...Situation Audit Swisher Mower is a lawn and garden company that manufacturers lawn mowers in its plant in Warrensburg, Missouri. The company’s flagship product is the Ride King. In 1996, Swisher was approached by a national merchandise retailer offering to distribute Swisher’s standard mower under a private label. The retailer offered to distribute the product line, but included several stipulations that would change the Swisher’s distribution methods of its product. Sales within the industry are predominantly determined by changes within the economy. If the economy weakens, overall sales within the industry decrease. This cyclical effect can hinder or expand sales for a company, causing many companies to adjust their business strategies. Another cyclical effect arises from changing seasons, which determines when products will be sold. During the mid-1990s, households were expanding outside of metropolitan areas into vast suburbs across the country. Home owners have acquired larger amounts of property within the suburbs. As the population drifts outside of metropolitan areas, more land is devoted to residential property. New technologies have become available that have helped evolve the industry. More powerful and durable engines are being developed, allowing larger jobs to be completed. The lawn and garden equipment industry produced sales of $5.5 billion in 1995. Three quarters of the sales were from finished mowers, while 25% of sales came from engines. The industry is comprised...
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...Swisher Mower and Machine Company Problem: Wayne Swisher the new president and CEO of Swisher Mower Company (SMC), is unsure of what the future holds for his firm. He was contacted by a major national retail merchandising chain about a private-brand distribution arrangement. Wayne Swisher needs to determine if he should accept the offer that was proposed by the national retail merchandising chain or reject it and continue on normal business. SWOT: Strengths: • Facilities have an annual production capacity of 10,000 riding mower units on a single 40-hour-per-week shift. • Developed great loyalty with dealers and distributors. • Produced the first zero turning radius riding mower. • Produce high-quality mowers that are reliable and have great longevity. • Remained profitable since its founding. Weaknesses: • Limited distribution channels to only nonmetropolitan areas. • Produce mid-engine riding mowers while front engine mowers are more powerful and can handle the bigger jobs. • Relies heavily and their Ride King and their T-44 trail mower only accounted for 8.2 % of SMC’s total sales. Opportunities: • Plans to develop a walk behind trimmer and edger. • Have distributor arrangements in parts of Europe and the South Pacific which made up 5% of total sales. • SMC could develop a riding snow thrower with their zero turn radius for the winter months. • Private brand distribution. • Sales projections for 1995 and 1996 are increasing from previous years. Threats: ...
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...Swisher Mower and Machine Company The Swisher Mower case is about a major decision faced by Wayne Swisher, the president and CEO of the Swisher Mower company. The decision he faces is for deciding to go with a private-brand distribution arrangement for the company’s line of riding mowers. The distribution arrangement could allow for expanded production in new markets and existing markets. Swisher thought that the arrangement posed a good opportunity, but the details of the proposal need to be analyzed and rationalized first. There were potential issues like increased cost and chance of liability claims. Cannibalization by the national merchandiser could possibly result in 300 units lost per year for Ride King mower. The company sold around...
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...Case analysis: Swisher Mower and Machine Company Alternatives: the tactical plan to be developed: 1. Accept the private label deal being offered by a major retail chain 2. Do not accept the private label deal My chosen alternative: 1st option, accept the label deal with the retail merchandise chain. Justification: This proposal holds too many opportunities for SMC to let it pass or fall into the hands of another competitor. The results of accepting the proposal look far better than the alternative. The proposal will allow for more opportunities to expand with time. Moreover, as retail merchandise chains grow in popularity with consumers, SMC will have its product there for the increasing number of buyers. If the company decides to accept the new proposal, it will bring to company an incrassating quantity of unit sales. Currently, the company has unit sales of 4200 + 8200 = 12,400 units. It could also allow SMC to take advantage of unused manufacturing capacity. Analysis for alternatives: 1st option: Pros: Enter the arrangement because it would provide them the chance to reach consumers they currently do not, this should be one of the advantages for the company. The contract would only lock SMC in for 2 years, so they would be free after the short trail period. Meanwhile, this alternative would create a large additional liability for SMC because of the contract terms that state they will assume liability for personal injury that may occur from use or maintenance on...
