...KHALID ABDOOL 13005239 IIE BCOM 1 GROUP 3 06 OCTOBER 2014 MARKETING ASSIGNMENT Question | Page | 1 | 1 | 2.1 | 2 – 3 | 2.2 | 3 – 4 | 2.3 | 5 | 3.1 | 6 | 3.2 | 6 – 7 | BIBLIOGRAPHY | 8 | Question 1: Q1.1 Pick n Pay is a store with many outlets around the country. It’s a retail store, which is a family favourite due to their variety of goods for their consumer’s households. Their brand is very unique and easily identifiable by its blue and red logo. Its slogan is famous because it makes the consumers feel as if their retail business exists and runs due to their contributions for Pick N pay’s goods. Pick n Pay make their own brand by packaging their products in plastics that abbreviate Pick n Pay’s name as PnP. The new Pick n Pay logo brought about a new change with different features that attracts consumer’s eyes and brings them to the business to shop. We also know that Pick n Pay used a rebranding strategy, which brought a transformation of the whole business. Pick n Pay’s rebranding activity is the biggest undertaking in South Africa as it has proven to be very successful for the company. Pick n Pay works hand in hand with a local packaging company in order to package product with their brand name on it. The brand adds value to the organisation because consumers feel the retailers brand is of better quality and therefore this brand adds value to the organisation because it attracts consumers, brings in customers thus increasing in profits for the business...
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...2014 Divisional strategy analysis and evaluation report: Pick n Pay Stores Limited BCom Honours (Strategic Management) Strategic Management (STM8X09 Group Assiggnment Students (Authors): Name & Surname 1. Molefi Nyofane 2. Wayne Fisher 3. Wilson Nkunjana 4. Kamohelo Makhetha 5. Bulelani Mini Student numbers 200618193 201002263 201001767 201238497 201005015 About the report: This report analyses and evaluates the Pick n Pay (PnP) Stores Limited strategy with reference to the company’s division which covers Gauteng, Free State and Northern Cape Province retail stores. However, we used Gauteng stores for the analysis of PnP’s strategies. This report critically evaluates the PnP vision, mission and values within context of their internal and external environment. A proper strategy of a company should have achievable, realistic, and measurable strategic objectives. Therefore, PnP strategic objectives are analyzed based on these factors. The strategy sustainable growth with reference to the social, ethical and environmental duties that PnP should consider in their strategic formation will be also be evaluated. Lastly the report critically evaluates the implementation of the strategy of PnP Stores Limited with reference to the division mentioned The region contributes 60% percent of the company turnover and there are about 170 stores in total across these three provinces. 5/12/2014 Strategic Analysis Report Indemnity Declaration: We, The Strategic Management BCom...
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...development, IQ is already delivering improved performance corporate reporting.” Harold Dawson, IT Director Pick 'n Pay C U STO M E R S U CC E S S STO RY I N DUSTRY Retail Pick 'n Pay Pick 'n Pay, the largest supermarket chain in South Africa, needed to sharpen its business strategy to maintain its leadership position in the retail sector. They required a highly cost-effective, scalable reporting solution that could integrate data from many operational systems into a single source of management and decision support information. They chose Sybase IQ running on Linux as part of an ongoing business intelligence operation. CUSTOMER PROFI LE SYBASE TECH NOLOGY ■ Sybase IQ on Linux KEY BEN EFITS ■ With dynamic international growth, Pick 'n Pay is South Africa's leading grocery retailer - one of the largest and most consistently successful retailers of food, clothing, and general merchandise. Since 1967, Pick 'n Pay has been dedicated to superior customer service, convenience, shopping efficiency, breadth of inventory, and employee growth. BUSI N ESS CHALLENGE Significant growth in the number of new Pick 'n Pay stores over the past few years resulted in increased data volumes and increased concurrent user query and reporting demands. Pick 'n Pay's 32 processor T eradata warehouse was not able to provide acceptable performance at an acceptable cost. SOLUTION Pick 'n Pay selected a management information reporting system (MIS) based on Sybase IQ data warehousing architecture...
