...Planning • SYSTEMS • Supervision • Objectives • Program DEVELOPMENT Series 2 ORGANIZATIONAL MANAGEMENT Monitoring and Evaluation • SUSTAINABILITY • Module 4 Monitoring and Evaluation and Management Information Systems (MIS) 2/ MIS, Monitoring & Evaluation Introduction Monitoring and Evaluation Process points: Types and levels of monitoring and evaluation activities Some monitoring and evaluation definitions What are indicators? Methods and tools for monitoring and evaluation Steps in planning and conducting monitoring and evaluation ❐ Tools and techniques: How to write your evaluation report Tips for improving monitoring and evaluation of your project Management Information Systems (MIS) ❐ What is on MIS? ❐ Why is an MIS important? Sources for decision making, monitoring, and evaluation ❐ Targets Designing an MIS Using data to inform your MIS: conducting a baseline study Performance information Key questions in designing an MIS Institutionalizing an MIS in an organization MIS: step-by-step Using MIS outputs for decision-making How is information used in the organization? ❐ How does information flow in your organization? A word about reporting ❐ Tips and Tools: Report preparation checklist A final word about evaluation ❐ Process evaluation ❐ Output evaluation ❐ Effects evaluation ❐ Short-term impact evaluation Summary 1 2 4 5 5 7 8 9 10 1 1 1 1 13 1 2 1 3 1 5 16 1 7 19 20 2 1 22 25 26 ...
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...A Handbook for Development Practitioners Ten Steps to a 29672 ResultsBased Monitoring and Evaluation System Jody Zall Kusek Ray C. Rist THE WORLD BANK A Handbook for Development Practitioners Ten Steps to a Results-Based Monitoring and Evaluation System A Handbook for Development Practitioners Ten Steps to a Results-Based Monitoring and Evaluation System Jody Zall Kusek Ray C. Rist THE WORLD BANK Washington, D.C. © 2004 The International Bank for Reconstruction and Development / The World Bank 1818 H Street, NW Washington, DC 20433 Telephone 202-473-1000 Internet www.worldbank.org E-mail feedback@worldbank.org All rights reserved. 1 2 3 4 07 06 05 04 The findings, interpretations, and conclusions expressed herein are those of the author(s) and do not necessarily reflect the views of the Board of Executive Directors of the World Bank or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. The boundaries, colors, denominations, and other information shown on any map in this work do not imply any judgment on the part of the World Bank concerning the legal status of any territory or the endorsement or acceptance of such boundaries. Rights and Permissions The material in this work is copyrighted. Copying and/or transmitting portions or all of this work without permission may be a violation of applicable law. The World Bank encourages dissemination...
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...20 Self-Reflection As they are intervening in complex human systems, capacity-development practitioners need to be flexible, adaptable and willing to learn from what they do. An important source of learning in real time is the processes and results of monitoring and evaluation (M&E). Bruce Britton explains M&E activities as they are commonly pursued and explores creative ways in which practitioners can use them for personal learning and selfreflection. He also provides suggestions on how this can be done under non-conducive organizational conditions. Monitoring and Evaluation for Personal Learning Bruce Britton By three methods we may learn wisdom: first, by reflection, which is noblest; second, by imitation, which is easiest; and third by experience, which is the bitterest. (Confucius) Introduction Capacity development practitioners collaborate in efforts to improve the capabilities of complex human systems that operate and connect at different levels. First and foremost, capacity development is a process based on the assumption that better understanding and knowledge will bring about change. Also, the planning for capacity development interventions typically rely on variations of the Logical Framework Approach (LFA), which encourage careful thinking about expected outcomes and impacts. By its very nature LFA assumes that intended results of an initiative can be established in advance because the path that a capacity development process will take can be adequately...
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...Policy Monitoring vs. Policy Evaluation Comparison Team D: Aaron Sawyer, Paulette Banks, Buck Charley, Greg Bradley CJA/385 Criminal Justice Policy Analysis & Program Evaluation May 23, 2016 Professor: Dr. Duane Benton Policy Monitoring vs. Policy Evaluation Comparison Policy Monitoring Monitoring policies allows the gathering of factual information as to the causes and outcomes of criminal justice policies. For policy monitoring to be effective the information gathered must be relevant, reliable, and valid. Policy monitoring provides data on compliance, auditing, accounting, and outcomes of criminal justice policy. Policy monitoring further allows for the verification that policy goals and objectives are being met (Dunn, 2016, p. 245, 252). Policy monitoring allows for the analysis of how a policy is performing at different intervals throughout the implementation process. The monitoring process gives leadership measurements of the actual effects a policy is having towards the achievement of goals and objectives. Policy monitoring is a critical component in evaluating the policy process (Waterman, R. W., & Wood, B. D. (1993). Policy Evaluation The primary focus of policy evaluation is the facts and values derived through policy monitoring and implementation. While the facts can be developed through the statistical or qualitative measurements produced within the monitoring process, the evaluation process delves further into the true value through examining...
