...UnitedHealth Group | Organization and Leadership Analysis | Western Governors University | | Miles Lee, Camryn | 3/10/2016 | The content of this paper is to evaluate the leadership style and practices of United Health Group while conducting a SWOT analysis and highlighting the strengths and weakness of the company. | Managing Organization Analysis: United Health Group Seeking to enhance the performance of the health care system and improving the overall health and well being of the people has been a part of United Health Group’s objective since the organization open its doors in 1974. Working with health care professionals and other key partners to expand access to quality health care; supporting the physician/patient relationship and empowering people with the information, guidance and tools needed to make personal informed health choices and decisions are the key objectives to United Health Group. Although much of the organization has changed over the years, these objectives to enhance the health care system and physician/patient relations while enhancing the overall well-being of their members have remained the same. In addition to UHG’s overall objectives, the organization operates by a set of values designed to maintain the innovation, integrity, compassion, performance and the internal and external relationships of the company. UHG prides itself on their values and have implemented policies to ensure that these values are exercised daily. One of the...
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...Discuss six (6) unique problems associated with delivering health care to an indigent population When delivering health care to an indigent population, there are several problems associated which are unique to the environment. Such problems include (1) lack of education (2) gang and other related violence (3) low to no community initiative to enroll in health care programs (4) lack of resources to effectively market health care provisions to the community (5) changes to health care which hospitals don’t have the resources to maintain (6) and most importantly, funding. Cooper Green Hospital faced all of these problems. The quality of care as well as the level of customer service at the hospital was poor. Patients were dissatisfied with what seemed to be a lack of compassion on behalf of the hospital and the hospital’s personnel. Patients waited three or more weeks to get an appointment with a physician at Cooper Green Hospital; and most patients waited four or more hours to be seen the day of the appointment. After observing these problems, Dr. Michel developed a strategic plan to make Cooper Green Hospital a more desired hospital to the community. Discuss the five (5) ways that the Community Care Plan will improve the health status of the community Dr. Michael developed a strategy called the Community Care Plan. The Community Care Plan (1) will provide services to under-insured and un-insured community members (2) will improve the health care to the community by offering...
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...Running head: Case Study 1 Revitalizing a Brand Strayer University Current Marketing and Brand Position Plaza Home Health Services was established a year ago by nurses Jennifer and Nancy. Despite its hurried opening and poor logo it has generated revenue and made its presence known well between the current competitors. Despite this initial success Plaza Home Health needs to reinvigorate their identity to establish themselves successfully in the current marketplace. It is thus extremely important for them to analyze the current marketplace and to determine products needed and develop techniques to strategize and promote the products offered. Any new product is associated with risk but since Jennifer and Nancy have already opened this new Health services center they have stepped further into the market. Now that they have already established a service they need to target it to the appropriate audience. The success in marketplace is associated with skillfully promoting its services and products to retain old and attract new customers (Fortenberry, J. (2010). The total product concept by Theodore can help to maintain services that meet and exceed customer’s expectations. 1) The Generic Product- This is the basic service that is provided to the customers. Plaza Home Health Services offers home health service. This basic services is difficult to distinguish from competitors. 2) Expected product- At this level products and services need branding and certain other...
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...information system for the Medical center of Lewisville to integrate current technology in the information structure of the facility. II. Vision a. The vision of the medical center is to bring state of the art information system where electronic records and shared information will bring a better experience for our patients. III. Mission b. The medical center of Lewisville promises quality service with our computerized system that will make it easier for patients to request information and register at the facility. IV. SWOT Analysis (Strengths, Weaknesses, Opportunities and Threats) c. The strengths are that we have a expert team and plan in place to set the structure. d. Weakness is that there are a number of departments and we need to be sure to connect so data is shared and retrieved easily. e. Opportunities are that we do have the expertise and the chance to look at local facilities with similar information systems. f. Possible threats are that we wouldn’t be able to start off with the ease and flow in the initial stage. V. Plan Objectives g. To complete a rough run in 3 months time so we can evaluate our plan VI. Tasks and Timelines VII. Evaluate each department system at the end of two months VIII. Budgeting and Resources Executive summary The purpose of this strategic plan is to create an information system for the Medical center of Lewisville that will integrate current technology in...
