There are many ways to make communication and interpersonal interactions effective within the health and social care settings. Effective communication is a conversation in which everyone understands what's being said and no one gets confused. It can depend on the context (e.g. one-to-one or groups), the forms (like; oral, written or computerised) and the types of interpersonal interactions (e.g. speech and non-verbal). Communication can help to build relationships with the patients, which means they will trust you know what is best for them and that you'll give the best quality care possible. Interpersonal interaction is how someone interacts with someone else and the way you speak to a client, e.g. tone of voice and body language. The way you interacted or speak to someone can make them form an opinion of you so you have to make sure that you speak to the clients and colleagues appropriately and professionally.

The context of communication can change its effectiveness and the client’s opinions of you examples of contexts are; formal and informal, one-to-one, between colleagues and between practitioners and service users. Formal communication is conducted in an official and professional way. It typically occurs with individuals who have not met each other before or when communicating with people in professional settings e.g. going to the GP. This is because the individual wants to give a good first impression and they want to come across official and professional. The practitioners also have to be formal as they have to earn the clients trust as they have to explain important and personal things. The communication can sometimes become informal such as, in a care home. If a worker has known a client for a long time and the patient is comfortable with communicating informally then they may talk to one another like they are friends e.g. calling each other love or