...Patient-Centered Care Delivery Model, a Multidisciplinary Team Approach NR532 Healthcare Operational Planning and Management Patient-Centered Care Delivery Model, a Multidisciplinary Team Approach Increased emphasis from the Institute Of Medicine (IOM) and the Patient Protection and Affordable Care Act (PPACA) on improving quality, safety and reducing care cost has brought forth challenges among hospital executives (Cama, 2009). Nurse executives must develop low cost, innovative and effective ways to deliver patient care. The focus of this manuscript is to develop and implement a care delivery model emphasized in a patient-centered care delivery model using multidisciplinary team approach. Patient-centered Care Delivery Model According to the Institute of Health Improvement (IHI), “patient-centered family care is care through a patient’s experience that is coordinated, informed and grounded in respectful interactions with providers that are consistent with the patient’s values, expectations and care decisions” (Balik, 2011). Evidence-based practice has drastically increased this past decade with one of its cornerstones being “patient-centered care and nursing being at the frontline to lead this change. Professional nurses are prepared to effectively lead the healthcare team to achieve patient and organizational goals. Patients are unique in every facet of their needs and therefor multiple disciplines are critical to best deliver patient-centered outcome (Cama, 2009)...
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...Week 6 Assignment 2 Research Design February 14, 2016 Master’s of Business Administration Partial Fulfillment in the Requirements for MKT 550 Strayer University Healthcare industries have seen recent movements towards continuous quality improvement and this has gained momentum. The healthcare managers that endeavor to achieve excellence take patient perception into account when designing the strategies for quality improvement of care. Recently, the healthcare regulators shifted towards a market -driven approach of turning patient satisfaction surveys into a quality improvement tool for overall organizational performance. Recently, the healthcare regulators shifted towards a market -driven approach of turning patient satisfaction surveys into a quality improvement tool for overall organizational performance. In 1996, evaluation of patient satisfaction was mandatory for all hospitals. A study was conducted in a tertiary teaching hospital in aiming to assess the opinions of clinical staff towards the effect of in-patient satisfaction surveys on the quality improvement process. A favorable result of 94% revealed that the patient was able to judge hospital service quality, especially in its relational, organizational and environmental dimensions. In Germany, measuring satisfaction has been required since 2005 as an element of quality management reports. Since 2002, the Department of Health (DOH) has launched a national survey program in which all NHS trusts have to survey...
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...1 billion suffering from chronic hunger. Even the basic resources of food, water, shelter, and sanitation are in short supply for these people. Naturally, education and healthcare remain to be unaffordable luxuries for them. The Global development division works towards reaching to these people who are most in need. The Global Development division...
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...reinforced by the implementation of the HITECH Act of 2009 (Health and Human Services). The purpose of the ONC is to assist the nation in the implementation, exchange, and progressing information technology in healthcare (Health and Human Services). In 2011, the ONC released its first Federal Health IT Strategic Plan. This plan required changes secondary o the implementation of the Affordable...
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...U.S. Healthcare System The U.S. healthcare system undergoes certain changes and reforms in the modern society, and there is an increasing need for health care reforms in the modern society due to the increasing costs on healthcare, the high rate of various diseases in the community decreasing the quality of the national health on a regular basis. The modern U.S. health care system is not very effective in the context of delivery, finance, management, and/or sustainability, and this is the major reason to imply certain changes and reforms in this field promoting its efficacy and success in the market. People living in the modern society should feel valued and important in the healthcare system receiving the needed assistance and support in a timely manner not depending on their health and economic status. Bar-Yam (2006) stated that “efforts to implement cost controls and industrial efficiency that are appropriate for repetitive tasks but not high-complexity tasks lead to poor quality of care” (p. 459). Thus, health care reforms will help to improve the quality of care increasing the efficiency of the U.S. health care system in the modern society inspiring much confidence, stability and security on the part of the patients. The U.S. health care system is overwhelmed with the inefficiencies and problems affecting the quality of care provided for the general population. The greater number of reforms in this field will change the situation for better applying the new and innovative...
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...Accountable Care Organizations: Key to Transforming Healthcare? The Talia Goldsmith, MHA Candidate 2011 Suffolk University Sawyer Business School HLTH 890AE: Healthcare Strategic Management Professor Richard H. Gregg, M.A., M.B.A. April 28, 2011 Table of Contents Objective .....................................................................................................................................3 Introduction ..............................................................................................................................3 Overview of ACOs as a Mandate and an Opportunity for Healthcare Organizations............................................................................................................................4 Examples of Missions, Visions, Values and Goals for ACOs........................................6 Mission ................................................................................................................................................. 6 Vision ....................
