Premium Essay

Organizational Evaluation

In:

Submitted By vosty1234
Words 351
Pages 2
Organizational Assessment Evaluation

Name:
Instructor:
Course Code:
Institution:
Date:

Organizations have different cultures. Cultures in organizations can be classified under constructive or defensive cultures. The Organizational Culture Inventory (OCI) is a standard for measuring the culture of an organization. It was developed by Robert A. Cooke, PhD and Clayton J. Lafferty, PhD (http://www.humansyn.co.uk, 2007). This inventory provides an organization’s culture in behavioral terms that members believe are required or expected. It helps to determine how effectively an organization can solve problems, perform effectively, and adapt to change. The inventory is well organized, and provides an opportunity for members to provide brief explanations to the choices they make. Completing the inventory takes about 20 minutes. Taking this assessment was an interesting experience. I was able to think critically about my individual roles and expectations in the organization. Additionally, I was able to discover the organizational expectations and my attachment to the operations of the organization. Most questions were tailored towards my feelings and thoughts about certain aspects in the organization such as reputation of my organization and expectations of the organization. Taking this assessment meant a reflection on the organization to me; I critically thought of whether or not I expected to be in the same organization two years on, and whether I was comfortable working in my capacity at the organization. The OCI is an effective tool in providing the organizational culture. It is applicable in any organization. Multinational companies such as Coca Cola have utilized this tool. Businesses in over fifty countries use this tool to determine their organizational culture (http://www.humansyn.co.uk, 2007). This tool can be applied to both small and medium

Similar Documents

Premium Essay

Case Study 4 – the Politics of Performance Appraisal

...Bus5450 - Spring 2014 – Organizational Behavior Dean Cantave 2/6/2014 Case Study 4 – The Politics of Performance Appraisal This case study discusses the opinions and views of four managers at an arc-welding manufacturer in Minneapolis, MN. Max Steadman, Jim Coburn, Lynne Sims, and Tom Hamilton are managers at Eckel Industries and they all have differing opinions when it comes to performance evaluations and appraisals. They work in the manufacturing division each supervising a different department within the division. Every Friday the managers meet after work for drinks to relax, gossip, and give and receive advice about problems on the job. On this particular week they discuss performance appraisals, which they recently conducted for all of their direct reports. Each of the managers completed evaluation forms using graphic rating scales on each employee then discussed the appraisal with that employee. Throughout the discussion they give their opinions on how performance appraisals should be conducted and the flaws that exist within the current ranking system. Tom talks about how emotions play into the process and create biases when conducting evaluations, however, he believes that providing true and accurate feedback is a top priority to ensuring that the evaluations are an accurate reflection of an employee’s performance. Jim believes what he learned from a professor in college that when you sit down to evaluate an employee’s performance from a previous 12 month...

Words: 1312 - Pages: 6

Premium Essay

Employees Evaluation in the Organization

...what the evaluation and validation process entails. Further I am proud to let you know and understand the model of evaluation and the four levels in evaluation of programs. Evaluation simply means assessing the worth or the value of the program. It is an appraisal to determine whether the activity to be evaluated is worth. According to Sinclair, (2002) it is an attempt to assess the training with an objective of improving it. Validation is a concept which is used to describe the program and the outcome. The activity deals with testing and assessing whether the program has an internal validation. It also involves assessing whether the objectives are based on accurate determination of training needs. There are two forms of evaluating a training program. They include formative and summative evaluations are forms of evaluation in a training program. Summative evaluation is conducted in the early stages of the evaluation process primarily deals with the planning and implementation process. On the other hand, summative evaluation aims at assessing the outcome of the program and focus on determining the relationship that exist between various factors in the outcome Kirkpatrick, (2007). Donald K developed a model used in evaluation of training. The model of evaluation has been in use for many decades by the training community. The model places premium in measuring the kind of outcomes that surfaces after completion of a rigorous training. The four kind of evaluation includes...

Words: 773 - Pages: 4

Free Essay

Training Needs

...employees are not performing up to a certain standard or at an expected level of performance. The difference between actual the actual level of job performance and the expected level of job performance indicates a need for training. A training analysis is conducted ultimately to identify what areas of knowledge or behaviors that training needs to accomplish with learners. The analysis considers what results the organization needs from the learner, what knowledge and skills the learner presently has and usually concludes with identifying what knowledge and skills the learner must gain. Usually this phase also includes identifying when training should occur and who should attend as learners. Ideally, criteria are established for the final evaluation of training to conclude if training goals were met or not. Depending on the resources and needs of the organization, a training analysis can range from a very detailed inventory of skills to a general review of performance results. The more complete the training analysis, the more likely that the employee's training will ultimately contribute results to the organization. This report is a Project Report prepared as a requirement for the conclusion of the MBA Program. As per requirement of MBA program of Metropolitan University, after completion of 62 credits a student has to complete a project program. The primary goal of project is to provide an on the job exposure to the students and an opportunity for translation of theoretical conceptions...

