...The first stakeholder I am going to evaluate are the Managers which are internal stakeholders. One of the main job of the Managers is to manage employees, if they employ too many employees they will find them in a difficult situation at the end of the month to pay out the wages and also there might not be as much work for each employee and they will be wondering around if they are not set a task for the day, and on the other hand if they employ less employees than the business require then the business wouldn’t function properly because the employees will be rushed out of their feet to do too many jobs and wouldn’t pay enough attention to the customers and this is the main goal of Sainsbury’s to satisfy the customers and might affect their motivation and they might become stressed and that would lead to their notice period for leaving. So the managers need to have a really good plan how to manage the employees, how many employees he will require for the day, how many hours they can work according to their contract with Sainsbury’s, what task will they do throughout the day and still have time to help customers with their needs and shopping experience. Another thing they are responsible for is to improve the business, to maximize sales, set targets, improve reviews of the customers. An example would be “maximize sales of bread by 3%, increase customer satisfaction by...
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...): Phillip Morris International has successfully become the number one tobacco company in Indonesia and it owns 30% of the market. PMI has had its success because of targeting children as customer for their tobacco products such as cigarettes knowing “Since 1st October 2007 it is illegal to sell tobacco products to anyone under 18 years of age.” In a poverty place like Indonesia, there are very few regulations on selling and consumption of tobacco; PMI is using this to advertise directly to children. There are billboards promoting PMI’s cigarettes outside schools in the capital city of Indonesia. Children are very easily influenced because of their insufficient knowledge; a prime example is the “Smoking Baby” who became a YouTube superstar after a video was posted of the baby smoking cigarettes. The two year old baby smoked 20 cigarettes a day. Furthermore, a two year old baby whose grandfather allows him to smoke because it “tastes good.” PMI has increased revenue by the sales of cigarettes as the youth smoking rates have doubled, and the CEO of the company had this to say ,"I think we're doing the most responsible thing in Indonesia and that we've been very vocal advocates for restrictions." Moral problem: Should Phillip Morris International target children as customers of their poisonous tobacco products to increase revenue given that: (1) it is illegal to advertise and sell cigarettes to children; and (2) there are few regulations on tobacco in a poverty country like Indonesia...
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...Discussion Case: A Brawl in Mickey’s Backyard 1. What is the Focal Organization in this case, and what is the main issue it faces? The Focal Organization is SunCal and it is from their perspective the analysis is conducted. The main issue that SunCal faces is to go through city council to get approval to build below market-rate rental apartments in an area where Disneyland had earmarked for future theme park expansion. 2. Who are the relevant Market and nonmarket stakeholders in this situation? The relevant market stakeholders are employees, Disney and customers of Disney. The relevant nonmarket stakeholders are communities, the general public, & business support group “Save Our Anaheim Resort District”. 3.What are the various stakeholders’ interests? Please indicate if each stakeholder is in favor, or opposed to, SunCal’s proposed development. Employees of Disney are underpaid and need affordable housing near Disneyland. They are in favor of SunCal’s proposal. The Disney Company is not in favor because it will prevent future expansions, which can generate revenues and profits. Disney customers would favor SunCal’s proposition because of how Disney treats its employees. The community of Anaheim would favor SunCal because of residence building. The public would favor SunCal because it ultimately helps the underpaid labor force who can’t afford to live near their jobs. Business Support Groups would not favor SunCals’ proposition because they want to still thrive from...
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...Aviation Professionalism, Careers, and Certification all ties in together in an aviation community. As I progressed as an Aviation Electronics Technician, certain qualifications and training must be met. In fact, the more qualifications a person received, the more important he or she will be in that organization. Pilots also go through certifications. Through the Professional Aviation Board of Certification website: http://www.pabc.aero/stakholder/manufacturers, it describes the Global Professional Pilot Certification (GPPC). The GPPC also benefits in 7 different ways. Manufacturers will understand the proper use of equipment, more effective pilot analysis, response and reporting of malfunctions, increased operational safety, higher component, system reliability. Educators set the standard and deliver to the pilots. Employers determine which applicants are well-qualified for new hire training programs. Insurers base risk assessments to qualified individuals. Pilots also aim for employer expectations to make sound career choices. The public expect their pilots to be well prepared and properly trained. Regulators also need to assure that pre-employment training and testing is current, and secure for meeting the state’s requirements. It is a voluntary professional certification program and employers are free to hire a non-certified pilot if that individual is more compatible with the employer's culture than a certified applicant, however, employers will prefer credential in their...
