...THE OFFICE MANAGEMENT DEFINITION In the development of understanding between the Management office (office management) with adminidtrasi office (office administration) often interprete interprete commensurate and both he turns used in the same sense, although in the history of its development is more widely used term administration of state affairs, while the term Management used more in the affairs of the company's preformance, but recent developments in the broader management use in the affairs of State. By following the norm that, in a further description will not perbedakan term in office administration with a management office, which is more important in understanding the two terms are explained clearly. Regarding the definition office management, there are some definitions that can convey, among others: (1) Geogre R. Terry in his book "Office management and control" state office management cans be defined as the planning, controlling, and organizing of ofiice work. And actualing those performing it so as to Achieve the predertemined objectives. It deals with the life cycle of business information and data from Their creation througt Their maintenance, distribution, and retention, it of permanent value, or destruction if obsolete. This means that the management office can be define as planning, controlling and organizing the work of offices, as well as the mobilization of those who carry it out in order to achieve goals - goals that have been determined in advance...
Words: 2276 - Pages: 10
...FROM TAYLORISM TO AUTONOMY In this essay we will present how the managements concept was developed from F.Taylor concept to contemporary management concepts. We will point to a few selected aspects of strengths and weaknesses of scientific management. From craftsmanship to mass production. Scientific management.- breakthrough in the industrial production. Until F.Taylor published his book 'Principles of scientific management' in which he laid down fundamental principles of large-scale manufacturing through assembly-line factories, good production was based mostly on the work of crafts. "Production efficiency methodology that breaks every action,job, or task into small and simple segments which can be easily analysed and taught. Introduced in the early 20th century, Taylorism (1) aims to achieve maximum job fragmentation to minimize skill requirements and job learning time, (2) separates execution of work from work-planning (3) separates direct labour from indirect labour (4) replaces rule of thumb productivity estimates with precise measurements, (5) introduces time and motion study for optimum job performance, cost accounting,tool and work station design and (6) makes possible payment-by-result method of wage determination.”1. ( reference). Application in industry scientific management methods a specially assembly-line factories made it possible to mass production of goods. Many products previously inaccessible for a mass audience, such as for example...
Words: 973 - Pages: 4
...WEEK FOUR HRM/531 September 30, 2013 Week Four While implementing a Performance Management Framework (PMF) for Landslide Limousine Service, who intends on expand their business to Austin, Texas, it is important for the company to understand why it is not only important, but necessary to implement this particular framework as a part of the company’s organizational business strategy. When establishing a new business, we highly recommend you start building this business venture by creating a framework for performance management. It’s vital that the framework include relatable employee job skills, the methods used for measuring these skills, the process for addressing skills gaps, and the approach for delivering effective performance feedback. Alignment of Performance Management Framework In Oder for any business to become successful it is important for companies to implement a performance management framework. A performance management framework (PMF) allows the companies to ensure goals are met and internal decisions are made based off of employees work performance. Performance management aligns with the business strategy because the business strategy displays the vision and goals set by the company and the performance management framework is another tool. This tools is use to measure and ensue these goals are understood and employees are given the best chance to succeed and help the business achieve their goals. Organizational performance...
Words: 1519 - Pages: 7
...in all situations or even in sections of same business. High Performing Work Systems (HPWS) High Involvement ! Ability ñ enhance employee ability & knowledge through good recruitment & training ! Motivation ñ motivate desired behaviours through strong incentives ! Opportunity ñ encourage ideas & contribution from motivated & better trained workers Characteristics of Best Practice Model: Work teams~ flexibility 2-way information ~ comms Care with recruitment ~selection Traits / Behaviours ~ not skills Fair appraisal ~ reward Involved in decision making Emphasis @ training ~ learning Individual development Empirical Evidence that HRM is associated with performance - Guest - Future of Work (2001) ìHigh commitment management practices are associated with better economic performance, better workplace well-being and a...