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...Guidelines for Programme Design, Monitoring and Evaluation Table of contents KEY TERMS 1. BASIC PRINCIPLES 1.1. Development cooperation as part of foreign policy • • • • • 1.1.1 Increasing coordination and coherence 1.1.2 Strategic planning sets the framework 1.1.3 Cooperation has various forms 1.1.4 Policies require action 1.1.5 Finland as a partner 1.2. Towards a common language • • • 1.2.1 An integrated approach improves learning 1.2.2 Project cycle - the life of a development intervention 1.2.3 Level of participation varies 1. 3. Achieving sustainable development • • • • • • • • 1.3.1 Policies must match 1.3.2 Better value for money 1.3.3 Institutional capacity makes a difference 1.3.4 People-centered development emphasises socio-cultural aspects 1.3.5 Participation enhances ownership 1.3.6 Gender equality and participatory development 1.3.7 Environment - not only ecology 1.3.8 Technology must meet the needs 2. PROJECT DESIGN 2. Situation analysis - the cornerstone of project planning • • • • 2.1.1 Background studies and the analysis of stakeholders 2.1.2 Problem analysis - key to the project’s framework 2.1.3 Objectives reflect an ideal future 2.1.4 Strategic choices begin by fixing the project purpose 2.2. Planning with logic • • • • • • • • 2.2.1 Logical framework is a practical tool 2.2.2 Intervention logic states the strategy 2.2.3 Assumptions must hold 2.2.4 Indicators make the plan concrete 2.2.5 Approach describes how 2.2.6 Organisation determines roles...
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...Formal Evaluation Model June 30, 2016 CJA 385 Formal Evaluation Model Policy making in criminal justice can be broken down into two main focal points; monitoring and evaluation. During the monitoring phase, this is where factual information about policy goals are monitored. During the evaluation phase, this is where the question arises; did the monitoring phase address the potential outcome of the intended objective? In criminal justice, the formal evaluation model would benefit these types of policies. This paper will summarize the formal evaluation model and explain why it is the most effective evaluation process in criminal justice. This paper will also look at a policy involved with criminal justice and provide reasoning why the formal evaluation process is more practical than the pseudoevaluation and decision-theoretic evaluation. According to Willam Dunn (2012), Formal evaluation is an approach that uses descriptive methods to produce reliable and valid information about policy outcomes but evaluates such outcomes on the basis of policy-program objectives that have been formally announced by policy makers and program administrators. During this type of evaluation the goals and objectives are measurable values, meaning they contain specific and realistic information gathered during the monitoring phase. In criminal justice the formal evaluation process is vital because the effectiveness and efficiency of policy outcomes are defined by legislation, various...
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...of the Program Cycle support each other and relate to annual processes and documents. We now live in a more dynamic world, however, with new development partners, more coordination among various US Government actors, shorter execution cycles, new policies and fiscal realities, and greater appreciation for the complexity and contingency of development. The Program Cycle acknowledges that development is not static and is rarely linear, and therefore stresses the need to assess and reassess through regular monitoring, evaluation, and learning. The Program Cycle encourages planning and project management innovations to reduce the unit cost of delivery and increase the cost-effectiveness and lasting impact of development cooperation. In short, we are not going back to the future, but moving forward based on historical best practices. PROGRAM CYCLE COMPONENTS: 1. Agency Policies and Strategies. 2. Country Development strategies 3. Project Design and Implementation 4. Monitoring 5. Evaluation 6. Learning and Adapting 7. Budget Resources Agency Policies and Strategies: The Program Cycle is informed by a series of U.S. Government and USAID policies and strategies that define the goals and purpose of this approach, and that ultimately strive to make USAID a better development partner. Key policies and strategies include: * The President’s Policy Directive on Global Development (PPD-6) – recognizes that development is vital to U...
