...INTERNSHIP PROJECT FINAL REPORT DES/SBTAP Automotive Repair and Refinishing Environmental Compliance On-Site Evaluations Ali Etebari INTERNSHIP PROJECT FINAL REPORT DES/SBTAP Automotive Repair and Refinishing Environmental Compliance On-Site Evaluations Ali Etebari (603) 868-1447 E-mail: aetebari@vt.edu Facility: New Hampshire Department of Environmental Services (NH DES) Small Business Technical Assistance Program (SBTAP) 64 North Main St P. O. Box 2033 Concord, NH 03302-2033 Contact: Rudy Cartier NH DES Small Business Ombudsman Phone: 1-800-837-0656 Fax: 271-1381 E-mail: cartier@desarsb.mv.com Faculty Advisor: Dr. Ihab Farag 255 Kingsbury Hall University of New Hampshire Durham, NH 03824 TABLE OF CONTENTS Executive Summary 3 Introduction/Background 3 Goals/Objectives 4 Approach/Methodology 4 Chemical Usage, Equipment Needs 4 Releases/Wastes Generated at the Facility 5 Details of Work Accomplished/Project Results 5 Pollution Prevention Benefits 5 Recommendations for Future Efforts 6 References 6 Appendices: A. Sample Report 6 B. Evaluation Checklist 10 C. Microsoft Excel Spreadsheet 13 Executive Summary: SBTAP is offering small-scale automotive repair and refinishing businesses free confidential on-site inspections in order to increase their awareness...
Words: 3029 - Pages: 13
...A PAPER ON “SELF-HEALING POLYMER TECHNOLOGY” [pic] SUBMITTED BY: Sreeja Gadhiraju, Naga vaishnavi.A, III/IV Mech, Sri Sivani Institute Of Technology. sreeja.btech@gmail.com INDEX |Topic |Page No. | | | | |ABSTRACT |1 | |introduction |2 | |INTRINSIC SELF-HEALING |2-3 | |EXTRINSIC SELF-HEALING |4-5 | |HEALING MECHANISM | 5-7 | |APPLICATION |7-8 | |PROBLEM AND CHALLENGES |9 | |CONCLUSION ...
Words: 2993 - Pages: 12
...BMW Company study Abstract: BMW is one of the leading luxury car makers in the market today. This study provides an insight into the company’s history and background. Also it contains an examination of BMW’s quality system, six sigma’s application and an observation of the quality control process throughout the different stages of the production phase. In addition, detailed information is presented on the number of employees and the training they receive before and during their work time in BMW. This project also reveals BMW’s customers relation policy: sharing customer’s feedback, meetings with customers and the adopted strategies in order to assure customers retention. It reveals the company’s place in the automobile market and its position among its competitors. Finally, at the end of the paper, a brief summary is found. It discusses the company’s strengths and weaknesses along with some proposals on how to deal with them. Purpose: The purpose of this thesis is to analyze BMW’s quality systems and quality control procedures. Also it aims at identifying BMW’s place in the market today and its relationship with its customers, employees and suppliers. Methodology: Primary and secondary Data used in this study had been collected from different sources: essays, books, articles and BMW’s annual reports. Results and conclusion: BMW is a well known and highly valued brand and has a high diversity in the products portfolio. It possesses high internal competence and a...
Words: 6824 - Pages: 28
...Study Unit Improving Your Writing When you complete this study unit, you’ll be able to • Identify your audience, medium, and purpose • Focus your ideas • Organize your material • Plan both informal and formal writing projects • Use words, punctuation, and sentences to achieve the effect you want • Revise, edit, and proofread to make your final copy accurate, professional, and attractive Preview Preview Writing a strong letter to apply for a job or putting together a convincing argument for a business report requires more than a collection of nouns, verbs, and punctuation. Good communication skills include the basics, of course, but proper planning, a pleasant style, and close attention to detail also count. This study unit is designed to help you make the best use of the writing tools you already have by making them work for you as you plan, develop, revise, and present your work. iii 1 Prewriting Organizing Your Material Patterns of Organization Outline Options Developing an Outline The Formal Outline 2 6 6 9 11 16 WRITING YOUR DOCUMENT 21 Types of Writing Key Considerations Writing the First Draft STRENGTHENING YOUR STYLE How to Give Your Writing Punch Choosing the Right Words Informality and Formality Using Words Properly REVISING, EDITING, AND PROOFREADING Revising Your Writing Editing Your Work Proofreading the Final Draft Presenting Your Work 21 25 33 36 36 ...
