...Overview Over that past five months I have learned a lot about how Club IT manage their company, and have develop a great plain to improve business by implementing technical programs and software. Club IT haves three big problems within their company that is holding them back from accomplishing their future goals, social networking in social media, sales report software, and a quality e-commerce provider. Therefore, by evaluating their resources, customers, and supply I was able to come up with the best technical solutions to fix the situation. The three technical solutions I came up with will help improve their company by creating a more effective way to receive and deliver information. I also incorporate a ERP, CRM, and SCM software that would help improve various departments within Club IT. Technology allows a company to be more organized and informed about what’s going on inside of their business, as well as creating a social community with clients. Identify three business problems that you see at Club IT Even though Club IT is a respectable business they still have two or three flaws they can improve to make business run smoother and chaptalize on more revenue. One of their main problems is not having a social networking or social media on their webpage which would allow customers to from a community with the club sharing input with one another. Club IT also do not have a proper system that keeps track of sales and statistics that could cause them to overlook important...
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...Management (SCM): Implement a system that will organize how orders are processed and distributed with anticipation for growth. Custom development with support of consultants. B. Customer Support System (CSS): Integrate SCM with CSS to form a seamlessly easy ordering system for product fulfillments and processing via web, phone and mail. Custom in house development. C. Business Intelligence System (BIS): Implement a system that provides real time reporting and data to make better business decisions. Customized purchased solution. D. Accounting and Financial Management (AFM) – Implement a web base system so employees can access and see financial data. Purchase a packaged solution. E. Human Resources Management (HRM): Implement a system for easy on boarding and roll off of employees. Allows employees and ex-employees to view benefits and compensations data, including policies and procedures. Purchase a packaged solution. 2. Create a technology architecture plan and graphic rendering using Visio or its open source alternative software for RPS to follow for the next five (5) years. 3. Write a two to three (2-3) page narrative with graphic depictions describing the plan and including: • An overview of the application architecture. The client will place an order by entering it on the website, calling in, or mailing in an order form. The information is entered into the CSS. The CSS will input that data into the database which will then populate into the SCM. The SCM will...
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...1. INTRODUCTION ERP has increasingly becoming popular among big and SMEs in today’s world. Tougher competition in the marketplace is generating the need to optimize resources, improve profitability and expand business requirements. Many companies are implementing ERP solutions to improve their day-to-day operations, improve response time on reporting to the Management and enhance capabilities. There are many solutions already established that can meet the specific business requirements of any organisations in any industry, hence choosing the right and the best solutions are essential to avoid wasting money and effort since ERP implementation could be excruciating and costly. Therefore, in order for a company to decide on which solution is the best for their business, they need to identify their existing processes and analyse in depth the existing flaws and their business requirements. This is supported by Travis (1999) who indicated that companies which put on greater efforts in ERP selection will achieve greater success. 2. EXECUTIVE SUMMARY According to Lee, Moon, and Lee (2006), ERP systems can be used as an integration with existing business systems and processes to assist an organization maintaining its competitive advantage. Consistent identification of such ERP changes or upgrades is essential to improve business processes due to robust technology development. Existing systems could expire and should be upgraded from time to time as business grows considering...
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...Forever 21 CRM and SCM Recommendations INFS1602 Assignment B z3457712 Hiu Kwan Lam, z5060301 Cindy Nguyen, z3406631 Syed Maheen Reza Word Count: 3488 Forever 21 CRM and SCM Recommendations INFS1602 Assignment B z3457712 Hiu Kwan Lam, z5060301 Cindy Nguyen, z3406631 Syed Maheen Reza Word Count: 3488 Executive Summary The purpose of this report is to outline the advantages and disadvantages of cloud- based CRM and SCM solutions, how it can enhance a business’ customer relationships and supply chain as well as balancing the risks of the use of this technology with the benefits. This report will firstly illustrate the benefits and disadvantages of implementing a cloud-based CRM and SCM solutions, in comparison to traditional on-site processes to assist Forever 21 in making a decision whether to use these CRM and SCM solutions or not. It will then describe how CRM and SCM solutions can maintain customer relationships and retention through the leveraging of an enhancing the efficiency of supply chain management and tailoring the product range through the use of these technologies. This report will accentuate the security, ethics and privacy issues that are associated with cloud-based CRM and SCM solutions. A recommendation of a specific vendor for cloud-based CRM and SCM solutions will then be provided to assist the CIO of Forever 21 in making a decision which is most suitable to a retail business such Forever 21. Table of Contents Executive Summary 2 Introduction...
