...procedure managers use to identify objectives and to structure major tasks of the organisations (Frear,2011). Richard (1976) states that planning which is a multifaceted process, involves defining goals and establishing oranisational strategies to achieve the goal. Generally, Planning is the process for managers to identify the objectives and the plan or schedule to guide how to achieve the objectives. According to Perry (2001, as cited in Dunn &Liang, 2011) states that there is a significant relationship between organisation failure and lack of planning. Wimalasena (2011) cited Osmani (2008) as finding that to achieve organisation’s objectives it is necessary to begin planning even before the start of the program. In addition, Planning is the most difficult part of management functions but it becomes the most valuable.(Greer& Virick, 2008). Managers need to be aware of the importance of the planning because it would affect the following stages. For example, if the plan is ambiguous or unachievable, the following stages will be influenced and might result in inefficient management. To ensure the objectives will be achieved by the proper planning, the strategic planning is widely used nowadays. Biddle (1988) states that the strategic planning is widely advocated for non-profit organisations. The purpose of strategic planning is to prepare the organisation for future, to analyze the environment, to maximize the use of the resources and achieve the objectives successfully (Bryson, 2004,...
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...1 Student: ___________________________________________________________________________ 1. Scholars have been studying behaviour in organisations at least since the time of Greek and Chinese philosophers. True False In order for something to be called an organisation it must have buildings and equipment. True False All organisations have a collective sense of purpose, even though this purpose might not be fully understood or agreed upon. True False Collective entities are called organisations only when their members have complete agreement on the goals they want to achieve. True False Evidence indicates that applying organisational behaviour knowledge tends to improve the organisation's financial performance. True False Globalisation may have both positive and negative implications for people working in organisations. True False Reduced job security and increased work intensification in Australia are partly caused by globalisation. True False 2. 3. 4. 5. 6. 7. 8. 9. Education is a primary category of surface-level diversity. True False Australian employees are more diverse today than a few decades ago on many deep-level categories but have actually reduced their diversity on most surface categories. True False 10. Research indicates that baby boomers and Generation-X employees bring the same values and expectations to the workplace. True False 11. Workforce diversity potentially improves decision making and team performance on complex tasks. True False...
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...September 5th. The aim: To investigate specific aspects regarding recruitment practice. 1. Objectives: Identify and assess four factors that affect an organisation’s approach to both attracting talent and recruitment and selection 1.2, 1.3 Identify and explain three organisational benefits of attracting and retaining a diverse workforce 1.1 Describe three methods of recruitment and three methods of selection and identify when it is appropriate to use them 2.1, 2.2 2. Introduction To identify, explain and analyse recruitment practice within FirstCol Services Ltd. 3. Methodology Information for this report was gathered in the following ways: Consultation with fellow HR Professionals, both during networking events and during CIPD Certificate in Human Resources Practice Level 3 lessons. Analysis of practice at my own organisation. This included conversations with fellow HR professionals as well as Managing Director of the company. Research into different techniques used at other organisations. 4. Findings 4.1 Organisational Factors The factors that affect an organisation’s approach to both attracting talent and recruitment selection are: Their wage structure The role that the organisation are recruiting for. Culture and Sector Business Objectives and Brand 4.2 Organisational Benefits The organisational benefits of attracting and retaining a diverse workforce are: Diverse workforce can help...
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...Introduction As the theoretical framework of CSR evolves, there is increasing focus on the interaction between internal capabilities and business activities with the external environment. Aras and Crowther (2007) integrated key attributes of sustainable activities, namely Societal influence, Environmental impact, Organisational culture and Finance, in conjunction with internal-external and short-term long-term context to develop the sustainable development guiding framework for corporations, i.e. Model of Sustainable Development. Visser (2010) proposed the concept of CSR 2.0, highlighting five dimensions (C)reativity, (S)calability, (R)esponsiveness, (2) glo-cality and 0) or circularity as the five targets for future CSR activities. Unilever’s CSR efforts in 2012 are analysed using the above models and short conclusions are drawn about the effectiveness and overall accountability and transparency achieved by the company. Model of Sustainable Development Theoretical Background Many executives are realising that an enterprise’s environmental and societal impacts influence business long term viability as much as financial performance (Lawler and Worley, 2012). This trend is clearly presented in a recent study by the United Nations (2013) since 96% of surveyed CEOS believe that sustainability is crucial to future success of their companies and they have certain plans to ensure sustainability. Owing to the importance of sustainability in contemporary business, it is of utmost...