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...the right to freedom from injury and loyalty and the right of privacy. Social responsibility within a company refers to how a company will consider the interest of the customers, employee s, shareholders, community, ecology environment, while avoiding activates which may be harmful to society and the environment. With these entities of responsibility will help to integrate a company’s strategic plan to achieve goals as well as social and corporate responsibility. Management has to take into consideration the needs of the stakeholders within the company. Stakeholders are accountants, a group, organization of members that has invested money into the company. Stakeholders is an entity that can be affected by the results of the company. Stakholders are the ones who invest money into company taking a big risk because it’s unknown on what the outcome of the company would be. So when management is making decision that will not only affect the employees of the company but I will also have a big affect on the stakeholders at a hole. The company that I feel that has overstepped boundaries for stakeholders...
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...BSBSMB404A Undertake Small Business Planning Assessment 3 Ismael Garcia Espluga The Finances Key objectives & financial review Financial objectives -Sell $100,000 worth of products for 30 of December of 2013 - 30% of net profit - Monthly Fix income: $7.000 to $ 10.000 Finance required -The initial investment for this business if $5000 from my own resources Assumptions The financial tables on the subsequent pages are based on the assumptions listed below: ♣ [List your financial assumptions. These can include seasonal adjustments, drought or interest rates etc.] Start-up costs for [YEAR] [Double-click the table below to enter your details or attach your own start up costing sheet at the back of this business plan.] START-UP COSTS Cost ($) EQUIPMENT/C APITAL COSTS Cost ($) Registrations Business purchase price $0 Business name $0 Franchise fees $0 Licences $0 Start-up capital $1.000 Permits $0 Plant & equipment Domain names $100 Vehicles $0 Trade marks/designs/patents $0 Computer equipment $0 Vehicle registration $0 Computer software $0 More… Phones $0 Membership fees Fax machine $0 Accountant fees More… $0 Solicitor fees Rental lease cost (Rent Security system $0 aUdtivlitayn cceo/ndneepcotsioitn)s & bonds Office equipment (Electricity, gas, water) Furniture $0 Phone connection $240 Shop fitout $0 Internet connection $0 More… $0 Computer software $0 Training Wages Stock/raw materials $2.000 Insurance Building & contents $0 Vehicle $0 Public liability Professional indemnity Product...
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...Stakeholder analysis by Mohamed A. Abdrabo and Mahmoud A. Hassaan CEDARE 1. Objectives: 1.1 This document intends to provide background information on stakeholder analysis in terms of definitions, objective, need for conducting stakeholder analysis. 1.2 Also, the document aims to provide a systematic approach for conducting a stakeholder analysis within the framework of Wadi Project. 2. Background 2.1 Public issues in general and environmental ones in particular, can affect and get affected by a wide range of groups, bodies and/or individuals. Accordingly, involvement of such groups, bodies and/or individuals may assist in making more informed decisions and increase their potential for success. Furthermore, as the number of such groups, bodies and/or individuals is usually very large, they cannot all be considered for inclusion in such consultation process. Accordingly, a selection process needs to be carried out to identify the most important interest groups to be incorporated in such consultation process. The main criteria employed to prioritize interest groups may include interests, attitude, power and/or influence of such groups which may vary considerably from one party to another. 1.2 It is worth mentioning that stakeholders refer to actors (persons or organizations) with a vested interest in the decision or policy being promoted. 1.3. The main Objective of stakeholder analysis: is to identify the key people who have to be taken into consideration when making...
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...product always neat and clean or safe from comtaminiation and this unit is tell us about the risk management of Panchio Food. So occupational health and safety and security are the responsibility of everyone on the workplace. We follow the OH&S at premises. Scope/range of risk management applied As we know that everyday we must work in a way that ensure our safety and that of our colleagues and customers. It is very important for our business because we can save life from incidents which occurred on the workplace we can reduce them and can do safework but if we fail to take due care, we may cause an accident or injury or death. So every company follow some safety policies and procedures for the safety of their employees and stakholders. The Occupational Health and Safety act 2004 is the cornerstone of legislation and administrative measures to improve occupational health and safety in Victoria. The occupational health and safety regulation 2007 are made under the act. They specify the way duties imposed by the act must be performed., or prescribe procedural or administraive matter to...
