...Organizational Change Wanda Martin Change in Organization April 19, 2010 Organizational Change Organizational change can be a difficult process. When change is implemented incorrectly, resistance can be encountered. Kurt Lewin’s theory provides three stages to change. “It is important that members of the affected work force understand the reasons for change and participate in the design of new approaches” (Borkowski & Maxwell, EdD, 2005, Resistance to Change, p. 385). he first stage in the model is Unfreezing. The moving stage consists of implementing new skills, reorganization, and dismal of resisters (Implementing Organizational Change, 2010). Participation is important in this stage.he new behaviors taught in this stage will create equilibrium in the next stage. The final stage in the change model is refreezing. Kurt Lewin’s theory of change would have decreased conflicts encountered in this change. One conflict the bookshop encountered was; the employees were not given a precise reason for the change. The employees were told that finances were a problem and also the management structure was not working for the company. Change in an organization is an ongoing process. When implemented correctly, change can be rewarding to the organization and employees. Unfreezing, moving, and refreezing will help decrease resistance to change. There will always be some type resistance met with change. Determining the reason for resistance is important. Overcoming...
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...Why Organizations Change James De Gagne MTG/380 November 22, 2011 Tammy Walker Why Organizations Change Organizations change for different reasons, external pressures, the change in the economy, new product line, global influence, or internal pressure, a new business strategy, a change in the vision, or mission statement, reorganization, or acquisitions. When an organization changes the people within the company must also transition. Transition means a person has to let go, say goodbye, and live outside his or her comfort zone. To illustrate an organizational change I choose Budget Panels and their employees as an example. Budget panels went through a series of eras. The final era was the acquirement in 1986 by Hon Industries. This acquisition brought many transformations in the company, for the employees as well as new pricing, products, and services. This paper will follow Budget Panels transitions; describe the change transition curve, and the influence of global and internal environments. First, a small summary of how Budget Panels was originated and the organizations transition into the final era. Budget Panels was created by entrepreneur Gary White. Gary started Budget Panels in the garage of his home in the early 1980s. The company produced office partitions. The organization quickly grew and evolved from an entrepreneurial business to a professional management structure in a new location in Kent, Washington. The company also changed their name from Budget Panels...
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...Why Organizations Change Your Name MGT/380 Date Professor Why Organizations Change This paper will provide recommendations to the executives at Verizon regarding potential changes that the organization should consider making in the near future. Verizon will be reorganizing the company providing new pricing for its products and services. This paper will describe the stages of the change transition curve and what Verizon might experience. This paper will also discuss the influence of the global and internal environments and why this change is needed. Change transition Change is never easy for people, it becomes difficult in an organization when there is a different people involved that need to get guidance from a management team. In a management model there are four stages identified, which explain what most people go through when change occurs. The first stage normally is, denial ("Stages Of A Change Curve", 2015), people will react with a bit of shock by ignoring it, talking or thinking about the change is avoided. People will instead try to stick to familiar feelings, anything that they are still currently using in the organization. The second stage of change transition is resistance ("Stages Of A Change Curve", 2015). Some times in organizations employees can have feelings of anxiety or anger which can then reduce productivity when they realize that the change is actually happening. However, the management team’s role, is to listen to the team members...
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...Creating Change Within Organization Organization to remain successful changes must be made. Sometimes there are certain reasons that pushes organization to these changes. In the tales of Woe at concord bookshop,64 year old independent store regarded as one of the best in New England, faced clashes between owner and staff. The clash appeared to be rooted in finances. The owners of the concord bookshop implemented some changes to the organization without effective change process, and the staff totally resisted to these changes. "A dynamic competitive environment prompts organizational leaders to alter their strategies ,that process of strategic renewal place new expectations on employees at all levels "(spector 2010) Knowing that not all staff would take change positively. In the Tales of Woe at Concord bookshop the owner felt the need for change to regain financial status .However, they failed to involve the staff when this matter came up,Here they failed to complete the strategic renewal phase. According to spector (2010) a new organizational model is necessary for a business to gain profit and survive in the market. Spector (2010) referenced starting new business model as the "greenfield" Its always better to start new business from scratch with staff instead of "challenging of nurturing new business model with an existing model(spector,2010). Although none of the employees role was changed ,no employee was laid off, and no one's salary was cut, yet many of the employees...
