...Service Request SR-rm-022 for Riordan Manufacturing Christina Noll BSA/375 December 6, 2014 Instructor: Morton Smith Service Request SR-rm-022 for Riordan Manufacturing Before the project begins information needs to be gathered from key stakeholders and from observations of how the current system works and is used. Next this document will describe information-gathering techniques that can be used, as well as systems analysis tools that can and will be used for the project. This document will also identify key factors to ensure that information required for the project is gathered successfully. An explanation of the importance of the project scope, will be given. A description of the areas of project feasibility that will be examined will also be discussed. Information will need to be gathered in two different ways. First information will be gathered from the key stakeholders, such as the President & Ceo- Dr. Michael Riordan, the Chief Operating Officer- Hugh McCauley, the Director of Human Resources- Yvonne McMillan, and the Chief Information Officer- Maria Trinth. These key stakeholders are important because they can explain what the current system is as well as how it is used. The second way is to gather information by observing how each employee uses the current system, notating key elements of the system that is used by all employees. Two techniques that are recommended to be used in the information-gathering process are, one-on-one interviews and/or a facilitated...
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...BSA375 Service Request SR-rm-022, part 2 Analyze to Design Riordan Manufacturing HR System Riordan Manufacturing has submitted a service request as they are trying to move from an outdated system to a more modern version. Currently, the data is stored manually in their headquarters in San Jose and this needs to be fixed, there will be several modules places into a single system that can be accessed from the rest of their locations countrywide. Companies should not try to quickly consolidate data center operations (Lemos, 2009) and based on this the next application architecture and process design will be recommended. System Data and Application Architecture The current system is not properly set, therefore the data access is unsafe and hard to access as there is much of data stored and only accessible to few people, the new system that will be put in place will receive all the imported data and then classify it into different levels of access, restrictions will be put in place so the data is only accesed by the people who is supposed to. ADP the company that will send the checks will be able to access information such as hours worked reported in timecards and pay rate but information such as insurance, training and certifications will not be available to them. When required direct managers can access most of the data but a log will be put in place so each time the personal file is accessed there is proof of who accessed the information and for what reason...
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...ervice Request SR-rm-022, Part 1 BSA/375 Service Request SR-rm-022, Part 1 Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected annual earnings of $46 million. All though Riordan Manufacturing Industries is a Fortune 1000 enterprise and a global manufacturer of plastic they currently do not have an integrated system that brings all the sites together as one.Currently, there are three sites that they manufacture from in Hangzhou China, Pontiac, Michigan, and Albany, Georgia. Riordan’s headquarters are located in San Jose, California, here the research needed to maintain Riordan’s success is done. Riordan Manufacturing, like any company, would not be able to experience any success without their loyal customers and the company’s steak holders. The key stakeholders within the Riordan Manufacturing Company that I would gather requirements from first would be would be management. After the management I would gather information from the employees. No one knows a company better then its staff. I would hold a meeting with the entire staff to decipher what the company’s current business challenges and future requirements this will as help me identify the company’s current and future business process flow. Once this is done key requirements which were gathered during the focus group will be consolidated into what will be foundation of the new system Riordan Manufacturing Company. The analysis tool I would propose for this project would be...
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...SR-rm-022 Daniel R. MacLeod BSA / 375 Jan 6, 2014 SR-rm-022 Riordan Manufacturing is a global manufacture of plastics ranging from Bottles to heart stents. The company employs 550 people all working to further development of their product. The company itself projects approximately $46 million annually. The company has established plants on many states here in the United States, as well having facility’s in China producing their product the company has a major research and development center located in California. The COO of the company has issued a service request for our company to analyze your Human resources department with the hopes of bringing a more state-of-the art technology to the disposal of all plants. This request labeled SR-rm-022 will take all forms of the HR and bring it in to one single intergraded application which will be the standard for all locations. The current Human Resources information system was implemented in 1992 which is 22 years old, and it is the hopes from Riordan Manufacturing that with today’s systems it will not only increase the productivity of the HR department but as well streamline it as well. The expected results as laid out in the service request SR-rm-022 has explicit instructions on the time line of this task, and must be completed within six months so the system can be utilized in the second Quarter of the upcoming year. So we are to define the business requirements of this development and support the objectives of the...
