Ehrhardt Ave, Sacramento, CA 95823 9.7 mi – about 15 mins https://maps.google.com/maps?f=d&source=s_d&saddr=C.K.+McClatchy+High+School,+Freeport+Boulevard,+Sacramento,+CA&daddr=Valley+High+Schoo… 1/2 10/18/13 C. K. McClatchy High School to Valley High School - Google Maps C. K. McClatchy High School 3066 Freeport Blvd, Sacramento, CA 95818 1. Head south on Freeport Blvd toward Perkins Way About 1 min 2. Turn left onto Sutterville Rd About 2 mins 3. Turn right onto Franklin Blvd 4. Take the 2nd left onto 14th Ave 5. Take the CA-99 S ramp 6. Turn right onto CA-99 S About 6 mins 7. Take the Calvine Rd exit toward Cosumnes River Blvd 8. Turn right onto Calvine Rd 9. Continue onto Consumnes River Blvd 10. Slight right onto Cosumnes River Blvd About 49 secs 11. Take the 1st left onto Center Pkwy About 58 secs 12. Turn right onto Ehrhardt Ave Destination will be on the left go 0.7 mi total 0.7 mi go 0.9 mi total 1.7 mi go 0.1 mi total 1.8 mi go 121 ft total 1.8 mi go 0.2 mi total 1.9 mi go 6.3 mi total 8.3 mi go 0.2 mi total 8.5 mi go 0.3 mi total 8.8 mi go 128 ft total 8.8 mi go 0.6 mi total 9.4 mi go 0.2 mi total 9.6 mi go 338 ft total 9.7 mi Valley High School 6300 Ehrhardt Ave, Sacramento, CA 95823 These directions are for planning purposes only. You may find that construction projects, traffic, w eather, or other events may cause conditions...
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...HUNTSVILLE NEW PLANT PROJECT AGENDA ESSAY As the Project manager I will be holding a status review meeting with the following topics in the agenda. Status reports, project schedule updates, identify possible solutions and risks, impact of risk to project objective, determine if any problems have been solved, and meeting minutes. Written communication would be through email and paper hard copies. Verbal communication would be utilized through face-to-face contact and via phone. Project managers need to take time to prepare for the meeting well in advance. The first thing on my list would be to send out a reminder email three days prior to meeting time and location along with a prepared agenda and outline of meeting topics to send via email to all team members. Ask all team members to bring their updates and concerns to meeting. Gather all paper work with special interest to this project and the latest updates and possible risks that have been identified. Prepare colored power point slides as visual aids for team members if possible. Visual aids help see the topics more clearly and keep the audience alert and provide more effective communication. It is also very important to start the project meeting on time. Team members need to become familiar with the start of meeting times and know that when they show late the project manager will not hold the meeting for them. As the meeting starts the project manager should make sure that everyone has an agenda...
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...Manage Meeting Whether as an individual, or as part of a group, real Progress depends on entering whole-heartedly into the Process and being motivated to make you a more Deeply satisfied human being. Introduction: If learning comes through experience, it follows that the more one participates in guided experiences, the more one learns. Therefore venturing into uncharted waters - and experiencing the failures that may occur - is an important part of organizational learning The different types of meetings is Formal meeting • • • • Informal meetings Semi-formal meetings Formal meetings – these are highly structured, and are governed by Corporations Law, the Constitution of a corporation, club or association, and the organization’s policies and procedures. Examples of formal meetings include board meetings and annual general meetings. Informal meetings – these are usually less structured than formal meetings, and are generally held to discuss ideas, share information and promote discussion. Examples include team meetings, project meetings, sales meetings and managerial meetings. Semi-formal meetings – combine elements of both informal and formal meetings. The meeting structure will be determined by the purpose of the meeting and the organizational requirements. Table 1.1 below sets out the main characteristics of formal and informal meetings. Formal meetings Informal meetings Held on predetermined dates and at predetermined locations. Can be impromptu, although...
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...Learning Team Reflection -Week 4 Our learning group has been overall successful in conducting productive meetings and completing tasks in a timely manner and at the desired quality level. However, there are aspects that can be improved in order to make meetings run more smoothly. The success can be attributed to several factors. One of the most important factors leading to successful meetings is setting clear goals and an agenda before the actual meeting. Being that all group members have demanding jobs and families to attend to, we have been able to avoid wasting time meeting for things that can be done via email or over the group discussion forum. Instead, we have identified the tasks that require of all the team members’ presence and set up face-to-face meetings to discuss only those things. Moreover, the group has created an atmosphere of trust in which all members feel comfortable expressing their ideas freely. Group discussion, active listening and constructive criticism are encouraged. Finally, we have been able to compromise and make group decisions that leave everyone satisfied. The learning group could improve success in conducting meetings and performing group tasks/projects by focusing on staying on topic. Instead of socializing during the meeting, team members could be rewarded with socialization time once the team goals have been met. At the same time, team members could contribute to time management by adequately preparing and gathering all...
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...Creating a Meeting Agenda Creating a Meeting Agenda The agenda is the key to a successful meeting - it is the roadmap, the guide, the plan. Studies have shown that up to 70% of meetings either have no agenda or have a poor agenda which is not helpful. In this article, you will see that there are some steps which you can take to make sure your agenda will contribute to making your meeting more productive. There are also hidden advantages. If the agenda is well constructed, you will also spend less time in the meeting and more time actually doing the things the meeting determines need to be done! 1. Remember the key - the more detailed the agenda, the more focussed and generally, the shorter the meeting will be. 2. You cannot expect intelligent decisions if people do not have time to think through the issues before the meeting. Therefore, agendas need to be sent out in advance, not given out at the meeting. People who have genuine desire to reach the best decision, and people who are organised, always have their agendas distributed in time for people to give thought to the issues. 3. Adopt the strict policy that if an item is not on the agenda, it will not be discussed at the meeting. Do not allow items to be raised without notice. Allow only true emergency items to be exempt and allow no other exceptions. Organised people have no difficulty with this. It is only disorganised or "slack" people who object to this because they cannot get...
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