...Law, Ethics, and Corporate Governance – LEG 500 | 201003 | Prerequisite: None | Quarter | Winter 2010 | Meeting Days/Time | Online course | Instructor | Dr. C. Phil Campos, MBA, JD | Instructor Phone | 214-202-8044 | Instructor E-mail | canuto.campos@strayer.edu | Instructor Office Hours/Location | 6pm – 7pm EST | Academic Office Phone NumberStrayer Online Technical SupportEcollege HelpDesk | 1-877-540-1733“As a student, you should choose 1 then 3 for academic issues from the automated menu.”1-877-642-2999“Used for problems entering the class”1-866-448-6703 or 1-303-873-0005“Used for problems once in the class” | INSTRUCTIONAL MATERIAL | Kubasek, N. K., Brennan, B. A., & Browne, N. (2009). The legal environment of business: A critical thinking approach (5th ed.). Upper Saddle River, NJ: Pearson-Prentice Hall.Ferrell, O. C., Fraedrich, J., & Ferrell, L. (2010). Business ethics: Ethical decision making and cases (7th ed.). Boston: Houghton Mifflin Company/South-Western/Cengage Learning.PLEASE READ SYLLABUS PART II in the Course Home tab, it contains important University policies.GETTING TECHNICAL HELPTechnical questions regarding eCollege or classroom issues should be referred to helpdesk@strayeronline.net. Or you may phone the helpdesk at 1(866)448-6703.If the question regards a Strayer system, technical support can be reached at 1(877) 642-2999. Any technical inquiries sent to the instructor will, as a matter of course, be forwarded to the Helpdesk...
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...Organizational Ethics Issue Resolution Paper Imagine your 12-year-old daughter awakening in the middle of the night complaining of having a stuffy nose, a sore throat and a cough that just will not go away. You search through the family medicine cabinet to find a recently purchased bottle of Extra Strength Tylenol to relieve her symptoms so that she can rest. After putting her to bed and falling back to sleep yourself, you awake the next morning to find her lying on the bathroom floor barely alive. Not only do you panic but you rush her to the nearest Emergency Room for treatment and the hospital staff pronounces her dead in a matter of hours. This is what happened to the parents of little Mary Kellerman of Illinois just a few days before similar cases began to spread over neighboring cities. Mary’s parents soon learned what happened to their little girl, after two off-duty firefighters alerted health officials of the connection of the sudden deaths and Tylenol (Weiss, 2006). In this paper, the author will discuss the affect “The Tylenol Crisis had on Johnson & Johnson and the company’s stakeholders using the six-step ethics issue resolution process. Defining the Issue In the fall of 1982, McNeil Consumer Products, a subsidiary of Johnson & Johnson, faced a crisis that claimed the lives of seven individuals in Chicago, Illinois. After two local firefighters who were home listening to his or her police radio, discovered that the information retrieved from each incident...
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...ANALYSIS PAPER DRAFT 1 Annotated Outline Part 1 – Analysis of Work Environment A. Identify a potential or current work environment My professional role is the director of a faith base substance abuse residential recovery organization in Kansas City, Missouri for homeless women, committed to overcoming their addiction and becoming responsible, productive drug and alcohol free members of the community. Author’s Tsai, Rosenheck, Kasprow & Mcquire (2012) study differentiated between programs that were once religious but are now secular from programs that have always been secular and programs that currently have a religious orientation. As a director for a non-profit organization and private business owner, this organization is to be considered a “service provider” facility, working directly to house, heal, feed, clothe, and educate females experiencing homelessness. Supervise a staff of 10, including an assistant director. B. Describe the population The organization would provide services to 30 single females in a Bible-based residential recovery program. Funded by Federal, State, City and private funders. The funding will be used for staff salary, food, utilities, up keep of the building, etc. Females would range from 25-45 years of age. C. Identify the appropriate code of professional ethics Ethical Standards of Human Service Professionals (2015), Retrieved from http://www.nationalhumanservices.org/ethical-standards-for-hs-professionals ...