Words: 955 - Pages: 4
...Even though a casual student can be successful, personal responsibility will increase the odds of achieving success by eliminating distractions and creating a good balance between home and school. Accountability and personal responsibility are like a shield that will protect a student throughout college by eliminating irrelevant distractions. Success is driven by taking upon one’s self the accountability for time management and maintenance of priorities. Personal responsibility will increase the odds of being successful in all aspects of life above and beyond that of just students. By holding oneself personally responsible, more time is found to do enjoyable hobbies and pastimes while completing the tasks of work, school, and family, while taking pleasure a higher quality of work and pleasure. Time is the key component of being personally responsible. By avoiding procrastination, instant results will be evident through increased quality of work and reduced stress. Creating a simple to do list and setting completion goals is a great place to start. By setting timelines with goals and target, it is important to include breaks and rewards. Larger goals should be created with target set along the way. This will help to achieve these larger goals. Scheduling time and being specific about priorities will give you a clear path to follow. Every project should have a start and a finish date with pivotal milestones throughout. Without targets (milestones) there is the possibility...
Words: 1230 - Pages: 5
...PATTIES FOOD LTD Module 1: INTRODUCTION TO STRATEGY AND LEADERSHIP Key questions Concepts/Models/approaches that can be used to answer the key questions: Applicability / Case facts support What are the forces behind globalisation Competitive forces 4&20 products to US and halal for Asia Technological forces Social forces AFL Sponsorship Political forces What are the challenges and benefits of globalisation Challenges (competition, distribution, macro-economic, socio-economic, financial, legal, physical, political, socio-cultural, labour, globalisation of Risk) Benefits (cost, timing, learning, arbitrage) What are the ways strategy can be developed? Processual Rational Seems to fit in this situation Evolutionary Systemic Family members on the board could influence cultural values etc. Fuzzy What’s included in a strategy development process and strategic planning? Defining organisational purpose (Where are we going?) External and internal environment analyses (What is the gap between where we are now and where we want to be?) Formulating and implementing strategy(How do we get there? And what are the financial aspects of value creation?) What are the three levels of strategy? Corporate Strategy Framework Business Functional What kinds of leadership style and approaches are there? Situational Transformational Transactional How does ethics and corporate social responsibility influence strategy? The classical view The socio-economic...
Words: 1954 - Pages: 8
...Unit VIII Article Critique Columbia Southern University DBA 7553 1. Introduction of the Article This article is found in the Directors and Boards magazine. It is written by Donald P. Delves who “is president of the Delves Group, a compensation and corporate governance consulting firm that advises boards of directors” (Delves, 2012). The article is titled “What about everyone else? The problem may not be that executives are paid too much, but that employees are paid too little.” 2. Statement of the Problem Studied In this article, Mr. Delves examined why people complain about executive pay, how companies used to inflate employee earnings, and how companies can increase employee wages now. 3. Significance of the Problem Studied With sky rocketing pay for many executives over the last few decades, many employees have wondered why their pay has not also increased. In the past companies have used stock options to provide incentive for employees and to use these as a pathway to increase employee pay. However with the economic recession and many of the changes in accounting practices, companies could no longer use this incentive to increase wages for employees. Thus Mr. Delves presents the question, “what do we do about [increasing employee incentives]?” (Delves, 2012). If this question can be answered, it has the potential to not only increase employee productivity but also to provide them with increased opportunities. ...
Words: 585 - Pages: 3
...1. At what levels does control takes place in this organization? Control can take place at the corporate, divisional, functional, and individual levels. 2. Which output performance standards (such as financial measures and organizational goals) do Managers use most often to evaluate performance at each level? Performance standards include financial measures (such as ratios), organizational goals, and Operating budgets. 3. Does the organization have a management by objectives system in place? If it does, Describe it. If it does not, speculate about why not. Management by objectives (MBO) is a system of evaluating subordinates by their ability to Achieve specific organizational goals or performance standards and to meet operating budgets. Without measuring whether goals or standards are met. A management by objectives system involves the following steps: • Specific goals and objectives are established at each level of the organization. • All levels of employees participate in the goal setting is a process. • Periodic reviews are made of progress toward meeting goals. 4. How important is behavior control in this organization? For example, how much of managers’ time is spent directly supervising employees? How formalized is the organization? Do employees receive a book of rules to instruct them about how to perform their jobs? Behavior control systems are used to enable managers to keep their subordinates on track and make their organizational structures work...
