...Title: Who is the more effective leader? Executive Summary “Leadership is a complex phenomenon involving the leader, the followers and the situation” (Hughes, Ginnett and Curphy, 2012, p3). This paper will look at two leaders, one from the corporate sector and the other from the not-for-profit sector, Gail Kelly and Ian Cox. Both have developed styles of leadership to ensure they interact with their followers within particular environments and situation. Interactional framework needs to be taking into account, rather than looking at leaders, followers or situation in isolation, as this provides a complete view of the leadership process. The interactive nature of leader-followers-situation helps understand the changing nature of the leader-follower relationship and the increasingly greater complexity of situations leaders and followers face. An analysis of Gail Kelly’s and Ian Cox’s leadership styles exposes some similarities, within vastly different situations and followers. Daniel Goleman (2000) identified six different leadership styles, authoritative, affiliative, pace-setting, democratic, coaching and coercive. Both Kelly and Cox employ different styles in their attempt to gear the followers towards attainment of a goal, objectives and the fulfillment of a vision. The organisations that Ms Kelly and Mr Cox are employed have defined their leadership. Kelly heads and organisation who main goal is to make profits for its shareholders, whereas Cox’ role is...
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...Management http://jom.sagepub.com/ Servant Leadership: A Review and Synthesis Dirk van Dierendonck Journal of Management 2011 37: 1228 originally published online 2 September 2010 DOI: 10.1177/0149206310380462 The online version of this article can be found at: http://jom.sagepub.com/content/37/4/1228 Published by: http://www.sagepublications.com On behalf of: Southern Management Association Additional services and information for Journal of Management can be found at: Email Alerts: http://jom.sagepub.com/cgi/alerts Subscriptions: http://jom.sagepub.com/subscriptions Reprints: http://www.sagepub.com/journalsReprints.nav Permissions: http://www.sagepub.com/journalsPermissions.nav Citations: http://jom.sagepub.com/content/37/4/1228.refs.html Downloaded from jom.sagepub.com at The Hebrew University Library Authority on June 29, 2011 Journal of Management Vol. 37 No. 4, July 2011 1228-1261 DOI: 10.1177/0149206310380462 © The Author(s) 2011 Reprints and permission: http://www. sagepub.com/journalsPermissions.nav Servant Leadership: A Review and Synthesis Dirk van Dierendonck Erasmus University Servant leadership is positioned as a new field of research for leadership scholars. This review deals with the historical background of servant leadership, its key characteristics, the available measurement tools, and the results of relevant studies that have been conducted so far. An overall conceptual model of servant leadership is presented. It is argued that leaders...
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...com/ Servant Leadership: A Review and Synthesis Dirk van Dierendonck Journal of Management 2011 37: 1228 originally published online 2 September 2010 DOI: 10.1177/0149206310380462 The online version of this article can be found at: http://jom.sagepub.com/content/37/4/1228 Published by: http://www.sagepublications.com On behalf of: Southern Management Association Additional services and information for Journal of Management can be found at: Email Alerts: http://jom.sagepub.com/cgi/alerts Subscriptions: http://jom.sagepub.com/subscriptions Reprints: http://www.sagepub.com/journalsReprints.nav Permissions: http://www.sagepub.com/journalsPermissions.nav Citations: http://jom.sagepub.com/content/37/4/1228.refs.html >> Version of Record - Jun 8, 2011 OnlineFirst Version of Record - Sep 2, 2010 What is This? Downloaded from jom.sagepub.com at OhioLink on February 1, 2013 Journal of Management Vol. 37 No. 4, July 2011 1228-1261 DOI: 10.1177/0149206310380462 © The Author(s) 2011 Reprints and permission: http://www. sagepub.com/journalsPermissions.nav Servant Leadership: A Review and Synthesis Dirk van Dierendonck Erasmus University Servant leadership is positioned as a new field of research for leadership scholars. This review deals with the historical background of servant leadership, its key characteristics, the available measurement tools, and the results of relevant studies that have been conducted so far. An overall conceptual model of servant leadership...