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...Course Schedule Course Schedule of Assignments Overview Session | Topic | Assignments | 1 | The Manager as a Systems Thinker | Discussion Activity 1 | 2 | The Manager as a Critical Thinker | Individual Paper 1 | 3 | Legal and Ethical Environment of Business: The Manager as an Ethical Decision Maker | Discussion Activity 2 | 3 | Team Work Plan | Team assignment | 4 | Organization Theory and Design | Discussion Activity 3 | 5 | Organization Theory and Design in the Global Environment | Team Project 1Individual Matching Exercise | 6 | Legal Environment: Courts, Alternative Dispute Resolution, and Agency | Discussion Activity 4 | 7 | Critical Thinking in the Legal Environment: Torts and Products Liability | Individual Paper 2 Discussion Activity 5 | 8 | Legal Environment: Contracts and Forms of Business Organizations | Discussion Activity 6 | 9 | Knowledge Integration | Take-home Final | 10 | Corporate Social Responsibility in a Global and Technological Environment | Team Project 2 | Assignment Details Session | Module/Topics Readings/Assignments | 1 | The Manager as a Systems ThinkerObjective 1: Apply models of critical thinking and systems thinking to address complex organizational issues.Objective 2: Reflect on seminar assignments and relate the skills and knowledge gained to personal and professional goalsCompetency : Systems Thinking | Read the following articles which you can find and download from the UMUC library...
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... |HCS/325 Version 1 | | |Health Care Management | | |April 10, 2012 – May 14, 2012 | Copyright © 2010 by University of Phoenix. All rights reserved. Course Description The course explores fundamental concepts of management theory as applied to health care. Students will examine the organizational structure of the health care delivery system and administrative processes such as planning, problem solving, decision making, and quality productivity improvement. Emphasis will also be placed on the major issues and problem areas confronting health service administrators. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read...
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...Individual Reflection Paper on Your 5020 Group Experience Introduction This reflection paper is a compilation of what Group or Team C, experience during the execution of the Group Project Paper on Goal Setting in Organizations within Burger King Corporation. The paper covers important topics such as how the group was formed, leadership, the evolution of the group/team over the term, group/team dynamics, group structure, team communication and Intergroup/intra-group conflict. This paper connects the individual experiences within group dynamics concepts presented in the course to illustrate their relevance, as well as some comparison and contrast of the team’s intra-group conflict experience with techniques presented throughout the course. The paper also, provides a vast content on theory for each of the covered topics, to enhance the subjects learned during the path of Organizational Management. As you read throughout the paper you will learn how Team C, successfully developed greater knowledge of relevant material and develop the necessary group skills, while always bringing into consideration solutions to get the job done the right way and on time. Leadership The reliable source of leadership theory and research, the Stogdill’s Handbook of Leadership, describes leadership as “an interaction between members of a group. Leaders are agents of change; persons whose acts affect other people more than other people’s acts affect them. Leadership occurs when one...
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...4) EXPLAIN THE NEED FOR ETHICAL PUBLIC RELATIONS IN RELATION TO THE CONSCIENCE OF AN ORGANIZATION. The importance of ethics is not only visible in public relations alone; on the contrary it encompasses each and every aspect of our daily life. The public relations of organisations that lack ethical principles are bound to fail sooner or later. The field of ethics, also called moral philosophy, involves systematizing, defending and recommending concepts of right and wrong behavior. It is defined by Parsons (2008:28) as the application of knowledge, understanding and reasoning to questions of right or wrong behavior. With this definition one can say that ethics are personal values system that each person uses to judge the right or wrong behaviour in others. In public relations discipline, ethics includes values such as honesty openness, loyalty, respect, integrity and forthright communication. Careful and consistent ethical analyses facilitate trust, which enhances the building and maintenance of relationships- after all, that is the ultimate purpose of the public relations function, (Bowen, 2008). Thus this essay will explain the need for ethical public relations in relation to the conscience of an organisation. Organisations accomplish more of their long term goals when they integrate some of what publics want, meaning that the management engages in an ongoing relationship of give and take with the publics. Scholars (Goodpaster & Matthews, 1982; J. E. Grunig & L. A. Grunig...
