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Oci Paper Result

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OCI RESULT
Hind Alaasemi
MGMT 591
JUN 16,2013
Professor: Richard Smith

Our management holds Perfectionistic, Oppositional, Conventional, and Achievement as the most important cultural aspects of our organization. These results are similar to the attributes of employees that are employed at the capital one. however higher scores will be seen in the Achievement and the Self-Actualizing sections. People want to be creative and come up with new ideas on how to get a job done more efficiently and correctly but that type of behavior is actually discouraged. Everything we do is procedure driven and there is no other method accepted. The results of the OCI reports shows that the organization I am currently working for has Humanistic-encouraging culture. This requires that we are supportive and constructive with each other. I makes perfect sense as my department deals with customers problems and sometimes very upset people so we have to support and help ourselves as much as we can to develop public relations skills that helps us deal with hard situations.
According to the report the organization also scored high in the Affiliative and Conventional culture areas. This also makes sense as we have to be friendly and opened with each other so that we can be supportive of our team mates. Also since we deal with the public we do have to follow the rules which is a part of having a conventional culture. What are the most significant gaps between management and staff?

I think the biggest difference between the management and staff is the category of "Avoidance". I think the gap between management and staff are huge here. The management uses a very top down approach of leadership and does not feel they need reward the employees, nevertheless punish mistakes. They try to show recognition but it always seems very forced. The staff however has great teamwork and does a good

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