...1. What kind of information and services does the Web site provide for individuals, small businesses, and large businesses? List these services. UPS Supply Chain Solutions provides a complete bundle of standardized services to subscribing companies at a fraction of what it would cost to build their own system and infrastructure. These services include: 1. Supply chain design and management, 2. Freight forwarding, 3. Customs brokerage, 4. Mail services, 5. Multimodal transportation, 6. And financial services, in addition to logistics services.MIS Issue: DIAD the Delivery Information Acquisition Device (DIAD) is a handheld computer where the drivers can obtain information about the customers’ package. The UPS is in the transportation industry. They move goods, information, and funds between individuals and companies. Their operations provide delivery by land and by air, and they offer services at customer shipping centers, as well as online through UPS.com. They know their business has its own unique supply chain needs and challenges. They designing and planning on what might help the customers: • Streamline the customers’ distribution network to gain efficiencies, improve customer service, and better utilize assets and capital • Provide insight into logistics design, re-engineering, and supply chain management • Implement benchmarking processes to measure productivity. From site analysis and selection, to supply chain modeling and network optimization, to parts...
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...1. What are UPS “Smart Labels?” What role do they play in UPS operations? The smart label are barcodes that have the shipping information about each package. These labels are important in their function for UPS operations because they provide the exact customer information needed for the shipment to be correctly delivered. The label may also be scanned to provide customers with real-time information about their shipment. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center. 1. Driver creates a smart label for the shipment 2. The delivery information is sent to UPS 3. The DIAD provides the driver with the pending shipments so that he can complete them 4. The DIAD allows for collecting electronically signatures, type in last name and complete the transaction. 5. It sends the data to the Data Center and customer. 6. Finally, the packages are processed by the UPS package center. 3. What role does wireless communication play in the UPS systems? Wireless communication provides drivers with flexibility during their routes to deliver packages. The 802.11 wireless connectivity enables transition within UPS center. Bluetooth lets drivers exchange information within themselves and the infrared port provides drives with updated information about the packages. 4. How has information technology transformed the package delivery business? Information technology has...
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...Virtual Meetings: MIS IN ACTION 1.) WebEx offers different types of products and services for both small-medium and large businesses. WebEx is a very useful system for business. The WebEx can be used on desktop, laptop, smart phone as long as internet is acquired. You can use it to have a meeting or demonstrate a product everywhere and anytime. It also can make a sales presentation and hold a webinar or press conference. It didn’t limit by time, place or other factors. You can save time and money because you don’t have to care about finding a cozy place and also don’t need to print out the files. It helps many multinational enterprises to decrease their cost from business trip and personnel costs. 2.) WebEx does more than just meetings. WebEx can do almost anything, from holding a press conference, to demonstrating a product, making a sales presentation, conducting remote training, or even collaborating on design, name it. WebEx can do them. As they say, how you use it is only limited on your imagination. Web Conferencing allows conference participants to not only speak to and hear each other or simply just give feedback as compared to conference calls or even face-to-face meetings, but also share notes, view multimedia presentations, even work through ideas on an electronic white board. 3.) When you meet online, you remove many of the constraints that can make meetings a challenge - like getting everyone in the same place at the same time. In Web conferencing...
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...What are the inputs, processing, and outputs of UPS’s package tracking system? The goal is to have detailed information about the sender, destination and when the package should arrive. Even before the package is picked up, information from the "smart" label is transmitted to one of the UPS computer centers and then sent to the closest center for the destination, they even download it and create the most efficient delivery route. The first thing a UPS driver picks up each day is a handheld computer called a Delivery Information Acquisition Device (DIAD), which they can log into and download the route, it's then uploaded for storage that takes less than a minute and processing and can be accessed worldwide for proof or customer queries. Because of these things what UPS has done is made the delivery as efficient as possible and highly monitored by both them and their customers. Basically storing all different information such as the destination, the time it should arrive as well as the customers information. What technologies are used by UPS? How are these technologies related to UPS’s business strategy? Now the second question asks how the technology relates to their business strategy, and the only thing i could find regarding their business strategy is one quote from 1907 that promised: “The best service and lowest rates.” So with that in mind lets start with the scannable bar-coded label. It attached to a package which we already mentioned contains important...
