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Strategies for the Bottom of the Pyramid

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Strategies for the Bottom of the Pyramid: Creating Sustainable Development

C. K. Prahalad Harvey C. Freuhauf Professor of Business Administration University of Michigan Business School Ann Arbor, MI 48109 Phone: 734-481-9194 Fax: 734-481-0684 E-mail: cprahalad@aol.com

Stuart L. Hart Associate Professor of Strategic Management Director, Sustainable Enterprise Initiative Kenan-Flagler Business School University of North Carolina Campus Box 3490, McColl Building Chapel Hill, NC 27599 Phone: 919-962-8405 Fax: 919-962-4266 E-mail: slhart@unc.edu

DRAFT Not for citation or distribution without the permission of the authors

August 1999

As multinational firms (MNCs) search for avenues for profitable growth and radical innovation in the new millennium, they may find a unique, counter intuitive opportunity – the 4 billion poor that are at the bottom of the economic pyramid. Converting the very poor into active consumers will foster innovations in technologies and business models. It will challenge managerial (and public policy) assumptions about sustainable development. Managers will be forced to consider the meaning of scale – the need to marry highly distributed small-scale operations and a few world scale capabilities --creatively along the value chain. Most importantly, conceiving of a market of 4 billion of the world’s poorest people will force a reexamination of the “price–performance” relationships for products and services. It will demand a new level of capital efficiency. The bottom of the pyramid presents a new managerial challenge – one potentially as powerful as the challenge presented by the proliferation of the Internet and e-business. The transformation of the bottom of the pyramid and the creation of a new and emerging market, like the opportunty in e-business, requires a total transformation of managerial practices in established MNCs. It will

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