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...ASSIGMENT : MANAGEMENT ACCOUNTING 1. Financial statements are used to show the (financial) performance of the company and also used as proof of company performance when sourcing for finance from banks, sourcing for finance /funds from (potential) investors. The financial statements are also used for legal compliance dictated from Government financial regulations and standards particularly for Public Limited Companies. Internally within the company, financial statements can be used for control and tracking resources by senior management, shareholders etc. 2. When a company’s assets increases for one period to the next, the liabilities and equity will also increase by the same amount. Also total assets must equal total equity and liabilities because for a business to acquire assets, it must raise the funds from somewhere. As a result, changes that happen in the assets must be compensated elsewhere. 3. No. The capital base for the companies might be different. By just looking at the profits, it does not show how much the companies are financing themselves and also profits does not show the cash flows of the company, i.e. whether the company is really performing well. Also, profits does not show the asset structure and equity performance e.g. earnings per share, dividends per share etc which is also very crucial for investment or financial performance analysis. 4. Other ways of comparing company performance is by using financial ratios and by looking at...
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...Dolphins' first overall draft pick Jake Long stepped into the locker room just like everyone else. Like everyone else he laced up his pads, studied his playbook, and listened intently to his coaches’ instructions. He wore the same uniform as everyone else and had gone to college before joining the team… just like everyone else. However, there were two major differences between Jake Long and nearly everyone else on the Dolphins. Long had never played one snap in the NFL and yet had just signed a five year $57 million contract. That contract would pay him more than nearly every other member of the team, most of which had proven their worth at the professional level for years. Long is just one example of the scores of unproven rookies entering the NFL and signing huge contracts. The contracts often become an albatross around the neck of the team’s finances and negatively impact the morale of its veterans. The current system of rookie pay in the NFL has become unsustainable, and a fairer system must be put in place. College players enter the NFL through a draft. Each year every NFL team selects from the best college players in the country in reverse order of how the team finished. The worst team picks first and the best team picks last. The higher a team picks in the draft, the more money they are expected to pay the player they select. In the past decade, the salaries demanded by the top picks in the NFL draft have skyrocketed. If teams are unwilling to pay the higher salaries demanded...
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...the in a time slot that corresponds to the time the customer will be back to pick it up. Data Entry – This is when the tech will enter all required data about the customer and the prescription. Example: Customer info, Payment, insurance information etc. * Drug utilization review (DUR) – This station is to check to see if this drug is safe for the patient. It searches for all other drugs the customer may be taking and if they are ok to take together. It also will assess if this drug is ok to take based on the age, sex and other characteristics of the patient. * Insurance Check – After the DUR is complete and any hard stops were reviewed then the system performed an insurance check. Production - This is when the drugs are counted and verified by a certified tech. Quality Assurance – Everything is reviewed and approved by a Tech Pick up – The finished prescription was sealed in a bag waiting to be picked up The Problem – Customers are unhappy at the pick-up window when they cannot get their script filled do to a number of unresolved issues during the data entry stations. The Solution – It seems that there will always be issues in the process that will not be resolved before the customer comes back to pick up their script. Rather than having one line for pick up I would have two lines. One is for the customers that had no issues during the fulfillment and can just pay the co pay and leave. The Other line will be for people that need to go into further detail...
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...Pick-n-Pull Value Analysis ######### ############### Healthcare Financial Management ############## June 2013 Executive Summary This paper discusses the EVA analysis of Schnitzer Steel Industries and Pick-n-Pull Auto Dismantling Inc. as both a part of Schnitzer Steel Industries and as a stand alone company. Pick-n-Pull is better served as an individual company. As their own entity, Pick-n-Pull would be able to grow its number of locations, sell their scrap car bodies to the highest bidder and expand into additional markets without having to seek permission and wait for approval for funds from Schnitzer Steel. This paper shows the reasons that in my opinion Pick-n-Pull would be a much better investment as its own company without Schnitzer Steel’s ownership. Established in 1987, Pick-n-Pull Auto Dismanteling, Inc. (PNP) is a chain of self-service auto parts stores and is one of the largest recyclers of end-of-life vehicles in the industry. They have 61 locations currently in the United States and Canada and while many other companies are closing location, they are continuing to grow. The basis for the retail portion of their operation is simple customers pay their admission to the yard (admission prices vary by yard location), bring their tools and remove the parts that they need for their cars, vans and trucks foreign and domestic at a fraction of the price they would pay a dealership or even an automotive repair business. Pick-n-Pull keeps an online inventory...
