...To: Mrs Caroline Hatcher ∞ Human Resource Manager ∞ ABC Company From: Mrs Chrisan Lewis ∞ Occupational Psychologist ∞ The British Psychological Society Report: Efficient Recruitment The Report The ABC Company has been experiencing a high turnover of staff, (particularly with the Call Centre Staff), and is considering the development of an Assessment Centre. The ABC Company requires information which pertains to psychology in relation to psychometric testing. This report will identify individual differences, the supporting theories and the associated psychometric tests (which must be Objective, Standardized, Reliable, Predictive, and Non Discriminatory) for the purpose of effective recruitment. Psychology involves the study of the mind which is complex and is the source of thought and behaviour. It is scientific and examines individuals, their mind and their behaviour, and attempts to understand and explain thought, emotion and behaviour (Wilhelm Wundt 1832-1920). Individual Differences Vast Variation among biological populations inspired the formulation of Darwin’s Theory of Natural Selection. Individuals are different and in fact unique based on a number of variables such as:- voice, skin tone, disposition, ethnicity, stature, attitude, physical symmetry, trainability, intelligence, aptitude, extroversion, introversion, sex, gender, neuroticism, expressiveness, memory, creativity, conscientiousness, agreeableness, values, beliefs and so on. The intelligence...
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...4 RESEARCH OBJECTIVES 2.0 THEORETICAL ANALYSIS …… 2.1 ACADEMIC THEORY, CONCEPTS AND MODELS 2.2 CURRENT STATE OF RESEARCH 3.0 RESEARCH METHODOLOGY 3.1.1 TYPE OF INVESTIGATION 3.1.2 DATA COLLECTION METHOD 3.1.3 SAMPLE 3.1.4 ETHICAL ISSUES 3.1.5 DATA ANALYSIS PLAN 3.1.6 TIMELINE (GANTT CHART) 3.1.7 RESOURCES 4.0. CONCLUSION 4.1. APPENDIX 5.0. REFERENCES 5.1 BIBLIOGRAPHY TITLE: AN EVALUATION OF PERSONALITY- JOB FIT AT ZANTECH Limited 1.0 INTRODUCTION Choosing the right person for a job, or for promotion, is a critical undertaking by any organization, for incorrect employee selections lead to frustrated employees and poor on-the-job performance. Personality-Job fit theory is a widely used selection tool that assists organizations in employee selection. It is widely believed that personality is related to job performance and career success. According to the theorist (Holland, 1985) cited in (Robbins and Judge, 2013) on Personality-Job fit theory, “a theory that identifies six personality types and proposes that the fit between personality type and occupational environment determines satisfaction and turnover.” Also according to Holland, quoted by (Arnold, et al., 2010) Holland’s main theoretical propositions, states that “People find environments satisfying when environmental patterns resemble their own personality patterns = Congruence. It encourages stability of behaviour and better work performance...
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...experience as a Senior Manager and through research of human resource theories and topics that fully examine the challenges in doing so. This paper is a theory of what would happen when hiring a replacement for a management position and will outline a job description, recruitment and selection strategy as well as testing and interviewing for the position. This paper will also discuss job performance, evaluations, salary and training and development. The first step in finding a replacement for the position would be to create a job description. According to Dessler (2011), a job description is a written analysis of what the jobholder actually does, how the responsibilities are performed and under what conditions. The knowledge, skills, responsibilities and stipulations are then written down to use a basis for assortment. This was a very challenging aspect of this process. It was hard to qualify and quantify all that embraces the position. However, having an accurate and complete job description helps ensure of attracting the right potential candidates for the position and that one have highlighted the most important and valuable skills needed. The job description can also be used later in development of a recruitment and selection strategy. Job...
