... Date: 07/25/12 Activity 9.9 - Aeronautical Science Perspective Paper Aviation Safety and Quality Assurance Despite having an enviable safety record, the aviation industry is under constant pressure to drive down accident rates. Air accidents damage consumer confidence and inhibit the growth of the industry. When it comes to flying, the word safety is mentioned constantly. Shortage of qualified professionals, aging of aircraft’s fleet and environmental concerns are some of the challenges faced by today’s aviation. The primary goal of the aviation industry is to maintain airplane and helicopter safety standards and protect the interests of the mechanics, flight crew, and passengers. It is important the use of different techniques for increase of safety practices in a industry that is increasingly diverse, complex, and under very significant pressure. John O'Brian, from ALPA's Engineering and Air Safety Department, once mentioned “No matter how interested individual employees might be, or what assistance a manufacturer offers, or how insistent a certificating authority might be—none of these factors will have a significant effect on safety without support from top management”, so it is imperative that managers and supervisors are well aware of the impact of their roles during the daily operations. As aviation evolves, a lot of programs and procedures were created in order to organize, monitor and ...
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...The Fear in Aviation Maintenance Aircraft maintenance is arguably one of the best managed maintenance practices across different industries. Aircraft maintenance operations in the US are usually closely monitored by the Federal Aviation Administration (FAA) which ensures that the maintenance practices are done in a proper manner. Despite this oversight, maintenance errors still occur and have been, on many occasions, stated as the main cause of aircraft accidents. Knowledge of the factors that contribute to maintenance errors and therefore aircraft accidents can go a long way in enabling the industry regulars to draft precautionary measures and safety protocols to reduce the occurrence of these accidents. I. Factors contributing to maintenance errors Human factors, management factors, and structure factors are the most common factors that contribute to errors during the maintenance of aircraft (Stolzer, Halford & Goglia, 2012). Of the three factors, human factors account for the majority maintenance errors and therefore majority of aircraft accidents. There are numerous factors that can directly or indirectly contribute to human factors in maintenance errors can be categorized into the three groups of individual factors, job factors and organizational factors. Individual factors are those capabilities and attributes of an individual that may cause the individual to commit an error. These factors include their habits, personal attitudes, skills, personalities and their competence...
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...AVIATION SAFETY PROGRAM Name Professor’s name Course Date Abstract The paper seeks to look into some of the critical issues concerning safety measures in the commercial aviation industry. It focuses more on the concept of stress in Air Traffic Controllers (ATC) and how high stress levels can affect the performance of ATCs. Further emphasis is laid on the various measures that can be put into place to address some of the safety issues in commercial aviation industry through the risk management strategies. Several aspects of the whole case arise in the whole program of addressing the issue. It becomes a matter of collective responsibility in the bid to address safety issues and come up with modalities to mitigate any safety threats in the future. At the end, we realize that all the players in the industry have the specific roles to play towards the program. Introduction In an increasingly competitive global environment, where the scramble for resources and the search for tangible opportunities seem to have overtaken any other global undertaking, the importance of commercial aviation cannot be overemphasized. Commercial aviation plays a very central role in the overall growth of any economy across the world. It is therefore imperative to look into the key issues that govern the aviation industry to ensure its success and proper functionalism. The concept of aviation security comes in as one of the most pressing issues in this regard. The...
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...ENVIRONMENTAL and SOCIAL RESPONSIBILITY REPORT Climate and Environmental Responsibility Fuel Efficiency Program Alternative Fuels Environmental Management Waste Management Social Responsibility Occupational Health and Safety Flight Safety Supply Chain Social Responsibility Projects ENVIRONMENTAL and SOCIAL RESPONSIBILITY REPORT It is Turkish Airlines’ responsibility to act and promote sustainability as a commitment to the environment. A. Fuel Efficiency Program In the beginning of 2008, Turkish Airlines started a collaborative study with IATA Green Team and has begun implementing a Fuel Efficiency Program aimed at increasing fuel efficiency and reducing the carbon emissions. The program involves measuring and monitoring of fuel efficiency initiatives and reporting to the Fuel Steering Committee which consists of competent and dedicated personnel from key departments such as Flight Operations, Flight Planning and Dispatch, Engineering and Maintenance, Finance, Marketing and Sales. The initiatives undertaken within the program to increase fuel efficiency and to reduce carbon footprint could be gathered under the umbrella of below topics: 1. Optimizing the operations: Since 2008, more than 70 projects to optimize operations in order to reduce carbon footprint have been introduced and implemented. Some of these operational optimization projects include: Pilot technique, optimizing the use of APU (auxiliary power unit)...
