...Have a look at the wide variety of stakeholders that form a key component of Mallen Baker's definition of CSR, including the diagram at http://mallenbaker.net/csr/definition.php. How can an organization begin to balance such an array of competing stakeholder interests? What is your source for Google (url). According to Mallen Barker and his definition of CSR companies are responsible for the management of their business and the positive or negative social impact they can cause. Based on this principle, if an organization wants to maintain a balance between the best interests of all stakeholders it will have to start by maintaining quality of management. In other words, CSR is a company’s commitment to the performance of improving the quality of life for the community and a society. A good example is the company Google and their famous charter “Don’t be evil.” By always keeping to their charter, and having it be so simple that they can often easily answer to themselves about whether certain actions fall under their ideals, Google was able to make the difficult task of balancing the interest of all stake holders more manageable. I believe that by clearly stating and documenting simple values to be followed a company can look to do what is right in the face of competing stakeholder interests, and feel comfortable in the decisions they make. 2. Look at some of the causes that Ben & Jerry's promotes at http://www.benjerry.com/activism/inside-the-pint/. a. Do you agree with...
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...It’s a known fact that the best way to access a company’s performance is by conducting a swot analysis; and by so doing, one can access the strengths, weaknesses, opportunities and threats facing the company. The company I will like to look at is Apple Corporation. Upon researching this company, I came up with the following swot analysis Strengths Apple has a very smart marketing strategy and capitalizes on the shortcomings of other similar software company’s products by offering other hardware programs to resolve such frustrations encountered by users. Apple’s products set high standards for the market as a whole, these they do achieve by focusing much on their product development. Also the brand name (Apple), is a powerful source of identity. In one word, the Apple brand name conveyed the exact same values as those which had driven them to revolutionize computer science. Clearly, the brand name had in itself all the necessary ingredients to produce a major breakthrough and establish a new norm. Lastly the product designs are shapened in a way that best suites consumers’ lifestyle. Example is the iPhone having a few buttons and fits perfectly into the palm. The products sleekness and simplified functions gives Apple an edge over its competitors. Weaknesses. I researched and read a biography about the company’s CEO Steve Jobs and realized that he is being described as a very demanding and controlling individual. The company is very proprietary and controlling, not giving...
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...discusses relevant stakeholders that the multinational conglomerate company BHP Billiton encloses in their 2013 Sustainability Report. The components that are briefly touched upon is related to the various stakeholder influences, report and not reported costs (referring to the triple bottom line), but the majority of the paper primarily focuses on the environmental and social factors that BHP Billiton discloses in relation to their sustainability program, because the indicators seem to have the biggest impact on the outward-looking legitimacy of the company. We found that NGOs, local communities and unions highly affect how BHP chooses to report their operations, as these organizations/interest groups have a very close relationship to the firm; both negatively and positively. Furthermore, the paper tries to account for costs not included in BHP’s sustainability report, and it appear that some of these are cost-reporting on corruption, specific environmental issues, anticompetitive behaviour, and transportation. The paper do recognize that BHP is in fact a very active proponent of sustainability reporting, but on the other hand do question to what extent the reporting actually reflect the company’s inner workings, as BHP has been publicly criticised for this before. Question A: Influence of all possible stakeholders of BHP Billiton in terms of environmental and social factors. BHP Billiton is a multinational mining, metals and petroleum conglomerate with many stakeholders in many countries...
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...effectiveness (OE) has evolved during the past three decades and to provide examples how firms are using HRM to improve their OE today by addressing several challenges that result from a broader stakeholder model. Design/methodology/approach – This paper reviews the past and current work on the relationship between HRM and OE. Findings – This findings indicate that the relationship between HRM and OE is very different when comparing the past with the current work on the relationship between HRM and OE. A major reason for this is the current work on OE uses the multiple stakeholder model that accounts for many more stakeholders than the past work. Practical implications – Human resource (HR) professionals have the opportunity to demonstrate many ways by which HRM can influence OE, and not just solely on the basis of firm profitability. Thus the use of the multiple stakeholder model today offers the HR professional and the HR profession many more opportunities to demonstrate their importance and impact. Originality/value – A systematic review and comparison of the past and current relationship between HRM and OE using the multiple stakeholder model have not been using both the viewpoints of both academics and practitioners. Keywords Human resource management, Organizational effectiveness, Multiple stakeholders Paper type General review HRM and OE...
