...Health Care Operations Management Roles and Goals A healthcare operations manager has many rolls when it comes to their scope of work. The general description would that a, “Healthcare operations management is a discipline that integrates scientific principles of management to determine the most efficient and optimal methods to support patient care delivery” (JR Langabeer, 2008). While healthcare operations managers must focus on cost reduction and stream lining processes they also have many other functional responsibilities. Healthcare operation manager’s also have different roles and goals throughout their career to help meet organization goals. A healthcare operations manager has many roles such as using logistical practices to create common process throughout the organization to help stream line processes. JR Langabeer states that, “there must be a broader adoption of operational and logistical management techniques into hospital business affairs. Monitoring and maximizing labor productivity for all medical support and allied health professionals is critical to maintaining salary expenses” (JR Langabeer, 2008). These are just a few roles that a healthcare operations manager would have on the job but this role is very important to controlling cash flow. By focuses on the work force and making sure that it is productive while staying within cost and schedule is a great plan because it can maximize earnings while getting the job done on time. Other roles that...
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...the ability for our services to eliminate or decrease inconsistencies associated with sticking to a workout schedule. Onsite services decreases the level of motivation needed to gather one’s self and commuting to the area local gym. People aim to locate ease in processes they consider the hardest to do or maintain. With that being said, I believe it is very rational and profitable to pursue this venture in this industry. I will leverage this OM topic with a focus angled to my capstone project that will deal with the following key elements: • Workforce scheduling • Capacity planning • Quality management and process improvement • Trends in Healthcare (very important) • Inventory management I believe that by focusing on these core elements in relation to Health Care processes, I will be able to mitigate any potential risk situations that I may experience during the operation process of Right Here Chiseled Sessions (RHCS) and thus avoid any potential hiccups my firm may experienced during day to day business processing and ultimately decrease profit reduction scenarios. According to Jacobs & Chase, “Health care as a service is characterized by...
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...Welcome to OPERATIONS MANAGEMENT Operations Management is important, exciting, challenging, and everywhere your look! Important, because it’s concerned with creating all of the products and services upon which we depend. Exciting, because it’s at the centre of so many of the changes affecting the world of business. Challenging, because the solutions that we find need to work globally and responsibly within society and the environment. And everywhere, because every service and product that you use – the cereal you eat at breakfast, the chair you sit on, and the radio station you listen to while you eat – is the result of an operation or process. Our aim in writing Operations Management is to give you a comprehensive understanding of the issues and techniques of operations management, and to help you get a great final result in your course. Here’s how you might make the most of the text: ● Get ahead with the latest developments – from the up-to-the-minute Operations in practice features in every chapter to the focus on corporate social responsibility in the final chapter – these put you at the cutting edge. ● Use the Worked examples and Problems and applications to improve your use of key quantitative and qualitative techniques, and work your way to better grades in your assignments and exams. ● Follow up on the recommended readings at the end of each chapter. They’re specially selected to enhance your learning and give you an edge in your course...
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...Operations Management IMPACT OF THE 4 V’S Table of Contents Introdution To 4v’s 3 Mcdonald Process 7 Inputs 7 Facilities: 8 Output 8 Quality Management 8 4v Challenges In Mc Donald 9 Dominos introduction to 4V’s 12 production process 13 Improvement 15 Conclusion 16 Referances Group member list Introduction Production process Four V’s for Processes Four characteristics of demand in particular have a significant effect on how processes need to be managed: * The volume of the products and services produced * The variety of the different products and services produced * The variation in the demand for products and services * The degree of visibility that customers have of the production of products and services. Four V’s of processes in detail. I. Volume Processes with a high volume of output will have a high degree of repeatability. That means the same thing is happening over and over again. Producing biscuits, batteries or even books can be such examples. The implications of this are that high-volume processes have more opportunities to produce products or services at low-unit cost. So, for an example, the volume and standardization of large fast-food restaurant chains such as MacDonald’s or KFC enables them to produce with greater efficiency than a small, local cafeteria or a restaurant. The implications can be even at country levels with regard to their competitiveness. Apparel industry in China, thriving on volumes...
