...Technology and Training Jennifer Mitchell BUS 375 Instructor Charles Orgbon January 30, 2012 Technology Taking Over Electronic technology has worked its way into just about every area of American society. The new technologies are changing jobs and the training that is received for these jobs. This paper is going to look at technology and how it has impacted the way employees are trained. The attitudes towards technology and the laws that surround it will be shown. Different tools that are used with technology in training will also be given. The things that technology has allowed to occur for training will also be looked at. Technology is becoming a part of training in many organizations and it is growing with new methods being used as new technologies are formed. Technology Attitudes and Law The technology in the workplace is changing very rapidly and companies that can't keep up will drop out of competition. The American Society for Training and Development (ASTD) reports that less than $1500 per employee was spent for training in 1996. The largest part of that (49 percent) was spent for technical and professional training. Only two percent was spent for New Employee Orientation and three percent on quality, competition and business practices training (Reh, 2012). Computers and associated technology have become central to modern life. In a society where the population is rapidly ageing, the acceptance and utilization...
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...Using Technology to Improve Service Department Training Service Departments across the Kohler distribution network are facing the same dilemma. They need to provide training to an increased number of dealers without increasing their current budgeted training costs. Adding additional “in-person” schools can be cost prohibitive, so many companies have turned to advancements in technology to provide the solutions. One of the leading solutions is web based meetings and training seminars. Online meetings and seminars are the most effective new tool to provide the needed training without raising costs. The use of online hosting companies such as www.gotomeeting.com and www.webex.com, allows for added benefits that in-person classes do not. As Gabriel Warren (2013) details, hosting meetings online eliminates the need to travel. This will eliminate much of the hidden costs of the meeting that come with traveling from town to town putting on seminars both for the host and their attendees. This will make inviting expert guest speakers more feasible as they will not have to travel either. Expert guest speakers are a great way to break up the monotony of any meeting, and add a greater sense of importance to the material covered. “A guest speaker conveys current, realistic information and a perspective on a subject that is not available from textbooks” (Mullins, 2001). Online meetings are the perfect format to host these experts. They can call in and attend the complete event, or they...
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...GRIFFITH AVIATION Nathan Campus 7010GBS Research Design Assignment 1: Literature Review of Development of Training for New Air Traffic Control Technology Implementation (2000 words) Dr Robin Pentecost 30th March, 2016 CHANG, Hsuan-Ting s2957842 1 SEMESTER I, 2016 Table of Contents 1. Introduction ............................................................................................................................ 3 2. Methodology .......................................................................................................................... 3 3. Key Potential ATC Transition Issues .................................................................................... 4 4. Benefits of ATC Automation System .................................................................................... 5 4.1 What is ATC automation system? .................................................................................... 5 4.2 What’s the role of air traffic controllers? ......................................................................... 6 5. Drawback of conventional ATC system ................................................................................ 6 5.1 Incapable to meet the traffic demand nor the-state-of-the-art aircraft ............................. 6 6. What else can the training programme improve? .................................................................. 7 6.1 Sufficient overstaffing on track ............................
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...Did Britain’s victory in the Falklands War owe more to the superior training, élan and command structure of the British armed forces vis-à-vis the Argentinean conscript army than to Britain’s superior military technology? (2611 WORDS) The Falklands War was a conflict over what seemed an insignificant archipelago of islands in the South Pacific, 500 miles from the coast of Argentina and 8000 miles away from the British mainland. The conflict was the result of 149 years of unsuccessful diplomacy[1], which resulted in an Argentinean “recovery”[2] of what they held as the “Malvinas” islands. This led to the outbreak of the last successful conventional campaign of the twentieth century. After the Argentine surrender on June 14th of 1982, the debate of why and how the British achieved victory became prominent. Some believe that it resulted from better training, a more effective command structure and the thrust with which the British embarked on the campaign. Others judge that the victory was due to Britain’s superior military technology. This essay will explore the extent to which this idea was credible. The comparison between the British and Argentineans will be made. This war, which is described as “two bald men fighting over a comb”[3], will be examined in order to understand the combination of factors that resulted in British victory in the spring of 1982. In order to answer why the Argentineans’ attempt at repossession was unsuccessful, it is significant to look...