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...WEEK 1 – CHAPTER 1 An Introduction to International Marketing BCC 2823 | Global Marketing Prepared by Mabel Lee FACULTY OF COMMUNICATION, MEDIA, AND BROADCASTING BCC 2823| Global Marketing The New Global Environment ALL RIGHTS RESERVED RIGHTS RESERVED ALL No part of this document may be reproduced without written approval from Limkokwing University of Creative Technology Worldwide FACULTY OF COMMUNICATION, MEDIA, AND BROADCASTING BCC 2823| Global Marketing WHAT IS MARKETING? • Marketing Involves: – Focusing on the needs and wants of customers – Identifying the best method of satisfying those needs and wants – Orienting the company towards the process of providing that satisfaction – Meeting organisational objectives ALL RIGHTS RESERVED No part of this document may be reproduced without written approval from Limkokwing University of Creative Technology Worldwide FACULTY OF COMMUNICATION, MEDIA, AND BROADCASTING BCC 2823| Global Marketing WHAT IS INTERNATIONAL MARKETING? • Different Levels of International Marketing – Export marketing – International marketing – Global marketing ALL RIGHTS RESERVED No part of this document may be reproduced without written approval from Limkokwing University of Creative Technology Worldwide FACULTY OF COMMUNICATION, MEDIA, AND BROADCASTING BCC 2823| Global Marketing ENVIRONMENTAL INFLUENCES ON INTERNATIONAL MARKETING Socio/Cultural Language Religion Aesthetics Values and attributes Social...
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...The European elevator company was established in early 1900 and had its headquarters based out in Helsinki and Brussels. The European elevator company was a respected company in the elevators and escalators industry and had been operating in this industry from its inception. The European elevator company amongst the 3 largest elevator company in terms of its revenue and market-share. The European elevator company revenue was primarily from two sources – one sale of new equipment (~38%) and services (~62%). The global elevator industry had been under consolidation phase. There were three market segments in the industry at that point in time, the small size elevators, medium rise elevators and high rise elevators. With construction industry looking at a slump, there is a fall expected in the demand for elevators. Most of the industry demand (~75%) is from the small size segment. With falling demand, the competition was becoming aggressive but was not able to make profits on their revenue (both Otis and Schindler posted losses). In order to weather this storm, The European elevator company R&D had developed “Breakthrough”, a product with many superior value propositions. “Breakthrough” was launched in Netherlands, France and UK to begin with. And the strategy employed was articles in journals and face to face meetings. However, the sales of “Breakthrough” units did not pick up as expected and entry into Germany was imperative. Germany was the largest elevator market and was dominated...
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...Task 1 : introduce your business a. Briefly describe the type of business size and number of employees . Bankstown Lidcombe Hospital is a principal referral group A1B hospital with tertiary affiliations to the University of NSW, University of Sydney and University of Western Sydney providing a wide range of general medical and surgical services and sub-specialty services to a local Bankstown/Canterbury community. It is part of South Western Sydney Local Health District.it has 454 beds and over 1400 emloyes between doctors , nurses , radiolgiest , administration , and other services . b. Laws are put into place to protect everyone - the customer, the employee and the company. You are not expected to be a lawyer, but being aware of the relevant legislations will help your organisation run more smoothly and avoid complications in the future, such as getting tied up in lengthy legal battles for unfair staff dismissal etc. Some of the common legislations applicable to traders include the Consumer Protection Act 1987 and the Consumer Protection from Unfair Trading Regulations 2008. These regulations are put into place to protect the consumers' rights and ensure they receive good quality products or services at all times. Duty of care : The responsibility or the legal obligation of a person or organization to avoid acts or omissions (which can be reasonably foreseen) to be likely to cause harm to others. Accessible parking Bankstown-Lidcombe Hospital has a number...