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...public and to help their hospital make profits necessary to keep the facility running. However, there are some decisions that need to be made. The hospital could have an IPO or could merge or be acquired by another hospital. To decide which option is best, Team B will weight the pros and cons of each option by showing the strengths, weaknesses, opportunities, and threats created with each option. Strengths of an IPO, Acquisition and Merger The strengths of an IPO in a hospital would be to raise more capital for PFCH to use for their various corporate purposes such as working capital, acquisitions, and marketing, to name a few. With PFCH taking advantage of an IPO we can take advantage of new larger opportunities that can start building toward incorporation and statewide expansion. IPOs also allow the company to access their capital more rapidly, and are relatively low risk for health care facilities, which will have the potential for increased gains and for bigger opportunities (IPO Benefits, 2011). Mergers or acquisitions are a corporate strategy that may be initiated by a given health care entity in a community or by a corporation. In a healthcare, mergers may take place to strengthen the financial and service position of hospitals as...
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...New Health Medical Systems Staffing Strategy HRM/548 Gwendolyn Ford June 2, 2014 Jennifer Familant One of the main issues that needled American today is the provision of a new strategic healthcare system. With Medicare on the rise the prediction is by the year 2019 there will a vast number of people uninsured and depending on Medicare to compensate for medical treatment. The primary issue of healthcare in the United States is a leading part of the health medical system staffing problem because the staffing relies on Americans utilizing physician care. Understanding and developing current strategies will align organizations with new innovative ways to implement business strategic direction, and recommend staffing strategies that will meet the need of the organization’s goals are topics that will be address in this paper. Communicating a guided vision is the key role to planning strategically. Implementing any type of plan for the business should be deliberate strategically in order for the business to operate daily. The involvement of a diverse team of employees at any level in the organization can help to construct a communal vision, and growth all individual's in the organization motivates to understand the success of the plan. Simplicity and constant communication, from planning anticipate consequences that design the measure of performance can be vital to the success. Effective staffing frequently involves groups with simplicity of the shared vision, and extensive...
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...Nightingale Executive Summary Western Governor’s University Nightingale Executive Summary Nightingale Community Hospital is a 180 bed hospital that provides acute care and a range of services to their community. Nightingale has four core values that consist of safety, community, teamwork, and accountability. Communication is a key concept in achieving and defining those values. According to the National Patient Safety Goal Data in regards to communication for Nightingale Community Hospital there is not consistency and goals are not being met for the following: reporting critical results within 60 minutes as evidenced by documentation, verbal orders/read-backs, unacceptable abbreviations, and time out hospital wide. Critical Results Within 60 Minutes Nightingale Hospital has showed variations in compliance with reporting critical results within 60 minutes for the months of January through December. Compliance went from 63% in January to 80% in December. In between this time there have been significant variances. As noted there from the data there was only 56% and 57% compliance for the months of June and July. Reporting of Critical Results with 60 minutes should be at 100% compliance. Verbal Orders/Read-Backs The ED met 100% compliance with verbal order/read-back audits for the fiscal year to date. Ortho is at 62% compliance. The other departments at Nightingale Hospital are ranging from 91% to 99%. For JCAHO standards the departments should be at 100%. ...
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...Quality Improvement Part 1 Bledine Thelusma-Choudelor HCS/588 Measuring Performance Standards January 25, 2016 Dr. Richard Woerz Healthcare organizations is held up to very high standards by society especially when it comes to patient safety. The quality of care has to be at its best at all times. This paper will look into the Quality Improvement for the patient safety, some of the areas that will be covered are the data to monitor improvement, three tools that will be used to measure improvement, the information each tools will collect, will discuss the strengths and weakness of each tools and the similarities and difference for the tools been used. We will discuss what Davis Health Care goals are with patient safety. For proper monitoring there will be data that are needed from the Davis Organizations such as past patient safety reports from the past few years, organizations rating on patient safety from patient, The Joint Commission and other important organizations. The last piece of data that would need to be collected is where does Davis Health Care wants to go from here, so that can help the goal setting. Monitoring the improvement allows the Davis organizations to be aware of their starting point and future goals. Monitoring improvement will include setting goals such as clear and specific goals ( Kelly, 2012). Clear goals allows is the most effective progress, and it’s very clear. This goal allows the most effective solution to the improvement the Davis Health...