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...Project Management in the OSCE A Manual for Programme and Project Managers Organization for Security and Co-operation in Europe Development, Coordination and Design This manual is designed and developed by the OSCE Secretariat’s Conflict Prevention Centre, Programming and Evaluation Support Unit (CPC/PESU). Main Author: Sebnem Lust, Programme and Project Evaluation Officer Co-Authors: Laura Vai, Head of Programming and Evaluation Support Unit Sean McGreevy, Project Co-ordination Officer Editor: Keith Jinks Designer: Nona Reuter Published by the Organization for Security and Co-operation in Europe OSCE Secretariat CPC/PESU Wallnerstrasse 6 1010 Vienna Austria Telephone: +43 1 514 36 6122 Fax: +43 1 514 36 6996 www.osce.org Email: pcc-at@osce.org © 2010 OSCE ISBN: 978-92-9234-301-9 Rights and Permissions: All rights reserved. The contents of this publication may be freely used and copied for educational and other non-commercial purposes, provided that any such reproduction is accompanied by an acknowledgement of the OSCE as the source. ii Acknowledgements This manual contains comprehensive guidance on how the Organization for Security and Co-operation in Europe applies the Project Cycle Management method and the Logical Framework Approach to its project work, as well as essential information on the political, programmatic, regulatory and information technology aspects of project management. The manual’s purpose is to ensure coherence, consistency and transparency...
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...together to achieve a common objective. Information System: A system that provides information support to the decision-making process at each level of an organization Health Information System: A system that integrates data collection, processing, reporting, and use of the information necessary for improving health service effectiveness and efficiency through better management at all levels of health services Health Management Information System: An information system specially designed to assist in the management and planning of health programs, as opposed to delivery of care HMIS: Health management information system Steps in Developing a Health Management Information System (1) Review the existing system (2) Define the data needs of relevant units within the health system (3) Determine the most appropriate and effective data flow (4) Design the data collection and reporting tools (5) Develop the procedures and mechanisms for data processing (6) Develop and implement a training program for data providers and data users (7) Pre-test, and if necessary, redesign the system for data collection, data flow, data processing and data utilization (8) Monitor and evaluate the system (9) Develop effective data dissemination and feedback mechanisms (10) Enhance the HMIS 1. REVIEWING THE EXISTING SYSTEM PRINCIPLE Do not destroy existing systems; build on the strengths and learn from the weaknesses of what already exists. STEPS (1) Make an inventory...
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...was enacted to preemptively curb fraudulent financial reporting. Since its enactment, SOX has strengthened requirements of both internal controls and procedures for financial reporting. Internal control is a process where a common goal is achieved by management and personnel to ensure safe guarding assets, as well as the attainment of realistic objectives such as operation, reporting and compliance. (COSO, May, 2013) Strong internal controls assist CEOs and CFOs in meeting their new SOX requirement of personally validating their company’s financial statements for reliability and transparency (Sweeny, 2012) The following presents an overview of internal controls, a real-world example of internal controls in action, and a synopsis of monitoring, which is perhaps the most critical part of a strong internal control system. Five components of internal control The Committee of Sponsoring Organizations (COSO) provides a framework in which to analyze a firm’s internal controls. Below are the five interrelated components of this framework: 1. Control environment - The top management is responsible for setting standards, processes, structure and accountability of the organization, resulting in the establishment of the control environment. Components of the control environment consist of but are not limited to value, integrity, and the philosophy of management. 2. Risk assessment - The management’s ability to minimize risk by identifying, evaluating, managing and handling...
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...industries it is planning to launch within this year before it ends while also aiming at widening household income and achieving steady progress in the industry and area development which requires a growth of financial “Arrangement” that doubles as a supportive service and financial addition in this project so as to achieve its major operational goals and objectives. and in so doing for the project to be considered doing well at its best level not at its level of subsistence the project shall need a push up from funders so as to make it to the top most. Introduction, The process of industrialization is very important to all nations, both developed and developing. In achieving economic growth and development, the establishment of vibrant businesses becomes an issue of emphasis. This, as noted by various economists in the world, is in recognition of the fact that industrialization seems much easier to push when the vibrancy of businesses is maintained. The project is guided by the need to improve widen the income for households, increasing growth or development through planting various projects like coffee plant, maize plant and warehouse at small scale base that people can get engaged so as to eradicate poverty. The action on widening household income and achieving steady progress in economic development of the area and the country at large in most rural areas requires a growth in the knowledge of business and...