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...Introduction to the Field of Organisational Behaviour McShane-Olekalns-Travaglione OB Pacific Rim 3e 1 © 2010 The McGraw-Hill Companies, Inc. All rights reserved Wesfarmers Limited Wesfarmers OB practices have helped Wesfarmers Limited to become the largest private-sector employer in Australia and one of the most admired companies in the region. McShane-Olekalns-Travaglione OB Pacific Rim 3e 2 © 2010 The McGraw-Hill Companies, Inc. All rights reserved Organisational Behaviour and Organisations • Organisational behaviour – The study of what people think, feel, and do in and around organisations • Organisations – Groups of people who work interdependently toward some purpose Wesfarmers McShane-Olekalns-Travaglione OB Pacific Rim 3e 3 © 2010 The McGraw-Hill Companies, Inc. All rights reserved OB Foundations Distinct field around the 1940s OB concepts discussed for more than 2000 years Some pivotal scholars before OB formed include: • Max Weber • Frederick Winslow Taylor • Elton Mayo • Chester Barnard • Mary Parker Follett Elton Mayo McShane-Olekalns-Travaglione OB Pacific Rim 3e 4 © 2010 The McGraw-Hill Companies, Inc. All rights reserved Why Study OB? Satisfy the need to understand and predict Help us to test personal theories Influence behaviour – get things done OB improves an organisation’s financial health OB is for everyone McShane-Olekalns-Travaglione...
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...Executive Summary The purpose of this report is to review the management system of Etihad Airways. The report analyses Etihad Airways and draws information, justification, and conclusions from the company documents and academic resources. The report is 3000 words, and should be considered by the reader to be a broad overview of the company. The analysis conducted considered organisation background, and how that impacted organisational culture, and structure. In addition to this, the report outlined strategic management and how Etihad Airways stands out in the aviation industry. The report found that Etihad Airways has an Islamic background, that is evident in the fact Etihad is a state- owned airline, established by royal decree in Abu Dhabi. Despite the fact traditional Islamic views were depicted in accessibility of prayer rooms and announced prayers before departures etc., Etihad Airways showed evidence that they sought to accommodate for western culture. This was reflected in the availability of alcoholic beverages and through the company’s objectives that stated; the airline seeks to reflect the best of Arabian hospitality – cultured, considerate, warm and generous – as well as enhance the prestige of Abu Dhabi as a centre of hospitality between East and West. Etihad Airways appeared to have a mixture of nationalities within their...
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...follow a sustainable development. In a first part, showing how well they manage the stakeholder’s money by creating financial value. In a second part, reducing Scandic’s environmental impact. In a third part, showing that they contribute as a member of society, in an ethical way. • Most of those missions are relevant. It describe the path that the organisation should take. However some point are not enough clear. For instance, there is a lack of details for the reducing of the environmental impact and even more for the ethical way they want to follow. It should be even more develop than the others parts. Moreover, some point looks more like objectives than vision or mission. For instance, the part which speak about simplifying procedures or new places to be installed. We can say that the vision is not fully worded to reflect the organisational intention. 2. Vision and mission of the company Scandic Hotel seems to aim at being sustainable and eco-responsible in its business...
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...SWOT analysis 545 Organisational goals 546 Objectives and policy 549 Dimensions of organisation structure 551 The importance of good structure 552 Levels of organisation 553 Underlying features of organisation structure 555 Division of work 557 Centralisation and decentralisation 560 Principles of organisation 561 Span of control 562 The chain of command 563 The importance of the hierarchy 564 Formal organisational relationships 566 Project teams and matrix organisation 569 Effects of a deficient organisation structure 572 Organisation charts 573 Empowerment and control 574 Synopsis 576 Review and discussion questions 577 Management in the news: A taxing merger 577 Assignments 1 and 2 578 Personal awareness and skills exercise 579 Case study: Zara: a dedicated follower of fashion 580 Notes and references 582 15 Patterns of Structure and Work Organisation 585 Variables influencing organisation structure 586 The contingency approach 586 Size of organisation 588 Technology 589 The Woodward study 589 Major dimensions of technology: the work of Perrow 593 Environment 594 The Burns and Stalker study 594 ‘Mixed’ forms of organisation structure 595 The Lawrence and Lorsch study 597 Evaluation of the contingency approach 598 Contribution of contingency theory 600 Culture as a contingent factor 601 The changing face of the workplace 603 The demand for flexibility 605 The shamrock organisation 608 Structure and organisational behaviour 611 Synopsis...