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...Gloves On: The Presence of Competition in the Healthcare Industry Gina Ruggiero HCA 421 Instructor Celya Tilley August 23, 2013 The driving force of any business is that of competition; the healthcare industry is no different. The presence of competition provides a need to grow and continually offer quality services or products; however, the competition in the healthcare industry can be a very daunting at times. The cost of medical care is rising and patients are expecting a certain level of high-quality care due to the vast amount of information available to them. Patients are now armed with knowledge; they are true consumers who look for the best quality care for the very best price. This paper will discuss the different forms of competition that takes place in health care, evaluate the benefits and pitfalls of competition while suggesting alternatives given competition were not the prime driver of operations in the healthcare industry, explain the essence of successful competition and the use of competitive intelligence and describe the influence competition has on the services offered by health care organizations and the choices patients have. Competition drives businesses to work at their full potential and forces them to constantly evaluate their business strategy and make changes when necessary. Competition also has the ability to force health care organizations to compete for business by lowering their costs of services provided; this competition...
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...8 Introduction: The healthcare industry is evolving both nationally and globally, and as a result, the challenges facing health care services delivery organizations are also increasing. Health care professionals are the decision-makers and also the ones closely associated with the day-to-day decision making processes affecting the delivery of health care services and goods to patients. The economic evaluation of the health care services delivery systems has proven to play an important role in the different types of health care decision-making. For example, formulary decisions, reimbursement decisions, high health cost decisions, and e-prescribing. This makes it a point of interest to assess the influence of economic evaluations on health care decision-making both at the macro, me so, and micro levels. Even though the impact of economic evaluation studies on health care decision making has been limited, there is an increasing requirement for the cost-effectiveness of the health care intervention to be considered when formulating and implementing guidelines for clinical practices. What is encouraging at this moment is the fact that health care decision-makers do recognize the usefulness and necessity of published economic evaluations that rightly inform the public about their decision making processes (Van Velden/Severens/Novak, 2006). Delivering value in health care therefore, will continue to be a challenge to health care services delivery organizations both in the...
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...current healthcare system emphasize the need for a nursing profession that focus in alleviating patients suffering by providing quality and evidenced based nursing care. Graduates of master’s degree programs in nursing are prepared with requisite nursing skills, which enable them to engage in nursing practices exhibiting practice, ethical and legal challenges. To function effectively, the AACN provides nine distinct essentials for master’s prepared nurses that guide the preparation of nursing graduates for various diverse specialties in healthcare system. These AACN essentials include background for practice from sciences and humanities which explores the idea of a master’s-prepared nurse integrating various educational disciplines for the incessant improvement of nursing care, organizational and systems leadership which recognizes the need of having leadership skills in providing quality nursing care, and quality improvement and safety which recognizes that a master’s-prepared nurse must be coherent in the quality standards. Others include ability to translate and integrate scholarship into practice that establishes the role of a nurse in applying research outcomes during service delivery, informatics, and healthcare technologies that recognizes the role of nurses in using technology and HIT to promote provision of quality and evidenced based nursing care, and the essentials of health policy and advocacy that explores the role of nurses in employing advocacy strategies to influence...
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...service organisation to effectively align its employees for efficiently service delivery. For this purpose the HRM theories and concepts as well as the best practices applicable to social service organisations were studied. This facilitated the author to find the strategic role that the HRM can play in engaging the employees and assess how the HR can motivate them and align them towards attaining organisation goals and objectives. The ultimate aim was to evaluate how Leyton health care an elderly home care service provider in London can align its HR and attain its objectives. Interview was held for the managerial level staff and questionnaire was given to the service delivery staff of Leyton Health Care. The total samples used for the study were 12. Out of these 2 were managerial level staff and 10 were service delivery staff. Open ended questions were used for the managerial level participants of the organisation while in case of the service delivery employees, a survey questionnaire which had statements with multiple choice questions i.e., close ended questions were used. The statements that were derived were regarded as themes and the evaluation of results was made by using the method of thematic analysis. Here pie charts were used to indicate neutrality, agreement and disagreement to the statements given. The results of this project indicate that there was a need for HR of Leyton healthcare to play an active role and not only conduct regular training to its employees...