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...superior leadership and performance emphasizing his total commitment to mission accomplishment and subordinate development. His unparalleled aviation maintenance expertise and dedication to professionalism ensured the command surpassed all Naval Aviation Maintenance Program requirements while standing up the Navy's first F-35C Fleet Replacement Squadron. Through his diligence and leadership, the squadron attained Safe-for-Flight status, leading the way for a successful training pipeline for all future F-35C pilots to the fleet. Specific accomplishments include: He has consistently set the standard of professionalism for 204 Sailors and 30 Lockheed Martin contractors. Within months of reporting aboard, he led efforts to establish 38 maintenance programs, seven Quality Assurance Representatives, 23 Collateral Duty Inspectors, and 491 required qualifications to ensure VFA-125 was prepared to operate immediately upon aircraft delivery....
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... Service reliability 2.3 Responsiveness 2.4 Assurance 2.5 Empathy | | 3.0 Conclusion | | 4.0 Reference | | 1.0 Introduction There are many definition of the quality. One of the definitions of quality is the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs of the customers or the buyers. In simpler words, one can say that a product or service has good quality when it complies with the requirements specified by the client. Different people have different perspective and way to evaluate about the quality of the product. Besides product quality there is also service quality Service quality also has different definition and also more difficult to define then product quality. It is because, services have more diverse quality attribute then product and customer involvement is also high. To define service quality, it all started from customers, as quality is all that it implies for consumer and their perception about the service quality provided. In fact, service quality is achieved if customer expectations are satisfied, or exceeded. Service quality is undoubtedly a significant element of service product design process, as it influences the volume of demand for a given service product, as well as customer profile of this service product. Service quality also play very important role in the marketing. Good customer service will increase...
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...Tool control in the shop It’s a matter of fact – tool control affects safety. Leaving a tool in an aircraft or engine is not just an inconvenience, it is a safety risk. Realizing this, most aircraft maintenance businesses enforce some sort of tool control procedures. They realize that establishing and enforcing a tool control program can provide numerous benefits, the foremost of which is safety. In this article we will take a look at some ideas inherent to an effective tool control policy. What’s involved? At a minimum, tool control is a method to quickly determine that all tools are accounted for at the end of a maintenance task. This can only be done if each tool has a specific place where it is stored that allows for quick identification if the tool is missing. There are several ways to do this. Tool shadowing This involves specifying a specific space for each tool. It should be designed in such a way as to quickly determine if a tool is missing. A popular method is to use some type of foam product and cut out spots for each tool. In a toolroom environment, walls can be used with pegboard and hooks. The item is then outlined and shadowed. Tool identification Some companies require employees permanently mark their tools for tool identification purposes. This provides a way to quickly identify who a tool belongs to when it is found. Tools can be marked using a vibra-peen tool. Some other marking methods such as permanent marker may not be very effective in a hangar...
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...Date of Submission: August 24, 2015 Executive summary Although aviation is considered as the “global connectivity that ultimately strengthens productivity and economic growth as a whole” (J. Perovic, 2013), it is also affected by several macro-level and socio-economic factors such as rising oil prices, contagious crisis, concerns about the eruption of bird flu, Asian tsunami, etc. (International Air Transport Association, 2007). Vietnam Airlines (or VNA) which was originally established in 1956 under the name Vietnam Civil Aviation is the largest full-cost airline in Vietnam (CAPA – centre for Aviation). With a 40.6% market share, Vietnam Airlines has a tremendous opportunity in expanding their business for both domestic and international network in tourism industry. According to CAPA, with the investment in new aircraft and flight network, Vietnam Airlines desires to become the second largest full-cost airline in Southeast Asia by the year 2020. To implement this expectation, Vietnam Airlines should have overall information of the company to set up the suitable marketing strategy in the next period. Internal Analysis As the first corporation in civil aviation industry in Vietnam with the government assistance, Vietnam Airlines has its own strengths. However, weaknesses are inevitable in any organization including Vietnam Airlines. Strengths Obviously, many state-own companies have advantages in operations due to the support from the government, so as Vietnam Airlines...