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...Strategies for Conflict Management in Nursing Carmen Buzea Lewis University Almost J, Doran D, Hall L, Laschinger H. Antecedents and consequences of intra-group conflict among nurses J. Almost et al. Antecedents and consequences of intra-group conflict. Journal of Nursing Management [serial online]. November 2010; 18(8):981-992. Available from: CINAHL Complete, Ipswich, MA. Accessed October 3, 2013. A research made at Ryerson University, in Toronto by Almost J. PhD, RN, Doran D, M, PhD, RN, FCAHS, MC Gillis Hall L, PhD, RN, FAAN, and Spence Laschinger H,K, PhD, RN, FAAN, FCAHS, test a hypothetical model between nurses and also conflict management style that result in job stress and job satisfaction. One of the main reason that contribute to nurse shortage derived from conflict among nurses that have also a negative impact on the retaining of competent staff and patient care. The outcome of conflict can be both functional and dysfunctional, but the workplace relationship consist more of dysfunctional conflict rather than functional conflict where in conjunction with a better collaboration and support can result in less job dissatisfaction that is the cause for nursing shortage. Studies are made and conflicts between doctors and nurses are reported but the most stressful type of conflict that result in job stress remain among nurses. Four studies were analyzed and provide provision for the previous circumstances of conflict in nursing work place. Core self- evaluation...
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...disciplinary actions are taken upon those who are involved in misconduct within the organization. Every employee enjoys a working environment where he or she is treated with fairness, dignity and respect. Through the provision of a favorable working environment, employees become motivated, and the result will be improved productivity and customer service. Therefore, a healthy working environment should be free from inequalities of any kind in the organization. The management of any organization has a huge role to play to ensure fair practices and conditions at work. This paper is going to outline the measures that can be taken by the management to ensure a working environment free of inequalities. The first thing the management of any organization can do to realize the fairness in the organization is to conduct equality trainings to all employees (Castaldo et al. 2009). All employees should be made aware of the justice issues related to resource allocation, performance appraisal, recruitment process and the process of promotion. On the other hand, training should be done to the employees to equip them with the knowledge of the equality policy of the organization and the meaning of the policy to them as employees (Castaldo et al. 2009). This is a move to make the employees aware of what is expected of them to help the organization achieve equality. For example, each new employee to...
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...Causes of Organizational Conflict by George N. Root III, Demand Media Managerial Expectations It is the job of an employee to meet the expectations of his manager, but if those expectations are misunderstood, conflict can arise. Managers need to spend time clearly communicating their goals to employees and then confirming those goals in writing. A manager should also encourage her employees to ask questions about their goals, and hold regular meetings to discuss the goals and how best to reach them. Breakdown in Communication If a department requires information from another department in order to do its job, and the second department does not respond to the request for information, a conflict can arise. Some interdepartmental disagreements might trigger a nonresponsive attitude that can quickly become an internal conflict. Another way of creating this sort of conflict is by giving a circular response such as an issue being perpetually "under review." When people or departments are late in responding to information requests, or they are withholding information on purpose, it is best to address the situation immediately with a personal meeting with both sides to resolve the situation. Related Reading: Organizational Structure & Conflict of Interest Misunderstanding the Information According to mediation expert Robert D. Benjamin, writing on Mediate.com, internal conflict can sometimes arise as the result of a simple misunderstanding. One person may misunderstand information...
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...Evaluation of a Business Code of Ethics Wal-Mart has been one of the trademark successes of a retail business. We have seen Wal-Mart in any growing community in the United States (U.S.) as well as globally. This paper will discuss the business ethics of Wal-Mart that will cover evaluation and analysis of the problem-solving process used by Wal-Mart together with their decision making–processes. Wal-Mart was founded by Sam Walton on 1962 with the first discount store in Arkansas. Sam Walton saw the potential of retail store and eventually continued the empire of building different stores in the United Sates. Ethics plays a big role in the way Wal-Mart conducts their business. Wal-Mart, as one of the biggest business company in the world today, always believe in the three basic principles - respect for the individual, service to the customers, and strive for excellence. Wal-Mart actively follows the mission and ethical program designed by Sam Walton, the founder of Wal-Mart, values of saving customer’s money so they can live better. The foundation of Wal-Mart lies on every customer, associate, director and supplier. The organization’s focus is to build relationships and to emphasize the value of respect within the company as well as the community and suppliers. Code of ethics is a set guidelines used by any organization to establish an acceptable behavior for the members of the organization to follow. As in the case of Wal-Mart, the mission and basic beliefs of the organization...
