...Organizational Behavior Credit: 01 Instructor: Dr. Vandana Pareek E-mail: Vandana.pareek@accurate.in Course Outline Introduction: Understanding and managing people’s behavior in the work organizations are quite challenging for managers because of the complexities involved in this process. These complexities can be simplified by applying the information from the field of study in management, known as Organizational Behavior (OB). Course Objective: To understand the challenges lying before the managers in managing human behavior in organizations and how knowledge of organizational behavior helps managers to meet these challenges effectively. Text Book: Robbins S., Judge, T.A. & Vohra, N. (2012). Organizational Behavior, Perarson, New Delhi. Reference Books: 1. Luthans F, Organizational Behavior 2. Moorhead & Griffin, Managing People & Organizations 3. Prasad L M, Organizational Behavior 4. Pareek Udai , Understanding Organizational Behavior Evaluation System: Criterion | Load | Assignment | 10 | Class Participation | 10 | Mid-Term | 30 | End-Term | 40 | Presentation | 10 | Total | 100 | Session Plan: Session | Content | Reading Material | 1 | Introduction: What is OB, Concept, key elements, importance of OB. | | 2 | Challenges and Opportunities for OB, | | 3 | Foundation for Individual Behavior: Learning...
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...Learning in Action - A guide to putting the learning organization to work By David A Garvin Harvard Business School Press, 2000 This insightful book is meant to help companies understand how to leverage knowledge and make it a key corporate asset. The learning process involves acquiring, interpreting and applying knowledge. Author, David Garvin of Harvard Business School examines the challenges associated with each of these steps. He also explains how the three modes of learning, intelligence gathering, experience and experimentation can be effectively deployed. He examines the role leadership must play in making learning a day-to-day reality in their organizations. From individual to organizational learning Learning is the most natural of activities. It is an essential part of human experience. And it is a life long process, whether we recognize it or not. As individuals, we are motivated to learn to satisfy our curiosity, pass an examination, solve a problem or move on to a new role/career. Though the importance of learning is widely acknowledged, many managers remain cynical. They look at learning as something of “questionable value” that diverts the attention of employees from “real work.” Learning is also viewed by many managers as something which releases human potential, not something which improves the bottom-line. Another point to be noted is that managers like stability and predictability. This is somewhat inconsistent with learning which encourages...
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...Leadership Style and Organizational Impact This article is from the June 2010 issue. By Michael A. Germano, J.D., M.A., M.S. Leadership has a direct cause and effect relationship upon organizations and their success. Leaders determine values, culture, change tolerance and employee motivation. They shape institutional strategies including their execution and effectiveness. Leaders can appear at any level of an institution and are not exclusive to management. Successful leaders do, however, have one thing in common. They influence those around them in order to reap maximum benefit from the organization’s resources, including its most vital and expensive: its people. Libraries require leadership just like business, government and non-profit organizations. Whether a public, special or academic library, that library’s leaders directly affect everything from patron experience to successfully executing stated missions, including resource allocation, services offered and collection development strategies. In fact, the influence of leaders and their effectiveness in moving people to a shared vision can directly shape the library’s people, its materials, how patrons use or interact with them and whether or not that experience is beneficial. With leadership potentially playing such a vital role in the success of information centers and patron experiences, it is useful to consider the different types of leaders and their potential impact on libraries as organizations. Current leadership...
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...COALITIONCoalition 1 – All Risk No Reward Coalition | GOALGoal 1- To oppose the Keystone Pipeline Project and create awareness among the public about the negative impact that it can have on the environmentGoal2 – To persuade President Obama and Secretary Kerry to reject the proposal of the project | TACTICTactic 1 – Forming a unique blend of various state and national groups to strengthen the coalition Tactic 2- Creating awareness using paid media such as newspaper and television advertisementTactic3- Establishing a youth centered mobilization effort to boost the movement | Coalition 2 – Multistate coalition of general attorneys | Goal 1 – To highlight the benefits that the project will have on the nation’s economyGoal 2- To urge President Obama and Secretary Kerry to approve and pass the Keystone Pipeline Project | Tactic 1- Writing a petition to Secretary Kerry to issue a permit for the project by emphasizing its benefits such as increased employment and energy independence. | Coalition 3- Group of Oklahomans tribe members including Camp Horinek and Whitman | Goal 1 – To draw national attention to the negative impact the project would have on the environmentGoal 2- To preserve the sacred lands of the tribes that may be destroyed due to the commencement of the project. | Tactic 1 – Initiating a national rally starting from Canada and extending all the way to Oklahoma for climate justice and expressing opposition to the keystone pipeline project. | Coalition 4 –...