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...Knowledge * Excellent customer service & communication skills * Can work in fast pace environment * Experience in handling cash register * Strong computer skills in using Windows, Microsoft Office, basic computer programming language(JavaScript and html 5.0) * Excellent interpersonal skills Education Bachelor of Pharmacy July 2010-Jun ‘13 A-one Pharmacy College, Ahmedabad, Gujarat,India High School June ’08 - June ’10 Vidyanagar Higher secondary school, Ahmedabad, Gujarat, India Certificate Courses (1) Air R.T from Jet age aviation Institute Udaipur, Rajasthan, India (2)Basic skills in computer (ccc+) from Babasaheb Ambedkar University Gandhinagar, Gujarat, India. (3)Personality Development from Jet Age Aviation Institute Udaipur, Rajasthan, India (4)English Speaking course from International Institute Ahmedabad, Gujarat, India. Current study Diploma in Computer System Networking Technician at St. Clair College@acumen 1440 don mills, Toronto, ON, M3B3M1 Achievements I got the best...
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...Aircraft maintenance is a huge part of any operation dealing with aircraft and flying, whether it is military or commercial flying. On average there is between ten and fifteen man- hours of maintenance for each hour of flight time. Strict procedures and guidelines are set in place, and strictly enforced to ensure the safety of all involved, maintainers, aircrews and the aircraft. Aircraft maintenance is so important and throughout the years it has been becoming more efficient and reliable with more policies put in place. Aircraft maintainers are highly skilled technicians that are required to go through specific training, which is required by the Federal Aviation Administration. For most commercial aircraft maintenance jobs it is required for each person to hold a mechanic’s certificate, also know as an airframe and power plant license. To obtain one of the licenses you must have at least eighteen months of either power plant or airframe practical experience, or at least thirty months working on each at the same time. Another acceptable requirement to work in the maintenance field is you could graduate from one of many approved maintenance technician schools such as Embry Riddle Aeronautical University. Whether the technician goes to college to get their training, or received hands on experienced and passes a number of tests we can be confident in their knowledge. Maintenance departments are a huge part of any flying organization. They are responsible for scheduled and unscheduled...
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...Final Research Paper: Edith Cooley WRIT320-Business Communication Professor Susan Silcott March 6, 2015 Abstract Purchasing managers, buyers, and purchasing or procurement agents must make certain that the supplier can deliver the desired parts or services on time, in the correct quantities, and without sacrificing quality. Once they have gathered information on the best suppliers, they begin the process of signing contracts with these suppliers who meet the business needs, and they place orders with these strategic business partners. Larger companies like UPS tend to use a wide range of materials. This allows for a greater chance that price and service arrangements can be influenced considerably based on the companies purchasing performance. In the past, purchasing was considered a clerical position in smaller companies. Much of its progression today can be attributed to technology. Purchasing accounts for over half of most organizations' total monetary expenditures; it is no wonder that purchasing is marked as an increasingly critical position. The airline industry certainly has progressed over recent years. The airline industry has linked people together in an intensely competitive market. It has changed in so many ways the way people live and do business these days, by making travel times a lot shorter. By changing their thought process about distance when it comes to traveling to a state that may take ten hours to drive to, but only a few hours to fly to. The...
