...vehicles and sea mines, while Mahindra Agribusiness exports fruits to Europe and Asia. M&M makes aircraft and related components, and is active in IT and financial services, steel processing, and infrastructure. Core Purpose: Indians are second to none in the world. The founders of our nation and of our company passionately believed this. We will prove them right by believing in ourselves and by making ourselves and by making Mahindra & Mahindra Ltd. known worldwide for the quality, durability and reliability of its products and services. QUALITY ASSUARANCE What is Quality? Quality is defined as the characteristics of a product/service that bears on its ability to satisfy the specified and implied needs. Quality may also be defined as fitness for use. So, in changing scenarios where everything is becoming customer oriented, quality also focuses on satisfaction of the end user than mere conformance to drawing and following specified procedures. Roles of Quality Assurance Function: Quality Assurance Function is a representative of an organization urge to acquire customer satisfaction but, satisfaction of customer or fitness for use is not the sole responsibility of the...
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...of Quality Management on Domestic and Global Competition University of Phoenix MGT 449 February 29, 2012 Individual Effects of Quality Management on Domestic and Global Competition Paper | Write a 700- to 1,250-word paper in which you compare and contrast quality management at two organizations in the same industry. * One organization must compete in the domestic market and one in the global market, such as Southwest Airlines and Lufthansa. Consider researching the airline industry, the auto industry, the electronics industry, or the pharmaceutical industry. * Complete the following in your paper: * Describe or diagram a process or procedure that is similar between the organizations. Explain the process or procedure from beginning to end. * * Explain why the process or procedure produces a competitive product or service in the domestic and global markets. * Explain how quality management affects the position of the companies in the domestic and global market. * Include a minimum of two resources in addition to Quality Management...
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...Information Technology QUALITY ISSUES IN ENGINEERING BATCH - B10 QUALITY CONTROL AT AJNARA CONSTRUCTION SITE Submitted to - Group Members - Mrs.Kanupriya Misra Monika Yadav (09503857) Chakshu Sharma (09503862) Ankita Goel (09503863) Akhil Gupta (09503867) Udit Hurria (09503855) Akul Dube (09503870) ACKNOWLEDGEMENT We express this opportunity to express our deep sense of gratitude and respect towards our project guide Mrs.Kanupriya Misra, Lecturer , Department of Humanities. We are very much indebted to her for her generosity, expertise and guidance we have received from her while working on this project and throughout our studies. Without her support and timely guidance , the completion of our project would have seemed a farfetched dream .In this respect we find ourselves lucky to have her as our guide. She has guided us not only with the subject matter , but taught us proper style and techniques of working. We are grateful to our friends for their constant encouragement and all those who helped us directly or indirectly in our endeavor. TABLES OF CONTENT 1. Executive Summary………………………………………………………………………………………………. .4 2. Introduction………………………………………………………………………………………………..................5 3. Quality Mangement…………………………………………………………………………………………………6 4. Quality Control System………..…………………………………………………………………………………...
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...Image Quality Assurance Manual Atlantic Urology Revised 11/01/2013 1.0 Quality Assurance Program………………………………………………………………… 1.1 Introduction………………………………………………………………………………………….. 1.2 Quality Assurance Committee……………………………………………………………. 1.3 Technologist’s Role……………………………………………………………………………. 1.4 Radiologist’s Role……………………………………………………………………………….. 1.5 Medical Physicist’s Role…………………………………………………………………….. 2.0 Important Points……………………………………………………………………….. 2.1 Maintenance…………………………………………………………………………………. 2.2 Evaluation and Review…………………………………………………………….. 2.3 Training…………………………………………………………………………………….. 2.4 Quality Control Records………………………………………………………… 2.5 Alternative Phantoms………………………………………………………….. 2.6 Alternative Procedures…………………………………………………………………… 2.7 Occupational Dose……………………………………………………………………….. 2.8 Patient Dose………………………………………………………………………………. 2.9 Action Limits………………………………………………………………………………. 2.10 SMPTE Pattern…………………………………………………………………………. 2.11 Monitors Used for Interpretation………………………………………………. 3.0 Technologist’s QC Section…………………………………………………………… 1.0 QUALITY ASSURANCE PROGRAM 1.1 INTRODUCTION A well-designed, documented, and executed quality assurance program in a medical imaging department is essential to producing consistent, high-quality diagnostic images. This facility, Atlantic Urology, qualifies as a diagnostic imaging facility because it deploys a 32-slice Siemens computed tomography machine to evaluate...