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...Chapter 01 What Is Strategy, and Why Is It Important? Multiple Choice Questions 1. | Keeping in mind Apple's competitive advantage, which of the following products was introduced by Apple in 2007? A. | iPad | B. | iPhone | C. | iPod | D. | iTunes | | 2. | _____ is best described as an integrative management field that combines analysis, formulation, and implementation in the quest for competitive advantage. A. | Supply chain management | B. | Integrated technology management | C. | Strategic management | D. | Inventory management | | 3. | _____ is best described as a set of goal-directed actions a firm takes to gain and sustain superior performance relative to competitors. A. | Behavior modification | B. | Strategy | C. | Credo | D. | Competency management | | 4. | Which of the following stages of the strategic management process involves an evaluation of a firm's external and internal environments? A. | Strategy analysis | B. | Strategy implementation | C. | Strategy formulation | D. | Strategy control | | 5. | In _____, a firm frames a guiding policy to address the competitive challenge. A. | strategy control | B. | strategy implementation | C. | strategy formulation | D. | strategy analysis | | 6. | Through _____, a firm puts its guiding policy into practice by employing a set of coherent actions. A. | strategy control | B. | strategy implementation...
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...Learning Outcomes and Assessment Feedback |Name of the Assessor | | | | | | |Learning Outcomes |Assessment Criteria (AC) |Assessor Feedback | |LO 1 |TASK | | |Understand the importance of |Evaluate current creative and innovative | | |creative and innovative management |management processes in an organization | | |in organizations | | | | |Explain how to lead others to positively | | | |embrace innovation and change | | |LO 2 | | ...
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...Compensation Management(BUS 409)Dr. Antony J. JacobStrayer University2/3/2013 Google Inc. is an American multinational corporation that provides Internet-related products and services, including internet search, cloud computing, and software and advertising technologies. It is the world’s 36th -largest company measured by market capitalization. The company was founded in 1998 by Larry Page and Sergey Brin. Larry and Sergey met at Stanford University in 1995. By 1996, they had built a search engine (initially called BackRub) that used links to determine the importance of individual webpages. Larry and Sergey named the search engine they built “Google,” a play on the word “googol,” the mathematical term for a 1 followed by 100 zeros. Google provides a variety of services for people and businesses. They provide a variety of tools to help businesses of all kinds succeed on and off the web. Their advertising programs, which range from simple text ads to rich media ads, help businesses find customers, and help publishers make money off of their content. They also provide cloud computing tools for businesses to save money and help organizations be more productive. Google also builds products that make the web better. With products like Chrome and Android, Google makes it simpler and faster for people to do what they want to online. Google’s mission is to organize the world’s information and make it universally accessible and useful. When it comes to Google’s compensation...
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...the following information for Google Inc. (5*2 marks = 10 marks): 1.1. Number of outstanding shares for Google Inc. (current stock data): 286, 938, 352 1.2. List of stock exchanges that Google Inc.is listed at: * NASDAQ National Market * Boerse Berlin * Boerse Duesseldorf * Boerse Frankfurt * Boerse Hamburg * Boerse Hannover * Boerse Munchen * Boerse Stuttgart * Bolsa Mexicana de Valores * Bucharest Stock Exchange * Swiss Exchange (SWX) * XETRA Stock Exchange 1.3. The list of top 3 shareholders of Google Inc.: * Mr Lawence Page * Mr Sergey Brin * FMR LLC 1.4. Net income for Google Inc. as at 31/12/2014 (US$): 14, 444, 000 1.5. Total assets for Google Inc. as at 31/12/2014 (US$): 131, 133, 000 Use the information provided in the case and answer the following questions: 2. Identify two key factors behind Google’s early success and provide explanation as to why you believe these factors are Google’s strategic advantages. (2*4 marks =8 marks; word limit: 300 words max) 1. Google decided to implement a modified version of Overture’s cost-per-click model. Google looked at the cost-per-click bids by the relation of an ad’s actual click through rate. This ensured that relevant ad’s got top of the list positions, and ad’s that didn’t receive much exposure incurred less of a bid and was shown less. Google improved revenue. With the use of research based on Google’s competitor, Google was able to find ways to make an...
