...Performance and Career Management Plan Human Capital Management HRM/531 May 17, 2010 The merger between InterClean and EnviroTech has placed the organization in a position for increased growth and development in offering the industry full-service solutions and inclusive services to the health care industry. Since the merger, InterClean has addressed management’s behavior impacting organizational productivity, performed job analysis to identify duties and requirements for specific jobs, selected new team members, and developed training, and mentoring program. InterClean is ready for the next phase in developing a performance appraisal form with focus on career management. Areas for additional requirements will include how feedback is received by employees, opportunities for employees after feedback is received, how to help employees reach higher level of performance, opportunities for advancement, flexible schedules for dual- career couples, and justification of why this will work with a zero budget. Performance Appraisal The purpose of the performance appraisal is to ensure the highest quality of service delivered to customers in the industry. InterClean is committed to providing outstanding customer service and exceeding customer expectations. The performance appraisal will help employees identify potential problems, help him or her to create contingency plans and goals to deal with tribulations, foster trust and credibility with customers, follow through on commitments...
Words: 1215 - Pages: 5
...HRM-531 Human Capital Management Performance and Career Management The following will develop a performance and career management programs for the employees that I have selected for my team. I will plan work and set expectations, monitor the performance of my team, reward good performance, and rate the performance of my team in a systematic way. (www.opm.gov) I also feel it is important for my team to individually take ownership of their own career paths with direction and guidance from the company as to what is expected of them. I feel that performance management should be a continual, throughout the year process, not something that is touched on in a once a year meeting with the employee. That way, the company, the team, and the individual know where they stand, what needs to be improved, and what they are excelling at periodic intervals. Feedback will be given to the employee in the form of a narrative essay on a quarterly basis. A narrative essay is defined as, “…in writing, the rater describes an employee’s strengths, weaknesses, and potential.” (Cascio, Chapter 9) I feel that the narrative essay is the simplest, most effective way to deliver feedback. I will also be utilizing the behavioral checklist. I will make a list for all employees so that it is uniform and either I or another manager will easily be able to rate a declarative statement. This will be given to the employee at their individual quarterly meeting. To improve employee performance, we will set mutual...
Words: 783 - Pages: 4
...Performance and Career Management Plan Travis Steiner University of Phoenix Human Capital Management HRM/531 Jim Foote May 01, 2011 Performance and Career Management Plan Having a career management plan is exactly like having a map; you want to know where you are, where you are headed, and where your destination is. Your career management plan should also take into account your career interests and needs along with your knowledge, skills, and how to balance your work (Purdue.edu, n.d, p. 2). As CEO of InterClean I would like to develop a career management plan and guide the employees in a positive direction. Feedback and Opportunities It is crucial to give honest and timely feedback while trying to develop relationships. Developing a healthy relationship is very important and sometimes honest feedback can be hurtful and it needs to be done in a professional and compassionate manner. This will ensure the employee that you are not trying to tear anybody down but rather working with the employee to build a successful organization. Each employee has a different personality and based upon this you may need to be more sensitive when evaluating the employee. An evaluation should be performed four times for new employees and twice for the other employees. For a new employee there is an evaluation after the initial training is finished, there is a 90 day evaluation, a 6 month evaluation and a 1 year evaluation. For other employees the two evaluations are done at...
Words: 745 - Pages: 3
...Running Head: PERFORMANCE, CAREER MANAGEMENT AND DEVELOPMENT Performance, Career Management and Development at Kudler Fine Foods Introduction Kudler Fine Foods is a food store situated in the San Diego metropolitan area. Its stores are located at different locations of California. The main focus of the store is to have profit maximization by providing quality products at appropriate prices in comparison of the competitors. The company also wants to provide maximum satisfaction to its customers. Through this objective, the store wants to have major growth. The company currently wishes to enlarge its services by attaining perfection in the efficiency of its operations and due to this company’s management wants me to restructure my team by adopting and developing different measures and plans. Here, I will develop a proposal for the company that will entail recommendations and justifications to upper management in concern to the job descriptions and qualifications for five new positions, a training program to introduce and enhance the skills and qualifications of new and current employees, methods for evaluating employee and team performance, including a progressive discipline process, challenges of the team performance evaluation, incentives and benefits packages, strategies for managing employees’ career development, like promotions, educational opportunities, accommodations for diversity and so on and a fair and appropriate compensation plan. Job Descriptions...