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...Personnel in Technology Amy Mullen TEC 401 July 16, 2012 Clyde Roberts Personnel in Technology Technology support teams are on the rise with new and improved technological advances are emerging. Effective technology support teams reflect knowledge, experience, and strong communication skills. Technology plays a major role in organization operations in today’s society compared to decades prior. The key to success in using the many forms of technology available is to train users about the technology and the operation of the devices. In this paper, I discuss the training and implementation programs in using technology, performance support and Help Desk technologies, and the relationships between coworkers as well as between support teams and customers. Training Training is the foundation of organizational success. Organizations and their employees should have knowledge of the technologies used in the workplace and understand the enhancement technological tools bring to the workplace. Unfortunately, end-user information systems (EUIS) training is not a top priority in a time it is necessary with the growing technological advances (Regan & O’Connor). Training, in essence, defined as a learning experience with a beginning and end differs from support as support implies an ongoing learning experience. Specified by Regan and O’Conner (2002), the...
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...Introduction Technology has taken a big step in today’s world and is developing in all industries and sectors. These developments can successfully be implemented into the process of human resource training in many different organizations and companies such as Tesco. Technology allows for ease and a more efficient way of obtaining a goal. Different strategies and mechanisms can be introduced which will allow desired results to be achieved within a short period of time. This could be extremely important for organizations such as Tesco as a reduction in time means more profit. This report will analyse and discuss how the development of technology can be implemented into the training and development process at Tesco, one of the world’s biggest and most successful retail stores. Tesco is the third largest retailer in the world in terms of revenue. The company operates in 14 different countries worldwide with 4,331 stores and almost 470,000 employees. Business strategy Tesco has developed many strategies which focus on five main factors, 1. Core UK business 2. The Community 3. Non-food items 4. Retailing services 5. The International market Tesco’s like many other companies as a key focus to not only make a profitable business, but also a sustainable one. Therefore making sustainability a key aspect, Tesco conducts many business strategies to improve their company. Business execution In Tesco, technology has implemented something called ‘cloud computing applications’...
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...significant change in technology. While this change has been beneficial to Community College and its employees, we have reached a point where we are challenged with the new features and functions of the College’s standard software. In order for our employees to continue to serve student needs effectively and efficiently the Technology Training Project has been created. This project will create technology training sessions to allow for increased technology understanding and to grow employee confidence. Upon completion, this project will provide for a foundation that will allow our organization to address the probable changes in future technology. TRAINING STRATEGY All employees will have access to technology training opportunities. The Training Department will provide technology training through the following modes of delivery: * Face to face sessions * Online via the portal * Downloadable material In order to provide these training opportunities the following resources are required: * Training opportunities to keep the College trainer / SME’s current * Current and up to date handout materials * Access to current hardware and software technologies ASSUMPTIONS AND CONSTRAINTS The following is a list of assumption and constraints for the Training & Development Business Plan. Please note that this list may be modified as the project and planning move forward. Assumptions: * All employees have the minimum technology skills as defined by...
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...As subjective as it is, it was already influenced by insights from colleagues in the academia as well as students exposed to technology use in their classrooms. 1. Every Biology teacher is unique in terms of personal characteristics, educational background, attitudes, beliefs, and use of educational technology. 2. Biology requires a “discipline-specific” use of technology in the delivery of pedagogical content. Existing educational technology tools in schools which may be suitable for other fields of study will not always work efficiently when teaching Biology. 3. The level of Educational Technology use by Biology Teachers in the Philippines is low as even in rich/ industrialized countries, there is infrequent use of educational technology tools. 4. A Biology Teacher’s effectiveness and efficiency is directly proportional to his/her use of technology especially those focused on multimedia instruction. 5. Teachers cannot rely on schools to train them. They must start within themselves if they are competent enough or use an instructional video self-training package that can not only teach but also motivate...
