...Statement of Purpose Name | Ashutosh Bajpai | NMAT Id. | 26514449 | Programme | MBA | “Live as if you were to die tomorrow, learn as if you were to live forever”- this quote by Mahatma Gandhi summarizes my attitude towards life & work and has always guided my choices. Be it challenging myself to shift from comfort of a small town of Uttar Pradesh to its capital, for admission to one of the most respected schools in India or be it acing the entrance examination (VITEEE) of Vellore Institute of Technology, ranking among the top 5% of the test takers- my quest has always been towards excellence, progress and learning. While my school experience sensitized me to the spirit of diversity and healthy competition, in college I learnt to establish the balance between academics and the extra-curricular activities. I opted for B. Tech in Computer Science and Engineering since I have always had a flair for logarithms, and relational databases. In my final semester at VIT, I was recruited by Accenture Services, for their Data and Analytics domain and eventually joined the development team at Mumbai. During my sojourn at Accenture I won many accolades for my work, including the prestigious “Shining star for going extra mile” award. This made me realize the value of team work and thought based leadership. After more than two years in the job, I am confident of working in the fast paced business environment. Having worked on the analytic side of data, I now want to explore...
Words: 370 - Pages: 2
...point of view as a student of MBA. Statement of the problem Restaurant Policies and Procedures Objectives 1.To be able to find out solutions on the existing problems of Sazzy Bar and Grill and to deal effectively with the guest’s complaints. 2. To ensure that guests complaints will be addressed and acknowledge by the management. Analysis: S.W.O.T STRENGTH- convenient location because it is in an upscale mall. WEAKNESSES-long waiting time, no adequate staff training, poor customer service, not getting consistent and enough supplies from the supplier and Reservation policies were unorganized. OPPORTUNITIES- Increase Potential Market THREAT- bar and grill restaurants nearby, new restaurants opening in the mall. III. Alternative Courses of action: Establish and implement SOP (standard operating procedures) a Regular training for staffs/employees. Advantages: To ensure that duties/task assigned to each employee performed consistently. It creates more structure to every business. It helps reduce errors/mistakes that may occur in the operations. Regular training can improve the service and performance of every business as well as profit and staff morale. Better customer service given by restaurant. Disadvantages: Other staffs might find regular training a boring activity. Staffs might not read and understand everything that has been written on SOP manual. Selecting Best course of Action: Standard operating procedures(SOP) ensures that duties and staff...
Words: 1083 - Pages: 5
...Freshyl de Galicia Prof. Pagaduan MBA Principles of Marketing REVLON, INC Viewpoint: CEO David Kennedy Time Context: 2007 I. Statement of the Problem: How will Revlon recover from its financial loss? II. Statement of the Objectives: a. To identify the most efficient way to market the products. b. Improve the sales III. Areas of Considerations Strength Weakness Opportunities Threats 1. First international color cosmetics brand to be launched worldwide 2. Formed a collaboration with many firms which helped expand in India 3. Endorsed by popular artists in USA 4. Good quality products 5. A global brand name with association with many international celebrities 1. Many players in the market restrict market share 2. Brand penetration is mostly in the cities 1. Non-traditional promotional activities 2. Collaborate for the networking based model in India which might help increase reach in India • 1. Lots of local competitors 2. Changing preferences of customers IV. Assumption • They have been erroneously allotting big amount of money for the advertising expense. • They should modify the strategic marketing that they have. • Since they are already a established brand in the market. They should be able to penetrate all levels. • They have allotted a big amount for their social responsibility. V. Alternative Course of Action: 1. Cut down the amount allotted for their social responsibility. 2. Cut down the cost...
Words: 760 - Pages: 4
...Case Study II | NABH awareness and Work Satisfaction at Apex Hospital, Jaipur (Raj.) | Submitted by - Puneet K Jain III Sem MBA-HHC SIHS, Pune puneetkjain@ymail.com | A Case Study On NABH standard Awareness and Work Satisfaction at Apex Hospital, Jaipur Purpose - Accreditation has become major tool for any hospital to create its brand image in today’s competitive market. Main objectives of getting NABH are providing patients’ safety and quality of medical care to its end users i.e. patients. Purpose of this study is to measure awareness standards of NABH and accreditation to its staff so gap can be bridge, if any, with additional inputs and it becomes easy to include get accreditation(s). Field of research – Apex Hospital is a multi-specialty, 152 bed, state-of-art medical center, boasting of a clean and patient friendly environment, internationally trained clinical & managerial team driven with skilled expertise, high morale, and patient focused care. Established in year 1994, Apex became one of the first institutes in India to attain ISO 9001 under the leadership of the Managing Director, Dr S.B. Jhawar. From 1994, Over the next few years, the hospital gained momentum by leaps and bounds as an impressive team of well-known doctors joined in. | | Hospital is growing with...