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...Wladislaw Rivkin, Stefan Diestel, Klaus-Helmut Schmidt* The positive relationship between servant leadership and employees’ psychological health: A multi-method approach** Servant leadership is thought to encourage socially responsible and moral behaviors. In the present article, we test the positive relationship between servant leadership and employees’ psychological health. We argue that servant leadership is positively related to employees’ health because servant leaders shape employees’ needs and create work environments that fulfill these needs. We examine the proposed relationship of servant leadership (a) competing for variance with different well-known stressors, (b) in multiple samples, (c) at the within- and between-person level, and (d) in relation to long- and short-term indicators of strain. On the basis of this multi-method approach we seek to demonstrate that our results are invariant across different methodological conditions. In Study 1 (N=443), we simultaneously tested the between-person level relationships of servant leadership and job ambiguity to emotional exhaustion and depersonalization as the core symptoms of burnout. In Study 2 (N=75), we simultaneously tested the relationships of person-level servant leadership and day-level emotional dissonance to day-level ego depletion and need for recovery as outcomes. The results of both studies demonstrate that servant leadership is negatively related to strain and accounts for unique variance in short- and long-term...
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...using multi systemic therapy. The company has an adoption and foster care program that began in 1999. The company also has implemented a Specialized Crisis Services in 2003 with trained counselors that are available 24 hours a day. They implemented a mentoring program and MYPAC (Mississippi Youth Programs Around the Clock). Finally, there is YVLifeSet, a transition to adulthood program. Patrick Lawler and Youth Villages has served more than 23,000 families across thirteen states. U.S. News & World Report recognized Lawler as one of "America's Best Leaders" by U.S. News & World Report in conjunction with the Center for Public Leadership at Harvard University's John F. Kennedy School of Government. Youth Villages only objective is to help our nation's most vulnerable and troubled children. A2. Leadership Practices Describe three leadership practices of the primary leader of the...
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...UnitedHealth Group | Organization and Leadership Analysis | Western Governors University | | Miles Lee, Camryn | 3/10/2016 | The content of this paper is to evaluate the leadership style and practices of United Health Group while conducting a SWOT analysis and highlighting the strengths and weakness of the company. | Managing Organization Analysis: United Health Group Seeking to enhance the performance of the health care system and improving the overall health and well being of the people has been a part of United Health Group’s objective since the organization open its doors in 1974. Working with health care professionals and other key partners to expand access to quality health care; supporting the physician/patient relationship and empowering people with the information, guidance and tools needed to make personal informed health choices and decisions are the key objectives to United Health Group. Although much of the organization has changed over the years, these objectives to enhance the health care system and physician/patient relations while enhancing the overall well-being of their members have remained the same. In addition to UHG’s overall objectives, the organization operates by a set of values designed to maintain the innovation, integrity, compassion, performance and the internal and external relationships of the company. UHG prides itself on their values and have implemented policies to ensure that these values are exercised daily. One of the...
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...variation in styles, etc. In China, people pay attention to a person’s family background while dating or employing. We think, family background have a huge effect on a people and their future. Besides.her personality is important as well, she have a strong desire to learn, to study. What’s more, while facing with challenges, she will never give up. Though she is not an American citizen, she can adapt to American’s culture very quickly, which is the ability of flexibility and adaptability. She experience various cultures, which lead her to a very trans-cultural leader style. She has a clear vision about PepsiCo. “Performance with purpose.” What are the factors that could make Nooyi change her decision about corporate sustainability? I think if an event is immoral, Nooyi will change her decision about corporate sustainability. She likes challenges, if there are new competitors or changes in technology, these can change her decisions as well. Do you think Nooyi has a life outside of PepsiCo? Yes. Since she is a hybrid leader, one of the characteristic of a hybrid leader is emphasize work/life balance. She has a very happiness family, for example, she would take a call from her daughters any time, even during work hours, she held on to her value system that gave emphasis on being there for her children as well as her mother. She also has belief. Which leadership style is being used by Nooyi at PepsiCo? Highlight the mix of various leadership styles found in Nooyi...
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...Maxwell, “Leadership is not about titles, positions or flowcharts. It is about one life influencing another.” That is especially true when you are looking at church leadership-past and present. From David to Nehemiah to church leaders of today, these leaders exercise some type of influence over the people they have lead or are leading. Aubrey Malphurs takes the definition of leadership and turns it up another notch. Leaders just don’t have influence over the people they lead. They use their influence “to influence people in a particular context to pursue their God-given direction”.[1] In other words, it is the church leadership’s job to help the people they lead to see God and His work in their lives, to understand their purpose, actively pursue God’s plan for their life, and carry that plan out effectively. Because of the heavy mandate that all church leadership carries, it is imperative for anyone who is in a leadership position to know their leadership style and their strengths and weaknesses as it pertains to leadership. The best way to do this is to do a self-elevation or use resources that will help you survey the effectiveness of your leadership. During the first half of this course, I have been given the opportunity to read about qualities that a leader should possess. Along with the reading, the author has provided audits that when taken would help me to survey my leadership style and determine to what degree I possess these qualities. This leadership audit is...
