...LITERATURE SURVEY On Job Satisfaction and Leadership Berikut merupakan survei literatur tentang faktor-faktor yang menentukan kepuasan kerja. Kepuasan kerja dan motivasi dipengaruhi secara positif oleh variabel pengakuan dan penghargaan dengan dimensi sebagai berikut: peluang promosi, prosedur operasi, pekerjaan itu sendiri, pengakuan, relasi dengan rekan kerja, kepuasan terhadap kompensasi, rasa aman, supervisor, dan pengembangan karier (Danis & Usman, 2010). Kepuasan kerja juga berkorelasi positif dengan keadilan organisasional: keadilan distributif, prosedural, interaksional (Al-Zu’bi, 2010). Pada perusahaan dengan tingkat upah yang rendah dan tingkat kepuasan karyawan sedang, kontribusi faktor-faktor kepuasan kerja paling besar ditentukan oleh faktor rekan sekerja, lingkungan kerja, dan pemimpin, tetapi paling rendah oleh faktor upah dan tunjangan (Salviah, 2002). Persepsi karyawan terhadap keadilan kompensasi memiliki korelasi yang signifikan terhadap kepuasan kerjanya (Astuti, 2001) Kebalikannya dari kepuasan kerja karyawan tingkat operasional, Batthi (20010) stres ditentukan 67% oleh faktor di dalam organisasi (beban kerja, waktu kerja, kepemimpinan, kebijakan perusahaan, kondisi kerja) dan 33% faktor di luar organisasi (kondisi ekonomi, keluarga karyawan, cuaca). Selain faktor di atas, salah satu yang perlu diketahui oleh pemimpin adalah seberapa besar pengaruh kepemimpinan, gaya kepemimpinan, dan spiritualitas pemimpin terhadap kepuasan kerja. Penelitian Aydin dan...
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...ORGANISATIONS& BEHAVIOUR CASE STUDY 1:Dimension of Organisational Structure Changing the rules at BOSCO PLASTICS Case Questions(AO 1.1,1.2 &1.3) * Do you think Jill Thompson’s proposal to decentralise the rules and procedures of Bosco Plastics will work?if so,why and how?Give reasons.What,in your opinion,are the requirements to make decentralisation effective? Organisational structure and organisational culture have a dependent relationship with one another.In the business world management structe determines the behaviours,attitudes,dispositions and ethics that create the work culture.If a company’s organisational structure is strictly hierachical,with decision- making power centralized at the top,the company’s culture will likely reflect a lack of fredoom and autonomy at the lowest levels.If a company’s managment structure is descentralized ,with shared power and authority at all levels,the culture is likely to be more independent,personalized and accountable.For this in my opinion decentralise the rules and procedures of Bosco Plastics will work because every department manager have different aproach with the people in their department and also different ideas of how they can make that department work more efficient.In each business it’s important to be good manager and leader both in the same time, thats why in my opinion it is a very good goal if each department manager knows their people that they work with, and will also make them feel more confident if the department...
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...BUSINESS RESEACRH METHOD BOND SALES FOR SME CLIENTS An Action Research Study in Lecturer: Dr. Mirza Manirajah Abdullah Prepared by Student Name : Tan Saw Kien Student ID : EMBA-R-121525 I/C NO : 700707-07-5174 RIVERBANK ACADEMY SDN BHD NO 3-3 & 5-3, JALAN PUSAT PERNIAGAAN 1, PUSAT PERNIAGAAN SG.JELOK, 43000 KAJANG SELANGOR TEL: 03-87375009 FAX: 03-87395418 WEBSITE: www.riverbankacademy.com.my EMAIL: info@riverbankacademy.com.my 1 CONTENTS DESCRIPTION PAGE Executive summary Introduction To Standard Chartered Bank Introduction to Bond Sales & Literature Review Purpose of Study Objective of Study Problem Statement Literature Review Methodlogy Limitation of Study & Data Anaylsis Summary and Conclusions Recommendations page 3 page 4 page 15 page 19 page 21 page 23 page 25 page 27 page 29 page 31 page 32 2 Executive summary Business research functions to study the internal and external factors that affect profitability and market share for a company. There are several methods used in business research that helps executives to focus the energy of developers, production staff and distribution forces. The concept of sales "theory" or marketing "theory" is problematic. This is because these are really subsets of a broader microeconomic approach to the manipulation or creation of demand. The concept of "translating purchasing power into demand" is nothing other than this. Therefore, sales "theory and practice" is an aspect of microeconomics and revolves around the response...
