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Mrf Tyres

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Marketing Management-1 Project
Stage I & 2 Report
On
MRF Tyres

Submitted to: Prof. Dr. D K Batra Submitted by: Group 2 Section A, PGDM 15-17

Abstract
This report focuses on MRF tyres and seeks to provide a detailed analysis of the company, their competitors and their customers. It aims to give insights on the various strengths that have catapulted MRF tyres to be regarded as the numero uno in the tyre industry. The report also highlights some weaknesses that they need to address as a tyre company and lists out various challenges that lay in their path ahead.
Apart from MRF tyres, an overall summary of the tyre industry has also been given to give a background to the analysis.

Contents Automobile & Tyre Sector and Company Overview 1 Automobile industry 1 Tyre industry 1 Evolution of industry 1 Technological evolution 2 Radialization of truck tyres in India 3 Classification of tyres 3 Cartelization accusations 3 Company Overview 4 Situation Analysis 5 Competitor Analysis 5 Apollo Tyres 5 JK Tyres 5 CEAT 6 Resources & Capabilities (2014) 6 Campaigns 6 Customer Analysis 7 Distribution channels 7 Market size and potential growth 7 Customer survey highlights 7 Perceived risks 8 Dealers’ survey 9 Company Analysis 9 SWOT Analysis 10 Strengths 10 Weaknesses 10 Opportunities 10 Threats 10 Challenges faced by MRF 11 Going Global 11 Incentives for dealers without hurting margins 11 Creating online presence 11 Widening gap between domestic natural rubber production and consumption 11 Options & Recommendations 12 Going global 12 Creating online presence 12 Incentives for dealer without hurting margins 13 References 14

Automobile & Tyre Sector and Company Overview
Automobile industry

The automobile sector of India is the seventh largest in the world, contributes 7 percent of the country’s GDP by volume and employs about 19 million people. Two-wheelers dominate the automobile market and the annual production is pegged at 17.5 million vehicles of which 2.3 million vehicles are exported.
The table below highlights the market share of various market segments. Market segment | Market share | Passenger vehicles | 13.59% | Commercial vehicles | 3.44% | Three-wheelers | 2.60% | Two-wheelers | 80.37% |

Forecast highlights
The automobile sector is poised for tremendous growth. The total turnover of the sector in India is expected to reach $145 billion and India’s car market has the potential to grow to 6 million plus by 2020. Electric cars are likely to be a sizeable market segment in the coming decade.
Tyre industry

The size of the Indian tyre industry was estimated at Rs 525 billion (2014) with an annual production expected to reach 191 million units by 2016. OEMs constituted about 60% of the total tyre industry as of 2014 with MRF, Apollo, JK tyres and Ceat capturing 70% of the OEM market accounting for 27%, 19%, 13% and 11% respectively. The replacement industry on the other hand occupied 30% of tyre market share with the remaining going for exports as of 2014.
Evolution of industry

Phase | Period | Characteristics | Policy Regime | Phase I | 1920-35 | No domestic production. Demand met through imports. Key players included Dunlop (U.K), Firestone & Goodyear (USA) | Liberal imports | Phase II | 1936-60 | Domestic production begins by erstwhile trading companies: Dunlop, Firestone, Goodyear and India Tyre & Rubber Company | Imposition of tariff & non-tariff barriers on imports | Phase III | 1961-74 | Indian companies-MRF, Premier & Incheck- enter manufacturing sector with foreign technology; licensing of additional production capacity | Regulation on capacity expansion and repatriation of profits of foreign companies; enforcement of export obligation on MNC; protection from external competition | Phase IV | 1975-91 | Entry of large Indian business houses like Singhania & Modi & technical collaborations with MNCs, introduction of radial tyres, vertical integration and exponential growth in tyre production & exports | Delicensing of production, placing of imports under OGL with tariff & non-tariff barriers | Phase V | 1992 onwards | External trade liberalization & reduction in import duty; re-entry of MNCs either independently or in collaboration with Indian capital | Progressive reduction in import duty; liberalized imports |