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...concept of a leader as well as the term leadership, although a general consensus appears to suggest it involves a process of influencing and guiding relationships within an organisation . Guirdham (2002, p.15) emphasises the importance of leaders having good interpersonal and communication skills, which as Yukl suggest involves the ability to persuade others. Yukl (2013, p.18) further states there are additional factors that contribute to good leadership such as the situational context and the use of power. Another issue regarding the characteristics of leaders is that many theories and models have been based on Western perspectives (House and Aditya, 1997, p.409) and typically based on research with white males (Chartered Institute of Personnel and Development, CIPD, 2008, p.7). There is some cultural crossover in servant leadership, which according to Northouse (2013, p.219), was originally proposed by Greenleaf in the 1970s, and also has origins in ancient Eastern and Western philosophies; for example, it is deeply embedded in Arab-Islamic culture (Sarayrah, 2004, p.59). A further concern is raised by Mullins (2008, p.265) who states that determining who is a ‘good leader’ is a subjective judgement and cannot be based, for example, on financial performance alone. The aim of the following essay is to investigate whether certain characteristics are related to good leadership and which can be identified in theories and models of leadership such as trait theory, transformational...
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...ethical leadership? Michel Dion ´ Universite de Sherbrooke, Sherbrooke, Canada Abstract Purpose – The aim of this study is to know if ethical theories could be connected to some leadership approaches. Design/methodology/approach – In the paper eight leadership approaches are selected: directive leadership, self-leadership, authentic leadership, transactional leadership, shared leadership, charismatic leadership, servant leadership, transformational leadership. Five western ethical theories (philosophical egoism, utilitarianism, Kantianism, ethics of virtue, ethics of responsibility) are analyzed to see to what extent their basic concepts could be connected to one or the other leadership approach. Findings – A given ethical theory (such as philosophical egoism) could be suitable to the components of various leadership approaches. Ethical leadership does not imply that a given leadership approach is reflecting only one ethical theory. Rather, ethical leadership implies that for different reasons, various leadership approaches could agree with the same ethical theory. This is what we could call the “moral flexibility of leadership approaches”. Research limitations/implications – This study focuses on western ethical theories. A similar study should be undertaken for Eastern ethical theories coming from Buddhism, Hinduism, Confucianism, or Daoism. Practical implications – Some dualisms (such as Kantianism-transformational leadership, philosophical egoism-transactional leadership) do...
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...The Effects of Servant Leadership within an Organization Ariel Davis Dallas Baptist University MANA 6314 Organizational Change and Development The Origin of Servant Leadership The philosophy of servant leadership is attributed to the writings of Robert K. Greenleaf and based on his faith and experiences working at one of the world’s largest telephone companies. (Greenleaf, 1977; Spears, 1995). Greenleaf speculated that one individual could simultaneously be both a leader and a servant. Though the foundation of the concept is associated to Greenleaf, he states Jesus Christ amongst other biblical front runners are the greatest leaders who served others. (Greenleaf, 1977). Servant leadership gained popularity after the writings of Greenleaf in 1970. Since the original 1970 essay by Greenleaf, additional research articles, books, and lectures have been written on the topic of servant Leadership. In the article, Work, Spirituality, the Moral Point of View Kenneth E. Goodpaster describes the concept of Servant Leadership as a buzz phrase that has taken corporate America by storm, In an environment racked with stress, insecurity, tough decisions and 60-hour weeks, you might expect a resurgence of a management model, based on Machiavelli's Prince, Leonia Helmsley or some other Theory-X icon. Instead, there's a stirring in the opposite direction: A flood of management books, articles and musings that propose the idea of leading from a service perspective; managing...