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...Table of contents: 1. Abstract 2. Introduction 3. Presentation of the company 4. Presentation of The Human Resources Department 5. Recruitment and selection processes 6. Learning and development 7. Improving HR in Focus Group: 10 key elements 8. Conclusions 9. References 1. Abstract Human Resource Management is the organizational function that deals with issues related to people such as compensation, hiring, performance management, organization development, safety, wellness, benefits, employee motivation, communication, administration, and training (http://humanresources.about.com/od/glossaryh/f/hr_management.htm) 2. Introduction In our project we choose to study the human resources department in the company Focus Consult Group from Bucharest. We had as a main advantage the fact that one of us did an internship at this company last year and had the opportunity of observing how the HR department actually works within this firm. Moreover, another important reason was the fact that one of us assisted to a job interview. In this way it was easier for us to gather information about the recruitment and selection processes. The goal of this project is to find “What Is the Human Resource Department?” and how it actually performs its tasks. In order to answer this question we decided to study 3 main aspects regarding the HR department in the company: the...
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...Introduction: Communication is one of the most frequently discussed dynamic in the entire field of organizational behavior, but it is seldom clearly understood. In practice, effective communication is a basic prerequisite for the attainment of the organizational goals, but it has remained one of the biggest problems facing modern management. Communication is an extremely brad topic and of course is not restricted to the organizational behavior field. Some estimate of the extent of its use go up to about three-fourths of an active human being’s life, and even higher proportions of a typical manager’s time. It is natural that many of our managers fail to communicate effectively with their employees. If history and statistics of the problems and conflicts of our industries are analyzed, it will possibly be seen that about 50% of the same are caused due to communication failures. Communication gaps produces frustration, grievances, agitation, non-cooperation, strike, poor employee performance, increased wastage, higher cost of production, drop in quality, loss in business, gherao etc. etc. Title of the Assignment: “-------------------------------------------------------------------------------------------------------------”. Purpose of the Project: The purpose of the project is to fulfill partial requirement of the Course of Organization Behavior of University of New Castle MBA program. Objective of the Project: The main objectives of the proposal is to help to prepare...
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...First Semester Curriculum MBA (Full Time) 2 Yrs. Program of D.A.V.V., Indore For Affiliated Institutions 1 DEVI AHILYA VISHWAVIDYALAYA, INDORE MASTER OF BUSINESS ADMINISTRATION (MBA) CURRICULUM FOR FULL-TIME COURSES FIRST YEAR First Semester SUBJECT CODE LIST OF SUBJECTS FT 101C FT 102C FT 103C FT 104C FT 105C FT 106C FT 107C FT 108C Management Principles and Practices Mathematics and Statistics for Managers Accounting for Managers IT and E-Business Fundamentals Business Environment Organization Behavior and Processes Business Communication Business Legislation 1-2 3-4 5-6 7-8 9-10 11-12 13-14 15-16 COURSES AND SYLLABUS FOR SECOND, THIRD AND FOURTH SEMESTER SHALL BE COMMUNICATED LATER. 2 FT-101C MANAGEMENT PRINCIPLES AND PRACTICES Course Objective The objective of this course is to help the students gain understanding of the functions and responsibilities of the manager, provide them tools and techniques to be used in the performance of the managerial job, and enable them to analyze and understand the environment of the organization. Examination The faculty member will award internal marks out of 20 (8 for Tests and 12 for class participation). The semester examination carrying 80 marks will have two sections A and B. Section A worth 60 marks will have 6 theory questions out of which students will be required to attempt any four questions. Section B carrying 20 marks will contain one or more cases. Cases prescribed below are only for classroom...
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...1 LESSON NO. 1 ORGANISATION BEHAVIOUR INTRODUCTION Org. Behaviour (in short called as OB) is concerned with the study of the behaviour and interaction of people in restricted or organised settings. It involves understanding people and predicting their behaviour, and knowledge of the means by which their behaviour is influenced and shaped. Organisations are bodies or entities created for a stated purpose They may consist of one or more people. In the case of a sole trader or single operator, he needs to build relationships with suppliers, contractors, customers, clients, and the community. For those that consist of more than one person, internal as well as external relationships have to be created and maintained. Organisations therefore consist of individuals, groups, and relationships. Objectives, structures, systems and processes are then created to give direction and order to activities and interactions. OB is thus of great concern to anyone who organises, creates, orders, directs, manages, or supervises the activities of others. It is also of concern to those who build relationships between individuals, groups of people, different parts of organisation between different organisation, for all these activities are founded on human interactions. OB is therefore concerned with:1. The purposes for which organisations are created 2. The behaviour of individuals, and an understanding of the pressures and influences that cause them to act and react in particular ways. 3. The qualities...