Technological evolution Period | Technology | End of 19th and early 20th Century | 1. Tyre with Cotton (reinforcement) Carcass 2. Tyre with Rayon (reinforcement) Carcass 3. Tyre with Nylon (reinforcement) Carcass | 1940-1960 | 1. Radial (Construction) Tyre - Textile/Textile belt (Rayon/Nylon/Polyester) | 1960 onwards | 2. Radial (Construction) Tyre - Textile/Steel belts 3. Radial (Construction) Tyre - Textile/Glass Fibre Belt 4. Low Aspect Ratio (Cross Ply or Bias) Tyre 5. Tubeless Tyre (Cross Ply) 6. Radial (Construction) Tyre - Textile/Aramid Belt 7. Radial (Construction) Tyre - All Steel 8. Tubeless Tyre - Radial Construction 9. Low Aspect Ratio - Radial (Construction) Tyres 10. High Performance Passenger Car Radial Tyre 11. Run Flat (Puncture Proof) Tyre 12. Fuel economy/low rolling resistance tyre 13. Green Tyre |
Radialization of truck tyres in India

Radialization in India was first introduced in 1978. However radialization of tyres in commercial segment has been a big challenge for tyre manufacturers. This is particularly because of deterrents to consumers like higher one-time cost of radial tyres as compared to conventional tyres, low level of fitment by OEMs and poor road conditions. Thus, while radialization in passenger vehicles is as high as 99% currently, the corresponding figures for the commercial vehicles segment is only 28%-30%.

Classification of tyres

Basic classification

• Cross ply or bias ply
• Radial tyres
• Tube

Further classification

• Summer Tyres
• Winter Tyres
• All Season Tyres
• Wet Weather Tyres
• Performance Tyres
• All Terrain Tyres
• Run Flat Tyres
• 4x4 tyres

Cartelization accusations

The tyre industry players consisting of Apollo, MRF, Ceat, JK tyres and Birla tyres which control 90% of market share have been accused of “price parallelism” in the profitable replacement market multiple times. Dealers lodged the first complaint in 2008, which could not be substantiated. The second complaint was lodged in 2012 whose verdict by CCI (Competition Commission of India) ruled the decision in favor of these companies. However, in 2013, AITDF (All India Tyre Dealer’s Association) filed a fresh complaint against these firms alleging them of cartelization. This is currently being probed by CCI.

Company Overview

MRF (Madras Rubber Factory), founded by KM Mammen Mappillai in 1946 as a toy balloon manufacturing unit is headquartered in Chennai. However, today it has a diversified product portfolio and is the most profitable and undisputed leader in the tyre industry in India. It is an innovative company and has won the JD Power award 10 times. MRF also associates itself strongly with cricket via the Pace Foundation. It is also involved in motor sports.
MRF tyres clocked a 28% CAGR for the years 2010 to 2013. This was at a time when the industry grew at a CAGR of 22.3%. Thus, MRF has always outdone the industry in terms of growth.

Situation Analysis
This section provides a glimpse of MRF as a company, and a detailed competitor and customer analysis.
Competitor Analysis
MRF being a market leader in the tyre industry faces competition from players in all the segments. The market share of various competitors in the tyre industry is given below. Company | Market share | MRF Tyres | 27% | Apollo Tyres | 19% | JK Tyres | 16% | CEAT | 12% | Others | 29% |

The following section provides an analysis of the major competitors of MRF Tyres.
Apollo Tyres

Objectives
The primary objective of Apollo tyres is to be a global player with revenues of $6 billion by 2020. It aims to feature among the top 10 biggest tyre manufacturers in the world.
Assumptions
The company assumes that the tyre industry is set to grow at a steady rate and overall outlook for auto sales in India is positive.
Strategy
In order to become a global player, the company has acquired Vredestein Banden B.V. and has started hiring global CXOs. It has also set up three manufacturing units outside India.

