...Business 4 Unit 4 [pic] Human Resources By the end of this unit you will understand: ❖ The role of the Human Resources Department ❖ The culture of an organisation ❖ Organisational structures ❖ Working practices available to employees within different types of businesses ❖ The recruitment process ❖ Contract of Employment ❖ Appraisal Part 1 – Human Resources The role of the Human Resources Department The human resources (HR) department is responsible for managing the staffing of an organisation. These responsibilities including hiring new staff (recruitment), providing staff training, carrying out staff appraisal and any other issues relating to staff welfare. The staff in this department will usually have some knowledge of employment law and will be able to advise the organisation in this area. Organisational Culture Different organisations operate in different ways. Some organisations operate in a formal way, whereas others are more relaxed. In the past, the culture of an organisation has been described as ‘The way things get done around here’. While one culture may work for one organisation, a different culture may work for another. It is, however, important that everyone working for that organisation understands, and works well within, the culture of that organisation. TASK 1 Like many organisations, schools have a set of values and everyone in the...
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...Stephen Ogabi 09:09:14 REGENT COLLEGE HIGHER EDUCATION BTEC LEVEL 3 CERTIFICATE IN BUSINESS BUSINESS RESOURCES 1. INTRODUCTION A business organisation can be defined as a commercial or industrial enterprise which involves a group of people that are managed and structured to meet a need or aiming towards actualising the business purpose. The main purpose of this assignment is to determine the essential documentations needed to carry out all employment related activities. This assignment will as well attempt to verify the impact of those aspects of non-financial resources, known as (physical, technological and human resources). In other words, it will clearly demonstrate the range of internal and external sources of finance related to the choice of London borough of Hackney Council as a reputable local authority. In conclusion, it will define the reality of the financial resources and the related importance in the daily running of the organisation. Historical background of Hackney Council The first real records of settlement in Hackney date back to Saxon times. Before this most of the borough was farmland, providing food for the Roman city of Londinium, whose defensive walls rose up just south of Shoreditch. Two major Roman roads ran through Hackney. What is now the A10 was once the Roman trunk road to Lincoln and onto York. A second major road ran along Old Street and then through Bethnal Green and eventually to Colchester. As one of five...
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...BUSINESS RESOURCE STAFFING NEEDS Objectives 1. Importance of staff 2. Determining Importance of staffing Staff is important to a business for the following reasons: 1. They complete the work that the business has been set up for. 2. They help each other when there is need to in order to complete certain task. 3. A business will have a variety so as to ensure smooth operation. 4. They make decisions that help them do the work within the business. 5. They play a public relation role as they represent the owner of the business to external stakeholders DETERMINIG STAFF LEVELS 1. The work to be done will dictate the number of staff needed, the higher the amount of work, the more the workers needed; however this may not apply for businesses that are capital intensive. 2. The skills of the workforce may mean that the business has fewer workers if they are multiskilled. However with limited skills can only perform a limited range of tasks meaning that the business will need more workers. 3. It may be expensive especially for small business to acquire the right workforce,, this may limit the number of staff it has. However businesses will be willing to pay huge sums in salaries to acquire the right staff. 4. Work with a dateline means that at the end of that period, the workers will no longer be needed; at the same time it may mean that a business has more for the duration in order to meet the dateline. 5. Bigger businesses can afford and may need more workers however...
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...Job advert A job advert is can be found in newspapers, on websites, notice boards in companies when there is a need for staff and it should be focus on the person that the company try to attract. Job adverts should hold simple and short sentences. To make the advertisement attractive bullet points could be used to list the requirements.The job advert that I found on Canterbury College website is Lecturer in Business (Marketing) Higher Education & Access. CV (Curriculum Vitae) A curriculum vitae is a document which hold information of the person. The information it covers are their skills, qualifications and backgrounds. Application letter “An application letter is merely another name for a cover letter, the official business letter often included with a job application and/or resume and sent to a prospective employer.” (http://www.ehow.com/facts_5003488_definition-application-letter.html ) Job description A job description is a statement of a specific job and it is useful format to list details like salary, location, start date, role, responsibilities, purpose, experience required and working conditions at the workplace This gives a clear idea people about what their job role is going to be like. The job description that I have chosen from Canterbury College website shows that their main requirements from the applicant is that to be able to provide the best education to students. Person specification “These are the skills that a job candidate must have...