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...● The Evolution of Strategic Management ○ Strategic management: associated with increasing focus on competition as the central characteristic of the business environment and competitive advantage as the primary goal of strategy. ○ 1950-60: Financial Budgeting - control through operating budgets ○ 1960-70: Corporate planning - long term planning (5 years) that set goals and objectives, forecast key economic trends and allocated capital expenditures ○ 1970-80: Strategy as positioning - industry analysis, market segmentation, PIMS planning ○ 1980-90: focus on a competitive advantage - alliances, shareholder value max. ○ 1990-2000: strategic innovation, new business models ○ 2000-2010: CSR and business ethics, winner take all, global strategies ● What is Strategy; ○ Strategy: the means by which individuals or organizations achieve their objectives ○ it is the search for: ■ new sources of profit (create) ■ opportunities to increase the volume over which margins are earned (exploit) ■ opportunities to extend the period over which margins can be sustained (defend) ○ Corporate vs. Business Strategy ■ Corporate: defines the scope of the firm in terms of the industries and markets in which it competes - vertical integration, acquisitions ■ Business: is concerned with how the firm competes within a particular market. AKA: competitive strategy ○ Intended, Realised, Emergent ■ Intended Strategy: strategy as conceived by the top management team. It is less a product of...
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...ABC learning a CSR Dilemma Synopsis ABC Learning was an Australian provider of early child hood education services, founded in Queensland in 1988. Through its 18 child care centres it was the largest almost monopolistic single operator of early childhood education services in Australia by 1997. Led by founder and CEO Eddy Groves, ABC Learning continued to grow, by opening new centres and the acquisitions of competitors both locally and internationally. The company experienced a significant drop in their share price in 2008. Trading in the company shares was suspended in early 2008, closely followed by the company going into receivership in November of 2008. This essay will examine ABC Learning and assess the impact of the company’s corporate social responsibility policy or lack thereof and how this contributed to their spectacular collapse. Particular attention will be concentrating on the ethical internal running of the company’s corporate structure and executive leadership, focussing in particular on Eddy Groves’ poor decision making, creative accounting and resulting organisational culture. Dahlberg & Moss (2005) claim that ethics is a practical matter which involves thinking about every day actions and decisions either individually or collectively and then responding with respect for all concerned. When values underpin our responses and choices, ethics is at work. In some instances our decision making can be hindered because there...
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...Executive Summary This report discusses and examines employee motivation in an IT organisation. The report examines the benefits of employee motivation followed by the various theories concerning motivation. The initial portion of the report focuses on the benefits of employee motivation which is followed by a discussion of motivation theories – content theories and process theories. The report further tries to outline the various options or methods followed by organisations to drive higher levels of motivation among the workforce. The methods included in the report addresses the various rewards and recognition options, use of scorecards, fun and recreational activities, communication channels, learning and growth opportunities and corporate social responsibility as methods to effectively drive employee motivation levels. The report recommends the establishment of a basic framework with respect to hygiene factors of a workplace in order to successfully drive initiatives to motivate workforce. Further, the report concludes on the note that various other factors including cultural, political, social and spiritual needs should be considered while arriving at a combination of methods to drive higher levels of motivation. Success of the initiative would depend upon the appropriateness of technique and timeliness beyond other factors. Table of Contents Executive Summary ..........................................................................................
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...‘The concept of corporate social responsibility (CSR) has a long and varied history. The evolution of the CSR constructs begins in the 1950s, which marks the modern era of CSR. In the 1990s, CSR continues to serve as a core construct but yields to or is transformed into alternative thematic frameworks.’ (Carroll, 1999) This essay will discuss about corporate social responsibility (CSR), which is one of the key factors face by corporations today, where it become relatively important to employees and stakeholders. This essay will also discuss why stakeholders are giving CSR more attention and how companies by abiding to the CSR standards create conflicts of the company’s objective with stakeholders. What is corporate social responsibility? ‘Corporate social responsibility (CSR) refers to an organisation’s moral obligation towards all its stakeholders.’ (McShane & Tavaglione, 2007, p15) In organisation, Vogel (2005, p2) stated, ‘Corporate social responsibility (CSR) is a practices that improves the workplace and benefits society in ways that go above and beyond what companies are legally required to do.’ In Singapore, in order to encourage organization to adopt the CSR concept, the National Tripartite Initiative (NTI) on CSR was launched in May 2004. The NTI on CSR committee review and formulate broad CSR strategies and has since founded a society known as Singapore Compact for CSR, in bringing the CSR movement forward. (CSR Singapore Compact 2005) Singtel a local telecommunication...