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...structure and culture of ASDA PLC to that of British Airlines. 1.2 Describe the relationship between ASDA’s structure and culture impacts on its performance. 1.3 Explain the factors which influence the behavior of ASDA’s employees at work. Task 2 2.1 Distinguish the effectiveness of the leadership styles used by the CEO in ASDA to that used British airways CEO. 2.2 Evaluate organizational theory practiced at ASDA and describes how organizational theory underpins the practice of management. 2.3 Identify the different approaches to management used by ASDA to that used by British Airlines. Task 3 3.1 How many changes could ASDA have engaged in? Explain the impact that different leadership styles may have on motivation of ASDA’s staff in periods of changes. 3.2 distinguish the application of different motivational theories with special reference to ASDA’s employees as Maslow’s hierarchy of needs, Vroom expectancy theories and McGregor’s theory X and Y. which theory is most applicable and why? 3.3 identify the usefulness of a motivational theory for managers. How could a theory like Hertzberg’s motivational theory be useful and relevant to the managers of ASDA? Task 4 4.1 describe the nature of the various groups that may exist among ASDA’s staff and how they may influence the behavior of ASDA PLC. 4.2 explain the factors that may promote or inhibit the development of effective teamwork among the employees of ASDA PLC. 4.3 identify the impact of technology on team functioning within...
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...delineate the processes by which individual minds perceive, manip ulate, and interpret information. Initially applied to artificial and puzzle-like tasks, cognitive theories have increasingly sought to explain more complex, ill-structured, and "real world" forms of cognitive activity. But even as explan atory ambitions have expanded, the standard metaphors (some treat them as true models) for problem solving and other forms of complex "higher-order" cognitive activity have been the rule-based theories of artificial intelligence in the Newell & Simon (1972) tradition. The rise of blackboard models and connectionist theories (Rummelhart et al 1986) has provided new and enrich ing metaphors, such as the "society of mind" (Minsky 1986), but the focus has remained on the individual as a solitary and, for the most part, purely intellec tive being. Although cognitive psychology's increasing engagement with com plex tasks has pressed the field toward a consideration of the context of problem solving as an important element in cognition, little attention has been paid to intentions, motivations, social interpretations, or cognitive functioning in interaction with others. A continuing debate among cognitive psychologists concerns the relative importance of general processes (sometimes called "skills") versus domain specific knowledge in generating competent performance. Most now agree that "experts" in a domain are characterized by large pools of quickly accessi ble and highly specific...
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...Question 1 Madam May May has to deal with an increasingly diverse group of workers in her department. Suggest ways on how she can manage diversity effectively in the work environment. Answer What is diversity? According to UCSF (University of California, San Francisco) diversity is "The variety of experiences and perspective which arise from differences in race, culture, religion, mental or physical abilities, heritage, age, gender, sexual orientation, gender identity and other characteristics." So Madam May May needs to manage her subordinates with their physical abilities, gender, and sexual orientation. According to Organizational Behavior 14th edition, Robbins Judge, we aren’t all the same. This is obvious enough, but managers sometimes forget that they need to recognize and capitalize on these differences to get the most out of their employees. Effective diversity management increases an organization’s access to the widest possible pool of skills, abilities, and ideas. Differences among people can lead to miscommunication, misunderstanding, and conflict must also be recognized by the managers. Madam May May has some key roles to ensure the organization diversity be managed effectively in the environment. First key role is to know well or adapt the concept of the managing diversity concepts. Secondly, have recognition of diversity through every aspect of the management of threads. Thirdly, be aware of the sensitive issues, so we must be educated about the culture, race...
