...Ethical Leadership in Organizations Lisa Hunsucker MGT 380 April 19,2010 Leadership is by all means a special talent that not all people possess. A leader must also have ethics to be effective for the long term in the corporate world. These leaders generally implement ethical programs in order to influence an organizations climate (Yukl, 2010). I will evaluate the importance of ethical leadership and the role it plays into today’s organizations. In addition, I will discuss the repercussions a company may have when its leadership allows and even rewards unethical business practices. Lastly, I will apply my personal leadership perspective. My perspective will include the path-goal theory and ethical practices that I find important to leadership in an organization. Ethical Leadership In the midst of making money in a business, when do ethics come into play? In any organization an effective leader must have people that will follow him or her. Generally speaking people will follow someone that is ethical and moral over a leader that is dishonest and immoral. This is just my observation through years of working. I know for me and many others the leaders I have followed, they were highly ethical in their business practices. The most effective leaders were those who empowered their employees to follow the same model of integrity. Velasquez (2006) states “when employees believe an organization is just, they are more willing to follow the organization’s managers, do what managers say...
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...Project Paper The Role of Cultural Values in Business Ethics: the case of ICT companies Muhammad Fikri Bin Ahmad (1022133) (Email:fikriahmad91@gmail.com) Mohamad Amali Bin Maulan (1013901) (Email: aku_amali@yahoo.com) Muhammad Muslim Bin Samsudin(1012545) (Email: aim_messi@yahoo.com) Tengku Muhammad Ihsan bin Tengku Hishamuddin (1027923) (Email: ihsan_libra@hotmail.com) MGT 3020 Business Ethics Section 1 IIUM Gombak 15th June 2011 The Role of Cultural Values in Business Ethics: the case of ICT companies Tengku Muhammad Ihsan Bin Tengku Hishamuddin, Mohamad Amali bin Maulan, Muhammad Muslim Bin Samsudin, Muhammad Fikri Bin Ahmad Kuliyyah of Economics And Management Sciences, International Islamic University Malaysia, Gombak, Malaysia. ABSTRACT Purpose-This paper aims to obtain views in ICT company regarding the role of cultural values in company performance in terms of customer satisfaction, skills in solving problems and capability in adopting new technologies and its influence to people behavior in terms of innovativeness and motivation. This paper also contributes to the discussion of cultural values in business ethics. Methodology-Data are collected through one on one interviewing process with 15 managers. Findings-The two main findings are firstly identified the moderating effects association between cultures in Malaysia with ICT company performance in terms of profit, customer satisfaction and capability in solving problems and adopting...
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...in the March of 1978, my dad was English and my mom Afrikaans. We were two siblings with me being the eldest, with a younger brother. I was blessed early on in life as I had both sets of grandparents on both sides as well as one great-grandmother on my mother’s side until I was twenty. My dad’s side of the family was from Irish decent and my great-grandmother from German decent. I grew up loved, and I adored my dad, for the most part we were a relatively normal suburbia family (Robbins & Judge, 2015). My grandparents on both sides where hardworking South African, my grandfather on my mom’s side worked for the Department of Trade and Industry as Head of Strategic Industries, while my grandfather on my dad’s side worked for Safair as an Area Manager. My dad didn’t pursue further education (Robbins & Judge, 2015) after school and started working in the sales. My mom pursued a diploma in art as she and her whole side of the family had that natural artistic flair. My dad and mom met when he was in the military service stationed in Upington, and strangely he first had eyes on my mom’s sister but after meeting both my mom and her sister my dad said that my mom was the girl he was going to marry after their first date. My brother and I were very different from an early age, I believe that due to the fact that I realised early on that my parents had to work really hard to keep the household together I took on adult responsibilities early in my life (Robbins & Judge...
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...What Affects does our Schemas and Critical Thinking Play in our Roles as Leaders GM591: Leadership and Organizational Behavior Instructor: Oliver London, Ph. D. Gloria Wilson gloriahomes@yahoo.com * 816-560-5913 December 10, 2010 INTRODUCTION Let me set the stage of this fascinating topic that I have created for you to understand, “What affects does our Schemas and Critical Thinking play in our roles as Leaders?” You must understand my background to see why I could not separate the two – Schemas and Critical Thinking. I was brought up in a southern Baptist family on my mom and dad side of the family. Our religion was number one and everything else was based on your beliefs (schemas) surrounding this very devout religious family. As I got older, and attended the business college for two years, before moving on to the big university, the first class I had was…you guessed it, Critical Thinking. I know I was a born leader, no doubt about it. I loved making sure everyone was well cared for in the family, as a child and as adult. You put all these together and you have created a…I will let you read it in the conclusion. My schemas as a child led me to believe, and do certain things as a child, to the clothing I wore down to the shoes I wore. Let me broaden it up for you a tad bit in schemas in the business world of thinking. “Schemas are cognitive frame works that represent organized knowledge developed through experience about people, objects, or events...