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...“OD is an effort planned, organization-wide, and managed from the top to increase organization effectiveness and health through planned interventions in the organization’s “processes,” using behavioral science knowledge.” (Cummings & Worley, 2008). In other words, it is a systemwide application and transfer of behavioral science knowledge to the planned development, improvement, and reinforcement of the strategies, structures, and processes that lead to organization effectiveness. Organizational Development theories can be differentiated into two main categories: Change process theory i.e. How does change take place? and Implementation Theory i.e. How can change strategies be put into practice? Change process theory helps the managers to learn how organizations improve and change. According to Lewin, there are three distinct and vital stages of change. The first one is ‘unfreezing’, a reduction in the strength of old values, attitudes or behaviors. The second one is ‘moving’, a process of change in thoughts, feeling, behavior or all three, that is in some way more liberating or more productive. And the last one is ‘refreezing’, the stabilization of change at a new stage of equilibrium. Without refreezing it is easy to backslide into the old ways. Implementation theory concerned with how specific intervention strategies are designed and carried out. “An intervention is a set of sequenced and planned actions or events intended to help the organization increase its effectiveness...
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...Organizational Development and Planned Changed Lashawnda Norris Everest University Online MAN 5285 Organizational Development and Change Dr. Jimmie Flores Organizational Development and Planned Change Organizational development is a set of planned-change techniques or interventions designed to improve organization effectiveness and employee well-being (Balzac, 2011). According to Worren, et al. (1999) stated: “change management is clearly broader than OD in that it includes a wide range of intervention strategies that may enhance human performance directly or indirectly, including process consultation, work restructuring, strategic HRM planning, and the design or development of information technology (IT) solutions (e.g., user interface design) A crucial feature of change management is that it is seen as only one component of a larger organizational change effort, the other components being strategy, business processes, and technology”. In many organizations, organizational development is primarily concerned with managing change in such a way that knowledge and skills are transferred to build the organization’s ability to achieve goals and solve problems (Cummings, et al., 2009). Worren & Ruddle (1999) states: “Organizational development places specific emphasis on the human resources and organizational culture functions. Talent must be attracted, retained and shepherded in order to achieve long-term success in an information economy. Companies...
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...Organizational Change Plan III Christian Malone HCS/587-Creating Change within Organizations February 12, 2011 Dr. Margaret Walker Organizational Change Plan III Employees may be one of the hardest stakeholders to agree to change. “Employees resist because they believe the management is mishandling the process” (Bert Spector, 2010, p.). The individuals suffering from the unfair scheduling are ready for this change. They have expressed their unhappiness, and have even limited their availability, making it difficult to have enough staff on hand. By repeatedly emphasizing the importance of employee cooperation and fair scheduling, individuals will believe in the system, and continue to become better so business can remain successful. A work schedule is made to benefit the needs of the business first, and the employee second. A flexible employee allows the company to make schedule changes at the last minute or even pull a double shift if a co-worker calls out. The employees that are not flexible make it difficult to make a schedule to benefit the needs of the business, and he or she is not able to work extra hours. A rotating schedule is the solution to an unfair work schedule. One option a manger has is a rotating schedule, and this will allow each individual to work his or her promised hours. By doing this, he or she does not have to work the same days each week, gives the individual more time to spend with the family or just attend to their personal needs. The advantage...
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...Effect of Changes Toward the Worker of DKM Masjid Raya Bandung Regarding the Increased Crowd of Alun-alun Bandung Abi Dzarr Alghifari Wijanarko 19012194 School of Business and Management Institut Teknologi Bandung 2015 Abstract The development of alun-alun Bandung or the city square has attract many crowds to visit the new recreational public space. However the crowd affect the religious activity on the Masjid Raya Bandung the mosque that located exactly beside the square. The worker of DKM Masjid Raya Bandung, an organization responsible for the operational activity of the mosque, might be affected because the visitor af alun-alun started to use the mosque as other activity than prayer. Using anthropological approach, this research use interviews on the worker and participant observation to know the effect of the change happened towards the worker of the mosque. The findings show that altough there are some problems affect the routine of the worker, the worker feels a lot of more positive effect with the mosque is now having more prayer and having richer religious activity. The discourse of the worker also show that the values, beliefs, and knowledge of the worker shape their perception towards the change. Keywords: Change, Organization, Islam, Religious, Values, Discourse 1 Table of Contents Introduction ...........................................................................................................................................
