...there were accusations of “questionable business practices, aggressive marketing tactics, misleading advertising, and poorly-constructed educational programs” (Schulz, 2000, p. 17). In response to these scandals, state and federal officials enacted quality review systems “to protect consumers from deceptive and unfair practices, [and to] assure quality education through the establishment of minimum standards” (Foster, 2004, p. 2). For-profit schools must now comply with strict licensing and accreditation requirements; institutional performance is measured in terms of student retention, job placement, loan default rates, and federal funds usage. In spite of these remedies, current attitudes toward proprietary education are still often based on the fraudulent practices of the pre-1992 era (Bailey et al., 2001). Other important differences between proprietary and traditional education include their governance structure, curriculum design, and faculty qualifications. In proprietary institutions, decision-making rests in...
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...class. Writing assignments are very tough for me. Therefore I might have to take extra writing classes to help me get through this program. However, I believe the more I read and write papers, the easier it will become. I plan on completing this program and obtain my Bachelor of Science in Nursing (BSN) by October 2017. Once I graduate with a BSN degree, I hope that I can advance my career and obtain a leadership positon at my current place of employment. Leadership skills play a critical role in decision making and assist in the development of quality improvement in various health care settings. To achieve effective Leadership practices, there should be a shift from hierarchical approaches to a leadership style that encourages shared governance with the availability of information and support structures to facilitate staff empowerment (Williamson, 2005). Effective leadership requires new ideas of thinking. Strong leadership also requires people to encourage others to be positive which in return creates positive outcomes. A characteristic of a good Leader is to be a creative thinker and to have the skills to...
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...XIAMEN AIR BRAND PROMISE CUSTOMER SERVICE TRUST WILLINGNESS TO PAY PREMIUM PRICE WE HAVE TO ASSUME THEY ARE TRUSTED = SAFETY & ONTIME RECORDS NOW, LET US LOOK AT HOW IT IS BUILT UP & DELIVERED BUSINESS MODEL GENERIC • ASSET MODEL (LIGHT/ HEAVY) • INVESTMENT • OWNERSHIP • MANAGEMENT STYLE CAPITAL & GOVERNANCE SUPPLY & DELIVERY PRODUCTION • VOLUME /QUALITY • IN-HOUSE/ OUTSOURCE • PLANT, PROPERTY & EQUIPMENT • HR PRACTICES • COST CONTAINMENT PRICING & PROMOTION • SUPPLY CHAIN CONFIGURATION • CHANNELS • DISTRIBUTION METHOD • MARKETING • • • • 5|2 PRICING POLICY REVENUE & MARGINS MARKETING CUSTOMER SATISFACTION & RETENTION XIAMEN AIR INFERRED MODEL • INVESTMENT IN 737-800 • EMPHASIS ON QUALITY IN HR PRACTICES » SAFEST • SUBSIDIARY OF C.S.A » BUT CSA MAKES NO DIRECT INVESTMENT CAPITAL & GOVERNANCE SUPPLY & DELIVERY PRODUCTION PRICING & PROMOTION • ROUTES AND INTERCONNECTIONS • SOME REGIONAL (ASIAN) ROUTES •HIGHER PRICING POLICY IMPACT ON REVENUES / ASK (YIELD) •MARKETING •CUSTOMER SATISFACTION & RETENTION 5|3 XIAMEN AIR DIFFERENTIATION SKIPPING THE SWOT FOR THE MOMENT SINCE COMPETITORS LIKE TRAINS, OTHER AIRLINES MACRO FACTORS SUCH AS FLOOR PRICING POLICY, STAKEHOLDERS OF GOVERNMENT ETC INCREASING COMPETITION BETWEEN PROVINCES & CITIES AND INCREASING NEED FOR REVENUE MANAGEMENT & WITHIN LIMITED SPHERE OF ACTION DUE TO CAPITAL CONSTRAINTS AND...