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...CASE STUDY: VIGNETTE REVISITED Q1: Develop the first few steps of the project plan. Step 1: Project Goals The project is considered successful when the needs of the stakeholders have been fulfilled. Stakeholders are individuals who directly or indirectly be involved or affected by the project. Step 2: Project Planning Using information obtained from the first step, list the things that need to be done to ensure the project goals. Step 3: Project Schedule Task list should be made to ensure that the planning of this project can be made as planned. of which is the timeliness or schedule plan. Step 4: Supporting Plans The final steps to consider are a plan that has been made in the planning process. Related matters are human resource planning, communications planning and risk management. Q2: Discuss the potential political necessities outlined in this section as they related to this type of implementation. Q3: Think about and create a list of step that make sense for your organization. List step that should be taken when we want to plan for organization are:- 1. Review and revise project objectives by examining reports and project documents. At the start of any project, there will be a variety of ideas and opinions about the purpose and scope of the project, what the final product of the project will be, and how the project will be carried out. The Project Initiation Stage is concerned with taking these ideas and intentions and developing them into a formal...
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...RESULTS BASED MANAGEMENT IN THE DEVELOPMENT CO-OPERATION AGENCIES: A REVIEW OF EXPERIENCE BACKGROUND REPORT In order to respond to the need for an overview of the rapid evolution of RBM, the DAC Working Party on Aid Evaluation initiated a study of performance management systems. The ensuing draft report was presented to the February 2000 meeting of the WP-EV and the document was subsequently revised. It was written by Ms. Annette Binnendijk, consultant to the DAC WP-EV. This review constitutes the first phase of the project; a second phase involving key informant interviews in a number of agencies is due for completion by November 2001. TABLE OF CONTENTS PREFACE.......................................................................................................................................................... 3 I. II. III. IV. V. VI. RESULTS BASED MANAGEMENT IN THE OECD COUNTRIES -- An overview of key concepts, definitions and issues -- ........................................................................ 5 RESULTS BASED MANAGEMENT IN THE DEVELOPMENT CO-OPERATION AGENCIES -- Introduction --...................................................................................................................................... 9 PERFORMANCE MEASUREMENT IN THE DEVELOPMENT CO-OPERATION AGENCIES -- The project level --............................................................................................................................ 15 PERFORMANCE MEASUREMENT...
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...Employee Handbook In this Employee Handbook, you will find our policies and procedures that are put in place to benefit both the employer and employee. The employee rules apply to all our employees and must be followed to maintain employment with the company. It will also cover the consequences and procedure that are in place to deal with any violations of the handbook. As with all things, we reserve the right to make changes as we see fit with proper notification to all employees. We may revise, add, or delete as necessary. If you need more information regarding anything in the handbook, please contact your Human Resource Manager. Privacy Rights Addressed Privacy will be honored on both the employer and the employee. All confidential material, such as your personnel file or payroll, will be kept private and only the necessary employees will have access. Any information that is released will be done on a need to know basis only. As an employee, it is your responsibility to maintain the privacy of our clients and any information you may receive throughout the workweek. You will also have information about our daily operations. These also are not to be shared with anyone. Depending on your position with our company, you may receive confidential information regarding other employees that is not to be shared with others. It is of highest importance that privacy is maintained during all aspects of work. Privacy Rights & Privacy Protection ...
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...Assessment activity 12 Q:1 What performance and process monitoring activities might be undertaken in a business organization ? Do you consider these procedures to be effective and useful? Explain Ans: We're used to thinking of ongoing performance management for employees, for example, setting goals, monitoring an employee's achievement of those goals, sharing feedback with the employee, evaluating the employee's performance, rewarding the employee's performance or firing the employee. However, performance management applies to teams and organizations, as well. Organizational performance involves the recurring activities to establish organizational goals, monitor progress toward the goals, and make adjustments to achieve those goals more effectively and efficiently. Those recurring activities are much of what leaders and managers inherently do in their organizations -- some of them do it far better than others. (It's useful to think of organizational change in the context of organizational performance, rather than change for the sake of change, so the topic of Organizational Change will be useful to the reader, as well.) When seeking to improve the performance of an organization, it's very helpful to regularly conduct assessments of the current performance of the organization. Assessments might be planned, systematic and explicit (these often are the best kinds of assessments) or unplanned and implicit. Well-done assessments typically use tools, such as comprehensive questionnaires...
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