Motivation is needed through all aspects of life especially in a professional environment such as a corporate office or large organization. Motivation is what provides an individual with direction, and persistence. Major stress can erupt within large organizations that could cause management to loose their drive for success and give up. Many companies explore motivation theories to ensure this type of failure does not happen. There are many theories to explore but they can be broken down into two major categories; content and process theories. Content theories focus on individual needs and Process theories focus on the action process of which ones mind goes through that influence their behavior. The behavior of individuals within organizations is vital to any company’s success. Individuals’ behavior defines their productivity. Organizational behavior is self disciplined behavior of an individual or group. There are many factors that influence an individuals organizational behavior including, the process of which the organization provide services, the environment of which the company exist, and the clients or customers which they serve. There are seven forces that influence organizational behavior; commitment to ethical behavior, importance to human capital, command and control, teamwork, information technology, changing workforce expectations, and new careers.
Conflict in any team is inevitable, and it has been said that without it teams maybe unable to make effective progress or create a shared vision. Having said that managing and resolving conflicts within a team is critical to its’ success (Kolovou, 2004). There are two main approaches to managing conflict – direct and indirect approach. However, managers must first identify the cause of the conflict, which can be substantive or emotional, in order determine which approach would be better to resolve the