Words: 1998 - Pages: 8
...Career Development Plan Part III – Performance and Career Management Damesha N. Horace HRM/531 Human Capital Management June 21, 2010 Career Development Plan Part III- Performance and Career Management A training and mentoring program was implemented for the new InterClean sales force. Our next step is to develop a performance and career management program that continues to work in alignment with the company’s new strategic direction. Performance management includes activities to ensure that goals are consistently being met in an effective and efficient manner. Performance management reminds us that training, strong commitment, and hard work alone is not enough to achieve desired results. InterCleans major contribution of performance management is its focus on achieving results – the sales team will be trained to engage directly with facilities managers, health care professionals, and operational executives in their customers' organizations (University of Phoenix, n.d). In addition to performance management, career management is a critical tool that will be applied to provide employees with a life long, self-monitored process of career planning that involves setting personal goals and formulating strategies for achieving them. The development of a performance and career management program will explain the employee feedback process, manager’s assistance with helping employee’s reach a higher level of performance, opportunities for advancement...
Words: 992 - Pages: 4
...Career Development Plan Part III— Performance and Career Management HRM/531 Human Capital Management December 13, 2010 University of Phoenix Career Development Plan Part III— Performance and Career Management InterClean's five member sales team successfully completed the four week training and mentoring program. The next phase in their career development plan is performance and career management. Through this phase, each team member receives an individual career map that provides career guidance and goals to the employee. Casico defines performance management as “a kind of compass; one that indicates a person's actual direction as well as a person's desired direction” (2005, Ch. 9). This format provides a snapshot of where the employee currently is within their career and clearly states what options the employee has in addition to opportunities for career advancement. While it is essential to provide employees with solid goal-setting tools, additional motivators, such as feedback, advancement, flexible work-scheduling, and team diversity help to stimulate enthusiasm. Finally, program costs and benefits are essential relating to ensuring each member receives the necessary support to provide a positive return in InterClean. Employee Performance Appraisal System (with feedback) Systematic evaluation of an employees progress during a specific period of time provides the opportunity to review where the employee began and measure his or her achievements and establish...
Words: 919 - Pages: 4
...TABLE OF CONTENTS Section Title of section Page QUESTION ONE 1.1 Introduction 3 1.2 Strategic Human Resource Management 3 1.3 Human Resource Practices 4 1.4 Career Development 6 1.4.1 Training 6 1.4.2 Performance Appraisal 6 1.4.3 Mentoring 7 1.5 Organizational Culture 7 1.6 Knowledge as a mediator 8 1.7 Conclusion 9 QUESTION TWO 2.1 Introduction 10 2.2 Training Development Cycle 10 2.3 Types of Training Strategies 11 2.3.1 Job Rotation as a Training Technique 13 2.4 Importance of Training 13 2.5 Conclusion 14 QUESTION THREE 3.1.1 Introduction 15 3.1.2 Career path 15 3.1.3 Career management 17 3.1.4 Benefits of career development 18 3.1.5 Conclusion 19 3.2.1 Introduction 20 3.2.2 Career Planning Activities 20 3.2.3 Career Strategies 21 3.2.4 Career Stages 21 3.3 Conclusion 22 QUESTION FOUR 4.1 Introduction 23 4.2 Performance Management Cycle 24 4.3 360 Degree Feedback 24 4.3.1 The Balance Scorecard 25 4.3.2 The Talent Management Process 26 4.4 Rewards 26 4.5 Importance of Performance Management System at Basil Read 27 4.5.1 Performance Management System at Price Water House Coopers 28 4.6 Conclusion 30 Bibliography 31 Question 1 “Innovation forms the very core of the Basil Read offering.” Discuss how the HR practices at Basil...