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...Service Request SR-rm-022, Part 2 Olavo Faco BSA375 December 17, 2014 Victor Raymond Service Request SR-rm-022, Part 2 After the last analysis, it was shown some very important points for a successful transition, which was also shown different ways to analyze are the best ways to improve the project and how the department communicate, promoting better communication and save time and money for Riordan. Security Controls One of the most important points in a system design and security for this reason that the whole system needs to have security controls in this way it is possible to install and operate controls as recovery, firewall, backup and other, all this are operations group tasks , developers also are responsible, especially with regard to information systems. Keep all data from Riordan safe and confidential mainly are two crucial points. Data such as information from employees, company policy and procedures will be the responsibility of Riordan, passwords, along with data encryption will be used, thus bringing more security to the company. Processes Use a third-party software can bring benefits to the company, will be an advantage for Riordan as the third-party seller will have the security guaranteed by them. The Riordan Manufacturing can save time by using COST, just use the training and services that are included in the programs that are already developed, this process can delay but had saved money if the case is necessary to use an additional...
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...Individual: Service Request SR-rm-022, Part 1 Name BSA375 August 3 2015 Individual: Service Request SR-rm-022, Part 1 In this service request we look at the organization, Riordan Manufacturing. We will look at the stakeholders in this corporation. We hope to gather information that will benefit in the development of a system for this corporation and we will discuss how we went about gathering said information. We hope to identify the key factors of the information that we have gathered for this system to ensure the information’s validity and that it was gathered correctly. We will explain what the projects scope is and why it is important by describing the areas of project feasibility that are examined in the analysis phase of the SDLC. In the end we will have gained a better understanding of how a system analyst does their job. * Looking over the human resources side of the pillar at the Riordan manufacturing it seems that there is a good representation of each group that is a part of the Riordan family with there being four different locations three in the continental United States and one abroad in China. With that tidbit of information there is not a consistent system that like communications from the China facility to any other but the corporateeadquarters in fact the corporate head quarters is the only way there is any communication from one sister company to the other it is like a giant game of telephone. For instance what if a shipment from MI went to the China...
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...Service Request SR-rm-022 BSA/375 JUNE 21, 2012 * * * Hugh McCauley, COO * Hugh McCauley, COO of Riordan has sent a service request to us. The service request SR-rm-022 stats that Riordan wants to make improvement on their current HR tools. They are currently using a variety of HR tools and would want’s us create one integrated application. To do this we will have to do a system analysis of their current system. An analysis will be made with recommendations to upgrade and consolidate their system. * The service request is basically a project statement. This is a document from the customer who clearly states what the project should deliver and outline the high-level work required for completing this project * (SR-rm-022). Riordan Manufacturing has 550 employees worldwide and has projected earnings of $46 million. It is a fortune 1000 enterprise with $1 billion in excess revenues. It is wholly owned by Riordon Industries and based in San Jose , California. * . We will use the joint application design (JAD) for our system analysis, this should help keep the analysis efforts to a minimum. Fact finding is at the core of system analysis. Interviewing of individuals who understand the current system and any known issues, including future activities needed...
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...Riordan Manufacturing Service Request SR-rm-022 (Section 1) Seth Stafford BSA/375 May 11, 2015 Todd Feuerherm Riordan Manufacturing Service Request SR-rm-022 Riordan Manufacturing was established in 1991 by Dr. Riordan. He started this company in San Jose, CA where currently the corporate office is and where the Research and Development Department is located. Riordan is a global plastics manufacturing company that is now employing 550 people. The annual revenues are 46 million and they have plants in Albany, GA, Pontiac, MI, and Hangzhou, China. The plant in Albany produces plastic beverage containers. The one in Pontiac products custom plastic parts and the one in China produces plastic fan parts. Riordan Manufacturing is a subsidiary of Riordan Industries, Inc a global plastics manufacturing company that is a Fortune 1000 enterprise with revenues that will exceed 1 billion (Apollo Group, 2011, 2013). The C.O.O. of Riordan Manufacturing Hugh McCauley has submitted a service request SR-RM-022 the goal to improve the human resources information system. This request will affect all plant locations throughout the company. Riordan wants the system to be state of the art and will take advantage of the newest technology out there. The expected results will define the business requirements needed to me this proposed enhancement. The overall objective is to create a detailed system and an aggressive project implementation plan that Riordan Manufacturing can plan to utilize...