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...Federal Regulations Title 21 PART 211 | CURRENT GOOD MANUFACTURING PRACTICE FOR FINISHED PHARMACEUTICALS | Subpart B--Organization and Personnel | Sec. 211.22 Responsibilities of quality control unit. | (a) There shall be a quality control unit that shall have the responsibility and authority to approve or reject all components, drug product containers, closures, in-process materials, packaging material, labeling, and drug products, and the authority to review production records to assure that no errors have occurred or, if errors have occurred, that they have been fully investigated. The quality control unit shall be responsible for approving or rejecting drug products manufactured, processed, packed, or held under contract by another company.(b) Adequate laboratory facilities for the testing and approval (or rejection) of components, drug product containers, closures, packaging materials, in-process materials, and drug products shall be available to the quality control unit.(c) The quality control unit shall have the responsibility for approving or rejecting all procedures or specifications impacting on the identity, strength, quality, and purity of the drug product.(d) The responsibilities and procedures applicable to the quality control unit shall be in writing; such written procedures shall be followed. | | Sec. 211.25 Personnel qualifications. | (a) Each person engaged in the manufacture, processing, packing, or holding of a drug product shall have education...
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...Quality Management Contents Introduction 1 1… 1 2…. 1 3…. 1 4… 1 5… 1 Conclusion: 1 Reference: 2 Introduction The term Quality management in business determines the quality of products or goods that produced in any business organization for the customers and that is why it is vital for any kind of business or service organization. Quality management emphasis on the ways those are used in improving and controlling quality. Quality control management intended to identify and prevent products those contains faults from reaching customers. Since the foundation of Toyota, it has been successfully carried out its quality control activities in a steadfast manner and it results in the top ratings from their customers. Toyota uses some key principles to maintain their quality control management system and those principles are such as, 'Customer First', 'Quality First' Go & see at the scene', and these principles were established and imposed when the Toyota company was founded. TASK 1 Concepts of quality of Toyota Automobile Company and discussion over ‘what drives Toyota to meet their customer requirements and quality.’ The improvement of products and work quality in the production and distribution by listening to "Voice of the customer" is the core concept behind Toyota's quality control activities. When there was a merger between the ‘Toyota Motor Co., Ltd’ and ‘Toyota Motor Sales Co...
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...Introduction: The term Quality management in business determines the quality of products or goods that produced in any business organization for the customers and that is why it is vital for any kind of business or service organization. Quality management emphasis on the ways those are used in improving and controlling quality. Quality control management intended to identify and prevent products those contains faults from reaching customers. Since the foundation of Toyota, it has been successfully carried out its quality control activities in a steadfast manner and it results in the top ratings from their customers. Toyota uses some key principles to maintain their quality control management system and those principles are such as, 'Customer First', 'Quality First' Go & see at the scene', and these principles were established and imposed when the Toyota company was founded. TASK 1 Examine the concepts of quality in Toyota and discuss what drive Toyota to meet the customer requirements and quality. The improvement of products and work quality in the production and distribution by listening to "Voice of the customer" is the core concept behind Toyota's quality control activities. When there was a merger between the ‘Toyota Motor Co., Ltd’ and ‘Toyota Motor Sales Co. Ltd.’ in 1982 in order to forming the new ‘Toyota Motor Corporation’, and for the customer’s assistance some operations that had been carried out by various departments then to satisfy customers were unified...