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...Running head: PROBLEM SOLUTION: CLASSIC AIRLINES Problem Solution: Classic Airlines University of Phoenix January 21, 2008 Problem Solution: Classic Airlines “Marketing is an organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders” (Kerin, 2006). Marketing is a fundamental key to any businesses success and involves determining the needs, wants and desires of consumers and satisfying them to the best ability. Classic Airlines is the world’s fifth largest airline they command 375 jets serving 240 cities with about 2300 flights per day for about a quarter of a century. Classic Airlines has around 32,000 employees. They earned about $10 million on about $8.7 billion in sales. With the uncertainty about flying Classic Airlines and the industry has seen this affect stock prices, Classic Airlines in particular has seen a 10% decrease in their share prices over the past year. Classic Airlines is also dealing with low employee morale, and the consumers’ confidence also seems to be declining as well. (Anonymous, 2007a) According to their financials for the past year, Classic Airlines would have been losing money if it were not for the $15 billion aid package passed by Congress for the airline industry (Kaye, 2002), which is resulting in a $22 million Income Tax Provision...
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...its competitive edge. A premature attempt to increase the bottom line could result in a worsening of the financial situation due to organization behavior. Global Communication must remember the desired end state while remembering the methodology to achieveing that emd state. Handled improperly, the results could be dramatically different from that intended. Communication is essential among the stakeholders to establish a firm foundation resources Global Communication has at its disposal to work with. Emotional Intelligence and its effect on the all interested stakeholders must be fully explored. In order for a cohesive plan to be effective, a consistent delivery to the stakeholders is required. Absence of consistency among stakholder communication and full understanding of emotions almost certainly ensures a plan is not set up for success. Creative thinking will be required on every level of leadership throughout the company. “This involves generating new ways to view a problem and seeking out novel alternatives to the problem” (DeJanasz, Dowd & Schneider, 2001, pg 404). This paper will explore possible solutions available to the senior management of Global Communication and make a recommendation to get them where they want to go tomorrow. Situation Analysis Issue and Opportunity Identification Global Communication faces numerous issues and an equal number of opportunities that arise as a result. The issues facing GC range from Loss in stock value...
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...SYSTEMS THINKING APPROACH AS A UNIQUE TOOL FOR SUSTAINABLE TOURISM DEVELOPMENT: A CASE STUDY IN THE CAT BA BIOSPHERE RESERVE OF VIETNAM Thanh Van Mai Bosch O.J.H School of Integrative Systems, The University of Queensland, QLD 4343, Australia Corresponding author (thanh.mai@uqconnect.edu.au) ABSTRACT Tourism is not simply an industry, but is an open, dynamic and complex system. The system consists of many interacting components and involves many different stakeholders. The development of tourism in a sustainable way impinges on and is subject to many factors. The limitation of traditional approaches to tourism research has become evidently in many cases. These approaches have usually looked at a particular issue or issues of the whole tourism picture. As a result, it has become difficult to manage tourism toward sustainability. This paper provides an overview of the systems thinking approach and its application in the study of the tourism system in the Cat Ba Biosphere Reserve of Vietnam. This study shows that systems thinking has proved to be an effective and powerful tool to explain the complexities of the tourism system. It has helped to simplify, clarify and integrate isolated problems associated with the industry, and provided a mechanism for group learning and decision making to achieve desirable outcomes. The paper proposes systems thinking be used as an appropriate tool for sustainable tourism development. Key words: complexity, dynamics, sustainability, systems thinking...
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...387 From supply chains to value chains: A spotlight on CSR Malika Bhandarkar and Tarcisio Alvarez-Rivero* 1. Introduction Corporate social responsibility (CSR)1 has become a hot topic in boardrooms across the world. Changes in corporate value systems are being driven by pressures from different actors, including governments, consumers, non-governmental organizations (NGOs) and institutional investors (diagram 1). Multinational corporations (MNCs) have operations spread across the globe, relying on both foreign affiliates and arm’s-length suppliers arrayed along global supply chains, many of which encompass developing countries. What then does the growing CSR movement mean for developing country producers? The chapter addresses this question. Diagram 1 Institutional Investor Tier I Tier II Tie r III NonGovernmental Organization Multinational Corporation Supply Chain, consisting of: Consumer Government CSR has relevance to many facets of a corporation’s operations. Strong CSR policies can help to recruit the right people for the job, keep attrition rates low by promoting a “feel good” quotient, improve corporate image, prepare for future regulation, empower “soft” laws (Vogel, 2005, p.162), appease green customers, and convince institutional investors that the corporation is following sustainable practices that positively impact the bottom line. * Policy Integration and Analysis Branch, Division for Sustainable Development, UNDESA...
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