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...Service Request SR-rm-022, Part 1 Your name here University of Phoenix Online BSA 375 Insrtuctor Date Service Request SR-rm-004, Part 1 Riordan Manufacturing is an international plastics manufacturer that currently employs 550 people with projected annual earnings totaling approximately $46 million. The company is completely owned by Riordan Industries which is a Fortune 1000 enterprise with revenues of up to $1 billion. The company’s merchandises consists of plastic beverage containers that are produced at its plant in Albany, Georgia; custom plastic parts are manufactured at its plant in Pontiac, Michigan; and plastic fan parts are created at its facilities in Hangzhou, China ("Riordan Manufacturing", 2013). Hugh McCauley, COO of Riordan Manufacturing, wants to integrate the existing variety of tools in use into a single integrated application. I have received a request from Hugh McCauley to develop an approach to replace the current HRIS. The current system was created in 1992 ("HRIS", 2013). With a new and improved system, Riordan will be able to become much more efficient, save time, and most importantly, save money. An advanced human resource management system can improve the company. According to the Service Request SR-rm-022, Riordan plans to put into place many of the existing HR tools into one integrated application so the company is able to benefit from a more refined information system within the Human Resource Department. ...
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...Service Request SR-rm-022 Kevin Page BAS 375 April 18, 2016 Susan Ferebee Service Request SR-rm-022, Part 2 Application and Process Design When designing the initial architecture for the application and process you will need to get the definitive interface that will interact with the business needs. This will be one of the most important parts of the program, this process will be essential throughout the System Development Life Cycle(SDLC). After reviewing the current architecture setup that Riordan is Using, I recommend altering their architecture to an N-Tiered design. N-Tiered “data applications are data applications that are separated into multiple tiers. Also called "distributed applications" and "multitier applications," n-tier applications separate processing into discrete tiers that are distributed between the client and the server” (Microsoft.com). Essentially this tier is the most consistent as well when factoring in the SDLC. The diagram at the end will demonstrate the following Application and Process Design for Riordan. Operational Requirements Riordan Manufacturing is one of the major companies that is growing in the industry. This requires most users to be mobile with a thin client server architecture could be used. It is easier to code the program or websites in HTML5. The system will then be able to work with the N-Tier view web based application or mobile apps designed for iOS, Android, or Windows OS. This will require most users to have mobile...
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...Service Request SR-rm-022 Jason Johnson BSA/375 September 15, 2015 Karen Knox Service Request SR-rm-022 In this paper we will describe the said stakeholders in the company, which are supplying the requirements for the services in which they offer. Then we will explain the techniques for gathering the information for this project at hand, as well as try to define the scope of it all and finally link everything g up to the Systems Development Life Cycle. Key Stakeholders Now there is, in fact, a most considerable amount of stakeholders, which are involved with the Riorden Manufacturing Company itself. These people or holders would include Mr. Riordan, Ms. McCall, Mr. Collins as well as other upper management and the IT department would also be included in this group. Now these people and staff would be consulted with as well as some of the other staff prior to and during the development of the new system that is being put into place for the company. Information Gathering In order to see that the said system is up and function able there are in fact a couple of step that are needed to insure that the SR-rm-022 is going to function okay (Mochal, 2008). 1. Single Interviews 2. Group Interviews or Workshops 3. Facilitated Sessions 4. Joint Application Development 5. Surveys 6. User Cases 7. Work Observation 8. RFP’s 9. Prototyping Now the order is not set in stone they can, in fact, go in any order or not at all. Now when we say not...
