PROBLEMS FACED BY E-COMMERCE FIRMS IN INDIA

Electronic commerce or ecommerce is a term for any type of business, or commercial transaction, that involves the transfer of information across the Internet. It covers a range of different types of businesses, from consumer based retail sites, through auction or music sites, to business exchanges trading goods and services between corporations. It is currently one of the most important aspects of the Internet to emerge.

Ecommerce allows consumers to electronically exchange goods and services with no barriers of time or distance. Electronic commerce has expanded rapidly over the past five years and is predicted to continue at this rate, or even accelerate. In the near future the boundaries between "conventional" and "electronic" commerce will become increasingly blurred as more and more businesses move sections of their operations onto the Internet

How does e-commerce work?

Because there are hundreds of different products and services for consumers and the multitude of different ways these products and services can be delivered, e-commerce by its nature is varied in the way it works. In its most basic form e-commerce works as follows:
Consumers choose a product or service on a website.
Consumers pay electronically on the website (online credit card transactions) or using a third party payment provider such as PayPal
The business owner or merchant receives the order and payment and the order is fulfilled (delivered by post, booked in for services etc)
Making payments online is completed via a secure connection to ensure that sensitive data such as credit card details and personal information are kept private.

What are the benefits of e-commerce to the consumer?

Over the past decade e-commerce has become the preferred method of shopping for a large number of consumers. Online shopping provides a vast