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...stakeholder of an organization has got an important role to play in nurturing an ethical culture in an organization. This research paper discusses the level of responsibility that an individual manager has in the ethical culture of his or her organization. This is done with close attention to academic journals and research. The paper will derive its arguments from veteran theories like the Utilitarian and the Kantian theories. The paper will also relate its discussions with the case study about Enron a USA company that collapsed as a result of unethical behavior in the management. Some of the components that will be highlighted in the paper include; the importance of an ethical culture in an organization, the dangers of lack of ethics in an organization and the strategies that can be used to promote ethics in an organization. Justification of the research. The study of the role of individual managers in the ethical culture of an organization is a justified venture. This is because of the increased calls for ethical behaviors in organizations. The expectations of the staff and the society at large on ethical behaviors have increased tremendously over the past decade (Kansas & Plain 2002). Organizations also have a constitutional responsibility to perform their businesses ethically. Failure to uphold ethics in organizations results in unfavorable consequences both from within the company and from the stake holders of the company (Donaldson, Thomas and & Preston 1995). As representatives...
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...Roles and Behaviors Description of Company My business would be an NFL merchandise store. We would sell all new apparel, which would include jerseys, shirts, hats, etc. We would offer all the latest styles and keep full stock of popular items. The popularity of the NFL would help my business strive and my knowledge of the league would help drive sales. Roles and Behaviors Entrepreneurs I would be the entrepreneur of the company and make sure that we stayed ahead of the competition. Location would be important to the company. I would choose an area that attracts buyers and is easily accessed by customers. I have a passion for the NFL and my knowledge of the league brand will be needed to stay ahead of all competitors. Managers My management team would be in charge of scheduling, hiring employees, inventory, pricing, and general issues. I would expect management to be respectful to our employees, but also be punctual and stern. Being a good manager means delegating responsibilities to employees that are capable. Training would also be an essential part of management. I would expect my managers to know how to do every job within the store. Employees Our employees would be in charge of stocking, customer service, cashiering, and also aspects of inventory control. Employees need to be honest and punctual. I would also expect that they be willing to offer new ideas and be open to talking to both management and myself. What behaviors and attitudes...
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...Study In the article “Consensual Relationship Agreements” it is said that 72% of companies had no policy regarding workplace romance by referring to Society for Human Resource Management (SHRM) Workplace Romance Poll. In my opinion, this is an indication that CRAs are not essential instruments for arranging workplace behavior. Only a few companies implement CRAs. These companies apply for CRAs in different ways. Some companies may wish to recognize the relationship and to avoid negative consequences of it. However, some other companies concern about the maintenance of productivity and protection of the organization against any probable lawsuit. It can be considered that there is nothing to do with the ethics in applying CRAs when the companies pursue productivity and a legal self-protection. These agreements are not law and order because CRAs depend on leadership’s discretion. Making decision differs from culture to culture because of diversity and ethics. In such cases, moral intelligence plays a significant role. The leadership must observe the behavior of all the employees in regard to integrity, responsibility, compassion and forgiveness. Actually, there would not be need to implement CRAs for a successful leadership. For example, unlike the USA, in my country there are no similar examples. Instead, such problems are solved by the human resources management. In my last job, in Turkey, two of my coworkers developed a consensual relationship and they tried to keep it private...
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...Leadership and Organizational Behavior Professor: Michael Belak Life Style Inventory Human behavior is one of the most complicated issues, hundreds of thousands researches had been held to understand it. Human behavior is influence by culture, attitude, emotions, value, ethnic and other genetics factors. Most of the people knew that there is no perfection especially when talking about human behavior; also it’s very difficult to measure or evaluate it. Many people may be able to describe their strengths, but they do not like to talk about their weaknesses. On the other hand, people who can objectively identify their strengths and weaknesses. But in the same time they found difficulties to recognize how they can enhance their strengths and how they can overcome their weaknesses. Therefore, Human Synergistic In. developed computer software called life style inventory, which will be referred as LSI. The LSI software helps users to assess their behavior, not only that, it work with them to improve strengths and reduce the effect of weaknesses. LSI is tremendously helpful software especially when you come to the working behavior, which requires interacting, dealing and working with people who are different from you. In the rest of this paper I will try articulate my life behavior base on LSI test. I found that my primary behavior is “competitive” and my backup is “approval”. First of all, I want acknowledge that LSI test somewhat touches my primary behavior which is “competitive”...
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...far greater than you are likely to experience in your day-to-day routine” (page 1). Furthermore they “permit you to build knowledge in your various management subjects by dealing selectively and intensively with problems in each field” (page 1). Because the challenge of organizational mastery is so difficult and can never be solved, there are many books offering popular advice on leadership and management. They are often insightful because they are based on the writer’s personal experience. Because we have all mastered some organizational skills and have read some of those popular leadership and management advice books, we all carry around what our text calls as management opinions. Through this leadership assessment, I hope to evaluate my current abilities and develop a plan based off of the concepts in this course that will allow me to...
