An analysis of stakeholder management in Project Management of the Tianjin Binhai airport expansion “Phase II”

Yuan Aiying

2025888

Dissertation submitted in partial fulfillment for the degree of Master of Science in Management

University of Stirling August 2012

Abstract
This dissertation aims to evaluate the stakeholder management of the Tianjin Binhai airport’ Phase II project which started in the 2009 and is predicted finishing in 2014. Through gathering the perspectives and expectation of five stakeholders for this project: the Tianjin Binhai airport‘s top manager, the project manager, Civil Aviation Administration of China, the airport internal staffs and passengers, the strengths and weaknesses of the stakeholder management in the Phase II project management.

The strengths mainly reflect firstly, the good understanding of the airport managers and staff for the demands of the passengers and combine effectively these demands in the design of Phase II project. Secondly, all estimated stakeholders support and expect good return for the project. Moreover, thirdly, they reach an agreement for the long plan of the airport operation. On contrast, the weaknesses include firstly, some staffs have negative mood for the project and there is poor cooperation between airport different departments. Secondly, both the predication for the airport operation and the identification of the largest shareholder between two stakeholders are different. For the definition of the stakeholder management, the understanding of project manager is not comprehensive.

Based on the collected information, the steps of stakeholders identification and classification using power and interest matrix have been drawn and the recommendations for the weaknesses has been raised, in which two parts are useful for the project manager to
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construct efficient stakeholder