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Mr. J Case Analysis

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Chapter 10 – Short Cases 1. The five reactions to crises are: denial, anger, rationalization, depression, and lastly acceptance

Judd’s first reaction was complete disbelief. He was stunned and surprised to see his friend Jim involved in a fraud.

The next reaction was anger. Judd became very angry when he found that that Jim had realized that his cover was blown. Judd was also surprised when Jim mentioned about the endorsements. Jim denied to have committed the crime.

Jim became extremely annoyed about the fact that Judd was assigned the responsibilities that he used to do. He was frightened as he was sure he would be fired.

The next stage is rationalization. Judd tried to rationalize the fact that Jim was basically a good guy and he would certainly realize his wrong doings and would surely become honest.

Judd became depressed (the next reaction) when he thought that his good friend Jim had actually committed the fraud.

Jim also started to reconcile and was in rationalized state thinking that Judd did only the work that he was assigned to by his supervisors. Jim felt remorse because of committing the crime.

Jim accepted the fact that he was guilty and let his supervisors know about the fraud that he committed so that further trouble could be avoided.

2. The interview should progress in the following order – introductory, informative, assessment, closing and admission seeking.

At first generalized questions would be better to ask Damon pertaining to fraud activities. Then gradually specific, informative. Appropriate questions should be asked to Damon to elicit information regarding the wrong doings. In case Damon’s answers are misleading or he is making an effort to lie in each and every answer then assessment and admission seeking types of questions need be asked.

It should always be taken care that questions are asked to

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