JK Tyres

Objectives
The company keeps global reach as a high priority. The other objectives of the company is to be a comprehensive market player and feature in the top 25 best employers in India.
Assumptions
The company assumes that the tyre industry is set to grow at a steady rate and overall outlook for auto sales in India is positive.
Strategy
J.K. tyres has acquired Tornel, a Mexican company that has given them a strategic advantage when competing in the global landscape. The company has also increased its focus on self-reliant technology and is aggressively pushing export of tyres.

CEAT

Objectives
To become the market leader in two-wheeler category.
Assumptions
The company is assuming that there will be a continuous increase in revenue from personal mobility segment through relationship building with customers.
Strategy
The company has modified its business verticals and has taken measures toward cost cutting. Further, to optimize costs, the company has made extensive use of the outsourcing model to increase volumes. It is increasing its exposure in the personal mobility segment.

Resources & Capabilities (2014)

Company | Total assets(cr) | Total Debt(cr) | Revenue from operations | Production plants | MRF | 9796.96 | 1815 | 13197.58 | 6 Domestic; 3 Commissioned | Apollo | 6112.01 | 894.41 | 8610.10 | 4 Domestic; 3 Foreign | JK Tyres | 5119.76 | 2208.17 | 5951.08 | 6 Domestic; 3 Foreign | Ceat | 3377.67 | 997.27 | 5354.81 | 6 Domestic; 3 Dedicated 2-3-wheeler |

Campaigns

MRF Tyres * There’s a lot riding on us * Revz campaign * MRF Rain Day
Apollo Tyres * There are no shortcuts * Adopt a pothole
JK Tyres * Soles with souls * Drives together * Heal the wheel
CEAT Tyres * Know where to stop * Trust tyres, not superstition * Toughening the grip on idiots * Monsoon campaign ‘superior grip’

Customer Analysis

MRF has customers from all segments of the market. It also has tie-ups with various OEMs (original equipment manufacturers), both global and domestic.
Some behaviors of the Indian consumer, which provide insights into the motivation to buy the products as well as state some needs and wants: * Indian consumers want a tyre that endures all the harsh conditions of Indian roads. * Customers have become more frugal and more demanding in terms of after sales services. * A major portion of the customers examine their old tyres in their vehicles before reaching a decision as to which brand’s tyre to buy.
Distribution channels

MRF has an organized and efficient distribution network. It comprises of more than 2500 dealers that offer magnificent customer service.
Market size and potential growth

The market size of the tyre industry is huge and is expected to grow by a CAGR of 11%-12% during 2014-2017 with increase in auto sales and rising customer disposable income. India’s per capita income rose to 1262.64 USD as of 2014 and a positive trend is forecasted.
Customer survey highlights

Sample size: 30
Survey medium: Online form
Survey type: Qualitative
Survey sample- Personal contacts of team members with substantial knowledge about tyres.

Survey Analysis

1) The responses obtained from the survey indicated that it is not that difficult to attract new customers if a company provides better offers than the previously used brand. It was found that 66.7% of the respondents would happily switch to another brand should such a scenario occur. However, the delighted customers do remain loyal to a particular brand.

2) Before entering a showroom to purchase a tyre, a potential customer consults several people regarding the appropriate price, quality and durability of different types and brands of tyres. Thus, word of mouth is the best promotion strategy here.

3) Our sample size included 70% people of age group 20-25. After analysis, it could be inferred that middle and upper middle class prefer to purchase new tyres instead of using retreaded tyres. In addition, some of the respondents have either not heard of re-treading tyres, or have not heard good reviews about it, and thus prefer purchasing new tyres. The primary constraint here seems to be cost. 4) 73.3% preferred OEM tyres that came with new cars and did not go immediately for a change of tyres.

5) International brands did not quite appeal the majority with 43.3% finding it appealing.

6) Category of brands preferred by users of two wheelers are- Bridgestone and MRF, while for four wheelers they are- Apollo Tyres and MRF.