Words: 8157 - Pages: 33
...ASSIGNMENT 1: HUMAN RESOURCE MANAGEMENT Contents Question 1: 1 Question 2 4 Question 2.1 4 Question 2.2 8 Question 3 12 Question 3.1 12 Question 3.2 15 Bibliography 21 List of Figures Figure 1: Model of effective Performance Management Process 5 Figure 2: Steps and Responsibilities in the Career Management Process 9 Figure 3: Strategy - decisions about competition 15 List of Tables Table 1: HR Practices utilized by Marks & Spencer to address strategic needs 17 Question 1: In an industry where competition is intense, developing staff has probably never been so important. By training and developing its staff, discuss how Marks & Spencer is in a position to develop a competitive advantage over its competitors. Introduction A competitive advantage is a superiority that an organization can gain over its competitors by providing the same value at lower prices or charging higher prices for providing greater value through differentiation, Business Dictionary (2015). Grobler et al (2011:9) noted that in the past the focus of Human Resources (HR) was an administrative one (traditional HR) with focus on personnel issues, more recently HR has been recognized as being contributory to the organization’s overall strategy. HR is therefore an integral part of achieving competitive advantage. One such HR practice that enables competitive advantage is in training and development of its staff. Noe et al (2012:98) noted that in the knowledge...
Words: 5098 - Pages: 21
...Career Development Plan Part Iii-Performance And Career Management Career Development Plan Part III – Performance and Career Management Damesha N. Horace HRM/531 Human Capital Management June 21, 2010 Career Development Plan Part III- Performance and Career Management A training and mentoring program was implemented for the new InterClean sales force. Our next step is to develop a performance and career management program that continues to work in alignment with the company’s new strategic direction. Performance management includes activities to ensure that goals are consistently being met in an effective and efficient manner. Performance management reminds us that training, strong commitment, and hard work alone is not enough to achieve desired results. InterCleans major contribution of performance management is its focus on achieving results – the sales team will be trained to engage directly with facilities managers, health care professionals, and operational executives in their customers' organizations (University of Phoenix, n.d). In addition to performance management, career management is a critical tool that will be applied to provide employees with a life long, self-monitored process of career planning that involves setting personal goals and formulating strategies for achieving them. The development of a performance and career management program will explain the employee feedback process, manager’s assistance with helping employee’s reach a higher level...
Words: 300 - Pages: 2
...Career Development Plan Part III – Performance and Career Management Sherry Martin HRM/531 Career Development Plan Part III- Performance and Career Management A training and mentoring program was implemented for the new InterClean sales force. Our next step is to develop a performance and career management program that continues to work in alignment with the company’s new strategic direction. Performance management includes activities to ensure that goals are consistently being met in an effective and efficient manner. Performance management reminds us that training, strong commitment, and hard work alone is not enough to achieve desired results. InterCleans major contribution of performance management is its focus on achieving results – the sales team will be trained to engage directly with facilities managers, health care professionals, and operational executives in their customers' organizations (University of Phoenix, n.d). In addition to performance management, career management is a critical tool that will be applied to provide employees with a life long, self-monitored process of career planning that involves setting personal goals and formulating strategies for achieving them. The development of a performance and career management program will explain the employee feedback process, manager’s assistance with helping employee’s reach a higher level of performance, opportunities for advancement, flexible schedules, adaptation to team diversity, and program costs...
Words: 985 - Pages: 4
...Sprint Performance Management System Douglas Tennyson Excelsior College Abstract Every company needs to have a performance management system in place to build employees into what the company desires from them, to help them retain the best employees and to assist with active communication. Sprint seems to have a performance management system today that is much better than it was previously and this paper will explore the current performance management system and compare it to the old one and also make recommendations as to what Sprint can do to improve their current system. Sprint is a telecommunications company that specializes in mobile devices and mobile service. They currently hold fourth place in the mobile provider market being overtaken by T-mobile in 2015 according to a report on RCwireless.com with Verizon and AT&T maintaining a firm grip at the top of the market share. "The report found that "no major shifts in market share among the major four carriers" between now and 2020" (Kinney, S. (2015). One of Sprint's bigger problems was their employee turnover rate; they were losing employees faster than they were getting new ones. This would be a problem for any company, but especially for a company that is in the cutthroat business of cell phones and service. Trying to grow and take more of the market when you can't keep the trained employees created a problem for Sprint and they knew they needed to address this. "In July 2002, Towers Perrin released a...
