...in claim SOCSO. Step 1 Head of Department inform to Human Resources Department about all accidents or deaths of staff in the course of employment with the company. Step 2 Human Resources Department submit the document to the SOCSO office. Step 3 Human Resources Department Submit the photocopy of cover letter of claim to the Claimant and Supervisor as a proof of processing. Step 4 If the Claimant does not satisfy with the decision made by SOCSO, appeal can be made to the Social Security Appellate Board by completing Form A. Documents need to submit:- 1. Employment Injury Scheme 1. SOCSO Form 21 2. SOCSO Form 10 3. SOCSO Form PKS (F) 1 Pin 1/91 4. Original Police Report 5. Original Medical Certificate 6. Photocopy of Identity Card 7. Photocopy of Duty Roster / Punch Card 8. Photocopy of Salary Statement 9. Photocopy of SOCSO Monthly Contribution Report 10. Map of Place Accident Occurred 2. Permanent Disablement Benefit 1. SOCSO Form 10 2. SOCSO Form PKS (P) 6 Pin 1/91 3. SOCSO Form PKS (F) 1 Pin 1/91 4. Photocopy of Identity Card 5. Original Medical Report 6. Photocopy of Police Report 7. Written application for reference to the Medical Board 3. Invalidity Pension Scheme 1. SOCSO Form PKS (F) 41 Pin 1/91 2. SOCSO Form PKS (F) 43 Pin 1/91 3. Photocopy of Identity Card 4. Photocopy of Birth Certificate 5. Original Medical report 6. Photocopy of Salary Statement 7. Photocopy of SOCSO Monthly Contribution Report 4. Fatal Case 1. SOCSO Form 21 2...
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...EXAMPLES OF STATUTORY BODIES IN MALAYSIA IN TERMS OF ECONOMIC AND SOCIAL DEVELOPMENT The existence of statutory bodies has contributed a lot towards the development of Malaysia. Some of the developments can be seen in terms of social value and economic value. There are a number of statutory bodies in Malaysia that have contributed towards both the developments mentioned earlier. However, this report will only focus on three examples of statutory bodies in Malaysia, which consist of two statutory bodies that have contributed towards economic development and one statutory body that has contributed towards social development. ECONOMIC VALUE DEVELOPMENT Lembaga Tabung Haji Lembaga Tabung Haji is one of the many examples of statutory body that has contributed towards the development in terms of economic value in Malaysia. Lembaga Tabung Haji is an institution that was established with a focus on Islamic Finance in Malaysia. It was established in 1963. Lembaga Tabung Haji is the largest Islamic fund manager in Malaysia, with funds in excess of RM36 billion (Lembaga Tabung Haji, 2013). Lembaga Tabung Haji has 50 years of experience in terms of deposits, pilgrim services and operations, as well as investments. This many years of experience has strengthened its reputation in the country and proves that it is a very successful institution. Lembaga Tabung Haji has been striving for the economic empowerment of Muslims in Malaysia to leverage existing funds and resources. As a means to...
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...CUSTOMER SEVICES PROCEDURE The Customer Services section is responsible for receiving, documenting and responding complaints or any question from the public or customers. They are received via phone, letter, email or personal visit. Customer service is made up to protecting the customer; know what the customer wants and satisfying the customer. There are many types of communication in customer services include complaints, questions, and problems. The most frequent communications is customer complaints. “Customer always right” is the mind-set to the workers who work at customer services section because customers are vital to the success of a business. Generally customers will expect good value, quick response to queries and problems, clear and honest information, also care and attention. Customer service is one of the organizational processes which companies perform considering the growing competition and for attracting entrepreneurial opportunities for increasing profitability and better access to the market and increasing the customer satisfaction and loyalty level (Calif, 1987). According to Goofin and Price (1996) customer service has importance because it ends in increasing product quality, gaining competitive advantage, gaining profitable opportunities, and as a result increasing sales and income. The basics of customer service extend to face-to-face, phone and internet. Every organization should have a set of standard operating procedures (SOPs) when dealing...
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...FACULTY OF ACCOUNTANCY, FINANCE AND BUSINESS 2015/2016 ABBE 3173 CONSUMER ECONOMICS GROUP WRITTEN ASSIGNMENT Topic: SKYROCKETING HEALTH CARE COSTS |Name |Student ID |Signature | |Gan Shid Ney |14WBD03548 | | |Goh Zi Yuan | | | |Yeng Kah Yi | | | | | | | Program : Diploma In Business Economic Tutorial Group : 1 Assignment Group : 2 | |Assessment |Marks Allocation |Comments | | | | | | | | | | | |1. |Introduction |5 marks | | |2. |Content...