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...Getting the retained organization right: The other half of the shared services battle 2 Transforming the service delivery model for back-office functions such as finance, procurement, human resources (HR), real estate, and information technology (IT) continues to be a top priority for many companies. Such efforts usually aim to achieve several interrelated goals: to increase the function’s strategic contribution to the business, to improve operational efficiency and reduce cost, and to drive global data and process consistency. One widespread strategy for pursuing these goals is to establish a shared services organization (SSO) to execute back-office functional processes on behalf of multiple operating units. However, our experience shows that such efforts often fail to yield their intended benefits. Why? One important reason, in our view, is that many companies tend to focus almost exclusively on the processes to be moved into the SSO while paying little attention to the retained organization’s design and operation. We have seen many companies underestimate both the level of effort to get the retained organization “right” and the extent to which failure to do so may diminish the value of the shared services program. On the other hand, companies that do make the necessary investment in their retained organizations have a greater chance of reaping satisfactory returns on their shared services investment. Figure 1: Characteristics of the four types of functional activities...
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...a culture of academic excellence, scholarship and student achievement. As the university’s chief academic officer, the Vice president will work closely with provost, deans, faculty members, department chairs, student affairs, and a host of other departments to maintain an active learning environment that promote student learning through rigor and relevant academic study. The Vice President has ongoing collaborations with the Department of Student Affairs to monitor student enrollment, retention, graduation rates, student services and the evaluation of university programs. Role of the Vice President The role of the Vice President calls for someone to have exceptional managerial skills in higher education, government and corporate industry relations. When taking on this role, the Vice President understand and appreciates the mission, vision, goals of the institution and is able to relate it to all constituencies by ensuring quality instruction, services, faculty development, shared governance, ethical practices, and is committed to fostering a culture of equity, diversity, and inclusion throughout the...
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...Cloud Usage Risk Report November 2014 1 Executive summary The Adallom Cloud Risk Report is published annually, detailing actionable insights and information mined from the Adallom subscriber base. This specific report incorporates analysis of cloud application usage for over one million enterprise SaaS enabled users traversing four dominant SaaS platforms: Salesforce, Box, Google Apps, and Office 365 between October 2013 and October 2014. This report is the first of its kind to detail application usage patterns and risky behaviors for the top SaaS applications used by businesses. The key findings in this report reaffirm the need for a new approach to data governance, risk management, and security in the context of cloud adoption. Perimeter and endpoint security solutions provide minimal protection against new, emerging, and largely unknown risks. Therefore, enterprises need to proactively invest in new controls like Identity and Access Management (IAM) solutions and Cloud Access Security Brokers. Key findings include: • In the cloud zombies are real: 11% of all enterprise SaaS accounts are “zombies,” inactive assigned users that are at best eating up the cost of a license, and at worst increase the attack surface of the organization. • More admins, more problems: Every administrative account represents a real and present risk to the enterprise. In some SaaS applications Adallom recorded an average of 7 administrators out of every 100 users. •...
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...consolidation, mergers, and acquisitions, are often fraught with incompatible systems and data sources that are costly and difficult to manage. The systems usually do not avail efficient extraction, aggregation, and sharing of data within or across the boundaries of the business process. To address this problem, organizations can turn to an information management framework that facilitates managing raw data to create useful information that can be shared across the organization. SEPTEMBER/OCTOBER 2013 INFORMATIONMANAGEMENT 35 sist of a mix of home-grown, functionspecific applications and third-party systems built by disconnected teams without a shared reference for data definition. The solution – forethought and planning to create well-defined data standards – may appear obvious from an architectural perspective but may not be so easy to accomplish. The steps described below will help. Establish Processes, Rules, Policies Identifying the “truth” first and foremost requires that business processes, rules, and policies be clearly defined, shared, and understood inside and outside the organization. Metrics and audit checkpoints must be established to monitor the processes for accuracy and consistency. Map Data Flows The next step is to map the data flow from the source applications to define the required flow from one process step to the next so the organization’s data needs are well understood. The...