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...Engineering Ph.D. candidates, David Filo and Jerry Yang and with the passage of time transformed itself into a globally renowned internet company that offers various industry leading services through the use of a web portal. Amongst the various services that Yahoo! offers are a top-tier search engine, free email access, free instant messaging, financial and world news, social-networking, job search capability and the very famous Corporate Yahoo! (See Exhibit A). It is by offering a wide array of services to its users that Yahoo! initially gained success and was amongst the most visited websites in the 1990s. However, more recently it has had to contend with fierce competition from companies like Google as they both vie to become the world’s leading internet portal. The emergence of Google has led to a major decline in the user traffic on Yahoo!`s sites and has also adversity affected the company`s revenue. The purpose of this report is to conduct a detailed analysis of Yahoo!’s situation and provide the reader with an understanding of issues/problems that Yahoo! has historically faced and continues to face to this day. While the report does not propose strategies or recommendations that Yahoo! can potentially implement to overcome the discussed problems, it does provide an analysis and insight as to why Yahoo! started experiencing difficulties and problems to begin with. Yahoo!’s internal strengths and weaknesses are reviewed and discussed as part of this...
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...Description of organization Jewel’s Rescue mission is a Non-profit, Non-denominational Christian organization meeting the needs of less fortunate in the county of Merced through emergency short and long-term rehabilitation services. The program will also serve as a rescue mission for some displaced pets. Jewel’s Rescue Mission was established because of the love and compassion of one woman. As long as I can remember, Jeweline (Jewel) P. Mays opened her home and heart to people and pets of all lifestyles. Her love for Christ kept her humble and prosperous. She rarely missed a day of cooking a hearty meal. Every meal cooked was large enough to feed a small army. There was seldom a day that a stranger was not at our table. Jewel would always save the scraps for animals. All who knew her knew Jewel throughout the community as,”Mom”. In 2006, Jewel was diagnosed with a rare illness. Physicians informed us the illness would end her life within three years. That news never discouraged her, and her faith in God never waivered. Although her wind capacity was getting shorter as they day went on, she continued going to church until she was no longer able to endure the air outdoors. With all of this going on her life, she kept feeding the hungry and helping those who needed help mentally, spiritually, sometimes physically and financially for the better part of those three years. Towards the end of her life, she was still concerned about a few she had not been able to help in the past...
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...Corporate managers and shareholders can sometimes find themselves in a conflict of interest. The goal of being a good manager is being able to spot these potential conflicts and to remedy the situation before a serious problem arises. The biggest conflict between managers and shareholders is going to be money. Here is the most common scenario. A corporation is profitable. In fact, the corporation is more profitable than expected. Therefore, the corporation has a cash surplus, if you will. Managers would want this money as a financial bonus and the shareholders would want this money as a stock dividend. What to do? What to do? Mangers will argue that without their leadership and managerial ability, the corporation would not have been as profitable. The shareholders will argue that without their money, the corporation would not have been able to invest in its growth, and therefore, would not have reached that level of prosperity. Who should get the money? Another situation arises when the managers are also shareholders. This may lead a particular manager to push the opposite way of his/her position. For example, if a shareholder manager would get more money from a stock dividend than from a bonus, this shareholder manager might vote in favor of a stock dividend, not because he/she believes that stockholders should be rewarded for their investment, but because it will mean more money for that particular manager. What if only that one manger is a stock holder? Before...