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...AC 1.1 -Strategic contexts of Lafarge Tarmac The strategy of this joint venture is to achieve the best from both the companies that is innovation, good customer service and technical expertise for Lafarge and strong heritage of plant network and assess to raw material form the tarmac. The main objectives of union of these companies is to allow Tarmac aggregate business and the Lafarge concrete business to come together by which the company can work on different types of projects throughout the country. This also helps to leave better foot print in the economy. The company is also doing lots of work on sustainable products and system like reducing the embodied carbon in cement products, using waste-derived fuels and using several methods to reduce the energy consumption. The main objective of this joint venture is to reduce the production cost through innovation and exploring sustainability. AC 1.2 Issues involved in Strategic Planning at Lafarge Tarmac Strategic planning issues: Managers may have issues on facing the challenges in the company which can be minimized with the help of strategic planning. The managers can get the direction with the help of strategic planning. Strategic planning should be made in the right time. In the context of Lafarge Tarmac planning should be carried out frequently as there is lot of competitiveness in the market. As the company is new in the market strategic manager have to come up with better strategy to stand on top in the market. Every...
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...allowed you to obtain an efficient service delivery? Banks that send out Credit Cards automatically when their customer’s old one has expired again require an efficient process to identify expiry dates and renewal. An efficient service that replaces old credit cards will foster consumer loyalty and confidence in the company. All services need to be underpinned by clearly defined and efficient processes. This will avoid confusion and promote a consistent service. In other words processes mean that everybody knows what to do and how to do it. process process All companies are reliant on the people who run them from front line Sales staff to the Managing Director. Having the right people is essential because they are as much a part of your business offering as the products/services you are offering. People are an essential ingredient in service provision; recruiting and training the right staff is required to create a...
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...Boston-Ansoff Enterprise Question 2: Using additional data explain why the holiday packages Using the data we can create a conclusion on how the holiday packages have performed either as ‘favourable’ or ‘adverse’. Favourable variances are costs in terms of revenues occur when the actual revenues are greater than the budgeted or standard revenues. This also means that it’s good for the company as it means they are making profit as they are spending less money. Whereas, adverse variances are achieved when the actual performance is worse than the expected results, or making a loss in their estimation of finance. * Looking at the data the ‘UK summer’ package budget was £150,000 however the actual was £89,000 so the variance is £61,000 which means the company didn’t sell the packages that they wanted to sell but they sold under their budget that means it’s adverse as it’s not reaching to its budget. According to the data provided it also shows that summer in the UK was particularly wet compared to both Europe and USA. This explains that why people didn’t spend on the UK summer package as the weather was not good they might have planned to go somewhere else than coming to UK. * Euro summer package’s budget was £250,000 however the actual was £312,000 which means that it’s favourable as they have sold more packages then the budget required and the variance was £62,000 which is the profit made by Euro summer. There are many reasons that; it might have been favourable because...
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...The purpose of this document is to request approval to complete a research proposal which seeks to determine which small business resources offer value to Electronic Document Management, Inc. The primary areas of concern are in regards to: improving the company's ability to network with larger companies, improving the company's finances, and determining the technological needs of the company. The objective of the research is to assist to ensure the long-term success of the company, and also to ensure the company has the technology available to comply with the policies present in the financial and healthcare sectors. PROBLEM Electronic Document Management, Inc. may not be utilizing all of the small business resources available to the company. Relevant to professional business networking, Electronic Document Management, Inc. has recently experienced difficulties establishing new working contracts with larger companies. In regards to the finances of Electronic Document Management, Inc., the company was recently rejected for a commercial loan application. The company also recently expanded to a second office location. The recent expansion of renting out a second office location imposes additional constraints to the daily and monthly budgets, and therefore operating under this current business model may not be sustainable over a long-term period of time. In regards to technological capabilities, the company does not have any electronic billing system in place...