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...Leadership Approach David Ruiz Pineyro LDR/531 Organizational Leadership February 7, 2013 Prof. Jose Rodrigo-Pons Leadership Approach On this paper I am going to explain briefly one of the major research approaches for studying leadership. Also included on this paper will be a summarized explanation of the strengths and weaknesses of the leadership approach selected along with an example in which this approach has been used in an organization. I would like to commence by mentioning that there is no particular stated definition for the word leadership. According to Yukl (2010) Leadership is such a broad subject than can range or vary from personality traits, behavior, influence, interaction, patterns, roles and relationships, and even the occupation of an administrative position (pg.2). Since leadership is so complex even though it has been studied for years researchers have not been able to come up with a particular definition for it. As Burns (1978) stated “Leadership is one of the most studied and less understood phenomena on Earth” (Bahreinian & Soltani, 2012, pg. 7). Therefore, different theories and approaches on this area of study have aroused over the years. But not all leadership approaches focus on the same assumptions. For example when we talk about the Trait Approach we emphasize on the particular attributes of leaders such as personality, motives, values, and skills. We have heard from time to time that anybody can be a manager but not everybody can...
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...personality theories, types and tests personality types, behavioural styles theories, personality and testing systems - for self-awareness, self-development, motivation, management, and recruitment Motivation, management, communications, relationships - focused on yourself or others - are a lot more effective when you understand yourself, and the people you seek to motivate or manage or develop or help. Understanding personality is also the key to unlocking elusive human qualities, for example leadership, motivation, and empathy, whether your purpose is self-development, helping others, or any other field relating to people and how we behave. The personality theories that underpin personality tests and personality quizzes are surprisingly easy to understand at a basic level. This section seeks to explain many of these personality theories and ideas. This knowledge helps to develop self-awareness and also to help others to achieve greater self-awareness and development too. Developing understanding of personality typology, personality traits, thinking styles and learning styles theories is also a very useful way to improve your knowledge of motivation and behaviour of self and others, in the workplace and beyond. Understanding personality types is helpful for appreciating that while people are different, everyone has a value, and special strengths and qualities, and that everyone should be treated with care and respect. The relevance of love and spirituality - especially...
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...Page |1 NAME DEGREE Jingjing LI BA (Hons) Business with Human Resource Management TUTOR TITLE Hans Christian Andersen Factors that Influence Employee Turnover in the Hospitality Industry DATE STUDENT March 2012 No: 10037381 Newcastle CAMPUS STUDENT No: 11027894 Project submitted in partial fulfilment Of the requirements of the BA (HONS) BUSINESS WITH HUMAN RESOURCE MANAGEMENT Of Northumbria University Page |2 DECLARATIONS I declare the following: (1) that the material contained in this project is the end result of my own work and that due acknowledgement has been given in the bibliography and references to ALL sources be they printed, electronic or personal. (2) the Word Count of this project is: Section A: 3991 Section B: 6422 Reflective Statement: 508 Total Word Count: 10921 (3) that unless this project has been confirmed as confidential, I agree to an entire electronic copy or sections of the dissertation to being placed on Blackboard, if deemed appropriate, to allow future students the opportunity to see examples of past dissertations. I understand that if displayed on Blackboard it would be made available for no longer than five years and those students would be able to print off copies or download. authorship would remain anonymous. (4) I agree to my project being submitted to a plagiarism detection service, where it will be stored in a database and compared against work submitted from this or any other School or from other institutions...
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...Organizational Chart Human Resources Organizational Chart Human Resources Human Resource Function Human Resource Function Recruitment Retention Recruitment Retention Employee Relations Employee Relations HRIS HRIS Compensation/Benefits Compensation/Benefits Compliance Compliance OD OD Workplace Safety Workplace Safety Labor Relations Labor Relations Staffing Staffing Health and Welfare Health and Welfare Healthstream/Education Team Healthstream/Education Team Retirement Plans Retirement Plans Organizational Development Organizational Development RISEN RISEN Wage/Salary Administration Wage/Salary Administration Halogen Halogen MBTI MBTI HR Function Primary Activities and Roles within HSHS 1.) HRIS: Human Resource Information System – Oracle PeopleSoft * Producing electronic pay stubs * Inputting compensation and salary information * W-2, W-4, 1095C Electronic Consent/Forms * Uploading/downloading of benefits after open enrollment * Monitoring life event changes * Inputting and monitoring change in status (FT, PT, PRN status) * Inputting new hire information, * Updating and maintaining current personnel information 2.) Employee Relations * Measuring job satisfaction * Measuring colleague engagement scores * Administering and implementing employee recognition programs...
