...determines what is right or wrong Originator of a thought or emotion who puts it into a code that can be understood by a receiver Person who decodes a message and attempts to make sense out of what the source has encoded A process of translating ideas, feelings, and thoughts into a code A process of interpreting ideas, feelings, and thoughts that have been translated into a code Written, spoken, and unspoken elements of communication to which people assign meaning Pathway through which messages are sent Interference—literal, situational, or psychological—that hinders the accurate encoding or decoding of a message Response to a message Physical, historical, and psychological communication environment Example A conversation with your significant other Ethics: “Do unto others as you would have others do unto you.” Someone who speaks to you Source: Receiver: Someone you’re speaking to Encoding: You consciously decide what you’re going to say You are trying to understand what someone else is saying Decoding: Message: Something you try to say to someone else Channel: Noise: Speech You’re trying to talk to someone who is listening to her iPod You speak; someone answers The “field of meaning” Feedback: Context: Interpersonal communication: Impersonal communication: Intrapersonal communication: Small group communication: Dyad: Mediated communication: Mass communication: Self: Self-concept: Communication that occurs simultaneously...
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...Chapter #4 Skill Application Activities 2. Teach someone you know the concepts of supportive communication and supportive listening. Provide your own explanations and illustrations so the person understands what you are talking about. Describe your experience in your journal. There are eight attributes of supportive communication. * Congruent is matching of verbal communication to what someone is thinking and feeling. For example, my manger got upset with me when I was doing homework on my shift. He told me that this was not the right behavior for work. * Descriptive communication is describing a situation, describing a reaction to the situation, and suggesting an alternative. For example, my sales manager asked me to take a car to a dealership and I said, “no." I should have said I will do it once I complete the task I was working on. * Problem-oriented focuses on issues that can be altered instead of focusing on individuals and their characteristics. For example, my mother does not come see me a lot so when I communicate with her on the phone, I ask her, “What can I do to motivate you to come see me more often?” * Validating is communicating with respect, areas of agreement, and collaboration. For example, in our group meeting for MGMT 389, I had some ideas for the group project but I also asked the others if there are any ideas that they would want to contribute. * Specific communication focuses on specific behaviors or situations instead...
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...VIEWING BEHAVIOR DURING AN L2 VIDEO LISTENING TEST Paginated PDF Version Elvis Wagner Teachers College, Columbia University ABSTRACT The accessibility of video technology has made it possible to utilize both the auditory and visual channels to present listening texts in the second language (L2) classroom and on L2 listening tests. However, there has been little research investigating the extent to which L2 listeners actually watch the video monitor when presented with a listening video text. The current study investigated test-taker behavior on an L2 video listening test. Thirty-six test-takers were videotaped while taking a listening test composed of six separate video texts, and the amount of time test-takers made eye contact with the video monitor was computed. An analysis of the data indicated that the group of participants oriented to the video monitor 69% of the time while the video text was played. In addition, the study yielded valuable information concerning the consistency of the test-takers’ viewing behavior. INTRODUCTION Traditionally, the aural input for second language (L2) listening tasks has been delivered by a teacher reading aloud a text for the students. Later, as audio technology developed, a text was recorded on audiotape and played for students. However, with the advent and dissemination in the 1980s of inexpensive, reliable, and high-quality video recording equipment, it became practical to deliver listening texts using video texts, which...
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...charter the author of this paper will consider individual personalities, listening skills, and trust levels, of each of its group members. After consideration of the individual differences as well as the members’ strengths and weaknesses, it will show how the uniqueness of each individual is used in a positive and meaningful way. The first analysis begins with Michael Duensing. According to the Jungian 16-type personality assessment, Michael has the characteristics and traits of an independent, determined, and critical thinker. Michael shows through his excellent written communication abilities, organizational skills and his ability to think outside the box; that he will be an effective leader for this team. He is known as trustworthy and listens to others well. Michael is understanding of other people’s needs, and is receptive to new ideas given. Michael’s characteristics are indicative of a project leader; his position as the leader of the learning team will serve the group well. Through this team charter Michael developed specific guidelines and defined expectations, for each member of the team. He is determined, dedicated, and devoted to the success of everyone involved (University of Phoenix, 2011). The second analysis in this paper begins with Lisa Watley. According to the personality assessment Lisa is a highly optimistic, people-oriented, and creative person. Lisa’s contribution to the team charter is very helpful and her input...