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...Organizational Culture Inventory Organizational Culture Inventory The organization that I selected was my own company, ABC Pharmaceutical (the name of the company has been changed for this project). ABC is an organization with a long history of pharmaceutical innovation and excellence. World’s largest biomedical and pharmaceutical company, established in 1849, headquartered in New York. The company markets around 60 pharmaceutical products with 90,000 employees worldwide. ABC has a culture that breeds achievements and focuses on core values like Integrity, Innovation, Customer focus, Collaboration, Leadership, Performance, and Respect for people. Company’s mission statement is “We will become most valued company to patients, customers, colleagues, investors, business partners and communities where we work and live.” Current Culture Organizational culture is system of shared actions, values and beliefs that guides the thinking and behavior of the members of the organization. Organizational culture is often called “the character of the organization”, since it embodies the vision of the company. The value of the culture influences the ethical standard within the organization as well as employee behavior. As per the OCI survey the organization has Aggressive/Defensive culture that encourages members to be competent, controlled, and superior. These organizations tend to place little value on people and include cultural norms that reflect expectations for members to approach...
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...Associate Level Material Appendix B Roles and Behaviors |Description of Company | | | |My company is a bakery with bread and sweets, along with multiple drinks available. | | |It will have only morning and afternoon hours, with large ordering an option. | | | | | | | | Roles and Behaviors | |Entrepreneurs |The person ready to supply the enterprise, acquire productive resources, and to take| | |advantage of business opportunities to create goods and services that customers want| | |to buy and which creates profit. My entrepreneur will be the one bringing new ideas | | |for menu items, he or she will find out what the customer will buy, this will help | | |to lead us to success. I would also...
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...Appendix B Roles and Behaviors Description of Company A landscaping business has been needed in our town for a long time. Lawn care, landscaping, tree removal, etc. are time-consuming tasks. Certain tools and machines are necessary to complete these tasks, and they are provided by the company. The company does not employ many at this time but plans to in the future. The staff is friendly and courteous and takes pride in the services they provide to customers. Roles and Behaviors Entrepreneurs The entrepreneur is the owner but will not be part of the staff. The entrepreneur has seized upon organizational opportunities in this area. The community has been without a landscaping service for 15 years and in that time, more profitable ways to operate a business have evolved. The entrepreneur is ready to create a service that customers want to use that is also profitable. Managers The managers have been carefully selected by the owner as the responsible parties in the company. Managers are responsible for the business’ success or failure. The organization of the company will reflect the managers’ level of skill because they are responsible for the company’s organization as well. Planning, leading, and controlling are also roles and behaviors managers possess. Employees Employees are effective and efficient, honest, and courteous. Employees behave in the same manner they would when a manager is present, when one is not present. Personal...
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...Consultancy Report Index Executive Summary....................................................................................................................................................1 Organisational Context ...............................................................................................................................................2 Social and Economic Contexts ...................................................................................................................................3 Theoretical Overview .................................................................................................................................................3 Methodology ..............................................................................................................................................................8 Data Sample ...........................................................................................................................................................8 Measures .................................................................................................................................................................9 Control Variables ...............................................................................................................................................9 Abusive Supervision (AS) ............................................................................................................
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...Self-Reflection Week 1 This week I have learned a lot about organizational behavior, organizational effectiveness, and high performance work practices. I have learned what organizational behavior is, and why it is important. It was interesting to compare the company I currently work for to these theories and how they are following these practices. Organizational behavior is described by our text as “the study of what people think, feel, and do in and around organizations” (McShane & Von Glinow, 2010). People study OB for at least 4 reasons. First, it satisfies the need to understand and predict. Second, it helps to test personal theories. Third, it helps to influence behavior and get things done. Fourth, it helps improve an organizations financial health. I learned about the four perspectives of organizational effectiveness. I compared the High Performance Work Practices (HPWPs) from the text to Speedway, which is also the company I currently work for. The HPWP perspective states that effective organizations leverage the human capital potential of their employees. Specific practices have been identified as: employee involvement and job autonomy, employee competence, and performance-based rewards. Speedway regularly involves their employees in projects and activities. They ask employees to complete surveys to provide opinions and input. Speedway also tries to provide job autonomy. Each employee has an opportunity for advancement. There are training guides provided to our...
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...1. Place yourself in the role of manager. 1A) What should you do now? In the role of the manager, I would fire Dinah as her behavior resulted in friction between the teams and hampered the productivity of the company and its functioning. I believe the conflict of interest with Dinah and with the rest of company is the major problem overwhelming the question of whether she did the right thing or not. As a manager the present situation requires the decision to be made with the company’s future in mind and that is the sole reason for taking this decision. This, in my opinion, is a clear example of lack of organizational commitment and identification on the part of Dinah. 1B) After considering what happened, would you change any of your behaviors? After considering the overall situation and the sequence of things that happened, I believe as a manager I would have tried to understand the behavior of Dinah closely and would have tried to make her understand the reason behind the decisions that were taken in the past and show the impact it would have made if that decision wasn’t made. I would have tried to get to common ground of acceptance between Dinah and avoided the situation of her going to the extent of calling the customer directly to report. As a manager, the most important part of the role is to act according to the emotions of the employees and appease them with the right direction and solve the problem before it gets out of hand. 2. Do you think Dinah was right?...
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