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...PRE-EMPLOYMENT SELECTION TESTING With globalization, the market has become increasingly demanding and competitive. There is a demand for a range of goods and services, and to survive in this competitive environment, organizations need to align their strategic intent in line with the market requirements. The strategic intent thus shapes the mission statement of the organization, the structure of the organization and the values it follows. The organization then sets its performance goals according to its strategic intent. To achieve these performance goals it has become imperative for organizations to have competent people. Pre-employment selection tests help organizations identify and develop these competent people and play a major role in the today’s hiring process. These tests consist of one or multiple series of tests used to collect information from candidates for the purpose of aiding in hiring decisions and career development. They are also designed to measure how well the candidates communicate, solve problems, handle change, deal with stress, and manage subordinates, in addition to determining whether they have the specific skills and abilities required to perform the job. Employees affect an organization’s performance and profitability, and hiring qualified people costs the company time and money. Although the process of designing and developing job specific tests can sometimes be costly, selection tests can be quite cost effective in the long run as they...
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...Capilano University, Spring 2012, April 20th, Final Report BADM 202-01 Capilano University, Spring 2012, April 20th, Final Report BADM 202-01 Ming Lin & Thibaud Martin Ming Lin & Thibaud Martin The Influences of Choosing the Right Personality Test on Jobs and the Future Development The Influences of Choosing the Right Personality Test on Jobs and the Future Development Table of Contents Executive Summary 1 The current issues caused by inappropriate personality test 2 The Ways to Develop a Valid Personality Test 3 The Influences of a Valid Personality Test on the Future HR Management 5 The Problems and Obstacles 7 Conclusion 9 Executive Summary The influence of the appropriate personality test on the human resources management is that it can help enterprises to choose the suitable job, work, and team for individuals and make the right career choice and adjustment, based on the result of the test. These will ultimately help companies achieve a well-organized function and higher productivity through the rational development of staff capacities and skills. Personality assessment can help employers to cluster employees into a serial teams, which the team members in each group have similar personality, interests, values, abilities, and needs. By doing so, employees enable to contribute their maximum capacity and knowledge to the company. Also, there is a relationship among personality, motivation, and productivity. Team members are...
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...Justify vacancy/new post • Prepare job description • Prepare person specification • Determine suitable sources for candidates • Determine process for recruitment and selection • Initial screening of applicants Means: • Planning ahead - filling vacancies is a lengthy process • Organisation - keep records of exactly who has applied and the status of their application • Procedures - follow them and be consistent • Professional approach at all times & ensure those involved are well trained and briefed about the requirements. • Up to date - with all developments in recruitment & selection • Evaluate - the process & the people to ensure all required outcomes are received. TIMING IS CRUCIAL FOR SUCCESS AND COST EFFECTIVENESS. Place advert too soon and they may be waiting to start without pay Place advert too late and gap may be left which will incur costs Plan ahead for seasonal, sabbatical, holidays, maternity, etc. Plan where, when and how many adverts you may want to run Anticipate handling responses Allow time to shortlist C.V.’s and to arrange interviews Build in 4 week notice period for successful applicant (or more depending on the post/sector) The role of selection interviewing Interviews are very widely used in the selection process, as demonstrated by successive CIPD surveys of recruitment practices. • See our annual Resourcing and talent planning surveys As well as being simple to set up, interviews give the interviewer and interviewee...
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...| |EVIDENCE | |LEARNING OUTCOME | | | | | |Learning Outcome 1 |Understand the relationship between organisational structure and culture |Report | |AC 1.1 |Compare and contrast different organisational structures and cultures | | |AC 1.2 |Explain how the relationship between an organisation’s structure and culture| | | |can impact on the performance of the business. | | |AC 1.3 |Discuss the factors which influence individual behaviour at work. | | | | | | | | | | | | |Learning Outcome 2 ...