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...CONCEPT, ROLE AND IMPORTANCE OF MIS CONCEPT The MIS is an idea which is associated with man, machine, marketing and methods for collecting information’s from the internal and external source and processing this information for the purpose of facilitating the process of decision-making of the business. MIS is not new, only the computerization is new , before computers MIS techniques existed to supply managers with the information that would permit them to plan and control business operations. The computer has added on more dimensions such as speed, accuracy and increased volume of data that permit the consideration of more alternatives in decision-making process. The scope and purpose of MIS is better understood if each part of them is defined individually, thus 1. MANAGEMENT: Management has been define in process or activities that describe what managers do in the operation for their organization plan, organize, initiate and control operations. They plan by setting strategies and goals and selecting the best course of action to achieve the goals. They organize the necessary tasks for the operational plan, set these tasks up into homogenous groups and assign authority delegation; they control the performance standards and avoiding deviation from standard. The decision-making is a fundamental prerequisite of each of the foregoing process, the job of MIS is facilitating decisions necessary for planning, organizing and controlling the work and functions of the business...
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...management information system (MIS). Per Brickley, Smith and Zimmerman, it is critical for managers to understand what motivates individuals. Without providing the staff with clear expectations, it is impossible for the managers to understand how to motivate them to accomplish the objectives. Another problem seems to be that upper management and the administrators have different views of the importance of correct data entry into the MIS. Upper management sees it as providing misleading information to the federal government, which could lead to a loss of grant aid, while the administrators feel that taking the time to ensure accurate data entry into the MIS takes away from the services they provide to patients. Q2. What information would you want to analyze? R2. The first area that should be analyzed is the MIS itself and whether it is too cumbersome or confusing for the administrators to input data accurately. Assuming the MIS is performing as expected, the various models of behavior (e.g. happy-is-productive, good- citizen) should be analyzed to determine the best way to motivate the administrators to perform better as it relates to data entry into the MIS. Finally, it would be valuable to analyze what patient services or staff cuts would be required if the federal funding was reduced or eliminated due to the inaccurate reporting. Q3. What actions might you recommend to increase the accuracy of the data entry? R3. One action that could be taken to increase...
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...Tasneem Shabbir 014101 Unit 6 Business Decision Making Project Report Table of Contents Information Processing Tools 3 Strategic, tactical and operational information 3 Examples of strategic, tactical and operational information relevant to a Banking sector 3 MIS and its relevance in an organization 4 Project plan for an activity and determine the critical path 5 Financial tools for decision making 5 Project Planning Steps 5 Bibliography 6 Information Processing Tools Strategic, tactical and operational information Strategic planning refers to the process through which an organization defines its strategy, allocate its resource and lead the direction that the company will follow to achieve its goals. Strategic Planning is the formal planning for the future and help the company to define: what we do? For whom we do it? How do we successes? Tactical Planning refers to the process of taking the strategic plan and divided into specific activities, short term actions and plans to achieve the planned objectives. Operational Planning refers to the action plan for the day-to-day functioning of an organization. It defines the short term methods to achieve the strategic objectives set while strategic planning is done. In other words, operation planning allows the company to determine how to do it. Examples of strategic, tactical and operational information relevant to a Banking sector Currently, organizations are in the race for enhancing their capability...
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...Information Systems (MIS) 2/ MIS, Monitoring & Evaluation Introduction Monitoring and Evaluation Process points: Types and levels of monitoring and evaluation activities Some monitoring and evaluation definitions What are indicators? Methods and tools for monitoring and evaluation Steps in planning and conducting monitoring and evaluation ❐ Tools and techniques: How to write your evaluation report Tips for improving monitoring and evaluation of your project Management Information Systems (MIS) ❐ What is on MIS? ❐ Why is an MIS important? Sources for decision making, monitoring, and evaluation ❐ Targets Designing an MIS Using data to inform your MIS: conducting a baseline study Performance information Key questions in designing an MIS Institutionalizing an MIS in an organization MIS: step-by-step Using MIS outputs for decision-making How is information used in the organization? ❐ How does information flow in your organization? A word about reporting ❐ Tips and Tools: Report preparation checklist A final word about evaluation ❐ Process evaluation ❐ Output evaluation ❐ Effects evaluation ❐ Short-term impact evaluation Summary 1 2 4 5 5 7 8 9 10 1 1 1 1 13 1 2 1 3 1 5 16 1 7 19 20 2 1 22 25 26 27 Figures, Tables, and Exercises Figure 1: Exercise A: Table 1: Exercise B: Figure 2: Figure 3: Exercise C: Figure 4: Relation between program monitoring and evaluation and the MIS Comparing monitoring...