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...T.E. Which is beneficial to teams Synergy T.E. which is a benefit of unit /team cohesion Increases group productivity T.E. which factors help promote a good physical environment? Personal space L.i.O. what leaders can do to improve team performance Articulate an appealing vision T.E. individual commitment to a team Can’t be forced T.E. teams must first accomplish Set goals and supporting people / The first step to becoming a successful team is to have a clear understanding of the team’s goals and mission L.T.S. Team leader quality most desirable Honesty L.i.O. Facilitates Self-managed team to perform more effectively Smaller teams and defined objectives Cog Ladder: “polite stage” group approval strong-group identity _______ Low Cogs ladder: transition from 3 stage to 4 stage Attitude change L.T.L.G.B.t.S. sorted out in early stages of team development Membership, purpose, and leadership L.T.L.G.B.t.S. difficult to respond to radical change Reforming L.T.L.G.B.t.S. monitors interpersonal dynamics is process________ Process facilitator W.t.O.i.a.G behaviors helps positive working relationships Gate keeping L.T.S. advantage of working in a team Extends available expertise I.U.C Which is beneficial to teams? Synergy I.U.C unit cohesion is direct result of goals T.D.M.a.C.M group dysfunctional point leading to premature consensus groupthink T.D.M.a.C.M 2 types of conflict: Cognitive and __________ mixed motive L.T.S Disruptive to a...
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...INSTRUCTION IN ENGLISH (SYLLABUS) This three-unit course in Remedial Instruction in English deals with the strategies and methods of contemporary English language teaching. This is geared for English language learners who are faced with difficulty in communicative competence in one or more domains. It also attempts to provide actual remediation through hands-on practice and various situational case studies. I. Orientation to Functional Grammar a) Parts of speech b) Verbs & Tenses c) Sentences Structures Suggested Reading/ Resources Materials Theory and Problems of ENGLISH GRAMMAR Third Edition by Eugene Ehrlich II. How to teach English 1. Vocabulary a) Compound words b) Conversions c) Word-attack skills 2. Listening and Comprehension: a) Grasping the gist b) Identifying the specific & extracting relevant information c) Following Stress/Volume/Tone/Pace of speaker d) Correcting the pronunciation e) Understanding instructions f) Answering oral questions g) Note- making skill / Dictation h) Reproducing / transforming short aural and oral texts i) Comprehending interviews / Report / Articles j) Reading Handout / Describing Pictures 3. Speaking and oral interaction Different language functions in Daily life situation: a. to give personal details: name, age, qualification, address etc. b. to make requests/offers/Proposal/statements c. to give instruction/to ask & answer questions d. to agree/to disagree/ to argue e. to...
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...------------------------------------------------- ------------------------------------------------- Task 2: Self-Assessment of Leadership Practices Assessment Code: C001 Student Name: XXXXXXXXX Student ID: XXXXXX Date: XXXXXXX Student Mentor Name: XXXXXXXXX Self-Assessment of Leadership Practices After having gone through and learned how to assess an organization for Beaumont Health Systems (BHS) and that of the BHS departing CEO’s, Jane Doe from Task 1, it is time to assess my own style of leadership. I was previously employed at BHS as a Senior Application Coordinator and has implemented 34 sites, with the new Electronic Health Record (EHR) system for more than 2 years spanning from November of 2012 to April of this year, 2015. The contents of this paper is my personal assessment, along with the results and recommendations of the TTI Success Insight Assessment (below) which was a reflections of myself, and on how I was perceived during my interaction as a team member at BHS. Also included at the end of this write-up were three (3) smart goals that I plan to achieve and implement, now that I am employed as a Senior Application Specialists at SHC, classified as the one of the biggest national health system based in California. A Talent Insight Assessment by TTI (2013) Success Insight (The Success Insight Wheel), was initiated and completed at HFHS and examined my team’s behavior (including that of my own) which I brought along in my previous job. The assessment measured...
