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Operational Gap with in Organization and Business Development

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Submitted By ameleandez1
Words 1006
Pages 5
| Consolidated Disposal |
Memo
To: Gus Sanchez Operations Site Manager
From: Angelo Meleandez Assistant Operations Site Manager
CC: James Castro Regional Operations Manager
Date: [ 7/9/2012 ]
Re: Operational gap with in organization and Business development

Purpose
This memo is being forwarded to you in regards to addressing a potential operational gap and limitation of growth with in our organization that needs to be addressed. There is a need to add an outside sales representative to develop and improve existing account possibilities.
Summary
In an attempt to analyze current market trends and possible business growth with in the solid waste industry, I have found that our current business model has been out grown by our current business needs. Currently, the Assistant Operations Manager develops and establishes new accounts, services existing customer’s accounts, provides the safety training and regulation implementation, and manages the work force outside of the office. The in-house sales representative position has not been able to meet all of our customers needs completely with all of the office duties associated with the position, in addition to developing new cliental. This indicates that there are a number of possible business opportunities with in our region that are not being addressed and possibly lost by our organization. When the business was acquired 15 years ago, by our conglomerate the current business model satisfied the business’ needs. Since then or organization has grown to three times the size. By developing and providing new products and services to a wider customer base our organization has remained competitive and lucrative. Consolidated Disposal Ventura Site has been able to grow and provide the necessary work force needed to service our new customer’s accounts, but has failed to address the need for a dedicated outside

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