...Project Based Management in Wicked Problem Jansen Karyadi Contents I. Executives Summary 3 II. Objective 4 III. Business Structure 5 IV. Value Chain 6 1. Company 7 2. Employee 7 3. Customer / consumer 7 V. Value Proposition 8 A. Targeted Segement 8 VI. Deliver Value 10 A. Crucial Activities – Organization Learning 11 VII. Appendix 14 Executives Summary “Wicked problem can’t be solved, but they can be tamed. Increasingly these are the problems strategists face and for which they are ill equipped. This word “wicked” it’s not labeled as evil but as very hard / unique or even insanely hard puzzle problem most companied has been faced so far. It will not disappear on the contrary each wicked problem will lead to other problem and companies have to find new strategy to “tame” this so called wicked problem. To make it simpler wicked problem is never end problem that always changed and will be part of strategic issues to companies. Each answer for each wicked problem will be different, as we can used past experience to calculate our counter measure the result will be vary. In this chance I will use PBO (Project Based Organization) for my business model which is Food and Nutrient Company. The company wants to serve all segments of consumer and satisfying each level’s sate. By using PBO which is designated to do more new project to rising their value I believe these food company can reach their target. Each individual is...
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...spread of the communication equipments and it includes the revolution of the society and the technology, which usually refer in particular to the arguments created when these technology widely used (H.Jenkins & D.Thorburn, The Digital Revolution, the Informed Citizen, and the Culture of Democracy, 2003, p.1). However, this revolution can to some extent be a wicked problem for its search of solution could never stop and each solution of a digital solution is always a "one-shot" operation as well as the difficulty to generate a solution immediately or ultimately (J.C.Camillus, 2008, p.100). As for the first one, since digital industry is an emerging industry, the problems of the digital revolution can hardly be clarified in the foreseeable future (J.C.Camillus, 2008, p.100). Thus, the same as the wicked problem, the digital revolution has no stopping rule as well since it needs to keep finding new solutions for new problems (J.C.Camillus, 2008, p.100). For the second one, because of the lack experience in the digital industry, the problem appeared in digital revolution is hard to be imitated, so, unlike the original problem, the digital revolution problem's solution cannot get opportunities to learn by trial and error and should treat every attempt significantly (J.C.Camillus, 2008, p.100). In addition, every completed solution cannot get a noneffective consequence (J.C.Camillus, 2008, p.100). In spite of the first...
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...Global overview o Background on Shell Nigeria Chapter 2 • Historical Background of Shell in the Niger Delta • Corporate Social Responsibility and Ethics of Shell • Stakeholders , Problems and Models o The Chief Executive Officer of Shell o The Local Employee of Shell Nigeria o The Investor of Shell Global or Shell Nigeria Chapter 3 • Various Approaches to Leadership Skills o Trait approach o Contingency approach o Situational approach o Constitutive approach o Transactional leadership o Charismatic leadership o Transformational leadership o Situational leadership • Points I have learnt about myself • How would I bring resolution to the problem Chapter 4 • Conclusions and Recommendations Reference list Chapter 1 Introduction Shell Global overview Shell Global is one of the largest companies in the world, growing from a small shop in London nearly 200 years ago to one of the biggest global groups of energy and petrochemical companies in the world, with more than 90,000 employees currently employed in more than 80 countries worldwide, being led by the Chief Executive Officer (CEO), Peter Voser based in the global headquarters in Hague, the Nederland’s, with the parent company, Royal Dutch Shell plc. (RDS) incorporated in England and Wales. Shell Global’s strategy is to remain a forward driven company to sustain profitable growth in all projects and to provide competitive returns to all shareholders involved with Shell, while meeting the global...