Words: 21051 - Pages: 85
...101 Small Business Ideas for Under $5,000 Corey Sandler Janice Keefe John Wiley & Sons, Inc. 101 Small Business Ideas for Under $5,000 Corey Sandler Janice Keefe John Wiley & Sons, Inc. This book is printed on acid-free paper. ● ∞ Copyright © 2005 by Word Association, Inc. All rights reserved. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Published simultaneously in Canada. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008. Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose...
Words: 90587 - Pages: 363
...|Internal Control and Accounting Systems (AQ2013) | |For use in the AAT Accounting Qualification | |A to Z Vehicle hire |Assessment book | Time allowed: Four months |AAT Level 4 Diploma in Accounting |QCF qual ref |SCQF qual ref |QCF unit ref |SCQF unit ref | |Internal Control and Accounting Systems |600/6892/9 |R324 04 |F/504/3353 |UD65 04 | |Notice to candidates | |All candidates must adhere to the terms and conditions specified for this assessment. | | | |Your report must be typed, completed and submitted for formal assessment within four months. Your assessment start date was recorded onto the assessment | |platform when you accepted the terms and conditions...
Words: 15176 - Pages: 61
...Nhi Nguyen 1 Toyota Communicating Through Crisis INTRODUCTION Since September 2009, the famous vehicle manufacture Toyota has suffered a severe crisis due to unintended quality problems in its cars. In responding to the crisis, Toyota has recalled more than 10 million vehicles worldwide for accelerator pedal, carpet and floor mat flaws that may cause unintended acceleration. This catastrophe has led to millions of dollars in settlements and U.S. fines, as well as hundreds of product liability lawsuits against the automaker, threatening the company’s previous reputation of good quality cars, as well as the brand image built up over time. This research paper aims to elaborate on the Toyota crisis in order to understand why Toyota faces an escalating crisis and how they deal with the crisis, and evoke lessons from Toyota scandal. ABOUT TOYOTA MOTOR CORP. Toyota is one of the world’s largest automakers, based in Toyota, Aichi, Japan. Since its establishment in 1937 in Japan, Toyota has a long history of building safety, reliable and high quality vehicles. Today, the company manufactures vehicles and parts at 53 production sites in 27 countries and regions around the globe, with a variety of sub-brands categories such as Lexus, Yaris, Corolla, Camry, Toyota trucks, and the world’s first gas/electric hybrid Prius, etc. (toyota.com). Its vehicles have been well known for quality, reliability and fuel efficiency. According to the article, “Accelerating into trouble,” from the Economist...
Words: 3352 - Pages: 14
...Sector GCC Competitive edge Vehicle Assembly in GCC GCC Source of imports GCC Highlights-Foreign trade in Automotive sector UAE Automotive Sector UAE Auto Industry SWOT UAE Economic SWOT UAE Business Environment SWOT UAE Automotive Sector trade Automotive Manufacturing in UAE Low cost and Luxury car market in UAE Used Car Market in UAE After- sales Business in UAE Car Rental Market in UAE Rationale for setting up projects in RAK Identified Projects UAE Auto Industry Forecast Scenario Automotive Products & Free Trade Agreements About Ras Al Khaimah About RAK Investment Authority References Annexure I II III IV V-A V-B VI-A VI-B VII VIII IX X World Motor Vehicle Production By Country And Type In 2008 World Ranking of Vehicle Manufacturers In 2008 UAE Imports & Re-exports of Vehicles in value term List of Automobile Component Manufacturers in GCC UAE Trade figures on components 2006-1008 In value term UAE Trade figures on components 2006-1008 In Numbers UAE Trade on Tyre & Tyre Products-2008 UAE Trade on Tyre & Tyre Products-2007 Key Global Tyre Manufacturers Contact Details UAE Trade on Vehicle Battery (Accumulators)-2006-2008 UAE Trade on Electrical Ignition System-2006-2008 List of UAE car dealers 3 6 8 10 12 13 13 15 16 17 19 19 21 22 23 23 24 31 33 35 36 37 38 38 54 56 57...