7) The quintessential features considered before purchasing a new tyre are durability, quality and strength, along with price and compatibility of tyre with the vehicle. Other desired features include mileage, pickup and better grip.

8) When asked to choose between price and quality, majority customers prefer quality since it is a durable product, and the price margins do not differ between different brands as such. Customers can switch between brands provided the quality of the brand is satisfactory. Brand image and design of the tyres also play an important role in attracting customers to a particular brand.

Overall, it could be concluded that customers could be attracted to a tyre brand by providing them attractive offers along with good quality tyres. However, the customer would not be very loyal and would switch to another brand when given a better offer.

Perceived risks

Functional risk
The customer has a fear when purchasing tyres because a sub-standard or low quality tyre would not perform the typical functions of a tyre. Low quality tyres may simply burst if a lot of load is given or the tyres may simply burnout quickly.

Social risk
A customer may have a particular mindset about a particular brand of tyre which may not be that popular or negatively popular in a particular society or area.

Financial risk
Customers may have fears of whether a particular brand of tyre could eat up their pockets after buying it or not. This may happen if the tyre particularly is not that durable and the consumer has to shell out additional money for new tyres again shortly.

Physical risk
A tyre brand may be perceived by customers as one that could cause fatal accidents if the tyre brand has not positioned itself as one which has safety as a top priority.

Time risk
If a tyre fails to deliver on its promise and needs frequent replacements, it would be perceived as a product that would require a lot of time from the customer’s end in the form of getting replacements done frequently.

Psychological risk
A customer may not want to go for a particular tyre brand if that particular brand has not complied with environmental norms while producing the tyres.

Dealers’ survey

A survey of tyre dealers revealed the following insights. * MRF led the race in two-wheeler tyres. * Dealers said that MRF is more durable; however, it does not have great stone resistance. In addition, it is more suited for use in the western belt rather than eastern belt due to lack of good quality roads in the eastern belt and low stone resistance of MRF tyres. * JK Tyres has more stone resistance than MRF. However, it has more wear and tear. * Retreading of tyres was more prevalent amongst the lower income group. People with higher incomes were more into purchasing new tyres. * Apollo and MRF are aggressively promoting their brands with various offers for both, customers and dealers. However, any offers or incentives for dealers are passed on to the customer since there is intense competition amongst dealers too. * Apollo is gaining lost ground to MRF with strategic partnerships and campaigns like “There are no shortcuts” in which it has collaborated with Manchester United. * Maximum sales are of Truck Bus Radials (TBR) and Truck Bus Bias (TBB) tyres.
Company Analysis

Value proposition: To deliver superior quality products which are durable and have high endurance.
Positioning: The most trusted, rough and tough, and reliable tyre in the market.
Product portfolio Market segment | Product names | Passenger vehicles | Wanderer Sport, ZVTS , ZGP, etc. | Two wheelers | MoGrip Meteor, Zapper, etc. | Off the road vehicles | Musclerok, Sandgrip | Trucks & Buses | Steer axle, superplug, etc. | Farm services | Shakti Super, Shakti Life, etc. | LCV | Superlug, Supermiller, etc. | SCV | Zigma, Savari, etc. |

Customer focused: The firm is customer focused and it proved this further by launching “FASST- Friendly After Sales Service Team”.

SWOT Analysis

Strengths

* Cash rich/Low debt * Latest technology * Strong brand loyalty * People relate MRF to cricket * Unique tyre shopping experience * 10 time JD Power winner * FASST * Well managed distribution network * Largest exporter in South Asia * Great supply chain management * Market leader in tyres * Huge production capacity * Eco-friendly tyre making company * Comprehensive product portfolio * Diversified SBUs * Introduced India’s first motorcycle radial tyre(Revz) * Supplier for IAF Sukhoi-30 tyres
Weaknesses
* No production plants outside India * No or very few global managers in board * No collaboration with e-commerce players * Low incentives to dealers
Opportunities
* Increasing online customer presence * Rising disposable income * Make in India initiative * Scope for more tie-ups with other automobile companies
Threats
* High raw material cost * Cheaper Chinese tyres available * Cyclic nature of automobile industry * Change in government policies or macro-economic conditions * Increasing competition from existing players * Price wars * Increasing use of metro and monorail by public * Widening gap between domestic natural rubber production and consumption