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... 280, Nonverbal Assessment. Do not save your papers with file names such as: “paper” “first paper” “MGMT 280” “nonverbal paper” “280 paper” 4. All email messages must have an email signature. Tuesday, January 15, 13 5 A Review of the Basics Library Review Tuesday, January 15, 13 6 Focusing on Interpersonal and Group Communication And Nonverbal Communication Tuesday, January 15, 13 7 Today: Class 3 • Read Chapter One in the textbook. Be prepared to talk about the...
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...Introduction This assignment is based on the strategic management and leadership and it is discussed about the McDonalds. There are different types of skills such as personal skills and professional skills and as a manager it is required to have both types of skills to achieve personal goals and professional goals. From this assignment it is identifying the company strategic goals and the required personal and professional skills to achieve those strategic goals. Same time it is mentions the learning styles of those skills and evaluates the skills. It is mentioned personal development plan including budget reports, resources and time framework. It is important to evaluate the developments and the progress of the skills and it is able to use several methods to evaluate. There are several impacts from the self learning and it is affected for the strategic goals achieving. Therefore it is discussing all these areas based on the McDonalds case study and it is significant to get a clear idea about the skills of the individuals. Task 2 2.1. Personal skills audit evaluating strategic skills needed to meet current and future leadership requirements According to Boselie et al. (2005:4) there are different types of skills which should have with an individual and it is supports to perform in the business. Therefore it is required to have personal skills as well as professional skills to perform in the job. As a manager it is significant to have leadership skills with him and it supports...
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...Interpersonal & Group Communication: Teamwork interactions among employees represent one of the essential elements of inter-personal communication. A team is a unit of two or more people who share the responsibility for working towards common goals. Problem-solving teams and task forces, which are often cross functional, are set up to resolve specific issues. Committees are mostly formal teams which deal with regularly recurring tasks. Team members have a shared mission and are often at the core of ‘participative management’. Since team members are collectively responsible for their work, effective communication is essential on every aspect of team performance. Successful teams, forming into groups, provide some advantages, like: * Increased information and knowledge * Increased diversity of views * Increased acceptance of a solution * Higher performance levels There could be some disadvantages as well, such as: * Groupthink * Hidden Agenda * Free riders * Costs Effective teams have a sense of purpose, open and honest communication, consensus-based decision making, creativity and effective conflict resolution. When teams collaborate on reports, documents, presentations and other communications, the collective energy and expertise of the various members in a team or a group will lead to results which would be better than what most individuals could bring. We would gain much better results if we follow some guidelines...
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...imExplain how the portant role of interpersonal foundational element communication in the workof intrapersonal place. Because the majority of communication is the message in many interperan understanding of sonal communication situations ourselves. is communicated via nonverbal signals, it is also important to develop an awareness of our nonverbal communication behaviors and align them with our verbal message to reduce confusion. Finally, effective listening practices also affect our ability to communicate interpersonally and are another important area of skill development. Remember, you will spend most of your time in the workplace listening to others. 1 objectives Foundations the foundational 1 Explain howintrapersonal element of communication is an understanding of ourselves. erent 2 Describe the diffstyles. communication ne the 3 Defiuence indifferent types of infl interpersonal communication. role of nonverbal 4 Describe thecommunication. messages in 5 Identify aspects of effective listening. Communication and the Self Because of the increased interdependency of people around the world and the diversity in the workplace, successful communication requires recognition of the contested nature of reality and our interpretation of it. It thus requires openness to others’ views and opinions if we are to...