Words: 743 - Pages: 3
...The Concept of Program Reengineering J. Olivia Prince-Griffin PAD 500 Modern Public Administration Professor Popejoy May 19, 2012 Abstract This assignment will cover 4 specific areas as it relates to Mayor Schell’s unique initiative to eliminate homeless in Seattle. This report will cover Mayor Schell’s policies choices and their practical outcome. It will cover restructuring Mayor Schell’s program to fit new objectives. Lastly, the report will analyze the importance of conducting assessments prior to new program implementation. Introduction On June 2, 1998, Mayor Schell made a daunting pledge to the community regarding Seattle’s homeless population. He pledged that by Christmas of that year, there would be no more homeless on the streets of Seattle. During the following months Mayor Schell and his Director of the Community Services Division of the Department of Housing and Human Services, Alan Painter, diligently strategized on how to successfully meet this pledge while weighing all the applicable factors. Four Policy Choices of Mayor Schell At the time of Mayor Schell’s pledge, there was an estimated 5,500 homeless on the streets of Seattle nightly (Draft, 2010 pg.1). Of those, 1,300 were homeless while 4,200 had temporary housing (Draft, 2010, pg.1). At that point in time, Seattle had several local programs, such Operation Nightwatch, that assisted such ones with transitional living. One of the first policy choices Schell had make was to insure...
Words: 1085 - Pages: 5
...ventory planning Chapter 12: Inventory planning and... Study guide | This chapter is relatively unusual in so much as it takes more of a quantitative approach to its topic. While not avoiding quantitative models where they are appropriate, the general approach of this book is to deal with operations management from a ‘general management’ point of view. Here we include some quantitative models of how inventory is managed mainly to demonstrate that some parts of the inventory decision can be quantified. In practice, most of these decision models will be embedded within an operation’s routine stock control computer system. However, whilst working through them remember that it is the underlying principles behind the models which are more important than the mathematics on which the models are based.Your learning objectivesThis is what you should be able to do after reading Chapter 12 and working through this study guide. * Understand what is meant by an inventory and why they exist. * Identify some of the advantages and disadvantages of keeping inventory in an operation. * Understand the basic principles behind the quantitative approaches to deciding how much inventory to keep. * Be able to describe the limitations of traditional quantitative models of inventory decision making. * Identify the two main approaches to managing inventory on an on-going basis.What do we mean by inventory?The chapter discusses inventory (we use the word interchangeably with the word ‘stock’)...
Words: 1136 - Pages: 5
...Outsourcing: What’s the true Impact? Cameron D. Rafford MGT 580: Intro to Organizational Behavior University of New Hampshire INTRODUCTION Outsourcing has quickly become one of the most controversial business tactics in the United States. Nowadays, if you call the customer service line of a major business or corporation, there’s a good chance you’ll end up talking to someone thousands of miles away. If you go shopping for new clothes, it’s likely that some of the shirts and pants you try on were manufactured by people from foreign countries, in shops far less glamorous than the ones the finished products end up in. Outsourcing is so commonplace in certain industries, we don’t even think twice about it anymore. But over the past few years, the trend has spread to practices far beyond call centers and apparel manufacturing. In fact, you might be surprised at the industries that rely on outsourcing now (Divine, 2010). This paper will examine the effects that outsourcing has already had on business, as well as look a little bit into the future to see what it holds for us down the road. It will focus on how it has affected our economy and society as a whole, as well as the individual organizations and their employees. There are both positive and negative impacts of this way of doing business that need to be realized and accounted for in order for the economy and American business to remain strong. We will reflect...