Challenges faced by MRF

Going Global
The major competitors of MRF tyres, such as Apollo Tyres and JK Tyres have already started producing outside India. MRF Tyres on the other hand have all their production units in India only.
Incentives for dealers without hurting margins
Compared to its competitors, MRF does not focus on incentivizing the dealers. It lacks focus on dealer incentives such as compliments, cash rewards, free trips, discounts, etc. This may backfire in future as competitors throw in better incentives in an attempt to woo dealers.
Creating online presence
In today’s digital age, online presence is essential for attracting the customers. However, MRF has not taken any initiatives to collaborate with e-commerce players to provide authorised sales and after-sales services.
Widening gap between domestic natural rubber production and consumption
The production of major raw material, natural rubber, required in manufacturing of tyres is declining. As a result, the natural rubber needs to be imported, which increases the cost of production of tyres.

Options & Recommendations

Going global

Option 1: Set up new factories in strategic locations abroad.
Option 2: Acquire some global tyre manufacturing company.
Recommendation: Option 2
Reason: Option 2 would supersede option 1 because of the following disadvantages in option 1. * Setting up a new plant would require a lot of red tape and efforts, which would result in many efforts as compared to acquiring an already established business entity. * Time constraint to set up new plants. By the time MRF would finish setting up a new plant, it would have lost more global market share to its competitors.
Marketing objectives * Increasing sales volume and revenue * Increasing market share * Controlling expenses * Making optimum use of strategic location in enhancing value chain efficiency and reducing costs
Creating online presence

Option 1: Create an option for customers to buy online on official MRF website.
Option 2: Officially sell on popular e-commerce websites

Recommendation: Option 1

Reason: Option 1 would supersede option 2 because of the following advantages. * It would not require huge additional costs to create a buying option and would serve the purpose. * Involving an e-commerce website for online selling would mean an additional stakeholder, increasing the complexity. * The introduction of online selling would enable the company to reach out to more and more consumers and increasing number of net-geners. * This would also ensure good sales and after sales-services, increasing the customer satisfaction and leading to customer loyalty.
Marketing objectives

* Create an online buying option on the website in phases, starting with tyres for two-wheelers. * Promotion campaign to create awareness about the buying options and the additional incentives gained by the customers. * Providing attractive discounts to promote the launch of online buying.

Incentives for dealer without hurting margins

Option 1: Encouraging competition amongst dealers by marketing attractive rewards for the dealer who performs best.

Option 2: Provide all dealers with gift vouchers based on their sales, which they can use in various outlets as a substitute for cash.

Recommendation: Option 1

Reason: Option 1 would supersede option 2 because of the following advantages. * Cost to company won’t increase much as we are spending on incentives for only one dealer as compared to option 2 which will result in very high costs. * Using competitive approach, every dealer would try to perform better than the others and this would in turn act positively on company’s part and lead to higher sales.

Marketing objectives

* Selecting highly efficient dealers in the beginning itself who have wide network of customers. * Survey the kind of rewards dealers prefer the most. * Reviewing the customer demand shared by dealers from time to time and catering to those demands.