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...Strategic Management Paper on: Dell International Services Philippines, Inc. Submitted to: Professor Eliseo Aurellado Submitted by: Ryan S. Villarica MBA - Standard Date: June 28, 2014 Table of Contents Executive Summary4 I. Introduction6 II. Research Methodology7 III. Mission and Vision Analysis8 Current Vision and Mission8 Review of the Current Vision9 Review of the Current Mission10 Proposed Vision and Mission Statements11 Review of the Proposed Vision and Mission Statements12 Communicating the Proposed Vision and Mission Statements14 IV. External Analysis15 Economic Forces15 Political Forces………………………......................................................................................... 18 Social, Cultural, Demographic and Ecological Forces 19 Technological Forces 21 Industry and Competitive Forces 22 Five Forces of Competition Model 24 Competitive Profile Matrix (CPM)28 External Factor Evaluation (EFE) Matrix 33 V. Internal Analysis39 Functional Audit39 Culture39 Management41 Operations43 Information Systems44 Human Resources45 Marketing and Hiring46 Financial Performance47 Internal Factor Evaluation (IFE) Matrix52 VI. Strategy Formulation58 SWOT Analysis58 Strategic Position and Evaluation (SPACE) Matrix 60 Internal-External (IE) Matrix63 Grand Strategy Matrix64 Summary of Matrices and Analysis65 VII. Quality Strategy Planning Matrix 66 VIII. Proposed Strategies69 Strategic...
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...developed countries enjoy living standards comparable. Solid economic growth in decades has helped to develop a strong social infrastructure. British education and health delivery systems are among the best in the world. Government focuses on income inequality and plans to ease in 2020 to eliminate child poverty. The establishment of a single European markets, may be positive, because some young people may migrate to the United Kingdom, to offset the problem of an aging population. Current strengths Current challenges ▪ Strong education system ▪ Healthcare services ▪ Child poverty ▪ Relatively high dependency ratio Future prospects Future risks ▪ System of "managed migration" ▪ Supporting low and middle incomes ▪ Challenges of an aging population ▪ Rising inequality Current strengths: For the healthcare services: British health system is one of the world's most successful social enterprises. This is due to participate in advanced medical infrastructure and the private sector. Public health expenditure on traditional British had been very high, and helped maintain quality and efficiency. Britain, the European Economic Area, all residents, and qualify for NHS treatment and the United Kingdom bilateral medical agreements. The system has established itself as one of the best in the world. Current challenges For the child poverty: Government to develop the elimination of child poverty by 2020, according to the government-defined objectives - Children living in relative...
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...London: A National Healthcare Perspective Kaye Leonard Pfeiffer University MHA 776 Dr. James Leist Dr. Gwendolan Swain Abstract This paper provides an overall impression of the United Kingdom’s health service, inception of the National Health Service, challenges the NHS faces regarding financial sustainability, providing effective and efficient care, and the move towards more privatization . Comparisons are made between the National Health Service and heathcare in the United States across multiple sectors that include acute care settings, skilled nursing facilities, primary care providers and regualtions governing nursing practice and the challenges faced by both systems. Table of Contents Introduction 4 Background 4 Impression of the NHS 5 Mr. John Smith Director, Civil Eyes Research 7 Mr. Andrew Cheesbrough, CEO Orders of St. John Care Trust 8 Mr. Robert Creighton, Transition Director and Government Advisor on Public Health 9 Dr. Elizabeth Fellows-Smith. Senior Policy Advisor, Mental Health 10 Dr. Rodney Taylor, Former Medial Director NHS Hospital 12 Professor Simon de Lusignan, Primary Care 12 Mr. Bernell Bussue, Director of London Region,Royal College of Nursing 12 Mr. Paul Holdom, CEO The London Clinic 14 Professor Duncan Empy, Group Medical Director of BMI Healthcare 14 Shirley Kramer, Chief Executive Institute of Healthcare Management 16 Strengths and Weaknesses 16 Summary 17 References...
