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P2 Marketing Limitations

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Marketing Limitations

Explain how the following aspects affect organisations

Limitations Describe how this affects businesses marketing activities
Sale of Goods Act
Under this they must be described as of satisfactory, quality and fit for purpose. This means that it is fit for everyday purpose and the purpose that it was sold for e.g. if you asked for a printer that was compatible with your computer.
The product should also be sold as it is advertised.
The right to have faulty good replaced or repaired. This affects Topshop marketing activities as it ensures that they only sell products that they advertise. The products they are selling should also fit the purpose that they are selling it for e.g. a pair of shoes that are wearable in rain/ snow, will not get ruined and then if this does not fit the purpose the customer can have the right to return the product. Low quality products- a lot of returns so they would want a clear returns policy that will stop confusion.

Consumer Protection Unfair Trading 2008
The Regulations introduce a general duty not to trade unfairly and seek to ensure that traders act honestly and fairly towards their customers. They apply primarily to business to consumer practices (but elements of business to business practices are also covered where they affect, or are likely to affect, consumers).- http://www.oft.gov.uk/business-advice/treating-customers-fairly/protection#.UnpXwqGnwdU This stops Topshop when marketing from unfair trading when selling to customers. The act stops companies from using unfair trading practices such as competitions that are not true and pestering consumers. It makes sure that in advertisements and the product itself is not misleading, it ensures that the product sold is of good quality and terms and conditions must be set out clearly in advertisements and when selling the product in

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