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...New Employee Training John Doe HRM/240 August 28, 2011 Diane Blankname New Employee Training Companies seeking new employees for a position as a computer support specialist have different requirements. Some organizations prefer employees to obtain up-to-date certifications, but some organizations prefer for new employees to have an associates or bachelor’s degree (JobBank USA, 2010). Although the employee may meet the educational requirement to obtain a job as a computer support specialist, the company must make sure that the employee is capable of performing the unique operations of the company. Computer support specialist should be kept up-to-date on the latest technology since technology changes every day. New employees should be evaluated to see if they need additional training. According to Bohlander and Snell (2007), competency assessment focuses on the sets of skills and knowledge employees need to be successful at knowledge-intensive jobs. Competency assessment is a superior way to see if an employee needs additional training to perform the tasks of a job. A company or organization can ask employees to perform certain tasks required for the job, to see if the employee needs additional training. Implementing the correct training program is important to organizations. If the training process is not done correctly, a company can waste a large amount of money by providing poor training to employees. For entry-level positions as a computer support specialist,...
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...Does Technology Influence Teaching Practices in the Classroom? April O. Di Benedetto, Ph.D. april.dibenedetto@stpsb.org Instructional Technology Center 2024 Livingston St. Mandeville, LA 70448 Paper presented at the National Educational Computing Conference 2005 Conference Philadelphia, PA June 29, 2005 INTRODUCTION The world is experiencing an information explosion of unprecedented proportions. Not only is the volume of new information large, but it is also growing exponentially. Rapid changes in many fields are making basic knowledge and skills obsolete. In the technological world of the 21st century, the meaning of the phrase “to know“ means more than simply having information stored in one’s memory; it means having access to information and knowing how to use it. The challenge for education is to design technologies for learning that draw both from knowledge about human cognition and from practical application of how technology can facilitate complex tasks in the workplace. “Like training wheels,” computers enable learners to do more advanced activities, and engage in more advanced thinking and problem-solving than they could without such help (Pea, 1985). In this rapidly transforming world, where employment requirements and fundamental literacy expectations are quickly changing, education must also change to meet these demands. The essence of education has been to transmit society’s cultural heritage to successive generations and to foster competencies will permit...
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...Employee Training Introduction Technology impacts every aspect of our lives in the 21st century. In our fast-paced professional environments, we continually seek efficiencies with our time management skills and training methods that meet the real time needs of both the organization and the individuals that require that these learning objectives are implemented into their daily jobs. In the past, on-the-job training offered the most effective avenue for transferring knowledge. However, with the introduction of technology in the United States during the 20th century, ensuring quality standards were implemented meant that organizations had to re-evaluate their training methodologies. Additionally, laws implemented to advocate for workers also brought about changes in the approach to employee training. With the onset of technology as a helpmeet for understanding the needs of an organization as well as offering training that helps grow the business, employers began implementing these new technological learning opportunities when offering employees both company-centric and legally required training. Noe (2010) tell us that, “Recognizing the value of human, social, and structural knowledge, many companies are attempting to become learning organizations and to manage knowledge in order to develop better products and improve customer service.” Therefore, as companies proceed into the 21st century and modify their approach to training on a global scale, technology provides...