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...Production and Operations Management –MGT613 INTRODUCTION TO PRODUCTION AND OPERATIONS MANAGEMENT VU Lesson 01 POMA Previously called Production Management Then Production and Operations Management Often called Operations Management Should not be confused with Operations Research or Production Management which are the domain of Mechanical and Industrial Engineering. THE COURSE CONTENT Tentative Course Content Units of Learning wise Unit I ( Introduction and Productivity, Strategy and Competitiveness) Unit II ( Forecasting) Unit III ( Design of Production Systems) Unit III ( Quality) Unit V ( Operating and Controlling the System) Tentative Course Content Lecture wise Unit I ( 5 Lectures) Unit II (3 Lectures) Unit III ( 12 Lectures) Unit III ( 10 Lectures) Unit V ( 15 Lectures) History of Management Frederick Taylor and Gilbreths (Lillian and Frank Gilbreth) are pioneers of transforming management to scientific domain. Borrows a lot of information from Engineering and Management to give an overall bigger picture of operating and managing any organization. Difference between Operations Management and Research OR relies on mathematical modeling and OM relies on practical scenarios/industrial cases. OR domain and tool of Engineers while OM is considered to be one of the critical tools of Managers. OR considered more powerful to improve the whole system where as OM can be applied to a part of the system. OR relies on mathematical modeling while OM relies on practical scenarios/industrial...
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...Operations Management Fall Semester 2011 Final Project “Operations management at Nestle” Instructor: Prepared by [pic] Table of Contents |List of Abbreviations………………………………………………………………………………………………… |3 | |List of Figures/Tables………………………………………………………………………………………………... |4 | |Executive summary…………………………………………………………………………………………………… |5 | |1. Introduction…………………………………………………………………………………………………………. | | |2. Company’s background | | | 2.1 History of Nestle………………………………………………………………………………………………... | | | 2.2 Nestle strategy…………………………………………………………………………………………………… | | | 2.3 Current situation of Nestle in Kazakhstani market……………………………………………………………… | | | 2.4 Major products…………………………………………………………………………………………………...
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...Introduction Companies these days have been facing issue of globalization, sometimes with positive impact and sometimes as a challenge. That is why they have to come up with ideas to overcome these challenges. Management activities are being a facet of this increasingly complex society and the organization are bred from this organization. Management of a company is responsible for the accomplishment of organizational goals, plans and control. Management activities are controlling work, result reviewing, objectives settling, motivational environment stimulating and providing inclusive. British Airways is one of the greatest airlines company in the entire Europe that is made up of other merger smaller air transport companies since 1935. They are the best flyers taking their consumers to their designated places with an image of one of world’s leading premium airlines. The main business headquarter is placed at London and most of its are flight are held from Heathrow, Gatwick and London City airport. They are also worldcalls cargo service providers striding parallel with its passengers services. British Airways being one of the greatest growing airlines services with its partners in franchise, they have flights to more than 300 locations worldwide every day. As per the data of 2009/10 more than 32 million consumers were served by this company. They are one of the biggest enhancers of the UK economy giving prominent artilleries of investment and trade, covering up the business...
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...OPERATIONS MANAGEMENT : ASSIGNMENTS “Chandralok” is a canteen facility catering to all the students studying at the various institutions of the MIT Group. Students of the OM course are required to spend some time observing the operations of Chandralok , first hand , to enable them do the following 3 assignments, during the second term. Assignment No. 1 : Study the “Facility Layout“ of the canteen , from an operations management angle and answer the following. 1) Your comments on the existing layout. 2) Can the operations be improved with a change in the layout? How? 3) What are the constraints you find in implementing your suggestions for a layout change? Are they real? Are they surmountable? Assignment No. 2 : Study the segments catered to by Chandralok Canteen. Study the arrival pattern and the arrival rates of customers. Make a document of at least a days record, and answer the following. 1) How long does it take, on an average, to serve a customer? What factors does it depend on? 2) What will the average waiting time at the different slots / eating times? 3) What is the expected length of the queue? Any suggestions for reducing this? Assignment No.3: You are trying to introduce a special item, say Samosa, in the canteen’s menu. You know that it can be stored for sale only for about 8 hours from the time of making. Thus whatever not sold by evening is wasted. Observe the actual happenings over a few days (this activity can...