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...As we know Samsung is one of the most wide spread and well known companies in the world. With its destination and wide range of production segments Samsung is establishing its ownership globally. But in other hand, macro-economical factors such as pressure from competitors, innovations of new type of technologies, customers demand and many others is tackling Samsung company to survive in the turbulence. Managers and marketers of Samsung have successfully been doing their job to promote the business. They used unique techniques to survive and to lead their brand forward, such as Samsung created lots of production segments (smart phones, Tablets, TVs, household equipments and so on) they made their goods available to everyone by selling in premium prices. They opened their doors and contracted with many well known corporations. There are some more ways to improve efficiency of the business. Let’s look each of them in detail: 1. In order to be globally successful, Samsung should use and develop marketing strategies by taking into account its strengths, weaknesses and availability of resources. It’s been too long for Samsung company to come this position, however, to reach their objectives they need to never stop “fighting”. 2. The company should try to develop product which global consumers could identify easily from competitors one. We can take the best example of “Apple” goods. Each person can recognize Smartphone - “Iphone” without any difficulty. 3. Identify...
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...BONJOUR TRISTESSE – Une Version Le roman ‘Bonjour Tristesse’, écrit par Françoise Sagan quand elle était elle-même adolescente, a lieu pendant les années cinquante. L’action de l’histoire se déroule dans le sud de la France à la côte méditerrannéenne, en été, quand il fait vraiment chaud tous les jours. En fait la chaleur joue un rôle important dans l’histoire, d’une part érotique quand les personnages s’abandonnent aux plaisirs de l’amour, et d’autre part pour peut-être expliquer la lassitude qui sert d’excuse pour des pensées déraisonnables et des actions égoïstes. En général il s’agit de cinq personnages. Cécile, la narratrice, a dix-sept ans. Elle est fille unique de son père, qui s’appelle Raymond et qui est veuf. Cécile a passé sa jeunesse dans un couvent et à l’âge de quinze ans elle est allée à Paris avec son père afin de goûter la vie, puisque Raymond aime vivre, a plusieurs maîtresses et, en fin de compte, est libertin et homme de femmes. On va passer des grandes vacances près de Cannes dans une villa, que son père avait louée pour quelques mois, avec une de ses maîtresses, qui s’appelle Elsa. Mais cette situation idéale et insouciante est bouleversée quand une ancienne amie de son père, qui s’appelle Anne, arrive. Anne est une femme de classe, une dame plus âgée, respectable et intelligente. Sa confiance et froideur déconcertante attire la jeune Cécile qui, comme adolescent typique, est toujours à la recherche d’un sens d’identité et de comprendre qui...
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...M´moire de stage de recherche e Vision et Audition Etude des processus cognitifs de reconnaissance et de diff´renciation e dans les domaines visuel et sonore Nicolas Esposito nik@niksnews.com www.niksnews.com ` Universit´ de Technologie de Compiegne e — Printemps 1998 Parce que chacune des douze notes a une position, un titre, une fonction propre, l’œuvre que nous entendons est plus qu’une simple masse sonore : elle d´veloppe devant nous une action. e (Milan Kundera, [13], p. 272) Ce m´moire a ´t´ r´alis´ a l’UTC1 dans le cadre du mineur PHITECO2 e ee e e` pour l’obtention de l’unit´ de valeur SC023 suite au s´minaire JIOSC 974 . e e Il est aussi disponible en version ´lectronique ` l’adresse suivante : e a www.niksnews.com/sc02/ Je tiens a remercier cordialement Bruno BACHIMONT, Charles LENAY, ` Fran¸ois SEBBAH et V´ronique HAVELANGE pour leurs pr´cieux enseignements. c e e ´ Je remercie ´galement Renaud SIRDEY, Andr´ GOASDOUE et Nicolas SALZMANN e e pour l’aide qu’ils m’ont apport´e, et toutes les personnes qui ont eu la e gentillesse de r´pondre ` mon enquˆte. e a e 1 Universit´ de Technologique de Compi`gne e e PHIlosophie, TEchnologie, COgnition 3 Stage de recherche 4 Journ´es Interdisciplinaires d’Orsay sur les Sciences Cognitives e 2 R´sum´ e e Le monde visuel et le monde sonore peuvent chacun ˆtre ´tudi´s en tant e e e que signal avec les mˆmes outils math´matiques5 (s´ries de Fourier...