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...Financial Projection Use fund Start-up Expenses | First month (RM) | First 6 month (RM) | Salary- CEO | 1,800 | 10,800 | Salary- 5 Staff | 7,500 | 45,000 | Advertising- Newspaper | 450 | 2,700 | Advertising- Magazine | 800 | 4,800 | Brochure fees | 120 | 720 | Promotion- Coupon | 6,500 | 8,500 | Promotion- Discount | 5,000 | 7,500 | Web site registration and maintenance fee | 300 | 1,800 | EPF | 1,116 | 6,696 | SOCSO | 163 | 978 | Rental | 45,000 | 120,000 | Insurance (Company) | 250 | 1,500 | Legal fees | 200 | 200 | Registration for Business License | 150 | 150 | Business License | 200 | 200 | Telephone and internet bill | 155 | 930 | Electricity and water bill | 450 | 2,700 | Petrol expense | 320 | 1,920 | Insurance and road tax | 1,050 | 1,050 | Office Stationary | 80 | 80 | Total investment | 71,604 | 218,224 | Sources of Funds 1. CEO’s contribution – RM 50,000 2. Others staff contribution– RM 200,000 3. Subsidies from Government – RM 80,000 Total capital = RM 50,000 + RM 200,000 + RM 80,000 = RM 330,000 The first six month of total expense for UVP is RM 218,224. The detailed information of expenses is listed as follows. Based on this, the capital is set as RM 330, 000. These extra funds are needed for running cash flow and backup of cash. Assumptions Sheet Note 1: Sales in year 2011 is a combination of sales that includes Worker Uniform with Hat, Long Sleeve and Long Pant. The calculation of sales is as follows: ...
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...condition, Salman took leave from his work as followed: Month (2008) | No. of days off | June | 2 | July | 7 | August | 15 | September | 8 | October | 7 | TOTAL | 39 | After receiving advice from his friends, Salman applied for the Invalidity Pension Scheme (IPS) from SOCSO but was denied twice. Salman was earning RM2048 per month. Based on the above case, answer the below questions. 1. Why was Salman’s application for IPS denied? One of the requirement is morbid condition of permanent nature either incurable or is not likely to be cured and no longer capable of earning, Salman had not fulfill the requirement, his invalidity do not cause any chronic diseases and the diseases that he got is cervical and lumbar spondylosis with slipped disc which is curable but he refused to do so. Moreover, Salman had not get certified from his medical clinic about his condition while applying IPS. Another requirement is to get certified from the Medical Board or Appellate Medical Board. He also has not fulfilled all relevant requirements in order to receive full or partial payment. 2. What other SOCSO’s scheme that Salman can apply for? Salman can apply for Employment Injury Scheme by SOCSO. This scheme provides coverage and protection for employees who suffers from employment injury....
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...KRS: Survival of a small scale cleaning company The Company Categorised as one of Malaysian small and medium scale businesses, Key Rank Services (KRS) was established in 1994. KRS specialises in building cleaning task such as hospitals, offices, students’ hostels, cafeterias, libraries and other parts of building. Other than cleaning jobs, KRS also offers lawn care such as grass mowing and plants trimmings. The business was initially founded by Ali. Fifteen years after the establishment, an additional investment was contributed by Nassir, who injected some other capital, thus owning a total of 35% of the business. Ever since the additional investment, KRS totally navigated its core business into cleaning. Prior to that, KRS also did some maintenance job for fire fighting and safety system. The business operates out of a central office in Kajang with two storage facilities which located in Segamat and Seremban. These two storage facilities were set up when KRS engaged cleaning projects with Segamat government councils building and Plaza Ampangan, Seremban during early 2000s. Ali still maintained the store as there are some machines and cleaning tools kept inside. “Some of these rusty tools could still be useful if KRS gain any cleaning tender in southern region” Ali whispered to Nasir when he suggested shutting down the stores. Among the projects that KRS are currently engaging include cleaning of residential colleges in Universiti Teknologi MARA, Shah...
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...belonging and foster teamwork and collaboration among workers and management in a long term. Bil | Benefits | 1. | Improved gymnasium facilities for workers and extend this privilege to the families | 2. | Setting up an affordable nursery for workers in needs of such facilities | 3. | Group insurance | 4. | Meals coupon | 5. | Free transportation services for workers living within 10 km radius from the company. At 4 pick-up/drop-off stations. | 2. In the preliminary discussion, the workers representatives have forwarded several requests as follows: A | Main Request | 1. | Pay rise between 10% - 12% | B | Other issues/ requests | 1. | Increase rate of an overtime to RM5/hour instead of RM3/hour | 2. | Monthly SOCSO and EPF contribution for all workers | 3. | 1 month bonus for every workers | 4. | Allowances: i. Presence allowance (Elaun kehadiran)ii. Allowances given to workers involve in critical section/jobiii. Workers uniform, 5 uniforms instead of 2 | 5. | RM200 as an incentives given to workers without any medical leave | 6. | RM500 yearly medical benefits for each workers + spouse + childrens | Management representatives were informed that all request should be addressed at once or workers will go on strike. 1st...
