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Quantitative Research Report

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Analysis and Implications for Practice of Quantitative Research Report

Introduction:
It is very essential to avoid miscommunication among the health care providers since it leads to decreased staff and patient satisfaction. In health care now it is a challenge to create an environment in which open and free communication takes place. For this purpose, by using communication tools such as the situation background-assessment-recommendation (SBAR) method, interpersonal messages among the team members are clear even in stressful situations. At Went-Douglass Hospital, the management team decides to create a Transforming Care at the Bedside (TCAB) to help the nursing staff solve their problems in adapting the changes. The TCAB team consists of 20 nurses, pharmacists, care managers, physicians, clinical coordinators, educators, and supervisors. The main aim was to improve communications and hence improve satisfaction among health care employees and patients. Also, the TCAB planned to find a comfortable environment that best suits the patients, families and the health care providers. They implemented three major factors: moving the change of shift report to the bedside, initiating the safety huddle, and establishing nurse-physician “intentional” rounds at the bedside. The trial took place in a 28 bed medical/surgical unit, with the staff members participating in the trial. The results helped to improve the communication between staff and patient in a medical facility, and created a unit which is TCAB philosophy oriented.

Purpose:
The purpose of this study was to change the standard practice of giving change of shift reports, in order to: 1) improve the satisfaction among the healthcare providers and patients, 2) to save hand off time, 3) to have all health care providers in the team participate. Another aim was to enhance the quality of patient information

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