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...I. Recommendation: 1. Swisher Mower and Machine Company Case should take the distribution proposal with the Retail Merchandise Chain. The company alone isn’t receiving a large amount of sales and this opportunity is a great one for them to increase sales and receive a larger portion of market share. II. Rationale: 1. They have the opportunity to dramatically increase their sales and lower their sales expenses (Appendix II.B) 2. Sales in national Retailer chains are rapidly increasing which is huge opportunity for SMC to enter into the market. 3. SMC has the opportunity to pull out from the contract with retailer, so if they don't see any improve when entering into the market they can simply terminate it if necessary. 4. They are entering a new market, and have the potential to quickly grab market share and increase their sales within the national merchandise stores. 5. Swisher has a unique design that cannot be replicated which give them an advantage against their competition 6. Even though SMC would be more exposed to greater liability, they have never have an encounter with claims for nay products sold or used since 1956; so it is likely they at least in the short-term they won’t have to worry too much about liability claims Appendix (I) Alternative A: Enter with distribution proposal with Retailer Merchandise Chain 1. Advantages a. Being that current sales are 4200 units, with the arrangement they could increase 8200 units (Appendix II.B) b. They would...
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...MANAGEMENT BUS506 Case Study Analysis: Swisher Mower and Machine Company Danel Trumić, Mirhat Kolašinac, Misala Pramenković International Burch University, Sarajevo MARKETING PROBLEM DEFINITION In early 1996, Wayne Swisher, president and chief executive officer (CEO) of Swisher Mower and Machine Company (SMC) received a certified letter from a major national retail merchandise chain inquiring about a private brand distribution arrangement for SMC line of riding mowers. Wayne Swisher had only recently assumed his position as president and CEO from Max Swisher, his father and company founder. Wayne Swisher was previously vice president of sales, a position he held for six years following completion of the MBA program at Southern Methodist University in Dallas, Texas. Prior to graduate school he has worked in sales and marketing position for three years at a large Fortune 500 corporation. The private brand distribution proposal was the first major decision that he faced as president and CEO. He thought the inquiry presented an opportunity worth serious consideration, since unit volume sales of the SMC riding mower had plateau in recent years. The inquiry received by SMC concerning a private brand distribution arrangement requested a sample order of 700 standard riding mower units to be delivered in January 1997. The national retail merchandise chain expected to make an annual order of approximately 8200 units. The chain wanted to purchase the mowers at a price 5 percent lower than...
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...GOLF COURSE MAINTENANCE MATTHEW A. ANDERSON TUESDAY 12:30 P.M.-2:20 P.M. CONTENTS HIERARCHY CHART DEPARTMENT LIST TOURNAMENT MAINTENANCE SCHEDULE EQUIPMENT MAINTENANCE SCHEDULE EMPLOYEE REQUIREMENTS EMPLOYEE/CORSE EXPECTATIONS EQUIPMENT LIST SALARY SHEET HIERARCHY CHART SUPERINTENDANT ASSISTANT SUPERINTENDANT MAINTENANCE SPECIALIST - MOWING SPECIALIST – IRRIGATION SPECIALIST – TURF SPECIALIST MAINTENANCE CREW – MOWING CREW- IRRIGATION CREW – TURF CARE CREW DEPARTMENTS D01 – SUPERINTENANT D02 – ASSISTANT SUPERINTANT D100 – MAINTENANCE D200 – MOWING D300 – IRRIGATION D400 – TURF MANAGEMENT SCHEDULE OF OPERATIONS EMPLOYEE TRAINING REQUIREMENTS STAFF TRAINING Training is essential for the proper functioning of the golf course maintenance department. The complexity of turf grass management and the equipment and chemicals used makes it imperative that all employees know the requirements of their jobs, the proper operation of tools and equipment, and the correct use and dangers involved in handling various chemicals. This can only be achieved by thorough initial and ongoing training. Departmental Orientation It is the policy of the Club that new employees receive both a Club and a Departmental Orientation. While the Personnel Administrator conducts the Club Orientation, the Golf Course Superintendent is responsible for conducting his Departmental Orientation. A detailed outline of the material...