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...dinner8.go to sleep | 1. Wake up and pick up my grandson up to baby sit2.come back home and cook breakfastInf 1 begins3.take my grandson to the park.5.Eat Dinner6.Go to bed | 1. Wake up cook breakfast2. Go on a morning walk3. go to morning church4. Go to the store 6.eat dinner7.go to bed | 1. Wake up cook breakfast2. Watch my grandson3.go to the park4. wash clothes5. pay bills6.Course Check list due7. Cook dinner8.Go to bed | 1. Wake up cook2. Watch my grandson3. Go to the park4.Go to the store5. Go to church6.DB thread due7.eat dinner8.go to bed | 1.Wake up and cook breakfast2.Go to the park3.Go to the store4.Go to church 6.Go to bed | 1.Wake up2.Go to the park3.Watch movies4.cook dinner5.go to bed | Module/Week 2 | 1.Cook breakfast for my family2.Go to church3.Go eat after church 4. Come home and clean my home.6. work out7.eat dinner8.go to sleep9.Read ch 3-4 | 1. Wake up cook breakfast2. Go on a morning walk3. go to morning church4. Go to the store 6.eat dinner7.go to bed 8.Time mng reflection/week 2 quiz | 1. Wake up and pick up my grandson up to baby sit2.come back home and cook breakfast3.take my grandson to the park.5.Eat Dinner6.Go to bed | 1. Wake up cook2. Watch my grandson3. Go to the park4.Go to the store5. Go to church6Study7.eat dinner8.go to bed | 1.Wake up2.Go to the park3.Watch movies4.cook dinner5.go to bed | 1.Wake up and cook breakfast2.Go to the park3.Go to the store4.Go to church 6.Go to bed | 1. Wake up and pick up my grandson up to baby sit2.come back...
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...TABLE OF CONTENTS INTRODUCTION ASSUMPTIONS ANALYSIS OF FINANCIAL STATEMENTS PROFITABILITY Pick n Pay Stores Limited Profitability Woolworths Holdings Limited Profitability Profitability Summary SEGMENTAL ANALYSIS ON PROFITABILITY Pick n Pay Stores Limited Segment Profitability Woolworths Holdings Limited Segment Profitability LIQUIDITY Pick n Pay Stores Limited Liquidity Woolworths Holdings Limited Liquidity Liquidity Summary EFFICIENCY Pick n Pay Stores Limited Efficiency Woolworths Holdings Limited Efficiency Efficiency Summary GEARING Pick n Pay Stores Limited Gearing Woolworths Holdings Limited Gearing Gearing Summary CASH FLOW ANALYSIS Pick n Pay Stores Limited Cash Flows Woolworths Holdings Limited Cash Flows WOOLWORTHS HOLDINGS LIMITED VS PICK N PAY STORES LIMITED: AN INVESTOR’S POINT OF VIEW CONCLUSION BIBLOGRAPHY AND REFERENCES INTRODUCTION After all transactions have been recorded in the financial system, a final trial balance is prepared at the end of the financial year that results in the preparation of the annual financial statements to indicate to all interested parties the financial results of the years activities and the financial position of the entity at the year-end date. Financial statements are used by the company to measure the effectiveness of the objectives set for the year against actual outputs. A number of methods exist to measure financial position, financial performance...
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...Auto Repair Shop Michael’s Auto Repair Shop was the largest chain of auto repair shops in the county with 12% market share, 500 garages, and 3000 employees (including 1000 mechanics). Last year, Michael’s decided to launch a Mobile Mechanic Service (MMS) which enabled the customer to call for a mechanic at the site of the breakdown. The service operated from a Central Control Room (CCR), a call center which received customers’ request and handed them over to various Regional Warehouse Units (RWUs) which housed the mechanics with their pick-up trucks. The mechanics from the RWU received the customer’s request along with the directions of the site of the breakdown and would drive down to the site in their pick up trucks. The instructions to the mechanics were to complete the job on site if it could be completed within 45 minutes with the spares available, or else to tow the car back to the RWU. The RWU also had a support staff that ensured that the pick-up trucks were well stocked with spares and ready for the next service visit. Low productivity Since the business started 10 years ago, the top management of Michael’s was concerned about the productivity of their mechanics, but with the launch of the MMS, this issue became more visible. An analysis of the data showed that on an average, the mechanics were servicing 2.5 cars per day, far fewer than what was expected, since servicing one car took less than an hour to complete. Peter D’Souza, an MBA from a premier institute was recently...