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...Keller Graduate School of Management HR587 Managing Organization Change Course Project Draft - Prepared By: Preferred Organization: Apple Inc. - Organization Culture and Change Introduction/Organization: In this draft, we would like to discuss about Apple Inc.’s organization culture and major organization change happened in the organization and analysis of a successful organization change. Every organization has a culture of its own. And every organization undergoes organization change depending on the situation, change process is implemented by the organization for the benefits of employees, or change process may be implemented to satisfy customers or for the organization growth. The Apple Inc. story starts in 1976 with the birth of a company called Apple Computer around the creation of a system called the ‘Apple 1’ by Steven Wozniak and Steven Jobs. Apple Inc. went through a variety of dramatic changes to the company’s structure along with its performance and losses remained a continuing consistency. This project, we will discuss about organization change in Apple Inc., i.e. Restructuring of Apple Inc., implementing new technologies and shifting strategy. We believe this organization is a perfect example of undergoing major organizational change and it was a company where it started from nothing to become one of the top companies in computer and technological world. In near future we can only see rapid reaction of Apple Inc.’s growing tremendously...
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...Openings Abroad and the Changes within the Organization Louis Gladney MGT 435 Professor Monica Bess May 21, 2012 XYZ, Inc. Store Openings Abroad and the Changes within the Organization XYZ, Incorporate is a high-end retail chain based out of Memphis, Tennessee who sells luxury watches, jewelry, and hand bags. They have been in business for well over twenty years, employee well over 150 people, and have 15 stores located throughout the Southern regions. With the economy being so unpredictable and the rise and fall of the dollar value, XYZ, Incorporate has somehow managed to show significant increases in their profits every quarter for the past ten years and is now expanding internationally. The CEO of the company who is a visionary saw the benefits of expanding internationally and assigned me the task of opening our first small scale store in Shanghai, China and then eventually in Brazil, Russia, India, and China which are also known as the B.R.I.C countries. The task is a challenging one; but I, along with my team of experts are ready to assume this demanding and daunting assignment. Although I know there will be some significant changes and challenges within the organizations and the marketing of our products abroad; we are confident we will succeed. This paper will provide the rationale for our decision making process, identify the short and long term changes that will affect the entire organization, and showed the...
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...Understanding the Process of Change is a Key to Successfully Transformed Organization Japeth Jacob Massey school of Engineering 26 April 2010 Abstract Process of change is the key. Change can be brought about only and if we understand the process of change. This paper presents the major obstacle to change and the major failure leader often overlook. Change takes time and cost money. The objective of the paper is to discuss the failure of ineffective transformation and clarifying the process for change to save guide leaders to successfully implement effective transformation. Keywords: Five Ps, Resistance, Vision, Strategy, tactics and People INTRODUCTION Today change is universal. Change is essential in both public and private sector organization to be competitive in today’s turbulent environment. Often leaders failed to successfully transform their organizations in achieving their business goals. In fact, most of the leaders fails to understand the type of resistance involve, therefore ending up wasting a lot time in inappropriate measure of trying to solve the problem. Further more we often miss some of the significant part of the transformation process in which our change efforts turns to be not that effective as we expect to. In order to successfully bring transformation we need to sail out to all the three islands of change 1. RESISTANCE TO CHANGE Change is dealing more with the behaviors. As often when trying to get people out of their comfort zones it’s...