Words: 7934 - Pages: 32

Free Essay

Bank Communications Plan

...Objective The target audience of this communication plan is bank employees and customers. This includes employees ranking from highest level of management down to the low ranked employees These “low ranked “ employees are very important because they are often the first contact that customers have with the bank. Good communications among all stakeholders is key for the success of a project. It’s important to ensure your project team develops a communication plan so that lack of communication does not derail your goals. Use this project communications planning template to identify the stakeholders and audience you need to communicate with, the method of the communication, the frequency and the individuals responsible for executing the plan Duration 1st Quarter: Starts at beginning of the fiscal year begin conducting surveys to assess current conditions and opinions of the customer. Begin training employees on communication plan. 2nd Quarter: continued training and begin monitoring and evaluating employess for effectiveness of changes and new procedures 3rd Quarter: Reassess 4th Quarter: Re interview customers and compare findings from previous year. Provide a formal report to employees for them to review growth Contents Employees * Conduct a research –communication audit. Evaluate current communications * Find out what every staff person is doing in the way of communication, what each communication activity is designed to achieve * Analyze what is currently...

Words: 970 - Pages: 4

Premium Essay

Performance Mangement

...Performance Management October 6, 2014 Performance management systems are an evaluation, appraisal, feedback, or measurement tool utilized within an organization to assess employee and company performance (Mello, 2015, p. 438). It is also the most efficient method utilized by an organization to get employees involved in improving organizational efficiency in the accomplishment of the goals set by the company. This process includes planning, monitoring, developing, rating, and rewarding employees for achievement of set goals. With that in mind, Oberoi, and Rajgarhia (2013), states “an effective performance management system starts with a thorough goal-setting process, followed by regular feedback and reviews or appraisals” (para. 1). Performance management systems are currently utilized as a technique to help employees identify individual developmental wants and needs; it also promotes teamwork and collaboration to improve communication among coworkers. So do performance management systems measure the right things; research shows that many performance management systems fail to achieve what they are set up to do because of complexity in the organization or with the amount of information or details. Performance management systems will only work if management and executives are onboard and committed to providing employee feedback (Cokins, 2009). I believe that performance management systems evaluate the right things; their overall goal is to help employees understand...

Words: 467 - Pages: 2

Premium Essay

Pillfallsofjob Evaluation Methods

...Pitfalls of Job Evaluation Methods Felisha Norman February 8, 2015 BUS4043 COMPENSATION & BENEFITS MGMT Nicole Runyon The point method is an extension of the factor comparisons method. Each factor is then divided into levels or degrees which are then assigned points. Each job is rated using the job evaluating instrument. The points for each factor are summed to form a total point score for the job. Jobs are then grouped by total point scored and assigned to wage/salary grades so that similarly rated jobs would be placed in the same wage/salary grade. Some major decisions in job evaluation are to be sure to establish purpose of evaluation, decide whether to use single or multiple plans, choose among alternative approaches, obtain involvement of relevant stakeholders and to be sure to evaluate plan’s usefulness. The advantage of the job factor point methods are the value of the job is expressed in monetary terms and can be applied to a wide range of jobs. The pay of each factor is based on judgments that are subjective. The standard used for determining the pay for each factor may have built in biases that would affect certain groups of employees (females or minorities). The process of systematically determining the relative worth of jobs to create a job structure for the organization; the evaluation is based on a combination of job content, skills required value organization, organizational culture and external market. | | REFERENCES The Advantages of...