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...Practice Standards Pathway Practice Standards are based upon expert nurse input, nursing literature and research that supports the qualities of a positive practice environment. All 12 standards apply to health care organizations and long term care institutions. Additional standards apply to the long term care environment. 1. Nurses Control the Practice of Nursing A shared governance model centers a healthy work environment for nurses. RNs directly involved in decisions that affect nursing practice with demonstrated autonomy and responsibility experience higher job satisfaction and contribute to improved quality of care and safety for patients. 3, 10, 11, 15 2. The Work Environment is Safe and Healthy An environment where safety is paramount for both nurses and patients is essential to the delivery of quality nursing practice. Studies indicate that work environments with a culture of safety demonstrate a reduction in work-related injuries. 16, 25 A supportive work environment that encourages the health and well-being of staff is also essential. 3. Systems Are in Place to Address Patient Care & Practice Concerns Pathway-designated organizations provide dispute mechanisms to address patient care and practice concerns without retribution. Silence and poor communication lead to patient safety issues and reduced job satisfaction. 2, 20 In 2009, the Joint Commission recognized implemented a standard to address conflict-and-dispute resolution in health care.17...
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...situations? Popular methods outline Peer to Peer mentorship, peer buddy, and peer tutoring programs as ways for building success for students in inclusive environments. We have found in research however that “students with intellectual disabilities and without were less likely to socially interact in settings where the student with intellectual disabilities was receiving instruction” (Hughes et al., 2002, in; Siperstein et al., 2009). What programs in Special Olympics need to be aware of and promote is the cooperative learning approach. Research shows that “cooperative learning activities conducted in the classroom promote the notion of equal status among all participants, as each child is expected to contribute” this happens positively through shared decision making, working together, and helping one another (Jacques et al., 1998, in; Siperstein et al., 2009). Recreation programs have used activities like team games, cooking tasks and art projects to create “The perception of similarity, whether in terms of actual ability level or the ability to contribute equally to a given activity, [which]...
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...To what extent do pressure groups add to democracy? A ‘pressure group’ has been defined as “an organised group of people that aims to influence the policies or actions of government.” (Heywood 2008). In a democracy a diverse range of views and attitudes are evident. This is known as pluralism. It can be said that the presence of pressure groups reflects the diversity of opinion within society. It could be argued that pressure groups add to the fabric of a democracy because they enable a further form of participation, they give strength to the voice or opinions of their members. This is particularly true in the period between elections when the electorate in general often sense they have minimal influence over the government of the day as they still have years in power before they can be held to account by the electorate. Pressure groups can and do both reflect and drive public opinion and political parties, government and opposition, may wish to take note and interpret these possible influences on and from the electorate. For example, when the parents of Sarah Payne, who was abducted and murdered in 2000, gained extensive public support for their campaign for increased disclosure of the whereabouts of child abusers the government of the day responded recognising the strength of feeling and support for their view in the press and wider electorate The government made a number of responses to the pressures, including improving the tracking and surveillance of known sex offenders...
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...characteristics of a watershed aimed at the sustainable distribution of its resources and the process of creating and implementing plans, programs, and projects to sustain and enhance watershed functions that affect the plant, animal, and human communities within a watershed boundary.[1] Features of a watershed that agencies seek to manage include water supply, water quality, drainage, stormwater runoff, water rights, and the overall planning and utilization of watersheds. Landowners, land use agencies, stormwater management experts, environmental specialists, water use surveyors and communities all play an integral part in the management of a watershed. Contents • 1 Sources of pollution • 2 Controlling pollution • 3 Governance • 4 Environmental law • 5 See also • 6 References • 7 Further reading • 8 External links o 8.1 Coastal Zones Sources of pollution In an agricultural landscape, common contributors to water pollution are nutrients and sediment which typically enter stream systems after rainfall washes them off poorly managed agricultural fields, called surface runoff, or flushes them out of the soil through leaching. These types of pollutants are considered nonpoint source pollution because the exact point where the pollutant originated cannot be identified. Such pollutants remain a major issue for water ways because the difficulty to control their sources hinders any attempt to limit the pollution.[2] Point source...