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...Riordan Manufacturing SR-RM-022 June 16, 2014 Riordan Manufacturing SR-RM-022 June 16, 2014 Key Stakeholders Identifying the stakeholders that related to Riordan’s HR system project and determining how each individual’s interaction with the system and the company is essential to defining each member’s role in achieving the project’s objectives. The Stakeholders make up the team that will collaborate and delegate to define the requirements that will make the HR project a success. Riordan Manufacturing has a well-defined strategic direction and end goal that has been defined, providing the stakeholders with a specific goal to work towards. Riordan Manufacturing’s stakeholders for the HR systems project are: the President and CEO, the Chief Operating Officer, the Vice President of Research and Development, the Vice President of Sales and Marketing, the Director of Human Resources, the Vice President of Marketing, the Chief Financial Officer, the employees, and the floor managers. Every stakeholder has a very important role in the company’s strategic plan that will work to develop a successful HR system. Information Gathering Techniques Analyze Organization charts - This will provide an understanding of how the department functions and identify individuals that could provide insight into their daily task and system requirements. Conduct Interviews - The primary method of obtaining information during the preliminary investigation is the interview. The interviewing...
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...SR-rm-022 analysis phase Joshua Hammer University of phoenix SR-rm-022 analysis phase Currently Riordan Manufacturing is debating upgrading their Human Resources system. This paper will go over the factors of information finding techniques, who the information would be gathered from, and the stakeholders in Riordan Manufacturing. It will also cover the project scope and why that scope is important. Stakeholders The key stake holders of the project are going to be the people who have an interest in the new system (Dennis). This can be the users of the system, the people the system impacts, the sponsor of the system, and the project champion of the new system. Key People In SR-rm-022 the key stake holders would include the Human Resources team. Since they are going to be the primary users of the system. All employees of Riordan Manufacturing can be considered stake holders or key people since they may be checking payroll or other Human Resources related information online. The Ceo’s will need to be able to pull information from the systems quickly and with easy readability. Information Gathering Information gathering is the first phase of the SDLC and will be key in figuring out the requirements of the new system being created. Techniques include: interviews, JAD sessions, Questionnaires, document analysis, and observation. Interviews Interviews is one step of information gathering and is most commonly used. With interviews you are...
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...Service Request SR-rm-022 BSA 375 October 20, 2014 Service Request SR-rm-022 Riordan Manufacturing is a worldwide plastics maker utilizing 550 individuals with anticipated yearly income of $46 million. There is a plant in Albany, GA that creates plastic refreshment holders, a plant in Pontiac, MI that delivers custom plastic parts, and a plastic fan parts office in Hangzhou, China. The corporate office is in San Jose, CA alongside the organizations Research and Development Department. Riordan Manufacturing is a subsidiary of the guardian organization Riordan Industries, Inc. a Fortune 1000 undertaking with incomes in overabundance of $1 billion (Apollo Group, 2013). Mr. Hugh Mccauley, COO of Riordan Manufacturing has issued a Service Request SR-rm-022 to Smith Services Consulting Inc. coveting to incorporate the current mixture of HR devices into a solitary coordinated application utilizing today's current apparatuses as a part of the HR framework. This solicitation will influence all plant areas of Riordan Manufacturing. Riordan might want to exploit a more complex, state-of-the-workmanship, data frameworks engineering in their Human Resources division. The normal results will characterize the business necessities for the improvement of a HR framework to backing the target of this appeal. The destination is to make a point by point framework configuration and an undertaking usage arrangement needed to finish the venture. The venture ought to be finished in give or...
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...Service Request SR-rm-022, Part 2 BSA/375 Service Request SR-rm-022, Part 2 The application architecture and design determines the possible technologies used by information systems as well as the information, data, process, interface, and network components. This is the framework for the over-all design of a system. Riordan’s team will now need to decide which hardware and software Riordan will be need for their system based on the requirements needed for the new HR system. This part is crucial in order to build a reliable application through System Development Life Cycle phases (SDLC) (Valacich, 2012). Riordan needs portability, therefore a thin client/server architecture can be used. This should allow for the system to conduct transactions via the internet thru employee’s mobile and desktop browsers. Incorporation of the updated HR system with the current software is a requisite. To meet system requirements for integration with employee desktop computers Riordan should use a client /server architecture. This a high tech system will allow better integration of hardware, and will handle the payload. This is because of the client/server architecture dependability, scalability, Efficiency, and readiness. The client/server architecture is only as good and secure as its operating system, this is why the upgrade to Windows Server 2012 operating system will happen. Windows Server 2012 capabilities range from (Microsoft, 2014): * Server Virtualization * Storage *...
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