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...Introduction to HRM * What Is Human Resource Management? * Process of managing human resources (human capital and intellectual assets) to achieve an organization’s objectives (Bohlander & Snell 2007) * Policies and practices involved in carrying out the “people” or human resource aspects of a management position, including recruiting, training, rewarding, and appraising (Dessler 2008) * Designing management systems to ensure that human talent is used effectively * and efficiently to accomplish organizational goals (Mathis & Jackson 2008) * Term HRM is used in two ways: * Generic approach: describes a body of management activities - seen as a new term for ‘personnel management’ * Distinctive approach to the management of people: distinct from personnel management - a distinct philosophy * Organizational Assets: Physical, Financial, Intangible, Human * Old Myths about HRM Old Myths | New Realities | People go into HR because they like people. | HR departments are not designed to provide corporate therapy or as social health-and -happiness retreats. HR professionals must create the practices that make employees more competitive, not more comfortable. | Anyone can do HR. | HR activities are based on theory and research. HR professionals must master both theory and practice. | HR deals with the soft side of a business and is therefore not accountable. | The impact of HR practices on business results can and must be measured...
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...Executive Summary The “Dream” team will recommend Ann Rhoades to emphasize her presentation to focus on strategically developing and leveraging human capital architecture for executing JetBlue Airlines mission and vision, while striving towards sustainable strategic success. JetBlue is invested in executing and aligning resources and processes to providing every patron the ultimate flying experience. As a result of this commitment, JetBlue has achieved the acme of being ranked highest among low cost carriers for eight consecutive years by patrons within the airline industry for customer satisfaction dating back since 2005 (Mutzabaugh, 2012). JetBlue has strategic alignments in place that can replicate South West Airlines success when it comes to managing and sustaining congruent and horizontal fit human capital architecture. The portability of executive employees from South West Airlines to JetBlue has created an organizational advantage by incorporating successful components of HCA, while avoiding disadvantageous philosophy of closed culture to innovation using their retrospective experiences to make prospective decisions. This was the first step in securing valuable company specific pivotal human capital which translates into achieving a commitment to attaining and sustaining a competitive advantage. Resource support through innovative approach financial investment and industry experience has been integral for JetBlue’s successful start. JetBlue was started up with...
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...Contents Introduction in nawaloka construction Nawaloka Construction Company is a truly Sri Lankan construction organization that could offer multi-disciplinary service to suit your requirements and which has been in existence for over 65 years. It has the Category M1 for Building Works and Highways in the ICTAD Grading and is a Member of the NCCASL. It has the capacity to handle any type of construction work namely Piling Work of any magnitude, High rise Buildings & Factory Buildings, Land Development & Irrigation Works, Roads & Bridges, Water Supply Schemes & Elevated Water Tanks etc. It has a qualified and experienced staff in-house and the construction sites are well supervised and managed until the projects are completed. It has always met the requirements of the Clients and the Consultants and has proven it by completing the Projects on time to their entire satisfaction. The year was 1942, a turbulent period, the second world war was raging in Europe, the country under British occupation, industry in the modern sense was virtually non existent, the local entrepreneur class in a formative stage. This was the prevailing atmosphere when Deshamanya H.K. Dharmadasa made his entry in to the field of business in Sri Lanka. Nawaloka Timber Stores came into being and very soon made a household name in the country. Under his able stewardship and also with the assistance of his two sons, Nawaloka has grown into a group of companies covering many fields including...
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...MGT200 Assignment 3 MGT200 Assignment 3 Contents Introduction 2 Personality 2 Personality determinants 2 Personality Related theories 3 Five Key Factor Model 3 Hypothesis 3 Conclusion 3 Reference List 3 Introduction For many decades, there has been an ongoing debate about the usefulness and validity of personality measures in selection contexts. While some authors believe that those instruments lack validity, others recommend their use as a selection instrument. There is plenty of literature available on this topic, but it is fairly controversial (Alvesson 2002). For the purpose of this report; job performance concerns the attitudes, information and skills that are desired to facilitate one to perform the tasks listed in the job description by the organization; of which task performance includes one’s behaviour that involves in the conversion of organizational resources into finished goods and services. Organizations worldwide use performance appraisal as a means to ensure the job performance of workers, moreover personality measures recently have received considerable attention in the employee selection process since personality of an individual is closely linked with the process of job or work performance. The relationship between personality and the level of job performance is dependent on the environment in which he/she is working (Alvesson 2002). It is important to note that job or work performance of an individual are related to organizational success...
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