References

The Economic Times (2013) How Apollo Tyres made a comeback after a disastrous 2013. [Online] Available from: http://economictimes.indiatimes.com/industry/auto/news/tyres/how-apollo-tyres-made-a-comeback-after-a-disastrous-2013/articleshow/45265996.cms [Accessed: 08 August 2015]

ET Auto (2015) Apollo Tyres MD Neeraj Kanwar plans to make it a global player. [Online] Available from: http://auto.economictimes.indiatimes.com/news/tyres/apollo-tyres-md-neeraj-kanwar-plans-to-make-it-a-global-player/47631353 [Accessed: 08 August 2015]

The Economic Times (2014) Tyre industry to grow by 8% in FY2014-15: ICRA. [Online] Available from: http://economictimes.indiatimes.com/industry/auto/news/tyres/tyre-industry-to-grow-by-8-in-fy2014-15-icra/articleshow/42684373.cms [Accessed: 07 August 2015]

Reuters (2009) Apollo Tyres completes acquisition of Dutch firm Vredestein Banden BV. [Online] Available from: http://in.reuters.com/article/2009/05/20/idINIndia-39757920090520 [Accessed: 08 August 2015]

ET Auto (2015) MRF presents India's first radial tyre for motorcycles. [Online] Available from: http://auto.economictimes.indiatimes.com/news/tyres/mrf-presents-indias-first-radial-tyre-for-motorcycles/47890163 [Accessed: 09 August 2015]

CRISIL (2013) Customized Research Bulletin. [Online] May 2013 Available from: http://www.crisil.com/pdf/research/CRISIL-Research-cust-bulletin_may13.pdf [Accessed: 08 August 2015]

India Brand Equity Foundation (2015) Indian Automobiles Industry Analysis. [Online] Available from: http://www.ibef.org/industry/automobiles-presentation [Accessed: 09 August 2015]

The Economic Times (2015) Per capita income this year seen up 10% at Rs 7,378 a month. [Online] Available from: http://articles.economictimes.indiatimes.com/2015-02-09/news/58967932_1_capita-income-constant-prices-central-statistics-office [Accessed: 09 August 2015]

Business Standard (2014) Chinese dumping hurts Indian tyre makers. [Online] Available from: http://www.business-standard.com/article/companies/chinese-dumping-hurting-indian-tyre-makers-115042700089_1.html [Accessed: 09 August 2015]

The Economic Times (2015) Tyre industry for urgent measures to arrest the slid in natural rubber production. [Online] Available from: http://articles.economictimes.indiatimes.com/2015-06-22/industry/63708602_1_rubber-production-rajiv-budhraja-nr-production [Accessed: 07 August 2015]

Business Standard (2012) Rubber demand-supply gap widening. [Online] Available from: http://www.business-standard.com/article/markets/rubber-demand-supply-gap-widening-112101600070_1.html [Accessed: 07 August 2015]

The Economic Times (2014) ET 500: Change in product & market mix along with cost-cuts put Ceat on a roller-coaster ride. [Online] Available from: http://articles.economictimes.indiatimes.com/2014-09-16/news/53983556_1_ceat-market-share-passenger-car-segment [Accessed: 07 August 2015]

The Economic Times (2014) ET 500: Why MRF is likely to be a dominant player in automotive industry. [Online] Available from: http://articles.economictimes.indiatimes.com/2014-01-21/news/46411473_1_mrf-replacement-market-replacement-segment [Accessed: 09 August 2015]

Business Standard (2012) We are getting closer to MRF: Onkar S Kanwar. [Online] Available from: http://www.business-standard.com/article/companies/we-are-getting-closer-to-mrf-onkar-s-kanwar-112032000105_1.html [Accessed: 07 August 2015]

India in Business (2015) Auto Industry. [Online] Available from: http://indiainbusiness.nic.in/newdesign/index.php?param=industryservices_landing/329/1 [Accessed: 08 August 2015]

MRF Who we are. [Online] Available from: http://www.mrftyres.com/overview [Accessed: 09 August 2015]

Make in India Automobiles|Make in India. [Online] Available from: http://makeinindia.com/sector/automobiles/ [Accessed: 09 August 2015]

ATMA Technology Ladder. [Online] Available from: http://www.atmaindia.org/Technology.htm [Accessed: 17 August 2015]

CarDekho Different types of tyres. [Online] Available from: http://www.cardekho.com/tyre-types-guide/different-types-of-tyres.htm [Accessed: 16 August 2015]

