APPROACHES TO MANAGEMENT

Dr.M. Thenmozhi
Professor Department of Management Studies Indian Institute of Technology Madras Chennai 600 036 E-mail: mtm@iitm.ac.in

APPROACHES TO MANAGEMENT
1) 2) 3) 4) 5) 6) 7) 8) 9) Empirical Approach Human Behaviour Approach Social System Approach Decision Theory Approach Mathematical Approach Socio-Technical Systems Approach Systems Approach Contingency Approach Operational Approach

REASONS & PROBLEMS
1) Semantic problems in management literature. 2) Contributions from different disciplines. 3) Misunderstanding of principles.

EMPIRICAL APPROACH
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Study of managerial experiences and cases(mgt) Contributors: Earnest Dale, Mooney & Reiley, urwick. Features
Study of Managerial Experiences Managerial experience passed from participationer to students for continuity in knowledge management. Study of Successful & failure cases help practicising managers. Theoretical research combined with practical experiences.

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Uses
Learning through experience of others

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Limitations
No Contribution for the development of management as a discipline Situations of past not the same as present.

HUMAN BEHAVIOUR APPROACH
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Organisation as people
a) Interpersonal Behaviour Approach - Individual Psychology b) Group Behaviour Approach - Organisation Behaviour

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Features
Draws heavily from psychology & sociology. Understand human relations. Emphasis on greater productivity through motivation & good human relations Motivation, leadership, participative management & group dynamics are core of this approach.

HUMAN BEHAVIOUR APPROACH Contd..
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Uses
– Demonstrates how management can be effective by applying knowledge of organisation behaviour.

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Contributors
– Maslow, Herzberg, Vroom, Mc Cleland, Argyris, Likert, Lewin, Mc Gregor, etc.

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Limitations
– Treating