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...1. For differentiation by style or type I think he could also offer services such as bush trimming, raking, edging. I think he could include these services for a small few in addition to mowing lawns. For differentiation of location, I think he should pass out flyers and in these flyers say how far he will go to do lawn work. He should also say that anyone’s house in his neighborhood is fair game, no matter how big it is, for getting their lawns mowed. The last, differentiation by quality, he needs to say how he will also take care of the lawn, not just mow it. Maybe he will fertilize the lawn after it’s freshly cut. People would pay more knowing that their lawn is getting all the care is needs. 2. a. If the EU has one fleet, the US will have a profit of $12,000 instead of $10,00. If they both send two fleets, they still make more if each was to send out one. The US will have higher profits even if the EU sends one or two. However, they both are equal if they send out one or two fleets earning $10,000 and $7,500 respectively. The two fleets is a better idea because they get $15,000 total if they really had just sent one for $10,000. b. If they go by the “tit-for-tat” strategy they will just start out by sending one. They will then wait to see who does what. So they will each just send out one a week and both will have a $10,00 profit. 3. a. HHI= 21.82 + 15.22+132+10.12+9.32+7.42+3.32+2.42+2.42+1.52= =475.24+231.04+169+102.01+86.49+54.76+10.89+5.76+2.25=1,137.44...
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...from receiving products wanted (McConnell, Brue, & Flynn, 2015, p. 153). Therefore, dissonance-reduction is one type of consumer behavior that explains a customer’s high involvement with products or services but has a perception that there is little to no difference between the brands. For example, Edward has plans to purchase a lawn mower, he knows he wants a riding mower and price shops around at the variety of stores to find the perfect one. Edward looks at Husqvarna, and Cub Cadet riding mowers; both has the same horse power, deck size, and specifications (color) that he wants but Edward cannot decide on which one to choose. The only difference between the two is the price; Husqvarna sells its 54” deck for $2,699.00 with a delivery charge of $225.00; and Cub Cadet sells its 54” deck for $3,099.99 with no delivery charge – delivery is free. Edward does not think there is a difference in the mowers but decides that he will purchase one or the other based on the size of his yard. After careful consideration he purchased the Cub Cadet riding mower specifically with the color he wanted, orange. A few weeks later, he likes the way the mower feels, its cutting techniques, and the way the lawn looks after a fresh cut. Four months after making the purchase under certain circumstances, Edward experiences dissonance reduction, he realized that the Husqvarna brand or any other brand would have been just as good, if not slightly better than the Cub Cadet brand. In fact, according...
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...There are various different lawnmowers available on the market and thus, you need to consider several factors before purchasing one. These factors include cost, maintenance requirements, horsepower, mowing area, maneuverability, attachments and storage. The size of your mowing area is a decisive factor in choosing the right mower for you. A riding or walking mower is perfect if the area doesn't exceed an acre. However, if the area is larger than one acre, you should buy a riding mower. You should also get a deck that can easily cut a few feet at one time. It is always best to get as much horsepower as you can. More horsepower means that is has better performance in wet grass or even damp. A machine with more horsepower provides better cut...
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...careservices? ~ Hazels customers will most likely judge the quality of her lawn care services by thequantity of Hazels other customer, how efficient she does her work and her credibility. 2 . Hazel is the operations manager of her business . Among her responsibilities areforecasting inventory management, scheduling, quality assurance, and maintenance . a. What kinds of things would likely require forecasts? ~ Weather and climate condition would likely require forecasts as well as thedemand for lawn mowing services.b. What inventory items does Hazel probably have? Name one inventory decision shehas to make periodically. ~ The inventory items that Hazel probably has are rake, grass cutter, fertilizers,mower, seeds, and other lawn mower equipments.c. What scheduling must she do? What things might occur to disrupt schedules andcause Hazel to reschedule? ~ It depends upon the demand of the customers. Basically, Hazel will accept one totwo customers five times a week. She will do her lawn services approximately once amonth. The things that might occur to disrupt schedules and will cause Hazel toreschedule are fortuitous events such as storms, floods, earthquake and othercalamities.d. How important is quality assurance to Hazels business? Explain. ~ The quality assurance to Hazels business is indeed very important. It willdetermine the number of Hazels customers. It will also reflect on her businesscredibility.e. What kinds of maintenance...