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...Principles of Health Care Instructor: Dr. Rhonda C. Hatfield 2/25/2013 Bay Medical Center Bay Medical Center is a 403-bed regional referral center, serving a seven- county area in the central panhandle of Florida. The hospital’s CFO and CEO recognized that the Those services include application services, data center services, 24X7X365 help desk services, desktop and network services, and telecommunications that are affected and need to be outsourced. This change will lead to a significant financial turnaround for the hospital (PR Newswire). Because they serve such a large part of the country and are counted as one of the leading hospitals, they must maintain the interest of all stakeholders involved. To do this it would require the CEO and CFO to make major changes that will affect everyone. The admitting staff that inputs patients coming in to the facility, the emergency room staff that depends on the computers to bring up and put in data regarding a patient, the nursing staff and doctors who depend on the information on each patient, the billing department that sends out information to the patients. Also affected would be the community that may be calling in to reach loved ones. This must all be down as quickly and efficiently as possible as the entire facility would depend on the information put out by this system. We recognized three years ago that moving to the 'next level' would require a significant upgrade in...
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...Assignment 1 Assignment 1: “The American Red Cross (ARC) Shonnette P. Ferebee Dr.Jack Huddleston HRM 522 Ethics and Advocacy for HR Professionals July 22, 2012 2 Determine the impact of this event on ARC’s benefits of business ethics” (employee commitment, investor loyalty, customer satisfaction, and bottom line. Ferrell, Fraedrich and Ferrell (2011) stated that the ARC is an independent organization, supported by the public donations and volunteerism (p.327). ARC mission is offer relief to people of catastrophes and help them prepare for and answer to emergencies. Ferrell, Fraedrich and Ferrell (2011) mentioned that The ARC has had to report allegations of fraud, bribery, and even theft on the part of volunteers and employees working for the organization (pg.327). This had a bad impact on the employee commitment and investor loyalty standpoint. It lead to ARC having to deal with a number of inside trials due to high turnovers, as well as charges of over payment and possible dishonesty among its board of directors and upper management. We know that dishonesty is having a lack of truthfulness, which has a great impact on ARC benefits of business ethics. Clara Barton founded the ARC in 1881 and was enthused by the work of the International Red Cross while on a trip to Europe during the Franco-Prussian War of 1870-1871(p.327). The ARC is one of the many organizations chartered by the U.S government, receiving its first federal charter in 1900(p.327). The ARC employee...
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...important for us to create a variety of values by means of accommodating the increasing demands of customers, which demonstrates the social responsibility of Air China as an internationally recognized airline. * To meet customers’ demands is the priority and fundamental mission of Air China. Customer service is the most important product that we provide. Satisfying the customer comes before the shareholders, the company and the employees. * To create mutual value demonstrates the idea of value sharing and benefit sharing of Air China as a public company and a modern enterprise. Mutual value means the value that should be shared by shareholders, enterprises, employees, customers and the society as a whole. * Air China is a stakeholder for shareholders, enterprises, employees, customers and the society. The majority shareholder of Air China is the government, and other investors make up the remaining shareholders. Air China will make unremitting efforts to ensure an attractive return to shareholders, give momentum to Air China, have a sustainable and healthy development, assure satisfactory salaries, benefits and welfare to employees, offer excellent services to customers and bring positive benefits and returns to the society. * Employees are Air China’s most valuable resources and they are treasured by the company. While adhering to the people-oriented management philosophy, Air China will assume the primary responsibility of caring for the life, work and growth...
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... Goal The purpose for this service request is to plan a new HRIS for Riordan Manufacturing. Mainly the beginning phase is to gather and understand the requirements for the new system; this will not only impact HR but Finance systems as well. Riordan’s HRIS is currently outdated and without a central database or networked compartments. Each record change must be submitted in writing (on specified forms) and manually entered into the system. Project Requirements To grasp the service being requested and the necessary requirements the following stakeholders will be questioned; Finance and Accounting, Training and Development, Recruiters, Managers, Employee Relations, and Dr. Riordan. Suggestions shall be gathered and discussed in the following manner/s: Focus Groups; collective interviews between individuals for both questions and solutions Workshops; ability to interact with many stakeholders Surveys; anonymous stakeholder suggestions Documentation review; preview of company documents to further refine requirements Feasibility According to...
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