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...| Unit number and title | BTEC Level 3 90 Credit Diploma in Business | Unit 2: Business Resources | Learner name | Assessor name | | Sarah Price | Internal Verifier | Date Verified | | | Date issued | Hand in deadline | Submitted on | | | | | | Assignment title | Managing Human, Physical and Technical Resources (LO1&2) | In this assessment you will have opportunities to provide evidence against the following criteria. Indicate the page numbers where the evidence can be found. | Criteria reference | To achieve the criteria the evidence must show that the learner is able to: | | Task no. | | Evidence | P1 | Describe the recruitment documentation used in a selected organisation. | | 1 | | | P2 | Describe the main employability, personal and communication skills required when applying for a specific job role. | | 2 | | | P3 | Describe the main physical and technological resources required in the operation of a selected organisation. | | 3 | | | M1 | Explain how the management of human, physical and technological resources can improve the performance of a selected organisation | | 2&3 | | | M2 | Assess the importance of employability and personal skills in the recruitment and retention of staff in a selected organisation. | | 2 | | | D1 | Evaluate how managing resources and controlling budget costs can improve the performance of a business. | | 2&3 | | | Learner declaration | I certify...
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... Maintain Business Resources Assessment number 1 Certificate III in Business (Day) Table of Contents Introduction 1 Background 1 Body of the Report 1 1. About MCEC, its core business, resources and reporting procedures 1 2. MCEC Resource Management Polices 2 3. Problem areas 2 4. Areas of business that face potential resource shortages 2 5. Technology 3 6. Suggestions for improvement in resource management 3 Conclusion/Summary 3 References 3 Introduction This report is going to describe about an organisation in hospitality and events industry, its current resources acquisition and reporting procedures. This also identifiesorganisation policies in resources management. Furthermore, it will document any problem areas and identifies any potential resources shortages that business might have to face. Comments will be given on the possible impact on business’s operations after that. Likewise, technology devices that utilised in the management of resources are also spotted out in this report. Suggestions for improvement will be mentioned afterward. Background This case study is said at the Melbourne Convention & Exhibition Centre (MCEC) every year. As a student looking for experience in event industry and business management, I...
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...Business Resource P3 With Examples, you are to describe the main physical and technological resources required in the operation of your selected organisation. In this assignment I will describe the main physical and technological resources required in the operation of Tesco. Physical Resources Physical resources are resources that the business needs to maintain in order to carry out its activities. They mainly include things like facilities, buildings, machinery and more. These are resources that are available to a business’s organisations in form of buildings and other machineries needed for the day to day running of the organisation. Tesco have many physical resources such as their toilets, buildings, trolleys, CCTV’s. Toilets is a good resource to have within a good organization as it can attract more customers to not feel rushed into shopping because they need to go toilet they can shop at their own paste and use the toilet when they feel to. Another physical resource for Tesco is the car park so customers can park within Tesco’s car park and not have to worry about receiving a ticket, or checking their time to get back to the car before they get a ticket, this will also attract more customers to shop within Tesco. A recent physical resource that Tesco has brought in is the self-checkouts; this is good for customers that want to quick shop as Tesco can be quite busy on some days they don’t want to wait in the long queues so they can use the self-checkout which is...