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...You must answer all three questions in this section. Questions do not carry equal marks. The mark allocation is shown after each question. Section A is worth 40% of the total marks available for the paper. Q3 (a) (b) Explain how the food industry spans the three sectors of the economy. (4 marks) You run a successful catering business and are looking at options to expand. Discuss the advantages of franchising as a method of expansion. (10 marks) (Total 14 marks) End of Section A Maximum marks for Section A: 40 5TBE1213 EITHER: Q4 (a) At present your organisation has a very tall hierarchical organisational structure and it has been suggested that it should move to a flatter structure. Using diagrams, discuss the implications of this. (10 marks) marks) marks) marks) marks) marks) (b) Using an organisation of your choice, discuss the advantages of a matrix organisational structure. (10 (Total 20 OR: Q5 Many businesses operate in a complex and volatile environment. (a) Discuss the implications of environmental change for businesses and their stakeholders. (12 (b) Explain one model that a business could use to monitor its external business environment. Use examples to support your answer. (8 (Total 20 End of Section B Maximum marks for Section B: 20 EITHER: Q6 (a) (b) OR: Q7 (a) (b) Explain why monopolies act in an uncompetitive way and discuss the impact this may have on consumers and other business organisations. (14 marks)...
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...Page 1: Introduction Corporate Social Responsibility (CSR) means businesses and organisations working responsibly and contributing positively to the communities they operate in. It involves working with employees, their families, the local community and society at large to improve their quality of life. Companies that operate in a socially responsible way strengthen their reputations. In business, reputation is everything. It determines the extent to which customers want to buy from you, partners are willing to work with you and your standing in the community. The company Amway is one of the world's largest direct salesorganisations with over 3 million Independent Business Owners (IBOs) in over 80 markets and territories worldwide. It is a family-owned business with a strong emphasis on family values. Its IBOs are often couples. Many of these are raising families. They therefore have a strong bond with children. These families are more than happy to partner with Amway, who, as part of its Corporate Social Responsibility strategy, works with UNICEF, the United Nations Children's Fund. As a family company, Amway is committed to playing a part in improving the lives of children in need across the globe. In this way, the company is able to show its commitment to the support of global causes. Amway defines a global cause as 'a social issue affecting many people around the world engaged in a struggle or plight that warrants a charitable response'. This case study shows how Amway is...
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...THE IMPACT OF CORPORATE SOCIAL RESPONSIBILITY ON CORPORATE IMAGE: A CASE STUDY OF PZ BY SOMEFUN DOLAPO OLUWASEYI ADP08/09/EX/MBA/0993 A RESEARCH PROJECT SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF THE DEGREE OF MASTERS IN BUSINESS ADMINISTRATION (MBA), OBAFEMI AWOLOWO UNIVERSITY, ILE- IFE, OSUN STATE, NIGERIA OCTOBER 2010 CERTIFICATION I certify that this research study was carried out by Somefun Dolapo Oluwaseyi (ADP08/09/EX/MBA/0993) of the Department of Management and Accounting under my supervision, in partial fulfillment of the requirement for the award of the degree of Master of Business Administration, Obafemi Awolowo University, Ile-Ife, Osun State, Nigeria. ______________________ _____________________ DR. Victor S. Alumona DATE PROJECT SUPERVISOR _____________________ ___________________ MBA CORDINATOR DATE DEDICATION This research study is dedicated to the glory of our Heavenly Father “ever faithful, ever sure” my help in ages past and my hope for years to come. I will also like to dedicate this study to my supportive sister, Mrs. Temitope Ojedele who gave all that I need to complete this course, and our lovely mum for her support and prayers all through the programme. ACKNOWLEDGEMENT The extent to which people succeed in life depends on the Almighty God, self determination as well as those elements within the social and material environment. Therefore, one records success when God permits...
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