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...Was hat Ihnen am Werk /an den Werken des von Ihnen gewählten Dramatikers / Dichters besonders gut gefallen? Aus welchen Gründen? Ich habe viele Filme gesehen, die von Tom Tykwer inszeniert wurden. Sie sind nicht die Art Filme, die ich normalerweise mag, aber sie gefallen mir. Sie haben sehr interessante Charaktere und Tykwer nutzt viele Techniken. Mein Lieblingsfilm ist „der Krieger und die Kaiserin“ und der seltsamste Film, den ich gesehen habe, ist „die tödliche Maria“. Normalerweise mag ich Filme, die dem typischen Erfolgskonzept eines Hollywoodfilms folgen. Ich würde sagen, dass Tom Tykwer Filme nicht zu dieser Kategorie gehören. Stattdessen haben sie sehr interessante Geschichten und komplizierte Charaktere, aber sie haben meisten glückliches Ende, aber die Reise dahin ist bizarr und schwierig. Ich war überrascht, wie viel ich sie genossen habe. Die Charaktere, die er geschaffen hat, sind Leute, die am Rande der Gesellschaft leben. In „der Krieger und die Kaiserin“ ist die Heldin Sissi. Sie wird in einem psychiatrischen Austalt geboren. Ihre Mutter war eine Krankenschwester und ihr Vater ist ein Insasse. Sie ist in dem Irrenhaus aufgewachsen. Deshalb ist es alles, das sie kennt. Sie wird auch eine Krankenschwester und wir sehen Sissi, wie sie weit über ihre Pflichten hinausgeht, als sie einen Insasse sexuell begriedigt. Maria in „die tödliche Maria“ hat eine ebenso merkwürdige Kindheit. Ihre Mutter ist gestorben, als Maria geboren wurde. Ihr Vater hat einen Herzinfarkt...
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...Mémoire à la Commission Bouchard-Taylor Guy Durand septembre 2007 Identité québécoise et accommodements raisonnables RÉSUMÉ (2 pages) L'histoire, la culture et l'identité du Québec sont marquées, non seulement par la langue française, mais aussi par la tradition et la culture chrétiennes. Le respect et la promotion de cette identité remet en cause la pratique actuelle des "accommodements raisonnables". Cette thèse repose sur l'analyse de trois notions: la laïcité, l'intégration citoyenne et les droits de la personne. I - La culture et l'identité du Québec La notion de culture et d'identité Au sens social, par opposition à la culture personnelle (humaniste ou/et scientifique), la culture est cet ensemble de valeurs, de normes, de symboles, d'institutions et d'artéfacts qui caractérisent un groupe ou un peuple. Elle comprend donc de multiples aspects qu'il est opportun de détailler: langue, institutions, valeurs, paysage architectural, paysage artistique, toponymie, rythme du temps. La culture chrétienne Au Québec, cette culture et cette identité ont été forgées et restent largement marquées par la tradition judéo-chrétienne. Le fait est indéniable, en dépit des critiques que l'on peut faire à l'Église catholique. Les valeurs chrétiennes (ou les valeurs développées par le christianisme) sont devenues les valeurs communes dont on a oublié l'origine. C'est dire que tous les aspects de la culture, signalés précédemment, en portent la marque. L'ouverture au monde n'amoindrit...