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...of effective operations management in achieving organizational objectives of Dell as a leading company in computer industry. (Criteria 1.1) Operation management is the adoption, design and control of the process in production of goods or services. All that to ensure the efficiency of business operation and at the same time meet the effective customer requirement. For this reason Dell and in spite of what all manufacture used to trust, adopted a new innovative business model in operation management. His sharp vision for the future market should be achieved by: -cutting out the intermediaries between the manufacture and the customer -a build-to-order manufacturing -the customers can themselves configure the product to meet their needs -the customers pay before they get the products Indeed the direct sales model enables closer customers integration so DELL built a strong and stable relationship to them which can able the company to collect a various information and databases about customers’ needs so DELL be first not only to release new products but also to maintain a high level in after sales services and anticipate in solving problems. The DELL direct sale process was adopted using telephone sale but with the emergence of the Internet, Dell Computer could extend the reach and scope of the direct sales model at a relatively low marginal cost. 1.1 Critically evaluate the success of existing in meeting DELL’s overall strategic management objectives? ...
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...Production and Operations Plan Overview : The main objective of operations plan is to produce high quality products and services at efficient processes (least cost) for a company to be profitable. Activities in operations management (OM) include organizing work, selecting processes, arranging layouts, locating facilities, designing jobs, measuring performance, controlling quality, scheduling work, managing inventory, and planning production. This means that operations management deals with people, technology, and deadlines. The business would start from considering three factors – its suppliers, research and development team, finance team and ultimately, the customers. Following consumer or competitors’ leads is not enough; research and development is the primary source of new product ideas. The idea generation phase involves consideration of technologies, competitors, marketing, and design firms. From considering the factors that may affect the business as mentioned above, the proponents have drawn a product concept. Finance conducted a market study which contains how much are their possible customers are willing to pay for their products. The proponents identified what the product should do to satisfy customers (performance specification) which will be based on three (3) major criteria – trends (this criterion pertains to style, season, age, gender), pricing (this criterion pertains to quality standards, raw materials utilized, location, and professional fees), and quality...
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...Executive Summary ISCOM/471 December 9, 2013 Jose Aguaylo Executive Summary Introduction Capacity Management. This is a strategically important aspect of operations management for any organization, particularly those engaged in the fabrication and distribution of a product such as Starbucks. Capacity management refers to the design and control of an organization’s processes such that it can meet demand in a timely manner. Capacity management includes proper sizing and allocation of resources including workers, raw materials, inventory, equipment, space, and technology. Inefficient capacity management can have substantial impact on a business, either because it will not be able to meet demand, or because there would be too much idle inventory, raw materials and other resources. Effective capacity management requires good demand forecasting for proper planning on the aggregate (Chase, Jacobs, & Aquilano, 2006). In the case of the new Starbucks yogurt and ice cream products, the company needs good forecasting on daily, weekly and seasonal demand for these products. Each store needs to be supplied with the required equipment and receive sufficient raw materials to meet daily demand. Just-In-Time. Just-in-time (JIT) is a production model to meet demand without incurring in unnecessary surplus or inventory build-up. The purpose of JIT is to reduce the expense associated with excess inventories and overproduction. JIT requires a predictable forecast of product...