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...(Anderson, R 1994). Peter Senge and Andres Edwards expressed the importance of system thinking in that it is necessary for “understanding the dynamic complexity of a situation”, anticipating “the unintended consequences of proposed actions” and implementing “lasting solutions” (Higgins, K 2014). Obesity is a wicked problem we face today where systems thinking is necessary as it is a sustainability issue that flows into the three pillar model. It affects the social, economic, and environmental pillars, as well as physiological and psychological factors on an individual level making it a unique and complex system. By looking at genetics, psychological disorders, social norms and consequences, the food we buy and energy we use as well as the economy we can see why past and current attitudes have failed and that by encouraging a system thinking approach a new understanding of the circumstances can be achieved helping to identify prospects for action that may not have previously be seen; altogether illustrating systems thinking’s critical role in developing solutions to sustainability challenges. Over the last few decades obesity has rapidly become a worsening global health problem. It was noted by The World Watch Institute in 2000 that “for the first time in human history, the number of overweight people rivals the number of underweight people”, while the world’s underfed population has slightly declined, the overweight number has swelled to more than 1.9 billion people worldwide being...
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...resources with his natural oratory abilities to unite a nation ruptured by domestic indifferences. His commitment to preserving the Union vindicated democracy and initialized the substratum which would be built upon to become the republic we know today. In the modern-day society we inhabit, the development and subsequent implementation of technology in daily activities has allowed our leaders rapid access to consistently accurate data. This ease of access is a luxury I am certain President Lincoln would have utilized, as he was always probing for more information, a trait congruent with the teachings of Keith Grint, Professor of Public Leadership and Management at the Warwick Business School, who suggests that the leader’s role with a wicked problem is to ask the right questions rather than provide the right answers. In the film Lincoln, actor Daniel Day-Lewis reaffirms this trait with the line “If in pursuit of your destination, you plunge ahead, heedless of obstacles, and achieve nothing more than to sink in a swamp... What's the use of knowing True North?”. The...
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...health and psychosocial problems. Place-based approaches aim to address these complex problems by focusing on the social and physical environment of a community and on better integrated and more accessible service systems, rather than focusing principally on the problems faced by individuals. A place-based approach targets an entire community and aims to address issues that exist at the neighbourhood level, such as poor housing, social isolation, poor or fragmented service provision that leads to gaps or duplication of effort, and limited economic opportunities. By using a community engagement approach to address complex problems, a place-based approach seeks to make families and communities more engaged, connected and resilient. An initiative of The Royal Children’s Hospital, Melbourne Centre for Community Child Health Issue 23 > 2011 Translating early childhood research evidence to inform policy and practice Place-based approaches to supporting children and families Additionally, the circumstances in which children are growing up have changed10. Children now have fewer models of caregiving, community environments are less child-friendly and electronic media has become a dominant feature in children’s lives12,13,14. Social climate change is also evident in the increasing complexity of modern society15. One manifestation of this complexity is the increase in ‘wicked’ problems16 such as obesity, child abuse and social exclusion. These problems are beyond the capacity...
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...and Indigenous Affairs, 2007). The measures to be included in the NTI (Northern Territory Intervention) ascribed by the national Government are as follows: * Introducing widespread alcohol restricitons on Northern Territory Aboriginal land; * Introducing welfare reforms designed to reduce the flow of cash going toward substance abuse and to ensure funds meant to be for children's welfare remained for that purpose; * Enforcing mandatory school attendance bridging family assistance and income support payments with school attendance for persons living on the allocated lands and by providing meals for children while at school; * Introducing mandatory health checks for all indigenous children to identify abuse and treat health problems; * Acquiring townships allocated by the Australian Government through a scheme involving five year leases including payment of just terms compensation; * As part of the immediate emergency response, increasing policing levels in prescribed communities, including requesting secondments from other jurisdictions to supplement NT resources, funded by the Australian Government; * Requiring intensified on ground clean up and repair of communities to make them safer and healthier by marshalling local workforces through work-for-the-dole; * Improving housing and reforming community living arrangements in prescribed communities including the introduction of market based rents and normal tenancy arrangements; * Banning the...