Words: 1576 - Pages: 7
...identify specific audit procedures. After his meeting with Smith Company’s new management and predecessor auditor, he is now made aware of possible fraud in the financial statements. With this knowledge, he is now responsible to take steps to identify the errors due to fraud in the financial statements. Initially, Reed and his audit team should assess the risks within Smith Company such as the motives and where opportunities exist to commit fraud. Once all the risk information is gathered, the next step is to audit Smith Company’s financial statements to see if they are prepared in accordance with GAAP and if they are not to identify any material misstatements. During the course of the audit, they should plan and develop tests that account for the risks assessed. As with any audit, Reed, CPA and his staff must “conduct the audit with due professional care and an attitude of professional skepticism.” (Boynton & Johnson. 2006, p. 58) B. Identify and describe Reed’s responsibility to report Smith’s errors and fraud. If Reed, CPA detects that Smith Company’s financial statements are materially misstated, then he should notify the management at Smith Company and have them revise them so that they are in accordance to GAAP with all proper disclosures. Reed has the responsibility to notify others when appropriate including the Board of Directors, the Audit Committee , Senior management of Smith Company. The auditor may not disclose this information to parties outside...
Words: 292 - Pages: 2
...| Entrepreneurship | SBMG 6006 | | Discussion on an importance of risk taking and innovation in entrepreneurship. | | 7/14/2011 | | Executive summary: - This academic work explores that how risk taking and innovation play an important role in entrepreneurship process. This report provides critical view about these given topics by examined different models, theories and opinions of different authors etc. This report also puts light on differences between term entrepreneurship and entrepreneur. Methodology: - Introduction: - Entrepreneurship is a dynamic process of vision, change and innovation. It requires an application of energy and passion toward the creation and implementation of new ideas and creative solutions. Entrepreneurship has been categorized in different skills such as inner control, planning and goal setting, risk taking, innovation, reality perception, use of feedback, decision making and human relation etc. Miller (1983) defines entrepreneurship as a multidimensional concept encompassing a company’s action relating to innovation and risk taking and proactive measures.Innovation and risk-taking has an important place in entrepreneurship. Schumpeter (1994) described role of entrepreneurship as tendency of company to engage in and support new ideas, novelty, and experimentation that may result in new products, services. Risk taking describes the nature of entrepreneur. A.H. Cole has explained entrepreneurship as, “the...
Words: 307 - Pages: 2
...A Little Beginning for a Succesful Future Been involved in some college organizations and extra activities has given me more than just uncountable networking, but also favorable thoughts, insightful knowledges, until the priceless experiences. Those are things that I have never learnt in a formal way, it’s happened naturally when I’m being in social activities. I love to interact and communicate with people, meet new people, share the experiences, and, hopefully, generate the new ideas. I started to shape my leadership role from the early time I became an university student. Fortunately, I’m in a competitive environment that encourage me to be a future bightful leader. Recently I was in charge at a ITB’s event named Mechanical Festival 2013. I was appointed as a General Advisor, along with the Organizing Committee President, helped the Committee to do their jobs in creating the biggest festival at Teknik Mesin ITB. Giving recommendations, suggestions, and advises to the Committee were my primary duties as a General Advisor. All the working departmens were under my and the OCP’s supervisions. We made sure the Committee worked on the tracks. People might question me why I was involved in other university’s event, I could answer confidently, I need to challenge my self in accordance to the self-development. It was my pleasure to manage and direct people whom I never know before. Though the moments were really exhausted yet stresful, but I was really proud with the result I got...
Words: 461 - Pages: 2
... Lastly, I will conclude the extent to which I feel my leadership abilities are consistent with transformative leadership principles, as well as how these abilities will help me in the future. I will also discuss how I might strengthen said abilities in the present. Occupational Background I entered the workplace by the age of fourteen. I managed to get a job bussing tables at a supper club on the lake. I continued working in restaurants until the age of nineteen, moving up the ladder from busser, to hostess, and eventually settling on bartending. I liked restaurant work, for the most part. Truth be told, it was the money that kept me in the field. My experience was so narrow, that I had a hard time getting out of it. Management at this point in my life was never something that interested me; I was content just doing my job. I was immature, and did not have enough responsibility. I had a lot of terrible managers in this line of work, and I attribute that to the many reasons I wanted to get out of the hospitality industry. My ambivalence towards careers changed when I eventually enrolled in the local community college, University of Wisconsin Washington County. By this time I was twenty-one years old, with the hopes of pursuing a bachelor’s degree in Nursing. I was strongly motivated to succeed at this point in my life, and was...
Words: 318 - Pages: 2