Words: 1831 - Pages: 8
...SOP: Engineering Management "For a good chunk of time, I was debating whether I should pursue a technical graduate degree or not. Although I thoroughly enjoyed the robust analytical and problem solving curriculum of my undergrad education, towards the end I felt that it was becoming too narrowly focused for my liking. The additional business classes I took enabled me to recognize some of the issues that go into commercializing innovation in the different fields of technology. The flexible program here not only lets me go in depth into a variety of technical topics in engineering, it enables me to develop practical business skills through core courses taught by business faculty and electives taken alongside MBA candidates. It is truly a customized program where someone with a technical background can tweak their graduate education to pursue careers in technical engineering, business consulting, and even finance. The collaboration with fellow students with different cultural backgrounds, technical training, and levels of work experience are invaluable in today's flat world. For me, these are reasons good enough to choose the program over a traditional technical master's degree." "With events that have occurred over the past few years, I began thinking about how improvements in technology can greatly help in the safety of people and resources. I realize that coming up with an idea is only the beginning, and that I must equip myself with the knowledge of integrating technology...
Words: 306 - Pages: 2
...Sop I was born to parents who moved out of rural background where education was a secondary concern. They realized the importance of education and with immense hard work and struggle became professionally eligible. Therefore I inherit their similar quality of dedication, hard work, and confidence. I had always been taught to value the resources which are available and put maximum efforts to make best out of them. Considering this as the guiding principle I aced 10 and 12 board exam and got admission in one of the best engineering colleges of India- NIT Trichy and pursued Mechanical Engineering due to my inclination towards automobile. Undergraduate years were full of both good and bad experiences. Being out for the first time on my own; at first I found it difficult to adjust. Progressively I made myself acquainted by involving in public discussions and other social activities. I realized that apart from academics involvement in extra-curricular activity and sports is also necessary. Thus with all the opportunities in hand, I started exploring my interest in game and found badminton as my cup of tea. I became part of several student activity clubs and developed my interpersonal skills. I took several positions of responsibility for various events and consequently became head of hospitality team for managing accommodation for above 600 participants. Being a part of student placement committee member I realized the sense of responsibility and importance of faith that people invested...
Words: 902 - Pages: 4
...Technology Solutions 1 Process Executive Track: BPO Service Delivery Management Career Stage: Learning/Contributing Location: Offshore Role Title: Process Executive Typical Grade: PE (L1) Reporting to: TL / TM / AOM Position Summary Individuals in this role are responsible for meeting TAT and maintaining accuracy in day-to-day transaction processing in client/Internal applications, process flows. They are expected to transcribe information from a variety of sources into a standardized database system using various applications based on certain pre-defined rules. Key Result Areas Meet /Exceed all defined SLA’s of the process (quality, TAT etc.) as agreed with the client 100% Compliance to process adherence as defined in the SOP Meet internal process metrics as defined Complete all mandatory assessment/ certifications as applicable Adherence to audit compliance Typical Responsibilities Business / Customer Provide updates and submit reports related to own area of work Project/Process Meet process SLAs / metrics – productivity and quality targets within the established timelines Ensure process guidelines are followed and met as documented Process pre-defined number of transactions as assigned Respond to data requests Raise process related issues / concerns on time with process and team leads Record data relating to production statistics, end-user related notes, etc as appropriate Adhere to shift handover processes Stay updated with...
Words: 351 - Pages: 2
...becoming in the development of an operations strategy “A supply chain is a network of facilities and distribution options that performs the functions of procurement of materials, transformation of these materials into intermediate and finished products, and the distribution of these finished products to customer (Ganeshan and Harrison, 1995) Supply functioned as the backbone of an organization to facilitate the programme/project implementation in an effective and efficient way. It also belongs to the functional level of the organization to provide “information on resources and capabilities” to support the management team in developing the operations strategy. (Quick MBA, 2010 Strategic management [Online]) As a supply person, I am going to take our internal financial and administrate management for Emergency SOP as an example to demonstrate that the supply chain collaboration will shape and influence the organization’s operational strategy in long run. Emergency response is one of our organization’s core commitments to provide essential supplies to the venerable children and women in emergency affected area, like clean water & sanitation supplies, essential health and nutrition aid, educational and sport kits ect… However it is hard for us to response in the after-emergency critical period due to the limitation of working with counterpart and rigid internal procurement process. After-emergency rehabilitation and development used to be our operation strategy for many...