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...Business & IT Expertise Network Focus Study / Bench Marking SCM(4) : Á¦»ïÀÚ¹°·ù ¹× ÆÐÅ°Áö ¼Ò°³ À̺ÀÃá »ï¼º SDS, e-Biz Consulting ÆÀ Â÷ ¸ñ 1. Á¦»ïÀÚ¹°·ù (Third Party Logistics) 1.1 Supply Chain Management ÀÇ º¯È1.2 °í°´ÀÇ ¿ä±¸ & Third Party ÀÇ ¿ªÇÒ 1.3 Third Party Logistics ½ÃÀåÀÇ °-Á¡ ¹× ¾àÁ¡ 1.4 Á¢±Ù¹æ¹ý°ú ¼º°ø ¿ä¼Ò (Àü·«Àû Á¦ÈÞ) 2. SCM ÆÐÅ°Áö ¼Ò°³ 2.1 SCM Vendor Map 2.2 Gartner Group Magic Quadrant Evaluation Criteria 2.3 Numetrix Ltd 2.4 i2 Technologies 2.5 SAP 2.6 Manugistics 2.7 People Soft 2.8 Advanced Planning Systems. Inc (APSI) 2.9 Chesapeake Decision Sciences 2.10 CAPS Logistics, Inc. 2.11 ProModel 2.12 IMI ( Industri-Matematik International ) 2.13 Aspect Development º» ÀÚ·á¿¡¼-´Â Á¦»ïÀÚ¹°·ù¸¦ °£·«È÷ »ìÆ캸°í, SCM ÆÐÅ°Áö¿¡ ´ëÇؼ- ÁßÁ¡ÀûÀ¸·Î ¾Ë¾Æº»´Ù. ÃÖ±Ù ¿ø°¡ Àý°¨,À¯¿¬¼º ÁõÁø, »õ·Î¿î Á¦Ç°, ä³Î, ¼-ºñ½º Á¦°ø¿¡ µû¸¥ À§Çè °¨¼Ò µîÀÇ °í°´ ¿ä±¸¸¦ ¸¸Á·½ÃÅ°±â À§ÇØ Á¦»ïÀÚ¹°·ù(Third Party Logistics)¿¡ ´ëÇÑ °í·Á°¡ ´Ã¾î³ª°í ÀÖ´Ù. º» ÀÚ·á¿¡¼-´Â Á¦»ïÀÚ¹°·ùÀÇ ¿ªÇÒ, °-¾àÁ¡, KSF µîÀ» °£·«È÷ ¼Ò°³ÇÏ°í ÀÖ´Ù. ¶ÇÇÑ, SCM Vendor Map °ú Gartner Group Magic Quadrant Evaluation Criteria À» °£·«È÷ »ìÆ캸°í, Numetrix Ltd, i2 Technologies, SAP, Manugistics, People Soft, Advanced Planning Systems. Inc (APSI), Chesapeake Decision Sciences, CAPS, Logistics, Inc., ProModel, IMI ( Industri-Matematik International), Aspect Development µî¿¡¼- Á¦°øÇÏ°í ÀÖ´Â SCM ÆÐÅ°Áö¿¡ ´ëÇؼ- ¾Ë¾Æº»´Ù. ÁÖÁ¦¿µ¿ª SCM, ¹°·ùÀ¯Åë, KSF PAGE 1 Copyright © 2000 BizSpectrum. All Rights Reserved. º» ÀÚ·áÀÇ...
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...Indian Institute of Technology Roorkee, Roorkee, India, and M.N. Qureshi Mechanical Engineering Department, Faculty of Technology and Engineering, M.S. University of Baroda, Vadodara, India Abstract Purpose – The purpose of this paper is to present a set of total quality management (TQM) and supply chain management (SCM) practices through an extensive literature review and to identify the relationships among them by comparing the identified TQM and SCM practices. Design/methodology/approach – An extensive overview of the practices of TQM and SCM is carried out using published research papers and some major TQM and SCM practices were extracted. These identified practices are then compared to explore the relationship between them for better understanding and application. Findings – The results reveal six major TQM and SCM practices from as many as 50 TQM practices and 40 SCM practices. The paper further compares these practices and found that management support and commitment, customer focus, and supplier partnership are the most common practices found in both TQM and SCM literature, and have the strongest impact in the integration of TQM and SCM across organizations. Research limitations/implications – This paper focuses only on the literature review of previously published studies, further empirical study can be undertaken using these six identified practices which may allow...