Words: 31801 - Pages: 128
...Study Unit Organizing, Researching, and Illustrating Your Material By Robert G. Turner Jr., Ph.D. About the Author Robert G. Turner Jr. holds a B.S. in business and an M.S. and a Ph.D. in sociology. He has more than 20 years of teaching experience, mainly at the college level, and is currently serving as an adjunct professor at Virginia Tech, Blacksburg. Dr. Turner is primarily employed as a professional freelance writer. His literary credits include two stage plays, two novels, and two nonfiction works, along with an array of publications in academic and educational venues. All terms mentioned in this text that are known to be trademarks or service marks have been appropriately capitalized. Use of a term in this text should not be regarded as affecting the validity of any trademark or service mark. Copyright © 2003 by Penn Foster, Inc. All rights reserved. No part of the material protected by this copyright may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the copyright owner. Requests for permission to make copies of any part of the work should be mailed to Copyright Permissions, Penn Foster, 925 Oak Street, Scranton, Pennsylvania 18515. Printed in the United States of America 07/24/06 • Approaches to organizing and outlining your documents • Researching information for use in reports...
Words: 18730 - Pages: 75
...Civil Aviation Policy – Consultation with stake holders Civil Aviation sector in India has soared to great heights in the last few years. However, the aviation industry’s growth will need proper policy orientation to ensure systematic, sustainable and orderly development. Hence, it is imperative that a clearly defined, long term civil aviation policy is formulated. Such policy while addressing issues related to safety, security, infrastructure development, revenue models, private sector participation etc. must also provide for a safe and comfortable yet affordable air travel to passengers. The Ministry of Civil Aviation, Government of India, is in the process of formulating a Civil Aviation Policy. The civil aviation sector has many complex areas, which need to be addressed in formulation of the policy; some of them are indicated below. Organizations and individuals are requested to give their inputs, views and suggestions on aspects given below (or any other related issues), for facilitating the Ministry of Civil Aviation in drafting the proposed Civil Aviation Policy. These may be sent to the DT section, Ministry of Civil Aviation, Rajiv Gandhi Bhawan, New Delhi, India; or e-mailed to Dtsec.moca@nic.in Views of some stake-holders already received are placed below for reference and cross fertilization of ideas. While giving your views, please mention specifically if you have any objection in keeping your views in public domain. Your views may be sent before 20th February,...
Words: 39344 - Pages: 158
...Table of Contents Executive Summary 5 Marketing Strategy 6 Background 6 Company 6 Products 7 Situational Analysis 7 Market Share 8 Goals 8 Strategy 9 SWOT Analysis 9 Strengths 10 Weaknesses 11 Opportunities 11 Threats 12 Customers 12 Competitors 14 Positioning 14 Competitor Market Share 15 Collaborators 15 Role of Partnerships 15 Complimentary Businesses 16 Climate 16 Political/Legal 16 Economic 16 Technological 17 Social/Cultural 17 Issues Analysis 17 Personal Computer Market 17 New Products 17 International Operations 18 Digital rights management system (DRM) 18 eBusiness Models 18 Market Research and Market Intelligence 20 Marketing Strategy 25 Tactical e-Marketing and Communications Planning 28 Tactical Approach 28 Product 28 Promotion 29 Price 31 Place 31 Use of Technology 31 Delivery Mechanism 34 Flexible manufacturing plants 34 Supplier Relationship Management. 35 Channel Management 36 Marketing Communications 37 Developing an Integrated Marketing Communications Plan 37 Overarching Goals of the Plan 38 Message Development 38 Communication Media, Venues, and Campaign Elements 39 Tactical Marketing Plan Elements 40 Regulation and Ethics Issues 45 Responding to Regulation and Ethics Issues 46 Assessing E-Marketing Effectiveness 47 Conclusion 50 References 51 List of Figures Figure 1 - Porter's Five Forces Analysis Framework 22 Figure 2 - Comparative Competitor Specifications 23 Figure 3 ' Online Advertising Tracking...