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...Review of Related Literature Hazard Analysis Critical Control Point System or HACCP is a system of food safety control based on a systematic approach to the identification and assessment of hazard associated with food operations and the definition of means for their control. As defined, because of its systematic approach it becomes increasingly essential as an effective means of ensuring food safety. In a study conducted by Bryan (1998), this systematic approach is regarded as proactive and trial and it aims to prevent problems. Further, the study showed that these can be achieved by responsive to address safety and quality control by integrating hygienic practice and start embracing HACCP principles as a primary means to achieve food safety and invest in plant sanitation and maintenance. In business according to Sheward (2006), the provision of safe food to airline passengers is a multi-billion dollar industry worldwide as recognized by the business sector worldwide in Food Safety in the business aviation environment. Moreover, in a separate study by the World Health Organization WHO (2007), HACCP has grown tremendously to become the accepted method for the safety assurance stemmed from the growing concern about food safety from consumers, health authorities, and food industry worldwide as regards to its application. Further, its importance in the prevention of food-borne diseases for over 20 years played and essential role in its developmental expansion by which the food...
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...Quality Assurance in Aviation Embry Riddle Management for Aeronautical Science MGMT 203 Howard W. Loken June 25, 2014 Quality Assurance in Aviation Quality defined Quality Assurance (QA) is one of the most predominate factors in aviation organizations today. Quality Assurance programs have a direct link to safety in aviation. Quality can be considered a safety measure because a solid quality program can help prevent accidents and incidents. This is accomplished by procedures and guidance by government oversight that filters down to the operator of the type aircraft. Quality Assurance is a systematic method for gathering, analyzing information on quality, causes of defects and how they impact aviation operations. The QA system allows managers to make decisions concerning quality on facts and history of events to prevent future issues. This paper discusses how quality assurance in aviation must continue to play an important role in order to operate and maintain aircraft to the safest standard. Concepts and Principles The concept of Quality Assurance is the prevention of defects. This concept covers all aspects of each event from beginning to end. All aircraft maintenance personnel have a responsibility to adhere to the concepts ad principles of QA. To achieve QA concepts maintainers focus on prevention, knowledge, and special skills. Preventing maintenance failures is a goal of QA. This is accomplished by regulating events vice being regulated by events. Every...
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...1.0: The importance of laboratory quality Laboratory quality can be defined as accuracy, reliability and timeliness of reported test results. The laboratory results must be as accurate as possible, all aspects of the laboratory operations must be reliable, and reporting must be timely in order to be useful in a clinical or public health setting. When making measurements, there is always some level of inaccuracy. The challenge is to reduce the level of inaccuracy as much as possible, given the limitations of our testing systems. An accuracy level of 99% may at first glance appear acceptable, but the resulting 1% error can become quite large in a system where many events occur, such as laboratory testing. Laboratories produce test results that are widely used in clinical and public health settings, and health outcomes depend on the accuracy of the testing and reporting. If inaccurate results are provided, the consequences can be very significant, including: 1.Unnecessary treatment 2.Treatment complications 3.Failure to provide the proper treatment 4.Delay in correct diagnosis 5.Additional and unnecessary diagnostic testing. 6. legal implications. These consequences result in increased cost in time and personnel effort, and often in poor patient outcomes. In order to achieve the highest level of accuracy and reliability, it is essential to perform all processes and procedures in the laboratory in the best possible way. The laboratory is a complex system, involving many...
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...Bhd can be solve if the company implement some sort of internal control system in all activities. A system of internal control consists of policies and procedures designed to provide management with reasonable assurance that the company achieves its objectives and goals. Typically, there have three broad objectives in designing an effective internal control system, reliability of financial reporting, efficiency and effectiveness of operations and compliance with laws and regulations. Standard Operating Procedure (SOP) is one of the internal control systems that can be implemented by the company. A Standard Operating Procedure (SOP) is a set of written instructions that document a routine or repetitive activity followed by an organization. The development and use of SOPs are an integral part of a successful quality system as it provides individuals with the information to perform a job properly, and facilitates consistency in the quality and integrity of a product or end-result. The term “SOP” may not always be appropriate and terms such as protocols, instructions, worksheets, and laboratory operating procedures may also be used. SOPs will detail the regularly recurring work processes that are to be conducted or followed within an organization. They document the way the activities are to be performed in order to facilitate consistent conformance to technical and quality system requirements and to support data quality. They may describe, for example, fundamental programmatic actions...