Words: 878 - Pages: 4
...KISII UNIVERSITY ELDORET CAMPUS FACULTY OF COMMERCE EVALUATING SERVICE CHARTERS AS AN EFFICIENCY STRATEGY ON EMPLOYEE PERFORMANCE AT WEBUYE SUB-COUNTY HOSPITAL TIMOTHY SHALO CBM12/10693/14 A Research Proposal Submitted in Partial Fulfillment of the Requirements of the Award of a Master’s Degree in Business Administration - Strategic Management option, at Kisii University, Eldoret Campus August 2015 DECLARATION Declaration by the Candidate This research proposal is my original work and has not been presented for a degree in any other university or institution. No part of this project may be reproduced without prior permission of the author and/or Kisii University. Signature: ___________________ Date___________________ Timothy Shalo CBM12/10693/14 Declaration by the Supervisors This proposal has been submitted for examination with our approval as University Supervisors Signature: __________________ Date_____________________ Dr. Osodo Lecturer, Faculty of Commerce, Kisii University. Signature: __________________ Date_____________________ Dr. Okello Lecturer, Faculty of Commerce, Kisii University. DEDICATION This research proposal is dedicated my family for the support and encouragement they gave me throughout the period of undertaking the proposal. ACKNOWLEDGMENT First, I wish to...
Words: 4164 - Pages: 17
...PMI/ACA/03/ASC(14)/001Rev. No.:0PGSMASSIGNMENT COVERSECTION A: PERSONAL PARTICULARS (PLEASE USE BLOCK LETTERS) SECTION A: PERSONAL PARTICULARS (PLEASE USE BLOCK LETTERS) Programme | MBA PGSM | Module Subject: | OPERATION MANAGEMENT | Module code: | OPS 600 | Name of Lecturer: | DR. JEREMY TAN | Assignment title: | ASSIGNMENT 1 – INDIVIDUAL(4979 words) | Assignment Submission date | Name of Group Members | Extension date agreed (Written approval from Mantissa office) | Actual Late submission date | 10TH MAY 2014 | NGU PEI PEI @ PEGGY MBA-S1404-0432 | N/a | N/a | Explanation for Late submission (if applicable) | N/a | Interim mark awarded | | IMPORTANT: | 1. All completed assignments must be accompanied by PGSM front cover sheet when submitted. 2. Students are required to submit their work through MORE Portal to ensure the originality of their work. 3. All references must be fully cited in Harvard/ APA notation. 4. Plagiarism in any form will result in severe penalties. 5. Work submitted within up to 7 calendar days late = 10 marks subtracted. 6. Work submitted up to 10 calendar days late = 20 marks subtracted. 7. Work submitted more than 10 calendar days late = 1 marks awarded. | Declaration: I declare that a) No part of this assignment has been copied from any other person’s work except where due acknowledgement is made...
Words: 5790 - Pages: 24
...Demystifying the American Graduate Admissions Process Karthik Raghunathan Graduate Class of 2010 Stanford Computer Science kr@cs.stanford.edu Abstract This paper attempts to discuss at length the various factors (along with their respective weightage) that the admissions committee at a top graduate school in the US takes into account while reviewing a Master of Science (MS) application. Disclaimer This paper is a mixture of facts, inferences and extrapolations, based on my personal experience as an admissions committee member at Stanford. All views expressed here are solely mine and do not necessarily reflect the views or opinions of Stanford University. 1. Introduction In this paper, I outline the various parameters involved in the complex decision making process of a Masters admissions committee in a top graduate school in the US. To clarify this further, (i) This report is mainly targeted at MS applicants, but a lot of it can be extended to PhD applications as well. In most cases, the requirements for a PhD admit will just be a stricter version of those mentioned here. (ii) I do not have a specific list of universities in mind when I say "a top graduate school". Stanford, MIT, UC Berkeley and CMU are certainly up there, but I am not particularly referring to any specific list of graduate school rankings. In a more general sense, I am talking about schools where the default attitude of the admissions committee is "rejected, unless strongly proved otherwise" rather...
