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Pacific Brand - Performance

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Submitted By Clair
Words 945
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How Pacifi Brands has performed to date?

The Balanced scorecard is a systematic means of linking the strategy of the business to specific objectives and performance measures in four key areas. It provides managers with feedback on a "balanced' view of performance. The four key areas are linked and casual. The perspective of the scorecard means many objectives and measures of performance are non-financial.

Performance rating (+tive, tive, neutral) Performance rating = Low, with low ,medium or High Medium, Strong impact

Performance measures

Financial Perspective: Increase in cashflow %

Details

(1) Avoided/stopped company from going into liquidation by Cost-cutting, (2) reorganising capital management and (3) debt refinancing and debt reduction using divestment funds to reduce debt (4) reduced subsidised manufacturing (1) Dividend payment to investors in 2010 after several years of losses (2) Strong and Improved margins

Increase in share price

Increase in sales revenue from new Though it is an indicator of the organisations ability to generate revenue from new product development, overall reduction in sales 3 products within the industry and market in general due to GFC. Return on Investments 4 Return on Sales 5 Earnings before Income Tax (EBIT) Increase cost of labour and freight in offshoring services in China, and increase in cost of cotton, has an impact on flattening the EBIT and Net profit before Tax and NPBT. 7 Market share Efficiency Reduction in Brands and lables has helped. 8 (1) Boosted local design abilities, (2) expanded by forward integration (retail strategy for Sheridan) Overall Performance : 6 Customer Perspective: Customer complaints Ability to meet consumer needs 1 Customer segment profitability 2 3 4 5 6 Customer order process time Customer retention index% no of new customers Customer service & satisfaction index

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