Words: 268 - Pages: 2

Premium Essay

The Effects of Frontliners Service Orientation Behaviours of the Department of Trade and Industry Cavite on Customers’ Service Evaluation: an Assessment

...THE EFFECTS OF FRONTLINERS SERVICE ORIENTATION BEHAVIOURS OF THE DEPARTMENT OF TRADE AND INDUSTRY CAVITE ON CUSTOMERS’ SERVICE EVALUATION: AN ASSESSMENT A Thesis Proposal Presented to the Faculty of the Graduate School Philippine Christian University Dasmariñas, Cavite In Partial Fulfillment Of the Requirements for the Degree in Masters In Business Administration MOJICA, KRISHA MAY S. March 2015 APPROVAL SHEET The thesis entitled “THE EFFECTS OF FRONTLINERS SERVICE ORIENTATION BEHAVIOURS OF THE DEPARTMENT OF TRADE AND INDUSTRY CAVITE ON CUSTOMERS’ SERVICE EVALUATION: AN ASSESSMENT” is prepared and submitted by Mojica, Krisha May S. in partial fulfillment of the requirements for the degree of Master of Business Administration who has been examines and recommended for Oral examination. ___________________ ___________________ Date O’Land C. Nwoke Adviser PANEL OF EXAMINERS Approved by the Committee on Oral Examination with a grade of _________________. ___________________ Chairman ___________________ _________________ Member Member Comprehensive Examination Grade __________ Date Taken _____________ Accepted and approved as partial fulfillment of the requirements for the degree in Master in Business Administration (MBA). __________________ _________________________ Date Dr. Teresita C. Arnaldo Dean, Graduate School ...

Words: 5291 - Pages: 22

Premium Essay

The Projet Cycle

...The Project Cycle The project cycle has six stages, each stage links with the preceding one and leads forward to the next one. PCM integrates the stages of the cycle so that issues are examined systematically. This system makes the project concept and context in which it operates clear and visible and therefore enables better monitoring and evaluation. The stages of the project cycle provide a structure that ensures that: • problem analysis is thorough • stakeholders are clearly identified and monitored • quality assurance is built in • objectives are relevant to problems and clearly stated • outputs and objectives are logical and measurable • beneficiaries' strengths and weaknesses have been identified • assumptions are taken into account • monitoring concentrates on verifiable targets and outputs • evaluations identify 'lessons learnt' and integrates them into the cycle for similar succeeding projects • sustainability is defined, not essentially by 'organizational continuity', but primarily by the continuous 'flow of benefits' Project Cycle Management Stages 1. Programme: • review of local social and economic conditions • review of relevant local and central government policies and initiatives • community strategy undertaken and project criteria developed 2. Identification: • definition of a project problem • stakeholder analysis • problem and objective assessment • strategy options explored and decided • quality assurance...

Words: 282 - Pages: 2

Premium Essay

Evaluation of Organization

...HRD 313: Program and Organizational Evaluation Program Evaluation Plan Paper RTF Employee Morale March 8, 2011 Written By: Michelle Mogg Esther Kim Biyu Zhu Mohammed Benjebreen Ariel Van Der Bogart II. Design and Sampling We will be using the responsive evaluation model as this approach hones in on the stakeholders’ key reactions and responses to the program that is being evaluated. A responsive evaluation is ideal for this evaluation because since it allows us to utilize both quantitative and qualitative collection methods. Through this evaluation method, we can take into consideration the stakeholders’ suggestions and determine if there are any changes that can, should and will be implemented. In conducting a responsive evaluation, the evaluator must talk with the participants involved, identify the program’s issues, and then collect the data while conceptualizing the participants concerns. The main question we should ask when using this approach is, “What does the program look like to different people?” The answers we will receive will vary, but this is expected because it will give sufficient feedback when evaluating the data. This approach fits well with our design because we are asking the employees to provide us with their issues and concerns as to why they lack morale and job satisfaction. Their feedback can then help us determine if there are any common correlations and themes. In addition, asking employees to provide their insights and letting them...

Words: 659 - Pages: 3

Premium Essay

Cloud

...PERFORMANCE MANAGEMENT SYSTEM Objective:  To identify and measure performance variation across selected indicators, link performance with rewards to boost motivation and bring the key performance indicators under a continuous monitoring & control system for boosting organizational effectiveness in the key deliverables to its stakeholders. Structure of the PMS The PMS shall be introduced in two stages; In the introductory stage, only academic performance indicators shall be monitored; From the start of next year, a comprehensive system shall be introduced covering all key indicators for the deliverables. However should all agree, a comprehensive system can be introduced at the start of next semester. The PI’s identified are: a.       Teaching: To carry a weightage of 30% and comprise of completion of syllabus, no of tests/assessments, remedial classes, students feedback and diversity in teaching pedagogy b.      Results: To carry a weightage of 30% and measured through university results, average marks factored for subject difficulty index and correlation with university pattern and the performance of the branch as a whole. c.       Activities related to student deliverables: Weightage20%: comprising of industry visits, industry projects, guest lectures, workshops, social projects, maintenance projects, research projects with students. d.       Activities related to organization’s development: Weightage 10%; comprising of admission process, seminars, research grants, tsep...