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...have been several cases where the regulator has fined UK insurers for mis-selling insurance policies. Explain why such mis-selling has taken place. Will the new rule that insurers cannot pay commission on the sale of life insurance policies providing investment benefits mean that such policies will no longer be mis-sold?” For decades the insurance industry has had several issues regarding the mis-selling of insurance policies. “Mis-selling is the sale of unsuitable products resulting in customers being left in a disadvantageous position”(Wyman, 2011, P.4), and aptly stated by the Financial Conduct Authority (FCA) “financial services must be sold to you in a manner that is “fair, clear and not misleading” (www.moneyadviceservice.org.uk). There are numerous examples of mis-selling scandals such as endowment mortgages and Payment Protection Insurance (PPI) to name a select few, which shall be analysed throughout. Further to this, the reasons as to why mis-selling occurred in the first place will be discussed as well as whether, due to new legislation regarding the prohibition of commission payment, these policies will continue to be mis-sold. In the views of the economist Friedrich Hayek, due to complex taxes and the use of jargon that is alien to investors, there will always be asymmetric information and thus never a perfect market and thus resulting in the occurrence of mis-selling (Adams, 2005. P.207). Mis-selling has proved costly for UK insurers, brokers and banks, which has...
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...Q# 3 The role of the MIS in an organization can be compared to the role of heart in the body. The information is the blood and MIS is the heart. In the body the heart plays the role of supplying pure blood to all the elements of the body including the brain. The heart works faster and supplies more blood when needed. It regulates and controls the incoming impure blood, processes it and sends it to the destination in the quantity needed. It fulfills the needs of blood supply to human body in normal course and also in crisis. The MIS plays exactly the same role in the organization. The system ensures that an appropriate data is collected from the various sources, processed, and sent further to all the needy destinations. The system is expected to fulfill the information needs of an individual, a group of individuals, the management functionaries: the managers and the top management. The MIS satisfies the diverse needs through a variety of systems such as Query Systems, Analysis Systems, Modeling Systems and Decision Support Systems the MIS helps in Strategic Planning, Management Control, Operational Control and Transaction Processing. The MIS helps the clerical personnel in the transaction processing and answers their queries on the data pertaining to the transaction, the status of a particular record and references on a variety of documents. The MIS helps the junior management personnel by providing the operational data for planning, scheduling and control, and helps them further...
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...66 Habla de tu vida cotidiana Yo soy de AmershamX1 en BuckinghamshireX2 pero vivo en Birmingham en X3 residencias universitarias. Tengo una hermana menor que se llama Charlotte y ella tiene doce años. Actualmente, vivo con otras cinco chicas en un piso en La ValeX4 que es un pueblo estudiantil. Estudio Lenguas Modernas a5 la Universidad de BirminghamX6 que está en EdgbastonX7 a las afueras del centro de Birmingham. Todas las mañanas camino al campus – siempre está muy ocupado8 porque todo el mundo entra en el X9 momento. A veces ciclo10 si llego tarde. Durante la semana, mi rutina es bastante aburrida. Me levanto, tomar11 una ducha y luego desayunar12. Después de hacer el desayuno, camino al campus y voy a algunas conferencias13. Amo a14 mi curso para15 las conferencias nunca me aburren. ¡Aunque, la noche del viernes es la noche de fiesta! Salgo con mis compañeros de piso a un club y nos quedamos hasta muy tarde. Generalmente estamos muy resacosos a la mañana siguiente… 1 2 3 comma. Remember to put a comma before “pero”. This is not a serious mistake, but it would be more natural to say: vivo en Birmingham en las / unas residencias universitarias 4 5 comma. Estudio Lenguas Modernas en la Universidad de Birmingham → Remember that “a” is used with verbs that describes a movement towards a place, fui a la biblioteca; fui al centro, which doesn’t happen here. When the verb doesn´t describe a movement towards a place, we use “en”: Un día en la escuela. 6 7 8 comma...