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...2 Although health care facilities are designed to ensure people are safe, they remain a dangerous place to be (Mitchell, Gardner, & McGregor, 2012). The sources of risks in the hospital include medical errors, falls, and health care associated infections (HAIs). The World Health Assembly (WHA) held on 18th May 2012 passed a resolution that addressed the issue of patient safety and quality in health care (Briš & Keclíková, 2012). WHA called for continued improvements in health care quality and patient safety (Briš & Keclíková, 2012). Therefore, there is a need to evaluate the existent health care systems in order to identify the causes of risks and come up with a plan that can improve health care standards. The plan should also aim at improving the safety techniques applied in other high risk industries, such as the mass transportation, chemical engineering, and nuclear power generation sectors (Shillito, Arfanis, & Smith, 2010). According to the accident causation model developed by Reason in 1990, accidents are caused by many factors that work in concert (Shillito, Arfanis, & Smith, 2010). Such accidents must be prevented by instituting the necessary checks and controls within the system (Shillito, Arfanis, & Smith, 2010). According to Shillito, Arfanis, and Smith (2010), checking behavior can improve the quality and safety of the health care system. Many countries are looking for methods that can be used to measure the safety of their health care systems (McConchie, Shepheard...
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...HLTH 890 helps students strengthen their skills to: •Diagnose situations and identify key strategic and operational issues. •Assess alternative strategies and actions to address the issues. •Prescribe what strategies and actions have the potential to best address the issues. •Implement chosen strategies and actions. For the final project in HLTH 890, each student must conduct an in-depth Research Project on a healthcare organization or component of one or on a healthcare strategy-related issue and/or challenge, or to develop a Strategic Plan for a healthcare organization or component of one. Each Research Project is presented in a final report of approximately 25 pages, the same length as each Strategic Plan. This spring, the students wrote research papers on: •The Changing Healthcare Environment and Accountable Care Organizations •Accountable Care Organizations: The Key to Transforming Healthcare •Electronic Health Records and Their Implementation •Reducing Unnecessary Medical Care Cost Using a Multidisciplinary Approach •Improving Patient Quality and Safety Through Strategic Initiatives at Brigham and Women’s Hospital, Children’s Hospital Boston, and Newton-Wellesley Hospital •A Strategic Approach to Quality and Safety at Tufts Medical Center •Chronic Disease Management Systems: A Strategic and Operational Analysis of How to Implement an Effective •Chronic Disease Management Service Line The strategic plans are on: •Successful Implementation...
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...as a result of higher market penetration, increased buying frequency and customer loyalty. Brands looking to increase customer loyalty should focus on increasing penetration, since loyalty follows as a logical consequence of brand penetration ." Consumer loyalty can also be increased by creative marketing campaigns that generate buzz and stimulate word-of-mouth. As opposed to simply looking at attitudinal loyalty, it is important to observe price sensitivity as a measure of consumer commitment to a brand. Multi-media campaigns are an effective way to stimulate market share, thereby increasing brand loyalty. An important part of any marketing mix is the use of television advertising, which repeatedly demonstrates it's superiority as a delivery mechanism, with the highest daily and weekly reach in Canada. Television effectively communicates creative expression as well as key ideas through stimulating the senses, making it the most powerful medium available to advertisers. NT and Bovril Challenge Bovril is a brand with universal saliency which enjoys a special relationship with British consumers. However, it is also...
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...2 Although health care facilities are designed to ensure people are safe, they remain a dangerous place to be (Mitchell, Gardner, & McGregor, 2012). The sources of risks in the hospital include medical errors, falls, and health care associated infections (HAIs). The World Health Assembly (WHA) held on 18th May 2012 passed a resolution that addressed the issue of patient safety and quality in health care (Briš & Keclíková, 2012). WHA called for continued improvements in health care quality and patient safety (Briš & Keclíková, 2012). Therefore, there is a need to evaluate the existent health care systems in order to identify the causes of risks and come up with a plan that can improve health care standards. The plan should also aim at improving the safety techniques applied in other high risk industries, such as the mass transportation, chemical engineering, and nuclear power generation sectors (Shillito, Arfanis, & Smith, 2010). According to the accident causation model developed by Reason in 1990, accidents are caused by many factors that work in concert (Shillito, Arfanis, & Smith, 2010). Such accidents must be prevented by instituting the necessary checks and controls within the system (Shillito, Arfanis, & Smith, 2010). According to Shillito, Arfanis, and Smith (2010), checking behavior can improve the quality and safety of the health care system. Many countries are looking for methods that can be used to measure the safety of their health care systems (McConchie, Shepheard...
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...Indeed, Accountable Care Organization is a critical element in today’s marketplace. “Accountable care organization (ACO) or accountable care system (ACS) is an entity that can implement organized processes for improving quality and controlling the cost of care, and can also then be held accountable for these care results and the resultant costs associated with outcomes”. (Berkowitz 2017, page. 37). ACOs are constituted by a group of providers, hospitals and other healthcare organizations who voluntarily coordinate high quality of care for insured patients, Medicare and Medicaid patients. Additionally, ACOs are responsible for inpatients, outpatient, palliative care and long-term care. It seems that ACOs focused more on the delivery of a suitable care rather than the...
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