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...Material management department is typically responsible for directing the supply chain. Material management is an umbrella department that has many other functions (e.g., central store, laundry and linen operations, and sterile processing). The core purpose of material management is to direct and control the movements of goods in an efficient manner through a hospital system (Langabeer, 2008). This material management proposal document will elaborate on the role materials management plays within a hospital and the role of operations managers in this process. This document will further identify possible constraints a hospital may experience in its supply chain, the potential effects and justification on implementing a new collaborative planning process, and provide suggestions on how to manage a hospital supplied during a disaster. Role of Materials and Operations Management The role of materials and operations management plays within a hospital system is vital to the success of any health care organization. According to Langabeer (2008) material management controls significant resources and have total expenditures, or spending at 50% of a hospital budget. Materials management not only directs and controls the supply chain of a health care organization it is responsible for managing the flow of goods throughout the hospital and carry out supply and resource logistics. Materials management has numerous meanings and some hospitals view material management as an umbrella department...
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...parents for their undivided support and interest who inspired us and encouraged us to go our own way, without whom I would be unable to complete my project. At last but not the least I want to thank my friends who appreciated me for my work and motivated me and finally to God who made all the things possible. Then comes our friends who have helped us giving ideas and lots of information, thoughts & made this project easy and accurate. Despite of their busy schedules they never ignored to help us. We will try to the best for this assignment. 01. Introduction: Every company has to perform some operation process, it is essential for big or small company. Without a operation system a company cannot go ahead. Operation management is the management of system or process that create goods or provide services. For any type of goods or services need the operation process. Operation management may be defined as managing the resources required to produce the product or services provided by a organization. Company Profile. Rubiaya Knitwear Ltd. Basically they produce T-shirt .It is 100% export oriented garments. They export most of their product in European countries and America. They start their activities in 2006in the month of October. their capital is tk.1cr. Now we are giving some basic information about this factory: Name : Rubiaya Knitwear Ltd. Address: 14, staff quarter road, Demra , Dhaka. Worker amount: 1400 people. Description Of machinery: a)...
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...Student Intake Operations Management Operations Management – Critical Evaluation of Relevant Issues Report 4000- 4500 words 50% Feedback Date Issued by (Assessor) Internal Verifier Plagiarism S M A Hashmi When submitting work for assessment, students should be aware of the LSBF guidance and regulations in concerning plagiarism. All submissions should be your own, original work. You must submit an electronic copy of your work. Your submission will be electronically checked. The Harvard Referencing System must be used. The Wikipedia website must not be referenced in your work. Harvard Referencing Scenario To use operations as a competitive weapon, organisations must use its resources effectively, in a way that satisfies its customers. Operations Management is said to be common responsibility of all managers irrespective of which function they are in. A manager needs to be aware of the overall operations of the organisation to contribute well to end to end process/processes. Your Task This assignment requires you to write a report on the operations management of a chosen organisation (preferably a medium sized firm). In the report you must: a) Identify the overall input, transformation and output operations of the firm b) Identify those major operation areas that are critical to the competitive advantage of the chosen organisation c) Critically evaluate the performance of each identified area while using the appropriate concepts (capacity planning, inventory management, supply chain...
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...8.4 Introduction Objectives Production management Product design Design of production system 8.4.1 Types of production system 8.5 Manufacturing process 8.5.1 Types of manufacturing process 8.5.2 Factors affecting the choice of manufacturing process 8.6 Production planning and control 8.6.1 Benefits to small entrepreneur 8.6.2 Steps of production planning and control 8.7 Summary 8.8 Glossary 8.9 Self-Assessment Questions 8.10 Further Readings 8.0 INTRODUCTION After taking decisions about the type of business, its location, layout etc. the entrepreneur steps into the shoe of production manager and attempts to apply managerial principles to the production function in an enterprise. Production is a process whereby raw material is converted into semi finished products and thereby adds to the value of utility of products, which can be measured as the difference between the value of inputs and value of outputs. Production function encompasses the activities of procurement, allocation and utilization of resources. The main objective of production function is to produce the goods and services demanded by the customers in the most efficient and economical way. Therefore efficient management of the production function is of utmost importance in order to achieve this objective. 114 8.1 OBJECTIVES After studying this lesson, you should be able to • • • • • • • Describe the production function and its component Define production management Analyze various factors, which are crucial...
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