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...A History of Enron Enron is an energy company based in Houston, Texas that deals with the energy trade on an international and domestic basis. It was formed in 1985 when Houston Natural Gas merged with InterNorth. After several years of international and domestic expansion involving complicated deals and contracts, Enron was billions of dollars into debt. All of this debt was concealed from shareholders through partnerships with other companies, fraudulent accounting, and illegal loans. Enron was created by a merge between Houston Natural Gas and Internorth. Houston's Natural Gas's CEO Kenneth Lay headed the merger of the two companies. Kenneth Lay became the CEO of Enron. Enron was originally solely involved with the distribution and transmission of electricity and gas in the United States. In the merger, Enron incurred a large amount of debt, and as a result of deregulation, no longer had exclusive rights to its pipelines. The company had to find a way to generate profits and cash flow. Kenneth Lay hired Jeffrey Skilling to work for Enron as an accountant. Skilling suggested the practice of buying gas from a network of suppliers and selling it to consumers at a fixed price with a contract. Enron was interested in the expansion, building, and operation of pipelines, power plants, and other infrastructure worldwide. After just a year of operation Enron merged with a company called Spectrum Seven, a company whose chairman and CEO is the former president of the United States...
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...effective workforce planning 10 6 UNDERPINNING KNOWLEDGE FOR WORKFORCE PLANNING 12 Introduction Workforce planning is the continuous process of ensuring that the right people are in the right place at the right time, in order to accomplish the organisation’s mission now and into the future. Its fundamental purpose is to align and integrate the organisation’s workforce with its strategic goals and objectives. The degree to which the organisation has the appropriate skills, the correct numbers and the right talent mix to achieve its mission in a dynamic external environment will be crucial to its continued success. It is also about the sound management of human capital processes, including recruitment, retention, development, redeployment, and retirement planning for minimal loss of knowledge. Workforce planning can assist TAFE Institutes anticipate the staffing and skill requirements of the changing VET environment. This is essential if the TAFE sector is to adequately meet the changing demands of its operating environment and specific markets. Some Institutes are already taking action to shape their future workforces, thus ensuring their continued ability to deal with business challenges in the medium to longer-term. A range of approaches and...
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...Part A (The report) Part B (The memorandum) Student Name Western Governors University Part A (The report) Determining what type of business venture to either start or invest in can be challenging. Over the next several pages we will evaluate the various types of business organizations and at the end of this report; you should have an initial or better understanding of the different types of business forms. Sole Proprietorship: The word proprietorship can sound intimidating. It is important to remember that most things are simplified with knowledge. If your business is a sole proprietorship then you as an individual are the owner and operator of that business. This means the sole proprietor handles everything from setting up the business, which does not require an attorney to establish the business and you only have to report the name of your business if you choose to operate under a name other than your own. Then you need to register your business with the government. • Liability: All liability resides with the owner of the company and even their personal property could be implicated in a situation where the company fails due to poor market conditions, business strategy or if someone is injured as the result of company products or other. The person that owns the business is liable for all aspects of the business and could be drawn into legal actions based on outcomes of liability situations. • Income Taxes: The sole proprietor also reports all earnings...
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...Redefined: From The Backroom to the Boardroom What is Records Management? Records management is the application of policies, practices, technologies and other management controls … Del Zane and Dean Berg, Stellent . . . . . . . . . . . . .10 Turning Compliance Projects into Business Processes In the not-too-distant past, compliance initiatives often were characterized by back-office operations that involved large volumes of records … Michael McLaughlin, Exact Software . . . . . . . . . . .12 Embracing SOX Compliance with a Coping Strategy It’s nearly a forgone conclusion that at least once in even a small company’s life, the company will be faced with regulatory scrutiny … Larry Bowden, IBM . . . . . . . . . . . . . . . . . . . . . .14 Governance Best Practices and Approaches Accountability and effectively managing risk are top of mind for most organizations today....
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