Words: 2498 - Pages: 10

Premium Essay

Human Resourse

...think they are right. It’s really bad in the teamwork. Second, I am interested in customized employment packages. Everyone concerns different things. Some people concern about current salary while some people worry about retirement. So why should every staff need to receive the same package? If employees receive the same package, it will not be able to stimulate them to work hard. Must let employees happy, let them know the company really care them, and they will be kind and work hard when they service for their customers. Third one is the new bonus sharing system, which new idea comes from Eva in the case of Organizational transformation in a Taiwanese company. The new bonus sharing system makes everybody know why they can have the bonus and make bonus information transparency. Under the new system, how much bonus you receive will be tied to their performance evaluation ratings. A clear and transparency bonus sharing system will stimulate the staffs to work hard, increase loyalty and make more profit for the company. After I took this class, I realize that human resource management is really important for running a company. And I will use the strategy I learned from class if I will...

Words: 458 - Pages: 2

Free Essay

Recreuit Select and Induct

...qwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwer...

Words: 1206 - Pages: 5

Premium Essay

Program Planning and Evaluation

...Program Planning and Evaluation Paper Axia College Program Planning and Evaluation Paper The Santa Rosa Philharmonic Youth Symphony (SRPYS) is an organization which supports young people who love music, encourages quality musicianship, and advanced leadership skills through their program. Local elementary and middle schools have had to cut the music programs from their curriculum; parents, students, and community members are concerned that this lack of support from the education community will discourage talented individuals. SRPYS is an organization which has developed plans to educate and advance the skills of young musicians. Their program planning and evaluation techniques are established, but always open to change as the students and musical tastes vary from year to year. Program planning and evaluation are two different processes in any human services agency, but are related to each other in many ways. Program planning is a process through activities or interventions which address and facilitate changes in a specific problem or problems. (Terao & Yuen, 2003) Through this planning, new programs can be implemented which can more appropriately address the problem or add new aspects to an existing program. Program evaluation provides information about how well a program is meeting the needs of its clientele, staff, the community, and its mission. Ongoing assessments allow for changes which need to be made as participants change, needs change, or there are better ways...

Words: 986 - Pages: 4

Premium Essay

Seminar in Program Development

...Seminar in Program Development & Evaluation Steps of Planning Model for Program Development: 1. mission statement – general idea or main purpose of program 2. assessment & evaluation – inventory of internal assessment, resources and review of policy & regulations 3. needs assessment – involves both perceived & real needs 4. determine & set priorities 5. writing goals & objectives – objectives involve: a. who? b. to what extent? c. under what conditions? d. by what standards? e. within what time period? 6. step-by-step activities & procedures – pilot projects & consideration of other internal & external threats 7. develop timeline chart 8. implementation of the project 9. evaluation & feedback 1. Mission Statement – a statement by an organization that contains detailed info. about the overall direction & purpose of the organization a. usually based on a general observation, an obvious need, seen need or interest, or need assessment result b. it’s an administrative statement that guides planning & decision-making c. not restricted by time elements d. philosophy of an organization e. identification of the self-concept of the organizational program f. identification of general service catchment areas & target populations and markets to be served g. define terms & shared definition of problem of target population 2. Assessment & Evaluation – an inventory of resources and review of policy...

Words: 2150 - Pages: 9

Premium Essay

Training and Assessments

...development and conduct of training and evaluations (Gómez, Balkin, & Cardy, 2012, p. 278). Training and assessment in the health care industry involves skills training, peer training, customer service training, creative training, crisis training and literacy training (Gómez, Balkin, & Cardy, 2012, p. 269). Employees in the health care industry require training and assessments on a daily basis to ensure they are properly functioning in a position. Training in the health care industry is essential for patients to receive excellent health care services and for the organization to be successful. Training helps staff members to provide a variety of care throughout different types of health care organizations, such as urgent care centers and neighborhood medical clinics (Mayhew, 2014). The overall process of training in the health care industry is to provide employees with specific skills needed to perform effectively in a position (Gómez, Balkin, & Cardy, 2012, p. 258). Importance of Training and Education in a Health Care Setting Training and education is important in a health care setting because it helps health care providers to protect and provide patients with proper health care services, which helps staff members to avoid making medical mistakes and helps the organization avoid any legal issues. Training also helps with proper diagnoses and treatment plans for patients, as well as insurance payments and other organizational costs. Training and education helps...

Words: 2226 - Pages: 9