1. Organizations use computers and information systems to reduce costs and gain a(n) competitive advantage in the market place. a. Competitive disadvantage b. Marketing advantage c. Quality advantage d. Competitive advantage 2. Business intelligence provides historical, current, and predictive views of business operations and environments and gives organizations a competitive advantage in the market place. a. Competitive advantage b. Computer literacy c. Business intelligence d. Information literacy 3. A(n) management information system is an organized integration of hardware and software technologies, data, processes, and human element designed to produce timely, integrated, relevant, accurate, and useful information for decision-making purposes. a. Radio-frequency identification system b. Management information system c. Business intelligence system d. Transaction processing system 4. What is one of the major components of an information system? a. Analysis b. Programmer c. Database d. Knowledge 5. The process component of an information system generates the most useful type of information for decision making, including transaction-processing reports and models for decision analysis. a. Design b. Input c. Output d. Process

6. Information consists of facts that have been analyzed by the process component and is an output of an information system. a. Database b. Knowledge c. Information d. Data 7. What is a useful quality of information? a. Ability to stand on its own b. Compactness c. Length d. Timeliness 8. Which is one of the four Ms of resources? a. Media b. Management c. Mobility d. Manpower 9. A(n) manufacturing information system is used to manage manufacturing resources so that companies can reduce