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...of a Quality Management System Organizational Structure Responsibilities Methods Data Management Processes Resources Customer Satisfaction Continuous Improvement Product Quality [edit] Concept of quality - historical background The concept of quality as we think of it now first emerged out of the Industrial Revolution. Previously goods had been made from start to finish by the same person or team of people, with handcrafting and tweaking the product to meet 'quality criteria'. Mass production brought huge teams of people together to work on specific stages of production where one person would not necessarily complete a product from start to finish. In the late 19th century pioneers such as Frederick Winslow Taylor and Henry Ford recognized the limitations of the methods being used in mass production at the time and the subsequent varying quality of output. Birland established Quality Departments to oversee the quality of production and rectifying of errors, and Ford emphasized standardization of design and component standards to ensure a standard product was produced. Management of quality was the responsibility of the Quality department and was implemented by Inspection of product output to 'catch' defects. Application of statistical control came later as a result of World War production methods. Quality management systems are the outgrowth of work done by W. Edwards Deming, a statistician, after whom the Deming Prize for quality is named. Quality, as...
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...Quality control is the systematic process of ensuring that all goods and services offered by a business meet or exceed the standards identified as necessary to attract, satisfy, and retain customers. This ongoing process of quality assessment and refinement helps companies to remain competitive over the long-term, as well as ensuring that the company has a reputation for providing customers with goods and services that are high in quality. As with many processes, there are ways to continually improve the level of quality control in just about every situation. One of the most effective ways to measure and enhance quality control is to implement a process known as Total Quality Management, or TQM. Essentially, this approach involves looking at every aspect of the operation, beginning with the procurement of raw materials all the way through to delivery of finished goods to a customer. While this approach to quality control is intensive, it often can identify little issues that could mature into large problems and threaten the quality of the goods and services offered. As part of TQM, a strategy known as statistical process control is often employed. This strategy seeks to not only determine what materials are used in the manufacturing process, but also how those materials are handled at each juncture along the way to the creation of a final product. This approach to quality management seeks to understand what factors may be causing some small amount of waste in terms of materials...
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...GE on Quality Control University of Texas at Brownsville October 25, 2012 Abstract Quality Control plays a major role in the success of a Company. GE is a prime example of a company implementing procedure and maintaining high quality to provide consumers what they are looking for and making every dollar count. Six Sigma and its key concepts contribute to the success of any company. Control Charts provide dominance in measuring variances and help prevent problems. Employee empowerment is another tool extremely vital to the success of a company. GE on Quality Control It is most important to assure consumers that the process for developing a product is followed accurately. The way to do this is to have quality control in a company. This is the most important aspect of the production process. The consumers should be able to visualize how the products work and that the products functions the way they are suppose too. Can a company guarantee the products meet the critical demands? By implementing quality assurance with all aspect of the production process will guarantee the products functionality and production. The company with the top of the line products in the market which all consumers know, is GE. They hold the prestige certification: ISO 1901:2008 which means that the company must preserve a well-designed quality management system in order for them to comply with acceptable business practices.1 These practices is what keeps GE above all others. . Being...
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...QUALITY PLAN 1 Introduction 1. Scope The contents of this document are applicable for construction, inspection, testing and operation of works in an environmentally safe manner as carried out in the construction to Bitumen Standards of Meru bypass. 2 Purpose The project Quality Plan has been prepared and formulated as a summary of the quality related activities required, meeting the terms of the contract. This manual sets out the management practices and describes the quality management for this project and its relationship with contractor’s road quality system. 3 Terms and definition In the context of this document, the following abbreviations or phrases shall have the meanings noted against. a) Quality – Totality of Features and Characteristics of a product or service that relies on its ability to satisfy stated or implied needs. b) Quality Assurance – All those planned and systematic actions necessary to provide adequate confidence that a product or service will satisfy the given requirement for quality. c) Quality Control – Operational techniques of Controlling quality activities (e.g. Inspection and Testing) used to verify technical and quality requirement for services and or products. d) Quality Plan – A document setting out specific practices, resources and sequence of activities relevant to a particular material, procedure, service in a contract or project. e) Corrective Action – An activity, the intention of...
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