INTRODUCTION

On-the-Job Training (OJT) refers to a method of acquiring knowledge, skills, and competencies as a result of practical experience working in a related job environment. College universities require their students to have their OJT as a part of the curriculum with a specific number of hours. This type of training can help the students to become more familiar with the realities of working. In doing the OJT or internship, the student trainees will learn to be more disciplined and organized in every task that they were doing. Aside from having the chance to apply the skills and knowledge they have learned from school, it may also provide the students the opportunities to go through the actual methodologies of a specific job using the real tools, equipments and documents. On-the-Job Training is significant because it takes skills training into the real world, and it may also serve as the preliminary experience of the student in their life after they graduated. Aside from gaining more knowledge about their field, the trainee will also be able to boost their self-esteem. They will know how to socialize with different people around them and they will be more confident in what they are doing. It also teaches students to produce in a different, more adult environment.

Objectives of the OJT

The main objectives of the matter are the following: 1. To apply all the skills and knowledge the trainee had learned from school. 2. To gain more knowledge in the field of Information Technology. 3. To gain experience. 4. To learn how to socialize with different people with different personalities. 5. To ready the students on the life after graduation. Time and Place of the OJT

The Tai-Hsin Garments (Manila) Co. Inc. that the trainee worked with was located at Maguyam, Silang, Cavite (Fig. 1). The trainee started her official training on May 13, 2014 and completed her 200 hours requirement on June 5, 2014. She always arrive on the company at 8 o’clock in the morning and out at 8 o’clock in the evening. She works with her two Team Head, Ms. Jane Marquez and Mr. Jasbyrte Dumalaon.

Figure 1. Company Building

THE TRAINING AREA

Department

The trainee spends her 200 hours of training at the IT department. It is located at the Admin Office. The said department was being handled by Mr. Jasbyrte Dumalaon. The other IT staff was Mr. Jhong Medina. He seldom goes to the company and if he does, he will just check or update the company’s website and inventory system. The IT staffs are the one who trouble shoots computers if they are not working properly and they are also responsible in formatting and installing different software applications on employee’s computers. The employees must coordinate with the IT staff if they have any problems regarding their PC, so it can be fixed immediately.

Structure

The IT Department was headed by Ms. Tina Ku (Manager). Under her name was Ms. Kristy Lee, a Taiwanese representative of the company. There are also staffs that complete the department. Mr. Jas is the one who is responsible with the daily monitoring and maintenance of the computers inside the office or company. On the other hand, Mr. Jhong is the one who made up the company’s website and inventory system. He will just go to the office once a week for him to check if there is any need to update the site and the system.

Facilities

Inside the office, you will see fourteen (14) computers. Two (2) of it is for the IT staffs and the rest was for the employees in different departments. The office was quite big because it is where the different department was located. The staffs were comfortable working because the office was fully air-conditioned.

Equipment

The computers inside the office were all updated. The operating system they are using were all Windows 8. They also use different software and application for their different transactions and tasks. Hardware

Personal Computer. It is one of the most important hardware that the trainee had used. It is where different software and applications were installed that the trainee uses to finish her work. Bundy Clock. It is a hardware used by the employee and worker of the company to monitor the record of their Time IN and Time OUT. Hard disk. It is a storage device for storing different files and data. Thermal Paste and Screw Driver. These were the tools that the trainee was using every time she troubleshoots computers. The trainee put a thermal paste between the CPU and Fan so that it will less the heat from the CPU. Set of screw driver were often use when the trainee was disassembling and assembling computers. Router. It is a device that connects two or more computers to create interconnections. Telephone. It was used by the trainee to communicate with the other staff and employee of the company. If there are some problems on the other department, employee sometimes calls on the trainee to fix their problems. Random Access Memory. On the IT Department, they have set of brand-new RAM to upgrade the capacity of the latest RAM. LAN Switches. The Department has 8-Port Gigabit Easy Desktop Switch. They use this to connect LAN cables so that those computers will be interrelated with each other. LAN Tester and Crimping Tool. LAN Tester is a device to know if a LAN Cable is properly working. If the light from the left tester is the same with the light on the right, therefore the cable is ready to use. Crimping tool was used by the trainee in crimping a RJ45 on a UTP Cable. It is to prevent loosing the two hardware on each other. Unshielded Twisted Pair Cable and RJ45. UTP cables were used to connect one system unit to a switch. RJ45 is a small hardware on the bottom of the cable. It is inserted on the switches to have connections. Different USB Cords. USB cords are use to connect any device with a USB port. Portable CD-ROM. The trainee uses the portable CD ROM whenever she burns a file on disc. She also uses this to open a file that was saved on a compact disc. Xerox Machine. Equipment used in reproducing a specific file or an important document. Printer. Device used by the trainee to print out important files. Compact Disc. Another device in storing data. The trainee use compact disc in saving files like videos and other. Scanner. Use to scan a specific files and documents. Software

Net Monitoring. With this kind of system, you can see what the other computers are doing. And if ever one of their employee were not doing their work, they will be reported immediately to the Admin Office and give them a fair sanction. This was usually used by the authorized personnel only, specifically the IT staffs. Avast. This is the Anti Virus that all of the computers in the company are using. The trainee installed this in all of the computers to prevent the incoming malware or virus. Adobe Photoshop CS6. This is the latest version of Adobe Photoshop that the trainee was using to edit some important documents. Microsoft Outlook. The Tai Hsin Garments Company Inc. uses this application to communicate with the rest of the employee. This is also serve as their primary source of communication.