Words: 6879 - Pages: 28
...------------------------------------------------- MANAGING HOSPITALITY IN INTERNATIONAL CONTEXT Assessment 1 Lecturer: Dr. Michael J. Gross, BSBA, MPET, MBA, PhD Submitted By: Sarabmeet sandhu Student ID: 110165356 Lecturer: Dr. Michael J. Gross, BSBA, MPET, MBA, PhD Submitted By: Sarabmeet sandhu Student ID: 110165356 Assessment: 1 ------------------------------------------------- 3: Critically analyse the tensions and conflicts in international hospitality firms' standardisation of products and provision of consistent service quality. Hospitality firms are intensely competitive and firms tries to maintain their centre of interest on customers wants and needs to achieve their satisfaction and stand still on customer’s expectations. According to a research features of service or product are not important than the quality of service that plays a significant role for achieving higher customer satisfaction and customer loyalty (Donnelly et. al, 2006). When a customer decides to go for a lunch or dinner in a 5star hotel or a couple plans to travel and book a hotel room all they expect is quality service. There’s a level of quality in service which goes up with the grade of hotels and the expectations of customers are also attached with these standards. This image of providing low, medium and high level quality service as per customers is hospitality. There are some benchmarks for everything in hospitality industry and those are known as standardisation...
Words: 1536 - Pages: 7
...Statement of Purpose - MBA 1. Studying for an MBA requires a certain determination and strength of character. In recent years, the business world has become rapidly integrated across once restricting borders, and anyone with high goals in the business world must have an international perspective and be aware of the realities of different international arenas. I am unique, and uniquely fortunate, to have a diverse background both academically and professionally which has exposed me to different continents, peoples, cultures, and languages. As a native of Asia, I am familiar with the increasingly important markets of this region, and as such I am thoroughly prepared for the demands and challenges presented by undertaking study in the MBA program at your institution. From a young age, I set goals beyond those of my peers. I decided to pursue a Bachelor’s degree in International Hotel Management, but in recognition of the limitation of programs in this field in my native country, I decided to pursue my undergraduate degree in Europe. The international hotel management course I joined was run by Goodwell University in the UK, and due to the experience of the instructors and the overall sophistication of the program, I received an incredibly valuable learning experience, beyond that which I could have received elsewhere. My undergraduate coursework at Goodwell University focused on management marketing, accounting, and various aspects of tourism. I received broad business-based...
Words: 4216 - Pages: 17
... international trade policies such as trade blocs, protectionism, international debtors, cultural preferences, dumping, central banks, demographics. Students will learn to identify the impact of the N11 and BRIC countries on global business strategies in addition to the impact of foreign exchange rates, balance of payments, multinational enterprises, and direct foreign investment. Financing techniques of multinational companies will be introduced and applied; also the impact of new global regulations such as the Basel agreements and their impact on the cost of cross border financing and the challenges presented by international monetary arrangements are also analyzed to increase the ability to successfully interact in the world. PREREQUISITES: ECN 503 or MBA 503 COURSE MATERIALS: TEXTBOOK(S): Title: International Finance Author: Maurice D. Levi Publisher: Routledge Fifth Edition For ISBN information, click here to search the Walsh College bookstore. https://moodle.walshcollege.edu/mod/url/view.php?id=284455 1/14 3/25/2016 Online Course Syllabus OTHER COURSE MATERIALS: The Wall Street Journal The Economist TECHNICAL SUPPORT HELP: For technical support and questions contact the Division of Online Learning at:...
Words: 4109 - Pages: 17
...McDonald’s and Its Critics: 1973–2009 is the most influential case study written about the McDonald which makes the readers aware of the reasons and strategies behind the success of the McDonald, even with the criticism McDonald faced throughout the history of its existence. This case study analyzes the strategic initiative taken by each CEO and assessment of these initiatives. Ray Kroc, 1955–1973 Ray Kroc founded McDonald’s Corporation in 1955. He bought the rights from MacDonald’s brothers to open the franchises all across the country. Illinois was the first place to have McDonald. Ray Kroc adopted the ideas of simple, limited menu and easy steps of food. He gave the world with the most famous gold arch logo of the McDonald. Centralization, uniformity and provision of the standard operating procedures for the company operations were the key initiatives taken by the Ray Kroc for the success of franchising system. Centralization is defined as the process in which all the major decisions take place at the top management. Ray developed standard operating procedure and start monitoring franchises to make sure standards are being met. Uniformity was the key element of his strategy. Kroc gave the idea of centralized strategy for the corporate business. Under this strategy, Kroc gave the idea of QSC (quality, service and cleanliness). Under his tenure, top management took all kinds of decisions adopting the idea of centralization. The centralization and uniformity initiative...
Words: 1365 - Pages: 6
