Case Study Analysis
Ruben Ortiz
COMM 215
September 27, 2013
Mrs. Beverly Raznoff

Introduction * The ABC company new recruiter Carl Robins successfully hired fifteen new hires * in April, and filled several open positions. Carl had been with the ABC Company * for short six months, and this was his first recruitment efforts. These new hires were scheduled to work and report to Monica Carrolls, the Operations Supervisor. This being Carl’s first recruitments, his challenges were to properly organize and setup all the required meetings to begin the new hires’ orientation process. On May 15, Carl will was responsible to coordinate the training schedule, orientation, manuals, policy booklets, physicals, drug tests, and a host of other issues which Carl would communicate to the new hires. Carl assured Monica Carrolls, the Operations Supervisor, that everything would be arranged in time for start of the new hire orientation.
Carl Robins, was very confident with his very first recruitment class and was very confident that everything would be arranged accordingly to meet the new hires orientation scheduled for June 15th. After Memorial Day, Carl Robins decided to review his new trainees’ files to finalize the paperwork needed for the orientation on June 15th and discovered some inaccuracies in the files. Carl noticed that some of trainee’s did not have applications completed or their transcripts on file, and none of them had been sent to the clinic for the mandatory drug screen. Carl also found out that the room where the trainees’ computer training seminar was to take place was reserved for the entire month of June by Joe from technology services. Carl now found himself in a predicament of being unprepared for the upcoming orientation scheduled on June 15. Carl also, guaranteed the Operations Supervisor that everything will be right on schedule, and he now realizes that he made a promise that he may not be able to keep. Aggravated over his new challenges that he is faced with, he must make the most of it and managed his time to meet the demands on getting the orientation finalized. * Challenges
Carl Robins discovered many inconsistencies with his new hires incomplete applications, transcripts and many did not take the mandatory drug screening. Carl needed to assess, and make decisions on the next step to get the new hires documentation updated and acceptable to meet the company’s hiring policy. He must arrange and schedule drug screening for all new hires that missed this require testing. What to do about the computer training room lack of availability for the entire month of June for training the new hires. Carl furthermore, made promises and assured Monica Carrolls, the Operations Supervisor that her new employees’ orientation was on schedule, and her employees would be ready and trained on time. How does Carl Robin keep his new hires orientation schedule, agenda, documentation, and drug testing completed before the June 15th deadline?
Solutions
Carl Robins must begin the process by contacting all of his new hires that didn’t completely filled out their applications, and have them submit it back immediately for proper filling and request school transcripts from each new hire for proper record keeping. Carl will need to communicate and inform to the new hires that these forms are important and crucial to the beginning of orientation process and must be submitted to meet company policy. On drug the screening procedure, the new hires will be instructed to make immediate appointments with the company’s assigned clinic to schedule, and receive the mandatory drug screening. Carl, will send a reservation request, and communicate to the technology services group that the computer training room must be available starting on June 15th until the end of the week for employee orientation. He made them aware that the Company just hired fifteen new hires, and it’s a tall priority to the Operations department to have these employees fully trained by the end of June. These high level hires are critical to the company’s operations and development of new product. Carl will produce a detailed agenda for the new hires and distribute in advance the agenda to all attendees, and training staff that will be performing the training on June 15th. * Conclusion * Carl did an admirable job in recruiting several new hires for the ABC Company although; he was still very new to this position in the organization. He made many mistakes from the very start by assuming that the company processes were already in place for a smooth transition for placing, and training his employees. All new hires documentation, and test results should have been reviewed and submitted for proper record keeping. Carl should have been prepared and researched the company’s hiring and training practices for past and present employees. And finally, Carl should have requested assistance from experience personnel within the organization to assist him in organizing the meetings, and scheduling the training room for the new hires orientation. All Carl needed was a bit of guidance and education on the company’s new hire procedures, and policies for his preliminary success. *

Peer Review Recommendations

I made corrections to my CSA base on peer reviews from Bernadette Cortez, Brenda Kennedy, and Mrs. Beverly Raznoff.

Corrections made: The introduction could include the summary to make the study more readable. made punctuations adjustments. Changed verb tenses from present to past tense.

I disagreed with this peer statement- “The essay did not have much effect on me, it contained information already addressed in the case study overview and there was not any recommended plan to fix the issues and to prevent future incidences from happening again”.

I provided a solution that Carl was the one and only person in HR that could evaluate and resolve all of these Issues by his educating himself on the ABC Company hiring policies, and taking action to get his new hires to complete all the required documentation and lab test that were required before the orientation began.