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...BRAC University Summer'2013 BEXIMCO Group MIS Application Of Henri Fayol's 14 Principles of Management BEXIMCO Group MIS- Application of Henri Fayol's 14 Principles of Management Submitted to: Afsana Akhtar Assistant Professor BRAC Business School BRAC University Date of Submission: 13th August, 2013 LETTER OF TRANSMITTAL 13th August, 2013 To, Afsana Akhtar Assistant Professor BRAC Business School BRAC University. Sub: Submission of term paper for completion of course. Dear Madam, With high reverence we want to state that we have finished our term paper on the application of Henri Fayol's 14 Principles of Management in Beximco Group MIS in Bangladesh. While working with the term paper we got the first hand experience to learn about the applied management techniques in an organization. It helped us in gaining a new point of view on the significance of management theory like Henri Fayol's 14 Principles plays a role in effective and efficient performance of organizations such as Beximco Group MIS. We did some elaborate research and interviews and came up with sufficient resources to compile our term paper in a comprehensive manner. This term paper is valuable and a necessity to complete our course MGT211. In this term paper, all the team members contributed equally with sheer hard work. We faced some challenges in working as a team but due to everyone's collective efforts we overcame them and tried to produce this paper for you...
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...VIRTUAL MEETINGS: SMART MANAGEMENT Group - 3 Team Members Lokesh Singal Hardik Trivedi Raju Dandwani Nikunj Suhagiya Zayn Shaikh Index ● ● ● ● Introduction Case Study Questions MIS In Action References Introduction ● What are virtual meetings? 4 Videoconference ● A videoconference allows individuals at two or more locations to communicate simultaneously through two-way video and audio transmissions. ● Growing at an annual rate of 30 percent. ● Examples: 1. Rip Curl, a producer of surfing equipment, uses videoconferencing to help its designers, marketers, and manufacturers collaborate on new products. 2. Executive recruiting firm Korn/Ferry International uses video interviews to screen potential candidates before presenting them to clients. 3. Zomato also uses Skype for interviewing potential candidates. 5 Telepresence ● The top-of-the-line videoconferencing technology is known as telepresence. ● It is defined as a sensation of being elsewhere, created by virtual reality technology.[1] ● Prices for fully equipped telepresence rooms can run to $500,000. 6 Case Studies Questions 1. One consulting firm has predicted that video and Web conferencing will make business travel extinct. Do you agree? Why or why not? 7 Case Studies Questions 2. What is the distinction between videoconferencing and telepresence? 8 Case Studies Questions 3. What are the ways in which videoconferencing provides value to...
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...The Management Information System (MIS) Management information system, or MIS, is a managerial decision-making tool. A company uses it in all of its business operations and processes. As the management is in complete know of everything transpiring in the company, it leverages on this advantageous position. Using it, a company is able to record and document all facts pertaining to its procedures and methodologies. The basic intent is to manage and control all of the company’s employees and material through MIS. Importance of Management Information System: Using an MIS, an organization is able to establish its hierarchical structure and work-flow charts. Every employee in the organization knows the employees he has authority over and to whom he is responsible for work. The work then progresses without glitches. The company’s operating and procedures are listed by an MIS. The preparation of audits also gets simplified. Benefits of Management Information System: There are numerous pluses in using an MIS. The organization records and tabulates all its key strategic functions. As and when deviations from the planned course happen, the organization is able to take corrective action at once. Communication channels are enforced. As the authority-responsibility diagrams are well established, the superiors delegate work to their subordinates and the subordinates turn to them for guidance and suggestions. The MIS mechanism enables the organization to weigh the pros and cons...
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...M-MIS Comptroller of the Currency Administrator of National Banks Management Information Systems Comptroller’s Handbook May 1995 Management M Management Information Systems Introduction Background Risks Associated with MIS Assessing Vulnerability to MIS Risk Achieving Sound MIS MIS Reviews Examination Objectives Examination Procedures Internal Control Questionnaire Purpose MIS Policies or Practices MIS Development User Training and Instructions Communication Audit Conclusion Verification Procedures Table of Contents 1 1 3 4 5 6 9 10 17 17 17 18 19 20 20 21 22 Comptroller's Handbook i Management Information Systems Management Information Systems Background Introduction A management information system (MIS) is a system or process that provides the information necessary to manage an organization effectively. MIS and the information it generates are generally considered essential components of prudent and reasonable business decisions. The importance of maintaining a consistent approach to the development, use, and review of MIS systems within the institution must be an ongoing concern of both bank management and OCC examiners. MIS should have a clearly defined framework of guidelines, policies or practices, standards, and procedures for the organization. These should be followed throughout the institution in the development, maintenance, and use of all MIS. MIS is viewed and used at many levels by management. It should be supportive of the...
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