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...responsibility (CSR). 4. Whether to redesign the organization structure as to improve its efficiency. 5. Whether to provide clearly stated company’s vision. 2 Puan Hashminah Director 1. Whether to hire their own family members (Puan Balqis & Encik Salam) to do job which they are not qualified. 2. Whether to established Standard Operating Procedure as recommend by the external auditors. 3. Whether to stop using manually prepared timesheet by the employee itself and assign a staff to supervise employee’s attendance in order to prevent employee take advantages over the slackness. 4. Whether to implement policy for hiring employee as to prevent unqualified staff. 5. Whether to pay the contract worker based on monthly basic by including EPF and SOCSO. 3 Cik Amy Finance Executive 1. Whether to implementing computerized preparing sales invoice, purchase orders and automatically allocating pre-numbering for each of the document in order to prevent document skipped. 2. Whether to periodically prepare monthly statement of account and immediately send to the customer once invoice had been issue in order to facilitate cash liquidation. 3. Whether to improve the company current recording system by implementing standard financial software. 5 Auiditor from Aziz & Co External Auditor 1. Whether to issue qualified report to...
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...SCHOOL OF BUSINESS STUDIES aCADEMIC YEAR 2012/2013 ABDM3313 ENTREPRENEURSHIP BUSINESS TITLE: Food & Beverages Industry (I-Cream) Programme : DBU2 Tutors name : Mr. Lai Mun Keong Submission date: 7th March 2013 NAME STUDENT ID 1) Tong Wai Teng 11WBD06837 2) Chong Hui Myn 11WBD02755 3) Siow Wern Chie 11WBD05161 4) Say Kui Xiang 11WBD04783 Table of Content 1.0 Executive Summary 2.0 Business Description 2.1 The Management Team 2.2 Vision 2.3 Mission 2.4 Goal 2.5 Objective 3.0 Industry Analysis 3.1 Politic 3.2 Economic 3.3 Social 3.4 Technology 4.0 Market Analysis 4.1 Target Market 4.2 Customer’s needs and wants 4.3 Competitor analysis 5.0 Marketing Plan 5.1 Price 5.2 Promotion 5.3 Place 5.4 Product 6.0 Financial Projections 6.1 Start-up expenses 6.2 List of Assumption 6.3 Pro Forma Cash Flow Statement 7.0 Reference 8.0 Appendix 1.0 Executive summary I-Cream will be entry to the food industry as a dessert and introduce to everyone of the ice-cream made with a high-tech technology. Nowadays, every business is talking about technology and wishes to produce a product in a healthy way and made with technology. I-Cream is talking about an ice-cream made with a high technology and could be made on the spot according to consumer flavor or favorite. I-Cream target market focus on everyone includes senior citizens...
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...A. Cover Letter G-wellery Sdn.Bhd. Lot 12, Jalan Krubong 5, Taman Krubong Jaya, 71250 Krubong, Melaka. ------------------------------------------------- Tel: 09-6578543 October 19, 2011 Dear Investors, I am pleased to submit this proposal from the G-wellery Sdn.Bhd. requesting an investment of RM50,000 per year to support our company’s operation. G-wellery Sdn. Bhd. has founded in 1988.It has successfully established itself as one of the pioneers in the manufacturing of high technology furniture in Malaysia under its own reputable brand name “ G-wellery”. Since its early beginnings, G-wellery has been operating as a wood-based panel system office furniture manufacturer. In 2011, we upgraded our production facilities to produce a series of “ High Technology Wardrobe” home furniture to meet the ever changing demands of the room space with people as the center of our consideration – best quality and competitive price. I appreciate your consideration of this proposal. Please feel free to call me if you have questions or would like us to arrange a site visit. I look forward to meeting with you soon. Sincerely, AMANDa (Amanda July) Secretary of G-wellery company B. Cover Page Business Plan Make your life easy, with G-wellery 19 October 2010 G-wellery Sdn.Bhd. Lot 12, Jalan Krubong 5, Taman Krubong Jaya, 71250 Krubong, Melaka Tel: 09-6578543 C. Executive Summary/ Abstract G-wellery has been riding...