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...APICS Certified Supply Chain Professional Exam Content Outline I. Supply Chain Management (SCM) Fundamentals (30%) A. Overview of supply chain management 1. Supply chain management process overview 2. Definitions of supply chain, supply chain management, including reverse supply chain 3. Value and benefits of supply chain management (using the supply chain to improve profitability and decrease working capital) a. Key stakeholders in the supply chain 4. Evolution of supply chain management (definition of different stages, recognition, understanding, examples) a. Functional supply chains b. Integrated supply chains (internal and external) c. Value networks B. Aligning supply chain management with corporate strategy 1. Corporate strategy (strategic and financial planning) 2. Competitive priorities and future direction (use of visibility, velocity, and variability) 3. Aligning supply chain strategy and capabilities with corporate strategy 4. Driving supply chain decisions (e.g. processes, capacities, locations, etc.) with competitive priorities and supply chain strategy 5. Using ERP to align operations with...
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...Training and documentation 7. Installation 2.0 Project Estimates This section presents a set of estimates for the completion of the project, including people, hardware and software. Please include the following sub-sections. 1. People costs a. Historical or researched data used for estimates (Requires annotation listing where you got this information) b. Salary requirements 2. Equipment costs (Requires costs for all hardware and software used. It is assumed that all hardware and software will be new). a. Hardware b. Software 3. Estimation techniques and results a. Process-based (use the format shown in section 1.2.1 of the lecture) b. Second method c. Triangulation results 3.0 Project Schedule This section presents an overview of project tasks and the output of a project scheduling tool. The following sub-sections should be included: 3.1 Project task list The tasks that have been selected for the project are presented in this section. 3.2 Task network Project tasks and their dependencies are noted in this diagrammatic form. 3.3 Timeline chart A project timeline chart (Gantt chart) is presented. Please embed the Gantt chart in the document as this is the way end-users would see it. 4.0 Staff Organization The manner in which staff are organized and the mechanisms for reporting are noted. 4.1 Team structure The team structure for the project is identified. Roles are defined. Include an organization chart. 4.2 Management reporting and communication Mechanisms...
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...Fitter Snacker Clients for the SAP University Alliance Prepared by: Bret J. Wagner, Ph.D. Director, Integrated Supply Management Program Western Michigan University Kalamazoo, MI 49008 Phone: 269 387-5222 Fax: 269 387-5710 Cell: 269 271-9903 e-mail: bret.wagner@wmich.edu 1. Fitter Snacker Clients There are four versions of the Fitter Snacker Database client available for Student Exercises. In this document, the term Fitter Snacker Client will be used for the completely configured Fitter Snacker company. In addition to the Fitter Snacker Client, there are three other clients that are partially configured versions Fitter Snacker Client that can be used to teach SAP configuration. These clients are copies of the Fitter Snacker Client that were made during the development of the Fitter Snacker Client. The Fitter Snacker Client was created using the Dolphin Group configuration training document as a template. While there are significant differences between the Dolphin Group (and BPI) configuration classes, these are primarily in terms of the business context, although changes were made to make sure that each company in the Fitter Snacker Client was as independent as possible. The Fitter Snacker Client represents the fictitious Fitter Snacker Company...
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...strategies employed by retailers. Design/methodology/approach – A mixed methods approach was employed involving analysis of depth interviews with 27 retail supply chain executives combined with a follow-up survey capturing over 200 responses. Findings – In light of uncertain economic conditions, retailers appear to be developing more agile/responsive supply chain management (SCM) strategies. Additionally, retailers are putting greater emphasis on maintaining a balance of cost versus service than the cost-centered focus found in a prior study. Research limitations/implications – This study focused on US retailers and therefore results should be cautiously extended to the retailing environment in other countries. Practical implications – Retailing is not a “one size fits all” business, and study results suggest the SCM strategies used by retailers depend greatly on the nature of each retailer’s model. However, the need to create agile SCM processes while controlling costs was an overarching theme described by retailers. Originality/value – Retailers operate some of the largest and most complex supply chains, yet SCM research has generally overlooked the retail sector. This study...
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...University of Phoenix Material Overview of Information Systems Table |Information Systems Types |Description / Benefits |Example of Each (Including Vendor |How have you seen them used in your | | | |Name / Vendor Website) |organization or an organization that you | | | | |are familiar with? | |Databases |Stores Information electronally.|Example of Database would be the IRS|Databases are used in my organization by | | |The benefits of using Database |which they hold every individual tax|storing everything from one computer and | | |is that mutile users can use the|information from the time they have |then to all computers. | | |database, and also information |filled taxes. www.irs.gov.com | | | |is stored electoronally. | | | |Networks |When there are many computers |Example of Networks is LAN which are|Networks are used in my organizations by | | |systems link together. Benefits |local networks. www.ethernet.com |Emails. ...