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...BU 601 – Strategy Aug.23, 2012 – Lecture 1 Article – HBR – How Managers Become Leaders * There must be seven seismic shifts to become effective leaders * Are expected to be good problem solvers, however, it is not enough * Tough to achieve these shifts from an educational point-of-view * The course should provide opportunities for learning how to get comfortable applying strategy What is Strategy? * Most common definition – a unified, comprehensive and integrated plan designed to ensure that basic objectives of the enterprise are met * Textbook definition – a concrete expression of how a business intends to compete and win in the marketplace * Very difficult to operationalize strategies for any on-going problems Why is that industries with the same external factors have varied results? * Michael Porter – Economist – famous for creating framework for analyzing industries * 3 BIG Mistakes companies make * Trying to parse the bits and pieces for unique positioning to achieve a competitive advantage * Company with a unique advantage yet have a competitive disadvantage is Walmart * RIM is another example, due to lack of long-term strategy * How will your proposal build a unique and competitive advantage for your company? Core questions of Strategy: * Firms performing differently? How to achieve competitive advantage? What is strategic management? * Aligning company’s purpose with capabilities and actions ...
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...not be an R&D topic in an organization anymore but become part for every employee’s job, irrespective of his or her position. Keywords: Design thinking methods and characteristics, Review 1. INTRODUCTION A number of new innovation methods have emerged during the past two decades with an increasing interdisciplinary collaboration between the engineering, economic and social sciences. In spite of this, it is still a challenge to develop and introduce new innovations. One approach that increasingly makes its way to businesses of all sizes is called Design Thinking. This approach seems to be more promising to operationalize the innovation capabilities of a company (Brenner and Witte, 2011). Design Thinking is a human-centered problem solving method that mostly leads to radical innovative solution in terms of the feasibility, desirability and viability of products or services (Brown, 2008, 2009). In many languages the term design is used in the context of craftsmanship and the arts, such as design of clothes, buildings and other objects. Although Design Thinking is rooted in industrial production and engineering, the term design is meant in the sense of intentional development of products, services or solutions...
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...Innovation in Outsourcing: The Case of The Procter & Gamble Company Case Study by the Academic Team from The University of Tennessee, College of Business Administration GEO IAOP’s Global Excellence in Outsourcing Award www.IAOP.org P&G: Taking Innovation to New Levels of Value through Partnership INTRODUCTION Many people believe innovation springs serendipitously from some kind of “aha” moment – literally a bolt out of the blue. P&G knows differently. Innovation has been the corporate lifeblood since P&G’s humble beginning in 1837 when William Procter and James Gamble signed a partnership agreement formalizing The Procter & Gamble Company. Today, P&G’s products touch and improve the lives of over 4.8 billion consumers in 180 countries. Fifty “Leadership Brands” include some of the world’s most well-known household names with 25 of these 50 brands each generating more than $1 billion in annual sales. Simply put, this degree of corporate growth could not be achieved without significant innovation across all aspects of the business even extending to our relationships with suppliers and partners. In 2001, P&G radically changed its approach to Research & Development (R&D). Instead of relying solely on its own, highly capable R&D resources, P&G welcomed ideas from individual entrepreneurs and scientists from other companies, and universities, the concept came to be known as Connect & Develop; the goal was to gain half the ideas from inside and half from outside the...
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...This Life Span by Valdora L Avery Mrs. Linda Vesey-Gutierrez MA FST 613 Spring Arbor University-Detroit February 15-2013 Categories of Studies 1. Conceptualization of Adolescent Gambling Types A. Research on Adolescent Population 13-22 years old B. Cross-Cultural Studies 2. Level specific Gambling/Adolescent Prevention Strategies A. Gambling regulation enforcement B. Gambling Adolescence behavior 3. Spectrum gambling impact on the Adolescent Life Span Category 1: Edinete R. M., & Fudge. J., Urie Bronfenbrenner’s theory of human development: Its evolution from ecology to bioecology. Journal of Family Theory & Review, 5, 243-250. (2013) Glass Q.V. & Few-Demo L.A. (2013). Complexities of informal social support arrangements for black lesbian couples. Family Relations Interdisciplinary Journal of Applied Family Studies 62(5).714-724. (2013) Mamta, S., & Kari A., (2013). Siblings of individuals with disabilities: Reframing the literature through a bioecological lens. Journal of Family theory & Review, 5, 300-312. (2013) Swenson. S & Lakin.C. A wicked problem: Can government be fair to families living with disabilities. Family Relations Interdisciplinary Journal of Applied Family Studies 63(1), 185-198. (2014) Wehmeyer. L.M. (2014). Self-determination: A family affair. Family Relations: Interdisciplinary Journal of Applied Family Studies 63(1):178-182. (2014) Category 2 Breen H....