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...ERMA: Electronic Record Management Application Stacey N. Tucker DeVry University Table of Contents Section Page Number Introduction 3 The Creation, Birth, and Development of ERMA 4 Legal Aspects 5 Strengths of Vizion 7 Weaknesses of Vizion 8 Strengths of ERMA 9 Weaknesses of ERMA 10 Recommendations for Improvement 11 Conclusion 12 Terminology 13 References 14 ERMA: Electronic Record Management Application ERMA, or the Electronic Record Management Application, was designed and developed by Correct Care Solutions for use in correctional facilities across the country. Used primarily in the ambulatory setting and clinics within correctional facilities. ERMA was primary created, and copyright protected for Correct Care Solutions in 2011 and since has been implemented in over two hundred correctional facilities. In 2013, the El Paso County Criminal Justice Center underwent a change of contract, this meant that their medical department was no longer ran by Correctional Health Care, and as such was no longer privy to their current electronic health record Vizion. The conversion from Vizion to ERMA would end up taking almost 2 full years to be put into full effect. The program implementation was meant with many challenges, these included both legalities and overall functionality. Compared to its predecessor ERMA is was still in its infancy and had a long way to go before it would...
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...Ledina Lushko’s care outlines the current fragmented nature of the US healthcare delivery system. Johnson Memorial Medical Center (JMMC) must apply methods to improve the integration of care and create value for its patients along the full cycle of care. Ms. Lushko was diagnosed with adrenocortical cancer (CAC) on August 4, 2008. ACC is a very rare cancer that, in most cases is diagnosed only after it reaches an advanced stage. Between July 2008 and November 2009, Ms. Lushko and her family went through a tough period of consulting various doctors (n=16), many tests (200+) and differing opinions from multiple specialists. The care she received was uncoordinated which led to poor medical outcomes (multiple readmissions) and poor patient/family satisfaction. JMMC’s internal analysis regarding the care of Ms. Lushko is outlined below: Value Chain Component | Value-Creating Strength | Value-Reducing Weakness | Service Delivery, Pre Service | * JMMC widely recognized for oncology outpatient specialty units | * No review of records from Albania | Service Delivery, Point-of-Service | * Oncology specialists with 30 years of experience * Expedited inpatient evaluation | * No collaboration and/or agreement of recommended interventions among physicians. * Repeated diagnostic tests * Admitted to the non oncology specialty floor | Service Delivery, After-Service | * None identified in the case | * Poor discharge processes leading to multiple hospital...
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...As learned through the textbook and other references for this course the management theories and practices utilized within an organization can help or hinder the success of said organization. Through this paper I will review the strengths and weaknesses of American Healthcare Corporation’s (AHC) IT&S Southern Division as well as critique their primary leader. AHC’s IT&S Southern Division AHC is a large for-profit national healthcare provider network owning and managing over 150 hospitals, 40 surgery centers and hundreds of physician practices across the continental United States. AHC’s primary goal is to provide industry-leading healthcare in the most efficient and cost effective manner with the highest level of patient outcomes and satisfaction. AHC’s history spans over 40 years and was founded by doctors who wanted a better care path for their patients. AHC is comprised of several divisions broken down regionally across the nation and has also broken down key “shared services” departments to service and support the divisions. My analysis will focus on the IT&S Southern Division of AHC. IT&S Southern Division is responsible for the technical support and services of 24 hospitals, 10 surgery centers and 110 physician practices across Alabama, Florida, Georgia and South Carolina. The services provided span the information technology gamut including infrastructure, clinical applications support, physician support, project management and a 24 hour help desk. To enable the...
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...made will provide a clear, concise overview of the main features of the current medical care delivery system. The current healthcare world zooms in mainly on illnesses and injury. It is clearly time for a different approach to healthcare in this country. If a change would happen it would build a healthcare system that will concentrate on promoting good health and disease control and managing more difficult disease. Currently there is a large sum of money in the healthcare system, but reorganizing the order it is spent out, will improve the quality of care while lowering the cost. It is a must that a change comes, but if not the United States will continue to spend more and more money on health care. Americans assume that change may have not been predicted because of cost. Overall, there are many barriers to success, but it can be done. Managed Healthcare Quality According to (Washington, DC: August 2010)the current the patient health care needs are not being met, the reasons are because of several issues that need to be resolved such as poor connection and communication between the providers, mismatch incentives, and inadequate information management. Healthcare problems begin with broken elements, poor connection, and primarily targeting on other services. The focused services will block the important needs of patients. All the problems that go unnoticed have structured our current health care system today. Changing health care delivery will help better meet the needs of...
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