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...Executive Summary This is a business plan for our company, GreenArrow Sdn Bhd, an environmental friendly company, which will be selling hazardous insects’ trap by using recycled material. The purpose of this plan is to provide us a guideline to conduct the business and serves as a reminder to keep the business on track. In Malaysia, the dengue rate has been increasing significantly. In year 2013, more than 43,000 cases were reported, with 92 deaths, up from 35 dead the year before. Mosquito fogging is a common method to eliminate mosquitos but it doesn’t reduce the dengue rate. Our company spotted a great opportunity to conduct a profit making business and yet provide solution to this problem. The solution is our product, LED Mosquito Killer. It can bait and trap mosquito by luring them with heat, light and CO2. The target market can be household, firms, institutions and it can be used in many places such as home, restaurant, hospital, schools and even outdoor by using the USB cable. We are able to source recycled raw material with cheap price and we are planning to distribute the product to wholesaler and retailer. The forecast sales in the first year will be 24000 units. The startup cost will be RM 178,200.00 and the estimated net profit after deducting all expenses will be RM 108,000.00 for the first year. Breakeven can be achieved on 1 and a half year. Our company is looking forward to expand the production by setting up a new manufacturing plant by the end of 2017...
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... more on the significant hazards that can cause real harm. On latest OSHA development, DOSH announced that the Occupational Safety and Health Regulations 2013 have been gazetted on 11th October 2013. Accidents though preventable however still occur due to multiple Hui-Nee 2014 Health and the Environment Journal, 2014, SOCSO on Reported Occupational Accidents Workplace-related accidents in Malaysia country recorded about 57,639 cases in 2010 compared to 55,186 in 2009. In 2010, there was 3.57% arise of the number of industrial accidents to 35,603 cases compared to 34,376 cases in 2009. The number of work related commuting accidents arise to 5.89% from 22,036 cases in 2009 as compared to 20,810 cases in 2010. Though the accident rate has marginally arise to 1.05% in 2010 from 1.04% in 2009, 1,194 fatal cases were reported but were decrease compared to 1,231 cases in 2009. Statistics from the Ministry of Human Resources indicated that the industrial accident rate has fallen to 4.15 cases for every 1,000 workers in 2008 to 3.31 cases in 2012 while the commuting accident rate remained at 5.48 cases per 1,000 workers in 2012. SOCSO reported 954 occupational disease cases in 2009, with most of the cases related to issues involving mainly at hearing, back , and lungs, skin, and musculoskeletal structure, affected by chemical and biological agents. Among the 341 occupational disease cases in 2007, the main agent causes were 203 by physical agents, 60 cases diseases...
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...1.0 Summary This case is about an enterprise founded by family members and later was incorporated as Sdn Bhd. The shareholders are mainly the directors of husband and wife who involved in the management of the company. It was July, 2006 when Encik Zayed engaged the external Auditor Aziz & Co (Chartered Accountant) introduced by his friend to perform the statutory audit for the period of 2003 to 2006. That was the first audit experience for Encik Zayed and Puan Hashimah and it was a difficult learning experience. Then the Auditors expressed their intention to qualify the Financial Statements due to several unresolved issues. However, Encik Zayed and Puan Hashimah tried to negotiate with the Auditor to not qualify the Financial Statements, failing which Encik Zayed planned to terminate the auditor’s appointment and appoint a new “friendly party” auditor. In addition, Encik Zayed and Puan Hashimah were not familiar with Accounting Standards and the provisions of theCompanies Act 1965, including their roles and duties as Company Directors. The company had maintained a very lean organisation and had employed their owned family members as its employees and some did not have the necessary job experiences. Time was the essence and the Audited Financial Statements had to be issued to the bank at least by September, 2006, as Encik Zayed had applied for banking facilities to implement several contracts the company had managed to secure. Encik Zayed had assigned the tasks to...
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...1.0 ACKNOWLEDGEMENT All praise goes to Allah the Lord of Universes. It has been real privilege to work under our lecturer, Encik Ismail Bin Ibrahim who has been a wise facilitator of our learning and development during the Risk Management (FIN 610) subject. Thanks to his warm and cool personality, thanks for his unfailing guidance, valuable suggestions, advice and useful criticism for setting us on the path to being an effective students and for always saying yes-even when he was busy and tired. As a matter of fact, if it had not been for his help and understanding, this report would not have been possible. Our debt to his leadership, guidance, and support can never be adequately expressed with words. Suffice to say that we are regarding his as our role model of whom we will always be appreciating. Instead of that, our deepest thankfulness and gratitude to Mr Lim Soon Huat, the Manager of Merison (M) Sdn Bhd, the independent distributor of Nestle (Malaysia), for the territory of Melaka. He has given a very good cooperation and gave all information that we need during the interview for the purpose of our research. Our thanks go to our families, thank you for all their prayers and for their emotional support which gave us strength and determination to continue our report. A special word of appreciation goes to Universiti Teknologi Mara Kampus Bandaraya Melaka, for allowing us to pursue our Bachelor in Accountancy (Hons), and for the facilities...
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