Words: 10270 - Pages: 42
...Economic Policy Paper on Political Stability and Economic Development: The Case of Bangladesh 1. Introduction Among the non-economic variables considered as sine qua non for development, political stability comes first. One may argue that other non-economic factors like rule of law, law and order situation are subsumed under political stability. On the other hand, major determinants of development like savings and investment, relative price stability, human resources, level of technology, factor productivity can play an effective role when political atmosphere is congenial. For example, it is argued that political stability and convenient law and order ensure the confidence of the people in the economy and its further development, which encourages the people to save. It also promotes confidence of the investors in the economy and convinces them to invest and reinvest. Of course, price stability, higher education and technical qualifications of the population, increasing factor productivity, technological modernity, export promotion etc. may not be directly related to political stability. But political stability in the long run ultimately ensures a relative price stability, improves educational and qualification status of the people, increases factor productivity, enables technology transfer, promotes exports. Those are the factors essential for economic growth. Moreover, long term political stability provides a congenial atmosphere for evolution of democracy. Democratic political...
Words: 19285 - Pages: 78
...Harvard Business School 9-488-016 Rev. March, 23 1992 Associate Professor Jeffrey Sonnenfeld and Research Assistant Meredith Lazo wrote this case as the basis for class discussion rather than to illustrate either effective or ineffective handling of an administrative situation. Copyright © 1987 by the President and Fellows of Harvard College. To order copies or request permission to reproduce materials, call 1-800-545-7685 or write Harvard Business School Publishing, Boston, MA 02163. No part of this publication may be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means—electronic, mechanical, photocopying, recording, or otherwise—without the permission of Harvard Business School. 1 United Parcel Service (A) The management committee at United Parcel Service (UPS) wrestled with the last item on the agenda. Frank Erbrick, head of the Information Services department, had been invited to make a presentation. Responding to Erbrick’s presentation, Jack Rogers, chief executive, inquired: “So you’re convinced that we can’t locate this talent internally or develop it in the smart computer-trained kids working in our districts?” “Oh, I think we can groom some from the inside, but we also have to get a large number of the senior programmers and middle managers from the outside. The field has gotten very specialized,” replied Frank. Erbrick was interrupted by Operations Vice President Frank Middendorf: “Look Frank...
Words: 11726 - Pages: 47
...User Administration |User Administration | | | |Module |Functionality |Integration | | | |Requirement | |General | | | | |System should have one super system administrator | | | |Super system admin shall be able to create roles for all system administrators and override | | | |the privileges created by system administrators. | | | |User credentials shall be communicated to user on the instance of creation and by system | | | |generated email. | | | |System administrators shall be able change their passwords and history shall be saved in | | | |system. ...
Words: 20750 - Pages: 83
...This page intentionally left blank English Grammar Understanding the Basics Looking for an easy-to-use guide to English grammar? This handy introduction covers all the basics of the subject, using a simple and straightforward style. Students will ¢nd the book’s step-by-step approach easy to follow and be encouraged by its non-technical language. Requiring no prior knowledge of English grammar, the information is presented in small steps, with objective techniques to help readers apply new concepts. With clear explanations and well-chosen examples, the book gives students the tools to understand the mysteries of English grammar as well as the perfect foundation from which to move on to more advanced topics. E V E L Y N P . A L T E N B E R G is Professor in the Department of Speech-Language-Hearing Sciences at Hofstra University, NewYork. R O B E R T M . VA G O is Professor and Chair in the Department of Linguistics and Communication Disorders at Queens College, City University of NewYork. English Grammar Understanding the Basics EV E LY N P. A LT EN B E RG Hofstra University and ROB E RT M . VAG O Queens College and the Graduate Center City University of NewYork CAMBRIDGE UNIVERSITY PRESS Cambridge, New York, Melbourne, Madrid, Cape Town, Singapore, São Paulo, Delhi, Dubai, Tokyo Cambridge University Press The Edinburgh Building, Cambridge CB2 8RU, UK Published in the United States of America by Cambridge University Press, New York www.cambridge...
Words: 80033 - Pages: 321