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...identification and assessment of hazard associated with food operations and the definition of means for their control. As defined, because of its systematic approach it becomes increasingly essential as an effective means of ensuring food safety. In a study conducted by Bryan (1998), this systematic approach is regarded as proactive and trial and it aims to prevent problems. Further, the study showed that these can be achieved by responsive to address safety and quality control by integrating hygienic practice and start embracing HACCP principles as a primary means to achieve food safety and invest in plant sanitation and maintenance. In business according to Sheward (2006), the provision of safe food to airline passengers is a multi-billion dollar industry worldwide as recognized by the business sector worldwide in Food Safety in the business aviation environment. Moreover, in a separate study by the World Health Organization WHO (2007), HACCP has grown tremendously to become the accepted method for the safety assurance stemmed from the growing concern about food safety from consumers, health authorities, and food industry worldwide as regards to its application. Further, its importance in the prevention of food-borne diseases for over 20 years played and essential role in its developmental expansion by which the food Agricultural Organization and the World Health Organization adopted the Codes Guidelines for its Application in the Codex Alimentarius Commission. Shedam (2004)...
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...m31: Home AssignmentCover Sheet Quality ManualVersion 5 2014-15 | Student(s) Name and ID: | Course Code and Title:Integrated Project Quality management. BUS4956 | Date: | Section:CLW | Submission Deadline:week 16 Late submission results in losing grades. For every working day delay the maximum grade decreases by 5%, up to a maximum of 35% after a week. Also note, not following the formatting guidelines an additional 10% may be lost. | Name of the Course Team Leader /Academic Coordinator (Moderator):Dr.BeenaSalimSaji This Assessment and the related Marking Scheme have been pre-moderated and approved by the Course Team Leader/Academic Coordinator of the Business Department according to the following criteria * The learning outcomes are covered as indicated in the assessment strategy. * The questions are clearly constructed and at an appropriate academic level. * The possible marks for each question are clearly stated. * The amount of time for the exam is properly allocated. * The level of English language is clear and suitable for the course. * The marking scheme is clear and detailed | Academic Format Reports/Essays submitted must follow the APA (American Psychological Association)thehttp://owl.english.purdue.edu/owl/resource/560/01/.Formatting and language contribute exactly ten percentage points to the overall grade. | Warning to Students! Students must submit their own works as assignments, and they cannot copy anybody’s ideas into their...
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...NATIONAL AVIATION UNIVERSITY Air Transportation Management Department TERM PAPER On discipline“Basis of systems theory and management” Topic: «Airport as a complex system on the example of Boryspil» Kyiv 2012 NATIONAL AVIATION UNIVERSITY Department of air transportation organization TASK for course paper preparation student Roksolana Novytska Topic of the term paper: “Airport as a complex system”_______________________ 1. Period of term paper preparation: since ________2012 year till_______2012 year. 2. Stages of term paper preparation: * … 3. The task was given by________________________________(_______________________) (signature) (name) “______”____________2012year. 6. The task taken for solving _____________________ (signature of student) The term paper grade ______________________________________ The head of the commission: ________________________________________________”___”__________2012 year. Members of the commission: ___________________________________________________________ Abstract Total volume of course work is 37 pages. Contains 22 figures and 5 references. The aim of the thesis is to investigate Boryspil airport in terms of Systems analysis course. The work includes theoretical studies of all aspects...
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...Lean manufacturing has become an ever increasing necessity in American manufacturing. Companies are striving to make a profit in a wildly fluctuating economy. Added to that; companies are becoming more aware of their responsibility to the environment as global citizens. Competition and innovation introduce new and exciting products to the market place every day. Large global companies have to respond with Lean manufacturing systems that reduce costs, improve their quality and environmental impact. For the purpose of this paper, Boeing will be used as an example. They manufacture airplanes. This company was chosen due to the extent they have shown the capabilities and processes of lean manufacturing. They have implemented lean principles all through their organization. Their quality standards are extremely high; and they continually meet those standards. This is an enormous manufacturer who deals with ongoing manufacturing as well as innovation in the field. They have expressed a concern for the environment and their impact upon it. They also have a track record of high safety standards and programs for their employees. Boeing is the largest air travel manufacturer in the world. They are now experiencing serious competition with Airbus out of Europe. In an effort to compete more effectively with their competition; they have dedicated their focus on the implementation of and continuing improvement through lean manufacturing. Boeing has begun utilizing their...
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