NISTADS Tyre Industry in India. [Online] Available from: http://www.nistads.res.in/indiasnt2008/t4industry/t4ind13.htm [Accessed: 16 August 2015]
The Hindu Business Line Competition panel probes alleged cartelisation in tyre industry. [Online] Available from: http://www.thehindubusinessline.com/companies/cartelisation-in-tyre-industry/article6347288.ece [Accessed: 16 August 2015]

MotorIndia Radialization to drive growth of CV tyres: ATMA Director-General. [Online] Available from: http://www.motorindiaonline.in/buses/radialization-to-drive-growth-of-cv-tyres-atma-director-general/ [Accessed: 16 August 2015]

Campaign India MRF Tyres affirms “There’s a lot riding on us” ahead of ICC Cricket World Cup. [Online] Available from: http://www.campaignindia.in/Video/393251,mrf-tyres-affirms-theres-a-lot-riding-on-us-ahead-of-icc-cricket-world-cup.aspx [Accessed: 24 August 2015]

Business Standard MRF starts digital campaign to introduce radial tyres. [Online] Available from: http://www.business-standard.com/article/news-ians/digital-campaign-marks-mrf-tyre-launch-115063000806_1.html [Accessed: 24 August 2015]

Firstpost MRF’s ‘Rain Day’ campaign now gets a fillip from digital media. [Online] Available from: http://www.firstpost.com/business/brands-business/mrfs-rain-day-campaign-now-gets-a-fillip-from-digital-media-1973647.html [Accessed: 24 August 2015]

Campaign India Ceat Tyres grips a higher position, says ‘Know where to stop’. [Online] Available from: http://www.campaignindia.in/Video/326879,ceat-tyres-grips-a-higher-position-says-8216know-where-to-stop8217.aspx [Accessed: 24 August 2015]

Campaign India Ceat drives home ‘trust tyres, not superstition’ message. [Online] Available from: http://www.campaignindia.in/Video/376041,ceat-drives-home-8216trust-tyres-not-superstition8217-message.aspx [Accessed: 24 August 2015]

AFAQS Ceat Tyres: Toughening the grip on idiots. [Online] Available from: http://www.afaqs.com/news/story/28873_CEAT-Tyres-Toughening-the-grip-on-idiots [Accessed: 24 August 2015]

Exchange4media.com Ceat gets monsoon-smart, unveils new campaign for its ‘superior grip’ tyres. [Online] Available from: http://www.exchange4media.com/advertising/ceat-gets-monsoon-smart-unveils-campaign-for-its-%E2%80%98superior-grip%E2%80%99-tyres_51325.html [Accessed: 24 August 2015]

PRmoment Apollo Tyres’ ‘Adopt a Pothole’ wins Cannes Silver Lion, but Lemp Brewpub cooks up disastrous PR. [Online] Available from: http://www.prmoment.in/1240/apollo-tyres-adopt-a-pothole-wins-cannes-silver-lion-but-lemp-brewpub-cooks-up-disastrous-pr.aspx [Accessed: 24 August 2015]

Apollo Tyres (2014) Media Release Apollo Tyres launches ‘There are no shortcuts’ campaign. [Online] Jan 2014 Available from: http://www.apollotyres.com/uploads/88d30e51-32dd-46bb-be50-e1de56829967.pdf [Accessed: 24 August 2015]

WPP India In our companies. [Online] Available from: http://www.wppindia.in/sustainabilityreports/2011/the-impact-of-our-work/our-companies/campaign-soles-with-souls.html [Accessed: 24 August 2015]

Campaign India JK Tyre moots drives together, to discover each other. [Online] Available from: http://www.campaignindia.in/Video/369024,jk-tyre-moots-drives-together-to-discover-each-other.aspx [Accessed: 24 August 2015]

JK Tyre Heal The Wheel. [Online] Available from: http://www.jktyre.com/healthewheel.aspx [Accessed: 24 August 2015]

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