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...Term Paper: Project Managers and Ethics, Leadership, and Technology Jessica Tyra Dr. Russ White CIS517 May 17, 2015 The Different Organizational Structures There are three different organizational structures in regards to project management, and each has their specific pros and cons associated with their method. A functional organizational structure is one that is best when the focus is a single product. Functional structures aren’t designed to change quickly, and they are the most common type of design. These contain various specialized units that then report to top management, or the top tier of the structure. The grouping is based on similarities. It’s the top tier’s job to make sure that each individual tier below them is able to communicate and coordinate their efforts as one unit. Clustering the individuals with similar knowledge allows specialists to grow within their fields. (Griffin, 2015, p. 1) The main goal of functional structure is to place the human and informational resources in one place to maximize performance. A great example is the structure associated with a University. They have various faculty members who only teach a specific specialty or subject. These individuals are only supposed to teach their specific subject. (Schwalbe, 2013, p. 49) There are some disadvantages to functional organizational structures, with the biggest issue having to do with communication. Communication can be difficult in the decision-making...
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...Organizational Behavior & Communication Paper Jessica Ginger COM/530 January 30, 2012 Aileen Aspect The research in this paper focuses on the relationship between organizational communication and organizational culture. Many things can effect communication and culture to including determining if an organization is living up to the standard set forth in their core values and resolving conflict through these values as well. Organizational Behavior & Communication Paper Starbucks has created one of the most exceptional models of organizational culture and communication in American business history. Starbuck’s culture is built on the platform of creating the ultimate coffeehouse experience for the consumer. It accomplishes this through offering the highest quality of coffee, hiring a diverse and passionate workforce, and sustaining the environment in which it operates. Starbucks commitment to social awareness has created a strong healthy organizational culture thus aligning their espoused values and enacted values. For example in the coffee bean farming industry, Starbucks became a leading supporter and purchaser of Fair Trade Certified coffee. Through their commitment to the Global Exchange and Fair Trade they are the only company licensed to sell the coffee in 23 countries. This action supported a core value by allowing Starbucks to still purchase their high quality coffee while supporting human rights issues. Another example would be their...
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...Organizational Behavior and Communication Laura Strickland ACC/530 October 24, 2014 Bryon K. Johnson Organizational Behavior and Communication Starbucks, a place to receive the best coffee at a convenient location, while experiencing a unique interaction with individuals trained to provide the best customer service possible. This was the desire of three friends when Starbucks was established 43 years ago. The research in this paper will briefly describe Starbucks culture, and how the espouse values align with their enact values and the extent of their communication; the role communication plays in perception and culture when misalignment divides espouse value and enact value; and how conflict improves communication within the company. Culture of Starbucks Starbucks culture focuses on the environment and presenting the best quality product to their customers. Starbucks culture foundation was designed by creating the ultimate coffeehouse experience, and hiring a diverse and passionate workforce. Starbucks’ mission statement is as follows: “to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time” (Starbucks, 2014). Starbucks was in Fortune Magazine for being one of the best companies to work for. This company is famously known for providing a work environment that shows respect and dignity to all. Every organization is defined by how their people act and communicate. Starbucks commitment to social awareness has created a strong healthy...
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...quite unavoidable in organizations as well as institutions such as schools. There are different types of conflict that may be witnessed in the society. An individual may be in conflict with another man, with the society, or with other aspects of nature. One can also have inner conflicts; this occurs when the individual has divided thoughts and is not able to make a decision on a given issue. In an organizational setup, conflicts may arise due to many reasons including, but not limited to, irreconcilable objectives and goals, mismatched personalities and scarcity of shared resources (Jung, 2003, p. 3). Similarly, an individual may be in conflict with the values, beliefs or practices imposed by the society on its people. There are mixed consequences of such conflicts. Organizational conflicts can be both beneficial and harmful to the successful operations and ultimate productivity of the organization. While conflicts may impede the production pace of an organization, they may also lead to the development of strong organizational cultures to promote future organizational management. Conflict resolution refers to all the activities that are applied to trim down the degree of violence in conflict and develop some level of agreement and common understanding among the conflicting parties (Department of Labor, 2008). Different approaches can be applied in the management of conflicts,...
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