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...Quality of Hazel's Work operation management if an ordinance is passed... Should hazel send that student a check for the idea? Group 5 trade-offs In what ways are Hazel's customer most likely to judge the quality of her lawn care service? Hazel's Case 4. The town is considering an ordinance that would prohibit putting grass clippings at the curb for pick up because local land fills cannot handle the volume. What options might hazel consider if the ordinance is passed? If this law would be passed it would be both a benefit and a loss for hazel. Name 2 advantages and drawbacks of each option Advantages: As we have researched grass clippings are said to be fertilizers. After mowing the lawn you do not need to sweep it any more leave it and it would breakdown on its own. It would be less effort for hazel and less cost for the fertilizer and trash bag. Plus hazel would also help the environment. Disadvantages: We are not sure if customers would like that grass clippings would be left on their backyards. 5. Hazel decided to offer the students who work for her a bonus of $25 for ideas on how to improve the business, and they provided several good ideas one idea that she initially rejected now appears to hold great promise. The students who proposed the idea has left, and is currently working for a competitor. Should hazel send that student a check for the idea?what are the possible trade offs. We think Hazel should not send the student a check because the student is currently...
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...Case Study: Hazel Introduction to Operations Management Jao, Arold Mikko A. Kaw, Seleena Marie H. EXPRODU XOC Mr. Joey Accuña View Point: Hazel Time Context:Present Objective:To prevent depletion of her financial resources by having a continuous source of income, which would preferably continue to increase proportionately with the number of years, for support of her basic needs. Statement of the Problem:Hazel is to choose from the most income generating method to have continuous financial stability supporting her basic and needs and current lifestyle. Areas of Consideration | Financial | Marketing | Production/Operation | Strengths | * Hazel has a small-scale lawn mowing business that earns meager income. | * 15years worth of experience from Fortune500. * Hazel earned loyal customers. * Word of mouth – free and indirect marketing from her current clients. | * Quality of service is tested – it is good enough to satisfies her neighbors and recommend her to others. | Weaknesses | * Her savings were depleted having no source of income for eight months since termination from the Fortune500 Company. | * Little knowledge of good marketing that is applicable to the nature of the business | * Unfamiliarity with the operations in terms of other variation of the service she offers that may result to poor and unwanted quality. | Opportunities | * The existence of her lawn mowing business can be a good credential that may enable her...
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...for many years until his retirement earlier this year. Our proposal will give you a cost analysis and a projected schedule. It will also include our proposed bid for the job. We trust that you will find that our company will deliver the services that you are requesting. Thank you for your time and consideration. We look forward to speaking to you in the near future. Sincerely, Sherlynne Baker Proposed Schedule Monday Morning: * Four employees on tractor mowers will mow half of the Augusta Memorial Golf Course from 7 am until 10 am so we will not interfere with your players. Monday Afternoon: * Four employees on tractor mowers will go to the 10 acre Willoughby Park and begin work there at 1 pm. This is estimated to take approximately 6 hours. Tuesday Morning: * Four employees on tractor mowers will mow the second half of the Augusta Memorial Golf Course from 7 am to 10 am. Wednesday Morning * Six employees on tractor mowers will mow the 5 mile stretch of highway on Route 24. We estimate it should take...
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...Abstract The robotic lawn mower, which is like the Roomba robotic vacuum, where it can mow the lawn by itself can attract two main target markets that will be covered in this paper. One target market is the elderly people, because simple task, like mowing the lawn can get harder for them. The second target market would be people that are always on the go, because they are always busy and may not have the time to cut their grass. The product positioning will be high be cause its more for people that have a higher income because they will most likely have nicer yards then people who have lower income. Keywords: Robotic Lawn Mower, Positioning, Segmentation, and Target Market Technology is always advancing to try and make things better or easier; the first lawn mower in1868 that was just a “reel type spiral-bladed cutter”, it came from a long way from now, a self-propelled robotic lawn mower (Haster). The robotic lawn mower is similar to the concept of Roomba robotic vacuum cleaner; it mows the lawn by itself and is able to get around obstacles. The robotic lawn mower is controlled by what it hits and has sensors that can make sure it is only cutting grass and prevent it from going out too far. The robotic lawn mower is great for many people because they can maintain their lawn without having to deal with the hot weather or the hard work that usually comes along with cutting the grass, which are the two main reason people do not like mowing their lawn. People who want a...
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