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...Keeping Luxury Inaccessible Keeping Luxury Inaccessible By David Ward (PhD), Claudia Chiari (MBA) All correspondence to Prof. David Ward, Via Fornari 46, 20146 Milan, Italy email: daward@tin.it Co-author: Claudia Chiari, Via Vittorio Alfieri 27, 52100, Arezzo, Italy Abstract This paper sets out to explain and decipher luxury and especially inaccessible luxury with the intent to provide enterprises three new analytical tools to ensure they stay ‘in front of the pack’. The paper starts by assessing what luxury was and is today and how and why it has evolved so far. It looks at Mass and Intermediate luxuries and then discusses three models to assess also Inaccessible luxury. The three models specifically developed by the authors are: 1. The Tangibility of Luxury, 2. The Spectrum of Luxury and 3. Brand Identity of Luxury. It will be shown that a luxury product can indeed migrate towards intermediate and mass luxuries when its traits become tangible and when rarity turns into abundance and luxury becomes accessible. The authors promote the idea that this process can be controlled by the enterprise or industry providing the brand, product traits and distribution are managed accordingly. The authors also examine the particular linkage between rational and emotional value through the brand and map the degree of luxury of a brand by assessing what actually differentiates the luxury products from the rest. This is not done in the traditional way of assessing the marketing mix (4P, 6P...
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...Model Marriage A Marriage Counselling Handbook by Dag Heward-Mills ***** Copyright 2005 Dag Heward-Mills E mail Dag Heward-Mills info@daghewardmillsbooks.org evangelist@daghewardmills.org Find out more about Dag Heward-Mills at: http://www.daghewardmills.org Unless otherwise stated, all Scripture quotations are taken from the King James Version of the Bible CONTENTS Acknowledgements Introduction Section 1 – THE BELOVEDS 1. The Beloveds 2. The Official Recognition of Your Relationship by the Church 3. Counselling the Beloveds Section 2 – THE FUNDAMENTALS 4. Definition of Marriage 5. Biblical Reasons for Marriage Section 3 – THE RELATIONSHIP 6. The God-Type of Marriage 7. The Christian Home 8. Love in Marriage 9. Communication in Marriage 10. Faithfulness and Unfaithfulness in Marriage Section 4 – THE DUTIES 11. Duties of the Husband 12. Duties of the Wife 13. The Total Wife 14. Home Keeping and House Helps 15. Principles of Finance in Marriage Section 5 – UNDERSTANDING THE TEMPERAMENTS 16. Introduction to the Temperaments 17. What it means to have a Sanguine Husband or Wife 18. What it means to have a Choleric Husband or Wife 19. What it means to have a Melancholic Husband or Wife 20. What it means to have a Phlegmatic Husband or Wife Section 6 – THE PROBLEMS AND THE SOLUTIONS 21. Problem-Solving in Marriage 22 In-Laws 23. The Step Home 24. What Every Christian Should Know about Divorce Section 7 – THE MASTER KEY OF ACCEPTANCE ...
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...economic, social and environmental performance Evolution of the main indicators 2011 Turnover (in millions of euros) Sales 2010 13,793 12,527 Results and cash flow (in millions of euros) Operating profit (EBITDA) Operating profit (EBIT) Net income Net income attributable to the parent company Cash flow 3,258 2,522 1,946 1,932 2,613 2,966 2,290 1,741 1,732 2,540 Financial and management ratios ROE ROCE 28% 37% 30% 39% Other relevant information Number of stores Net openings Number of markets with commercial presence Number of employees % men/women Overall energy consumtion (Tj) Number of suppliers Social investment (in millions of euros) 5,527 483 82 109,512 20.5/79.5% 3,381 1,398 14 5,044 437 77 100,138 19.5/80.5% 3,230 1,337 11 Highlights Sales 13,793 12,527 9,435 10,407 11,048 10,000 7,500 15,000 12,500 5,000 2,500 0 2007 2008 2009 2010 2011 Sales by geographical Rest of Europe 45% Spain 25% America Asia and the rest of the 12% world 18% Net profit 2,500 1,946 1,741 1,258 1,262 1,322 2,000 1,500 1,000 500 0 2007 2008 2009 2010 2011 Number of employees 0 20,000 40,000 60,000 80,000 100,000 120,000 2011 2010 2009 2008 2007 79,517 109,512 100,138 92,301 89,112 Inditex´s Annual Report addresses its economic, social and environmental performance for the purposes of achieving the maximum transparency in its relationship with all...
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