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...Communicative Language Teaching The aim of this unit • To make you think about communicative approach to teaching languages • To analyse the concept of communicative competence • To reflect upon the communicative teaching techniques What do you have to do in this unit? • Warming up discussions • Input reading • Self-assessment questions (SAQS) • Exploratory tasks • Integrated task Warming up discussion 0 Warm up the concept of a “communicative situation” (situation, in which it is necessary to communicate orally and/or through writing in order to achieve a certain goal). Produce a “mind map” of the concept listing most typical communicative situations in your own real world Communicative situations Input reading 1 The way towards communicative teaching Warming-up discussion 1.1 Rate in order of importance the items that the students need in order to master the language communicatively (more than one item can get one rank) |Items |Rating | |Vocabulary | | |Grammar | | |Pronunciation | | |Knowledge...
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...of listening match. Differences in ethnic background coupled with those of communication style probably increase chances that implicit unverbalized matters will be overlooked or misinterpreted. To be able to understand deeper and more sophisticated effects of style differences can take years. In exploring such differences of “the other”, one cannot help but come to understand the cultural factors that have shaped one’s own style. In the communication between Japanese and Non-Japanese there are intercultural communication blocks that have to be considered, which are, problems on direct and indirectness, individuality and groups view, decision making, and discussion. Components of Communication Style According to some experts there are various things included in the components of communication style, such as: topics of discussions, favorite interaction forms -ritual, repartee, argument, and self disclosure- and involvement depth, as well as the channel people rely upon (Dean Barlund) ; behaviors –gesticulation, eye contact, speech and kinetic rhythm, and listening behavior- (Erickson) ; interruptions, pauses, laughter, inductive and deductive statements, and types of question ( E.S Johnson). However, in this discussion, there are three variables suggested as a core to explore communication style: (1) orientation to interaction, (2) code preference, and (3) interaction format. These are not to be understood as stereotype descriptions of all members of any cultural group...
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...organizational hierarchy. According to Yukl, (2010), “Most definitions of leadership reflect the assumption that it involves a process whereby intentional influence is exerted over other people to guide, structure, and facilitate activities and relationships in a group or organization” (p. 3). Leadership styles can vary based on the individual. Some people are task-oriented, which means one focuses more on getting the job done. Others are person-oriented, which means one focuses more on the emotional element of people than getting the task completed. The ideal person, especially in management and as a leader, is one who is both task and people-oriented; this person cares about how others emotions are as well as how the job is completed. In this paper, the strength and weaknesses of this author’s leadership style will be assessed as well as a brief comparison and contrasting of leadership style will be examined. The author’s personal leadership style will be looked at in an organizational setting and what position would be perfect for the author in an organizational setting will be discussed. Strengths and weaknesses of people-oriented leadership style The style the author was most aligned with was the people-oriented style of leadership, which means that more concern exists for the happiness of subordinates than for the success of the organization. According to Hillel, (2006), “People orientation, in contrast, relates to the leader’s...
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...3 - Listening Listening at Work 1. Dennis Hastert, former Speaker of the U.S. House of Representatives claimed, “They call me the Speaker, but they ought to call me the ___________.” A. Listener B. Moderator C. Facilitator D. Master of Ceremonies 2. Listening skill contributes to career success in all of the following aspects EXCEPT A. your effectiveness in an organization B. your upward mobility C. your productivity D. Effective listening skills contribute to all of these. 3. A survey of 1000 executives ranked _____________ at the top, as the ideal manager’s skill. A. listening B. conflict resolution C. writing D. public speaking Barriers to Effective Listening 4. Conversational partners are typically able to interpret _____ of each other’s remarks accurately. A. 25 to 50% B. 10 to 20% C. about 75% D. 50 to 70% 5. Forty-eight hours after listening to a 10-minute presentation, the typical listener can recall ______ of the information presented. A. 10% B. 25% C. 50% D. 75% 6. Rhonda received a voice message marked “urgent,” but due to the poor quality of her phones’ speakers, she was not able to understand the message. Which barrier to listening does this problem represent? A. communication channel barrier B. attitudinal barrier C. message overload D. preoccupation Listening Styles 7. Rodayne’s friends say he is an excellent communicator. His listening ability...
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