Words: 2513 - Pages: 11
...Reasons For Appraisal The main objective of an appraisal system is improving the performance of the employee and thus improving organizational performance - an well designed system can help in achieving both. Actually, information gathered through the performance appraisal exercise are potentially valuable for practically all human resource functional areas; therefore, performance appraisal can be used for Human Resource Planning, Recruitment and Selection, Training and Development, Career Planning and Development, Internal Employee Relations, and Assessment of Employee Potential. Human Resource Planning Human Resource planning is a process where human resource requirements are systematically reviewed to make sure that the number of employees who possess the required skills for the smooth functioning of the organization are available. It includes conduction skills inventories, developing succession plans and acquiring information for further personnel needs. Managers and supervisors decide the employees who are to be promoted, demoted, transferred, laid-off and who would need training. They also assist individuals with career planning and ascertain whether the skills needed in the organization are lacking (www.opm.gov). An appraisal system that is properly constructed profiles the organization’s human resource strengths and weaknesses to support these efforts - data collected over a number of appraisal periods could be used in evaluating if the overall workforce quality...
Words: 1604 - Pages: 7
...I No. 1 Dec. 2004 Human Resource Management: Career Development Dhruba Kumar Budhathoki* ABSTRACT This paper mainly emphasizes on career development which is gaining much importance in recent times in order to retain skilled, competent and result oriented people in the organization. This paper invites special attention in this area of organizations. PEOPLE ARE THE SOURCES of all productive effort in organizations. Organizational effectiveness depends on the performance of people working in organizations. Better people achieve better results. As a part of human resource management, every organization should acquire and retain skilled, competent, and motivated employees, because the full potential of human resources needs to be achieved for the growth of the organization. For the purpose of retaining skilled employees, management should assist individuals to plan their careers with realistic information about career opportunities that exist within a particular organization. Career planning is a recently developed phenomenon and organizations are nowadays looking HRD in this new angle. The tremendous growth of organizations in recent times due to technological improvements and tough competition in global market necessitates the organizations not only to select the right type of staffs, but also to retain them in the organizations. The dynamic and growth oriented employees should be allowed to grow through career development programs because the high turnover...
Words: 1053 - Pages: 5
...Performance management includes activities to ensure that goals are consistently being met in an effective and efficient manner. Performance management can focus on the performance of an organization, a department, employee, or even the processes to build a product or service, as well as many other areas. Performance Management as referenced on this page is a broad term. See Aubrey Daniels for a detailed explanation of the origin of the term Performance Management (PM) which was coined by Dr. Aubrey C. Daniels in the late 1970s to describe a technology (i.e., science imbedded in applications methods) for managing both behavior and results, the two critical elements of what is known as performance. |Contents | |[hide] | |1 Where PM is applied | |2 Benefits | |3 Organizational Development Definitions | |4 See also | |5 References | |6 Further readings | |7 External links | [pic][edit] Where PM is applied The PM approach is...
Words: 817 - Pages: 4
...BAM 411 Human Resource Management Unit 3 Examination Follow Below Link to Download Tutorial https://homeworklance.com/downloads/bam-411-human-resource-management-unit-3-examination/ For More Information Visit Our Website ( https://homeworklance.com/ ) Email us At: Support@homeworklance.com or lancehomework@gmail.com 1. The process of evaluating an employee’s current and/or past performance relative to his or her performance standards is called ________. • employee selection • recruitment • performance appraisal • organizational development 2. The “S” in the acronym for SMART goals stands for ________. • straightforward • specific • strategic • support 3. Who is the primary person responsible for doing the actual appraising of an employee’sperformance? • the EEO contact person • the company appraiser • the employee’s direct supervisor • None of the above. 4. Because in most organizations there is a hierarchy of goals, employee performance standardsshould ________. • make sense in terms of the broader organizational goals • be standard • be decided by the top executive • All of the above. 5. Besides the supervisor, which of the following is available to managers as an alternative sourceof performance appraisal information? • the employee • rating committees • peers • All of the above. 6. Suppose you have five employees to rate. You make a chart of all possible pairs of employees for each trait being evaluate Then, you indicate...
Words: 4185 - Pages: 17