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...TOPICS For every advantage to using technology, there’s a disadvantage and both sides apply to your workforce. Despite the pros and cons of the impact of technology, businesses discover better ways to run their organizations with technology than without. Technology impacts your employees in numerous ways from building employees’ skills to offering new ways of communicating with each other. 1. Efficiency A significant impact technology has on employees is that it improves job efficiency. Employees are able to complete their job tasks using more efficient methods. The results are greater accuracy, timeliness and usually less strain for employees whose jobs previously included labor-intensive functions. For example, employees who use software applications are better able to produce reports, spreadsheets and other documents with greater ease and more interesting presentation. Similarly, the physical requirements for production workers may be minimized with the help of technology, such as production-related robotics and computers to streamline product assembly. Communication The use of technology for communication closes the gap between some employees, yet widens the distance between others. The advent of email, video conferences, webinars and social networking underlies connectivity between colleagues, whether they’re in the same office, across town or across the Atlantic. On the other hand, electronic messaging and other forms of technology-based communication are often substituted...
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...Technology Support Team University Of Phoenix Tech 401 Suset Mesa Technology Support Staff A Technology support team composed of with the right individuals for the job is vital to the company’s success and reputation for several reasons. When the customers call the support center with an issue the technology support staff is often the consumers first and last impression of a company. The customer support team along with the technology support team helps establish or builds an immediate opinion to the customers about the products and brands sold by a company. The most significant reason that a consumer calls the technology support department of a company in the first place is because they have an issue with the services rendered or the product that was purchased. If the support team is ineffective the customer in return creates dissatisfaction in technology support individual. In order to avoid these issues the company must begin by building an effective technology support staff, getting the stakeholder buy in. High level management and or executives within the company should be the primary stakeholders. American based companies view technology support as significant because there is a direct impact on sales. Documentation Documentation of technology support issues, responses and fixes is key in developing a well functioning technology support team. It is preferable to have a computerized trouble ticket system in place with a database backend to aid in resolving consumer...
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...department and Technology services department. Virus Attack Before Attack Users * Keep anti-virus software running? * Update virus signatures at least weekly. * Attend virus awareness training. * Learn how to detect and take basic steps during a virus attack. * Perform back-ups of vulnerable data on a regular basis. * Rotate most current backup media offsite. Technology Services * Provide education and training about virus attack awareness. * Provide education about the dangers and attack profiles of the most prevalent kinds of malware attacks. * Instruct users about proper method for data backups. * Randomly test backups using restores to ensure the quality of the backup procedures, the training, and the quality of the media. * Provide offsite backup media service. * Ensure that a current Incident Response Plan is in place to deal with active attacks and post attack situations. After an Attack Users * Work with Technology services to determine the extent of data loss. * Work with Technology Services to determine the root causes. * Work with Technology Services to provide input updates to the Lessons Learned * Work with Technology Services to provide input updates to the Incident Response Plan * Work with Technology Services to provide input updates to the Security Awareness Training * After Technology Services performs the restore, verify that the data restored properly. Technology Services ...
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...The Impact of Technology Mentors on Effective Technology Integration Into the Elementary Classroom by Debra Chester An Applied Dissertation Submitted to the Fischler School of Education and Human Services in Partial Fulfillment of the Requirements for the Degree of Doctor of Education Nova Southeastern University 2008 Approval Page This applied dissertation was submitted by Debra Chester under the direction of the persons listed below. It was submitted to the Fischler School of Education and Human Services and approved in partial fulfillment of the requirements for the degree of Doctor of Education at Nova Southeastern University. Deeb Paul Kitchen, EdD Committee Chair Date Patricia Heiselberg, EdD Committee Member Date Maryellen Maher, PhD Executive Dean for Research and Evaluation Date ii Abstract The Impact of Technology Mentors on Effective Technology Integration Into the Elementary Classroom. Chester, Debra, 2008: Applied Dissertation, Nova Southeastern University, Fischler School of Education and Human Services. Technology Integration/Educational Technology/Teacher Training/Professional Development/ Mentoring The purpose of this study was to investigate the use of mentors to increase the integration of technology, to provide teachers with skills, and to investigate the most effective strategies. Three research questions guided the study: 1. Will the utilization of technology mentors provide teachers with the skills needed to effectively...
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