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...C200 Managing Organizations and Leading People Hermisecier Broussard C200 October 20, 2015 C200 Managing Organizations and Leading People In today’s society, if a company or organization wants to get ahead and progress ahead of the game, quality leadership practices must be set into place in that organization in order to have a blueprint of knowledge of where they are heading and trying to go business-wise. Although, there can be major role differences in the way that organizations implement their leadership practices, all of the approaches tend to be unified with the desired outcome of improving the organizations efficiency practices and growth in helping the organization to move forward in the direction that they want it to go. A1. Description of the Organization The ACS or Army Community Service center is a one stop family center that focuses on serving military communities all over the world. It was implemented and put into place to offer an array of services that include but is not limited to information and referral systems, relocation assistance programs, orientations and briefings, financial readiness, family advocacy, employment readiness programs, army family team building classes, army family action plans, army volunteer corps, swap and assist shops, food pantries and Christmas shops. These programs in some way shape or form are very important to the military, their families and communities in which they were designed to serve as a helping agent to assist...
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...------------------------------------------------- Task 1: Organization and Leadership Analysis Assessment Code: C200-Task 1 Name: Nongbzanga Tiendrebeogo ID: 464060 Date: 25/9/2015 Mentor Name: Michelle Caldwell Table of Contents Acacia Overview 3 Acacia Description 3 Leadership Practices at Acacia 4 Relationship Between Leadership and Organizational Culture at Acacia 5 SWOT Analysis of Acacia 7 Organizational Strengths of Acacia 7 Organizational Weaknesses of Acacia 8 Organizational Opportunities of Acacia 8 Organizational Threats of Acacia 9 Leadership Evaluation at Acacia 10 Leadership Strengths at Acacia 10 Leadership Weaknesses at Acacia 11 Recommendations for Leadership Development at Acacia 12 References 14 Acacia Overview Since 1969, the Latino based agencies, Acacia Network Housing, a non-for-profit organization, provides services in the area of health, economic development and housing. According to the welcome message of the CEO Raul Russi, the company is exceptionally proud of the staff. Being myself part of the team, I can say that each employee completes their duties every day with consideration of the following values: Excellence, Commitment, Leadership and Customer Service. Looking closely at the big picture, I will analyze the head of my department, Ms. Jenny Morales, Head of the billing department at Acacia Network Housing. Ms. Morales being the one I am reporting to in daily basis will be the adequate individual to analyze...
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...Organization and Leadership Analysis Garry Simmons Western Governors University Table of Contents Organization Overview……………………………………………………………………… 3 Organization Description……………………………………………………………………. 3 Leadership Practices………………………………………………………………………… 4 Relationship Between Leadership and Organizational Culture……………………………... 5 SWOT Analysis……………………………………………………………………………... 7 Organizational Strengths……………………………………………………………………. 7 Organizational Weaknesses…………………………………………………………………. 8 Organizational Opportunities………………………………………………………………... 9 Organizational Threats……………………………………………………………………….10 Leadership Evaluation………………………………………………………………………..11 Leadership Strengths…………………………………………………………………………11 Leadership Weaknesses……………………………………………………………………... 13 Recommendations for Leadership Development……………………………………………. 14 References Organization Overview This organization and leadership analysis will include an in depth review of leadership practices and the relationship between leadership and organizational culture. I will perform a SWOT analysis of my selected organization as well as a leadership evaluation of the leader I have selected to analyze and I will provide my own recommendations for leadership development. The organization I have selected is a pain management clinic and the leader I have selected is the Medical Director. My goals are to improve on my own leadership style by learning and implementing a management style as well as techniques...
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...College of Saint Rose EDA 505- Introduction to Educational Leadership & Administration Instructor: Dr. Rich Hawkins Home Address: P.O. Box 707, Moriches, NY 11955 Phone & fax: 631 909 1388 ; 631 909 1452 Email: drrjh@optonline.net Course Description: The purpose of this course will be to explore the organizational setting in which schools function. Students will acquire an overview of organizational theory, culture, leadership, change, conflicts, and decision-making. Through involvement in self-study, class participation activities and discussions, individual projects, research and writing, students will gain insight regarding their own potential as school leaders. Students will be expected to begin developing their individual Professional Development Portfolios(PDP). Thisenables you to focus on your future developmental needs as an education leaders. The PDP will be a useful guide in your professional development throughout future EDA courses in general, and in particular will be used in conjunction with anNational Council for the Accreditation of Teacher Education (NCATE) rated Reflective Essay that will be completed at the end of your internship. Your portfolio will in part focus on the National Policy Board for Educational Administration’s “Standards for Advanced Programs in Educational Leadership”and the New York State Standards.These standards called the ELCC (Educational Leadership Constituents Council) Standards and the NYS Standards form...
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