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...Investigating Business Resources Introduction: In this assignment I will talk about what can happen to a business if costs and budgets are unmonitored. A budget is a plan for a distinct period of time. It may include things like planned sales volumes and revenues, resource quantities, costs and expenses, assets, liabilities and cash flows. It expresses premeditated plans of business units, organizations, activities or events in measurable terms. Budget helps to assist the planning of actual procedures by making managers to reflect on how the conditions might change and what steps should be taken now and by inspiring managers to reflect on problems before they come up. It also helps co-ordinate the actions of the organization by convincing managers to inspect relations between their own operation and those of other departments. Other essentials of budget include: * To regulate their resources * To communicate plans to numerous responsibility centre managers. * To persuade managers in order for them to achieve budget goals. * To assess the performance of managers * To deliver visibility into the company's performance In summary, the purpose of budgeting is stools: 1. Tools offer a prediction of revenues and expenditures, that is, concept a model of how a business might accomplish monetarily if certain strategies, events and plans are carried out. 2. Tools enable the actual monetary process of the business to be measured against the forecast. ...
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...P1 Physical Man-made items are the source of physical resources that deals with day to day challenges in the business. Physical resource includes building, machines materials Insurance Maintenance. Material Management- They use in the planning, directing, controlling and coordinating those activities which are concerned with materials and record requirements, from the point of their beginning to their introduction into the manufacturing process. It begins with the determination of materials quality and quantity and ends with its issuance to production to meet customer’s demand as per list and at the lowest cost. Building SDSL is based in huge store. They have many departments such as electrical, poster and mirror like big glasses. They also have warehouse and different area for different product. They have a different department staff. An example of physical resource that SDSL needs is adequate building and facilities, such as a small office space for the HR and financial department s to a large warehouse space to store all of SDSL products. When customers enter the building facilities need to be arranged for them, such as meeting rooms or front desks. SDSL, for example, often have desks or rooms where customers can talk to an adviser about financial products, such as jewellery displays seen in Goldsmiths, as well as a screened area from which money is given out or paid in.For some businesses, the attractiveness of the building is not as important as the...
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...IRREVOCABLE OR NOT? MODIFICATIONS TO TRUSTS ERIC G. REIS Partner Thompson & Knight, LLP 1722 Routh Street, Suite 1500 Dallas, Texas 75201 Phone: (214) 969-1118 Fax: (214) 880-3183 State Bar of Texas 33 Annual Advanced Estate Planning and Probate Course June 10-12, 2009 Houston, Texas rd CHAPTER 10 NOTICE: In compliance with requirements imposed by IRS Circular 230, please be advised that any tax advice contained in this outline is not intended or written to be used, and cannot be used, for the purpose of (i) avoiding penalties under the Internal Revenue Code or (ii) promoting, marketing or recommending to another party any transaction or other matter addressed herein. TABLE OF CONTENTS I. II. INTRODUCTION. ...................................................................................................................................................................1 LEGAL CONSIDERATIONS. .................................................................................................................................................1 A. Texas Trust Code Provisions on Modification of Trusts. ....................................................................................................1 B. Merger of Trusts..................................................................................................................................................................2 C. Sale to New Trust. .............................................
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...M2:The importance of employability, and personal skills in the recruitment and retention of staff Telecommunication Sector (Alcatel Lucent) Employability and Personal Skills Employability is defined as a person's own capability for acquiring and maintaining employment Employability depends factors like the knowledge, personal skills and abilities possessed by the individual and the way he presents those assets to employers. In other words it is the process of self assessment of an individual which can be done by himself or by some other person or agency. Importance of Employability and Personal Skills - In the Recruitment and Retention of staff : While in the process of hiring and selecting individuals in an organisation, the management has to identify a certain selection criteria. This selection criteria consists of a list of abilities and skills, in addition to certain education standard an individual must possess if he has to qualify for that position. An individual who has acquired certain skills like computer knowledge (hardware / software) will be more valuable for an organisation than the one who does not have this skill. The organisation will not have to train the individual who already has this capability. The organisation will get a “Ready Made” asset which can be utilized straight away on a project. The Alcatel can also short list those individuals with certain basic knowledge or skills in a specified field. The individuals can be trained on...
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