Standard Operating Procedures (SOP’s)

Managing Server and IT Equipment

* Check the AVR if power level output is consistent and stable. * Broadcast an announcement 15 minutes before regular work hours to inform users that all servers will be restarted. * Start, check and initiate the procedures in IT Server Room Checklist. (SC-Admin-C010). * Test internet connection for all routers. * Users that request troubleshooting should issue the Troubleshooting Report Form and give to IT personnel for evaluation and scheduling. * IT shall schedule all troubleshooting in FIFO (First In, First Out) basis. Exemption will be given depending on the priority, complexity and availability of resources. * All reports must be filed for future references.

ORGANIZATIONAL CHART
IT DEPARTMENT

TINA KU
MANAGER

JHONG MEDINA
HEAD STAFF 1

JASBYRTE DUMALAON
HEAD STAFF 2
KRISTY LEE
REPRESENTATIVE

TRAINEE

Figure 3. Organizational Chart of IT Department on Tai Hsin Garments Co. Inc.

THE TRAINING EXPERIENCE

The trainee submitted requirements before she started her official training. First, she gave a recommendation letter (see Appendix Figure A) from the school to the company together with her curriculum vitae (see Appendix Figure B). And when he completed her 200 hours of training period, her time card (see Appendix Figure C) was recorded on a bundy clock. And she gave an evaluation form (see Appendix Figure D) to those people who handled the trainee during her stay on the company. The MIS gave her a Certificate of Completion (see Appendix Figure E) after she finished her training.

Tasks Performed

Specific Tasks

Setting up PC. If there are any newly hired workers, the trainee is responsible in setting up the computer they will be using.
Installing. Installing different application and software are also part of the tasks of the trainee. Usually, she installs software like Adobe Photoshop 6, Avast Anti-virus and Microsoft office.
Assembling and disassembling of computers. If one of the employees is requesting for hardware, the trainee is responsible to change the said hardware.

Troubleshooting. The trainee also troubleshoot computer if any problems occurred. The usual problem on the company is the speed of the internet and the connection of the PC to the printer.
Connecting Printers. Trainee was also responsible if someone needs to print out an important document. She will connect the particular computer to the printer to access the printing of documents. Blocking Social Networking Site. If ever there are newly requested computer, the trainee will block first all of the Social Networking Site of the computer to make sure that the user will focus only on their work. Speed Testing. This was done by the trainee to check the speed of the internet connection after the server was restarted.

Duties Assigned

Crimping LAN Cables. The trainee make a LAN Cable if one of the cables was broken. She will use crimping tool, UTP cables and RJ45 to make a LAN Cable. After that, she will check the finished cable using the LAN Tester. Audit of Computers. The trainee use to audit the computer’s information on the entire computer inside the company. She will check the information in three (3) different ways. First, she will click the Windows Key together with “R” until the “RUN” tab appears. Then she will type “DXDIAG” to view the information on a particular computer. You will see the System Model of the computer and other information. Then she will go to “CMD” command and type “IPCONFIG” to view the IP address of the computer. And lastly, she will click “CTRL” and “Pause Break” to view the information like the CPU on the computer, the RAM memory and the Operating System on a particular computer.

Observations and Insights

The trainee observed that Tai Hsin Garments Co. Inc. should add more IT staffs in their company. There is only one IT staff that goes regularly in the office to assist all the employees with the computer related problems they were encountering. The other IT staff of the company seldom goes to the office and if he does, he will just check if there is any need to update the company’s website and inventory system. But even though the company lacks with IT staffs, the regular one is still able to perform his tasks well.

Strengths and Weaknesses of the Training Area

The computers in IT Department were all new and upgraded. They are using Windows 8 as their PC’s operating system. The staffs were all accommodating. The training area was fully air conditioned so the employees will be more comfortable while they are working. On the other hand, the IT Department does not have their own room. Their office was also located at the Admin office together with the other departments of the company. As a result, some people or employees who walk through the designated area for the IT department will see what they are doing. They do not have their privacy while working.
Problems Encountered by the Trainee

One of the problems the trainee encountered was her working environment. The manager and two of her staffs usually yells at each other rather than talking or communicating in a formal way. With these, the trainee had some difficulties to focus on what she is doing. Another problem is that, the trainee was having a hard time in communicating with the Top Management. They are all Taiwanese National and it is the first time of the trainee to socialize with that kind of persons. They speak very fast and the trainee was having difficulty in understanding what they are saying.

Suggestions for Program Development

First, the trainee would like to suggest the university that the On-the-Job Training of their students should be on their 4th and last year. With this, the trainee would be possibly absorbed by the company they have worked with. Second, they should add more time on the curriculum so that the students will stay longer in the company and they will learn more about the field of Information Technology. Lastly, the trainee would like to suggest that the school should be the one to provide the company for the students. Since the school is responsible for the student’s learning, they should provide a suitable company for them.

Suggestions for Self-improvement

The trainee needs to gain more self confidence. She also needs patience and determination in doing her tasks. She needs to be more productive and have initiative to do tasks even though without the consent of her mentor to do so. Being effective and calm under pressure must be developed more by the trainee.

SUMMARY

Highlights

The trainee learned a lot during her training. The training helps her to become aware of what the work would be after she graduated. She appreciates every moment and learned to value it. The trainee will absolutely treasure this one of a kind experience.
She gains wisdom during her training. She learned different things that she never learned from school. She learned how to socialize with other people around him. She talks to them with more confidence on herself.
She learned to be more discipline. She went to the company on time and never been late unlike on what she was doing in school. She learned how to value even the single second of her time during the training.
Her knowledge on her chosen field was enhanced and improved with the help of her supervising officer. She was able to apply her knowledge in using different applications and software that she learned from her school. She increased her skills most especially in troubleshooting and other computer related matters.

Significance of the OJT

This On-the-Job training was a big help for her. It really helps her to improve her knowledge and skills in her chosen career. It helps her in gaining more self confidence and experience. And the biggest thing that she learned from the training was, the success will start on you so learn to have discipline on yourself.