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...focuses on the details of the new service Comcast is introducing to the market. This phase outlines elements of the new “Pick Your Channel” service in more detail than previous sections of the new marketing plan. The expected product life cycle is revealed, and the marketing team explains in detail the pace at which the product is expected to move through its life cycle and describe the factors predicted to affect the movement. The typical product life cycle consists of four stages and the marketing team will document plans for each of these stages. The “Pick Your Channel” service is different from any other service currently in the market, and this portion of the marketing plan identifies Comcast’s plan for positioning of the new service and differentiation strategies. The “Pick Your Channel” service needs to be positioned in the market so that consumers recognize the need and value it fulfills. The marketing team also introduces the pricing strategy for the new service. The new service is not intended for every consumer, so the team needs to keep the target market in mind when setting a price. The marketing team further explains these issues concerning the “Pick Your Channel” service in the following paragraphs. Attributes are properties of any product, brand, or service. Attributes of a product or service includes cost, value, and status. Comcast new” Pick Your Channel” service has several attributes that the organization marketing team believes consumer will find attractive...
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...discover problems that were occurring in their stores. The team identified 67 problems, with 67 solutions. PSI established what would make their customers unhappy for example, anything affecting customer waiting periods and anything affecting safety. PSI also found that many customers find it difficult to switch pharmacies and customer defections were hampering growth, but in 2000 when the customers switched it contributed to $2.5 billion in lost revenue. Defining the main problem or issue The main problems and issues that the Pharmacy Service Initiative, PSI, was able to find in their CVS pharmacy’s occurred in their five step prescription fulfillment process. The five steps include: Drop-off, Data Entry, Production, Quality Assurance, and Pick-up. 27% of prescriptions encountering a problem, mainly during step two, Data Entry. After the customer dropped off their prescription and the employee was informed of when the script would be picked up, the prescription would be placed in a box with the correlating time. Data Entry occurred every hour at the prescription box correlating hour. In most cases, the automated...
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... Explain the three key components and relationships in the expectancy theory of motivation. The Expectancy Theory of Motivation provides an explanation of why people choose to behave a certain way instead of behaving differently. The basic concept of the Expectancy Theory of Motivation is that people are motivated because they believe that their decision will lead to their desired outcome. "Expectancy theory proposes that work motivation is dependent upon the perceived association between performance and outcomes and individuals modify their behavior based on their calculation of anticipated outcomes” (Fang, 1979) The idea is that the motivation comes from a worker believing that if he performs well, then he will be rewarded with a pay increase, benefits, or a promotion. This concept provides leaders with the basis of an idea on how to motivate employees. Expectancy theory is classified as a process theory because it emphasizes the person’s perception of the environment around him and the consequences and rewards based on his actions. This theory focuses on three relationships. 1. Effort - Performance Relationship. The Effort – Performance Relationship is the theory that if a person puts in a certain amount of effort, their performance will increase. The harder they work, the better their performance. 2. Performance - Reward Relationship. This relationship is based on the theory that if a person’s performance increases, they will receive a reward for it. The...
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...Bethany Odom, Katie Tewell, Kelly Snider, Brad Lowe Table of Contents Introduction…………………………………………………….3 Day-to-Day Operations Diagram……………………………….4 Drop Off………………………………………………………..5 Data Entry………………………………………………………7 Production………………………………………………………10 Quality Assurance………………………………………………12 Pick-Up…………………………………………………………12 Pharmacy Additions……………………………………………14 Our Future………………………………………………………15 Works Cited…………………………………………………….16 2 Introduction The current system in a CVS pharmacy allows customers to quickly drop off their prescriptions whenever convenient for them, the pharmacists and technicians to fill the scripts near the time the customer would like to pick them up, and customers to return to the store to pick up their medications at the specified time. However, this system creates long lines and angry customers during busy pick-up times, such as around the evening meal, when the typical work day concludes. We would like to implement a system that focuses on the day’s procedures and alters the drop-off, data entry, and production steps, therefore ideally reducing the number of problems that occur and must be resolved during the pick-up stage. With some additional changes made to the pick-up procedure, we feel CVS will be able to better their customer service and increase customer satisfaction while keeping the safety of its shoppers the company’s number one priority. The following page presents a data flow diagram of the day-to-day operations of the plans we would like to...
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...time-definite service customers have come to rely on, FedEx is continually developing innovative technologies. The following examples illustrate why FedEx remains the leader in the express cargo transportation industry. COSMOS (Customer Operations Service Master On-line System) is a computerized package tracking system that monitors every phase of the delivery cycle at Federal Express. FedEx employees constantly input information into COSMOS by several means. Customer service representatives enter shipping information into COSMOS through computer terminals, alerting the dispatcher closest to the pick-up or delivery area. Dispatchers relay pick-up and delivery information to the courier via DADS, small digitally assisted dispatch computer systems found in all courier vans. Hand-held computers, called SuperTrackers, are used to scan the progress of the package an average of 5 times from pick-up to delivery. Couriers simply scan the bar code on every waybill...
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