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...Erläuterungen zum Perspektivenschema der kritisch-konstruktiven Didaktik nach Wolfgang Klafki 1. Aspekte der Planung und Gestaltung von Unterricht 1. Voraussetzungen eines Konzepts von Unterricht Als allgemeine Voraussetzungen eines Unterrichtskonzepts gelten hierbei ( Klafki 1987 ) ➢ Die generelle Zielbestimmung des Unterrichts ist, Hilfe zu geben bei der Ent-wicklung von Selbstbestimmungs- und Solidaritätsfähigkeit. Hierzu zählen auch die rationale Diskursfähigkeit ( = Fähigkeit zur Begründung und Reflexion ) sowie die entwickelte Rationalität und die Handlungsfähigkeit. ➢ Der Zusammenhang von Lehren und Lernen wird als Interaktionsprozess verstanden, in dem Lernende mit Unterstützung von Lehrenden zunehmend selbstständig werden in der Aneignung und Verarbeitung von Kenntnissen und hierbei auch die Fähigkeit zu weiterem Lernen gewinnen. ➢ Unterrichtliches Lernen muss in seinem Kern entdeckendes, sinnhaftes und ver- stehendes Lernen sein, dem die reproduktive Übernahme und das Üben sowie Trainieren nachgeordnet sind. ➢ Lehren muss als Vollzug für den Lernenden und mit ihm gerechtfertigt und geplant werden, d.h. Mitplanung und Mitgestaltung des Unterrichts durch Schüler ( offener und schülerorientierter Unterricht ). ➢ Unterricht ist ein sozialer Prozess, in den Biografien von Lehrern und Schülern einfließen. Soziales Lernen steht im Mittelpunkt und sollte funktional und intentional...
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...1. Was sind die Herausforderungen des Managements von L’Oréal? L’Oréal wurde 1907 gegründet und ist eine der größten Kosmetik- und Beauty-Unternehmen weltweit. Das Unternehmen verkauft mehr als 500 unterschiedliche Marken. Außerdem hat das Unternehmen fünf Forschungs-und Entwicklungszentren, welche von Frankreich bis über die USA, Japan und China verbreitet sind. Eine Herausforderung dabei an die Managementabteilung ist es, diese fünf Zentren miteinander zu verknüpfen. Alle sollten auf einer gemeinsamen Plattform fungieren und Zugriff auf die aktuellsten Informationen haben. Das ist eine schwierige Aufgabe für das Managementteam, denn die Informationen die sie bekommen sollen zudem in wertvolle Daten übersetzt werden. Das Intranet für diesen Bereich muss tausende von Forschern in den oben genannten Gebieten unterstützen. Das Intranet ist erforderlich um professionelle Anwendungen sowie Datenbanken zu Themen wie Biologie, Patente, Haarfarbe und Laborsicherheit zu schützen. In einem so großen Netzwerk, fällt es den Teams schwer, miteinander zu kommunizieren. Es besteht die Möglichkeit, dass Teammitglieder das Interesse an gewerblichen Tätigkeiten verlieren, weil eben viel Energie und Aufwand in die Kommunikation investiert wird. Um diese Hürde zu überwinden und diese Herausforderung erfolgreich zu meistern, entschied sich L’Oréal den Share Point Portal Server zu verwenden. Weitere Herausforderungen für die Managementabteilung: • Eine globale Wissensmanagementplattform...
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...Total words: 2126 Organic and Mechanistic The post-bureaucratic organisation (see Grey, 2009, pp. 85-89) is one in which everyone takes responsibility for the success of the whole. Discuss the significance of such an approach within current organisational environments, making reference to the Organic and Mechanistic perspectives. The purpose of this essay is to describe the organic and mechanistic perspectives theories what I have studied with my own experiences and discuss the significance of such an approach within current organizational environments. During this process, the first part of this essay will describe the basic meaning of organic and mechanistic organization with what I have understood from the class and own opinion. And the second part will discuss the difference between the organic and mechanistic organization such as structure, characteristic and conditions. Finally, the last part is focus on discuss what will influence the organizational choose the organisation design and which will match with the post-bureaucratic organisation. This essay will use some case study or company as example to explain the perspective. The first part is clearly explaining meaning of mechanistic and organic organization. Mechanistic organisation, also known as a bureaucracy organization (Morgan, 2006), is a system that integrated use of principles of traditional organisational design. The traditional organizational, look organization as machines (Morgan, 2006) insist the result...
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