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...Social Organization and Change Most people would agree that cultural diversity in the workplace utilizes our country's skills to its fullest, and contributes to our overall growth and prosperity (Ethnic Majority, 2004). In the 20th century, one’s workplace is very diverse. In today’s workplace a person may be considered more valuable than another person if they are bilingual. The workplace consists of several different types of individuals with different backgrounds. In one office one may work with a combination of individuals from many different ethnic backgrounds such as African-American, Hispanic, Caucasian, Japanese, Indian, and Chinese. You may find that some work environments have conflicts due to the diversity while others are very pleasant and exciting to work in because of the same reason. Through observation one collects that diversity in the workplace introduces new foods, cultures, values, morals, religious beliefs and ideas. A diverse workplace is very interesting because individuals can learn from another. An individual can learn how to improve tasks through techniques. One can also learn how to communicate in a foreign language and become bilingual in more than one language. Studies have shown that diverse teams view situations from a broad range of perspectives, producing more creative solutions to problems and greater product innovation (Executive Diversity Services, Inc., 2006). A diverse work place allows for a person to be exposed to a whole...
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...some details have been changed for legal reasons. Home Health-care is a non-for-profit organization that focuses on family members in need of assistance with health-care, education awareness and daycare assistance. The services are provided through two of their subsidiaries, Mom‟s Daycare and Healthy For You. Home Health-care who owns and operates both organization functions as a corporate office. Home Health-care has identified a need for both its subsidiaries, Mom‟s Daycare and Healthy for You to consolidate their operations and mission. The goal is to release Home Health-care of total financial obligation in the existing structure of these two affiliates; while fostering the affiliates into an organization that may thrive. Both subsidiaries were in the decline stage of their business. Due to the change of the economy and society, patient flow and customers were declining resulting in a loss of revenue. Because of the decline, Home Health-care has been obligated to cover lost earnings and payroll. The goal is to enhance the existing two affiliate‟s structure into an organization that will achieve both vision and mission, enhance productivity efficiency, and becoming fiscally responsible. The Administrative and Resource Development Consolidation will consist of the reorganization of the board of directors, management and administrative offices both entities, starting with an interim organization. Mom‟s Daycare and Healthy for You board members were asked to vote on, and pass...
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...Managing change in Organization: There are 7 steps that’s successfully leads to the change process. Those are: 1. Recognition of the need for change 2. Establishment of goals for the change 3. Diagnosis of relevant variables 4. Selection of appropriate change technique 5. Planning for implementation of the change 6. Actual implementation 7. Evaluation and follow up These steps can be described by applying an example. That is here by: Lary Page & Sergey Brin, the co-founders of google, agreed to make a slight change in the marketing strategy to keep their position on top in the market among the competitors. They decided to keep their share at least 80% through android applications than other companies like, microsoft, apple, yahoo etc. in the market. And they also decided to make easy process while using google adsence, the money exchange system of google. To ensure these changes, management has to follow the 7 steps change process. 1. Recognition of the Need for Change: The authorities of google, have met with their managers about their new decisions. They have to recognize these decisions through their employees because reactive change might be triggered by employee complaints, turnover, declines in productivity etc. By recognizing the changes through employees, changes may be effective in the near future. 2. Establishment of goals for the change: To make change in the management process, specific goals have to be established. What...
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... Planned Change 1A. Lewin’s Planned Change Model Explain how Lewin’s Planned Changed Model can be applied to this case. Lewin’s change management model is like change a piece of ice. First you must melt the ice to make it to change (unfreeze). Then you must mold the iced water into the form you want. Finally, you must solidify the new form (refreeze). TOYOTA is a good example. Judged by the innovations in its products, notwithstanding the Prius, we can know that an innovation product needs a new product line. Production, service, marketing, and other business processes all have change. Although the pace of innovation is very slow, but the entire organization has changed. 1B. Action Research Model Explain how the first three steps of the Action Research Model have already been implemented in this case. Note that step two—consultation with behavioral science expert—equates to the “Entering and Contracting” process associated with an organizational change/OD consultant described in your readings. The Lewin’s change management model’s first three is unfreezing, changing and refreeze. First, change the leadership team, is no longer a family business. Having a better management team and a leader is the first step to success. Change the production line of the product and the product is the fundamental of a manufacturer. Changed the after-sales service and production technology is also a great change step. 2. Collecting Data This is Organizational change. And use by...
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