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...End-of-term SCM Globe Summary paper Overview and learning objective: The personal experiences with simulation and modeling exercises are unique to an individual decision-maker. The goal of the Cincinnati Seasonings exercise is not the final outcome. Achievement is measured within the learning and accomplishments as a student evaluates options, selects an action plan, monitors results, and makes further adjustments. In a continuous improvement model, this approach is the "plan-do-check-act" cycle. During week 10 as the simulation draws to a close, the paper is an opportunity for each student to perform a personal assessment of what went well and the aspects that could be future improvement areas as that person approaches future logistics network challenges. Students will share their papers in a conference and peers will have an opportunity to compare their learning achievement with others. I. Introduction A. Overview of Cincinnati Seasonings - provide a narrative about the company and its business goals and objectives. This information is based upon the user manual. B. The initial supply chain scenario- describe the supply chain as of Week Two when the simulation exercise began. This includes the starting parameters and network configuration. II. Accomplishments (these are the aspects reflecting your own contributions towards stabilizing and improving the supply chain) A. What went well - what aspects of the simulation results were favorable? These were your major strides...
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...TITLE: INTEGRATION OF SUPPLY CHAIN MANAGEMENT IN PUBLIC HEALTH: A case study of USAID SCMS Project, Nigeria. NAME: Ogbolu', B, Emeka Supply Chain Operation Department, John Snow Inc. Abuja, Nigeria ORGANIZATION: USAID Supply chain management system project, Nigeria PROBLEM OR ISSUE TO BE ADDRESSED “The more integration, the better the performance of the supply chain” (Bagchi et al., 2005). SCM concept is defined as “integration of business processes” (Cooper et al., 1997). According to Lee (2000) the integration of supply chain does not only reduce costs, but it also worth full for the company, and all its shareholders. The ideal condition is that the whole process across the supply chain is designed, managed and unified as a unit. However, different peoples have different opinions, some are disagree with that integration and close cooperation with suppliers and customers is the best resolution in every case. Bask and Juga (2001) think that we have to to reevaluate the dominant vision of integrated supply chain management and propose that polarization of strategies in supply chains can lead to separation and give rise to semi-integration rather than full integration. For others intensive integration might not be in every area of SCM but it can be in some special areas such as quality management and performance measurement while in other areas it is valuable to have limited integration. Bagchi and Skjoett Larsen 2002 suggest a contingency approach to supply chain...
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...Infor ERP LN Development Tools 8.6 Developer's Guide © Copyright 2009 Infor All rights reserved. The word and design marks set forth herein are trademarks and/or registered trademarks of Infor and/or its affiliates and subsidiaries. All rights reserved. All other trademarks listed herein are the property of their respective owners. Important Notices The material contained in this publication (including any supplementary information) constitutes and contains confidential and proprietary information of Infor. By gaining access to the attached, you acknowledge and agree that the material (including any modification, translation or adaptation of the material) and all copyright, trade secrets and all other right, title and interest therein, are the sole property of Infor and that you shall not gain right, title or interest in the material (including any modification, translation or adaptation of the material) by virtue of your review thereof other than the non-exclusive right to use the material solely in connection with and the furtherance of your license and use of software made available to your company from Infor pursuant to a separate agreement (“Purpose”). In addition, by accessing the enclosed material, you acknowledge and agree that you are required to maintain such material in strict confidence and that your use of such material is limited to the Purpose described above. Although Infor has taken due care to ensure that the material included in this publication...
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...BALANCED SCORE CARD ORGANIZATION’S SUPPLY CHAIN MISSION / STRATEGY “Provide channel partners with the latest and competitive product range through a flexible and fast product distribution network while meeting organization’s organic growth objectives” OVERVIEW OF GOODS / SERVICES FLOW Consumer Wholesaler Consumer DC – Asia Mass Retailer Consumer Factory Europe Master Distributor Consumer Factory Asia DC – Europe Specialized Stores Consumer Wholesaler Consumer Page 1 DC – Africa Mass Retailer Consumer On-Line Stores Consumer BRIEF BACK GROUND STEKKO is a French marketing company which deals with the design, manufacturing, distribution & marketing of Consumer Electronics & Technology product range. 80% of the products are manufactured in China and Korea, shipped to distribution centers in Europe, Far East and Africa. STEKKO’s Tier-1 customers are Mass Retailers, Wholesalers, Specialized Stores and Master Distributors who are spread across 40 countries. Although the company’s key focus is on marketing and business development, because of its distribution driven business model, it relies heavily on a cost effective, efficient and fast supply chain network. The Balanced Score Card is a resourceful tool to illustrate the inter-relationship between various business units within STEKKO. Apart from identifying cause and effect dynamics which play out between different functional units, the exercise provides ample opportunity...
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