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...Best Practices in Outsourcing: The Procter & Gamble Experience Case Study Prepared by Dr. Beena George, Ph.D, Associate Professor at The University of St. Thomas GEO IAOP’s Global Excellence in Outsourcing Award www.IAOP.org Best Practices in Outsourcing: The P&G Experience Introduction The Procter & Gamble Company (P&G) markets a wide range of branded consumer goods products, including beauty care and household products. The company’s products are sold in more than 180 countries, with net sales exceeding USD 82B. With on-the-ground operations spread across 80 countries, meeting the business service needs of the organization was challenging. P&G’s Global Business Services (GBS) organization has met this challenge successfully; they have implemented best-in-class processes to provide business capabilities that create value for the business units, while reducing the costs and efforts necessary to support these operations. GBS is one of four organization pillars that support the organization’s business and provides more than 170 services to the company. The services delivered through GBS include everything from employee services (e.g. people management, facilities, communication, meeting services, and travel services) to business services (e.g. financial services and solutions, product innovation, supply network solutions). Many of those services are provided today through a set of alliance partnerships. The scope of the alliance management effort at GBS encompasses...
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...leaders act as though their companies are poised to win against their counterpart, and they fail to do the research that is necessary to create an effective business strategy. Other companies attempt to create business strategies in order to compete with other companies. So, they put together a plan in which everyone in the company can follow. They are responsible for using the company data, to push the company in the right direction. This direction should line up with the organization’s vision or objectives. There can be several different departments and employees involved to accomplish the strategic objectives. While strategic decision making depend on the concepts of data analysis, nevertheless it depends secondarily on optimal decision making as the means for calculating or forecasting the profit. Strategic, tactical intelligence, and routine business practices play a big part of management decisions. Also, cost, service differentiated product strategies are used to make larger profits. Sometimes, these decisions and practices are not always fair to the employees and customers. Ethical problems exist concerning the kind of data sought after and the methods used to get it. “There are six things that God hates, seven that are an abomination to him: a lying tongue, haughty eyes, and a heart that devises wicked plans, Feet that make haste to run to evil, and false witness who breathes out lies”(Proverbs 6:16-19 ESV). Upper management officers have to ask themselves is it worth...
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...1. Explain about strategic management process and strategic approaches. The strategic management process means defining the organization’s strategy. It is also defined as the process by which managers make a choice of a set of strategies for the organization that will enable it to achieve better performance. Strategic management is a continuous process that appraises the business and industries in which the organization is involved; appraises it’s competitors; and fixes goals to meet all the present and future competitor’s and then reassesses each strategy. SM as a process consists of different phases, which are sequential in nature. These four broad phases could be encapsulated as follows: 1. Strategic Intent 2. Environmental Scanning & Formulation of Strategies 3. Implementation of Strategies 4. Performing Strategic Evaluation and Control. The strategic approach therefore, is an ongoing process. It is continuous and recognizes the need to be open to changing goals on the basis of shifting circumstances within the environment. It is a process that requires monitoring and review mechanisms capable of feeding information to managers continuously. Strategic management or planning are not one-shot approaches, they are ongoing. Types of strategic approaches: Push-codification strategy Pull-personalization strategy 2. Explain the disruptive power of technology with reference to change in economic environment. PARADIGM SHIFT Its ability to break the...
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...idealized representation of something; exists to explain something to us * we substitute our models for the original * our models become reality * models matter so much b/c we make our decisions on them; we act overly confidently on them * investors in a stock market think their decisions based on the model * ex: there were strong belief on mortgages, but most of mortgages were toxic * “ninja mortgages”: no income, not job/assets * models actually matter more with interpersonal relations * world naturally builds opposing models * an alternative approach: seek out opposing models; use it for the better consumer goods lives and thrives on new products * P&G not doing a good job * Innovation problem * Invest at in R&D * Expenses eliminate their profits * Stock dropped in half * “how would I decrease costs and increase innovation?” * How does invention respond to money? * It doesn’t; at least not directly * Decided to start buying new ideas from outside; massively increased the amount of ideas; way...
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