...Understanding that technology is a viable vehicle in increasing organizational and employee productivity is the first step to accepting technological advances. Organizations that realize the value of technology need to promote the same understanding in their organizations for employees. The terms employee, technology, and resistance are often in the same sentence about organizational improvement and operational advancement. This is not because employees want to see their employer fail. Using a technology support team is the best option for organizations to bring employees and technology together. Building an effective technology support team requires a diversity, training, performance support, and management support. Diversity of Perspective Solving problems on a large-scale involves the use of different perspectives, which can be available with the assistance of diversity. When building a team for any purpose a leader would prefer a team to be willing and able. Diversity in knowledge is a valuable asset in a team member, but adding diversity in perspective can multiply a team’s ability to understand, collaborate, and overcome obstacles. Diversity is a major influence in the design of training for employees using new technology. “Dissent is to be encouraged because it encourages workers to think for themselves” (Engleberg & Wynn, 2010, p. 51). For example, even though techies may believe the non-technical staff does not have enough of the technical information the non-technical...
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...Gwendolyn M. Riley TEC / 401 Version 2 Personnel in Technology Paper Building an effective technology team depend on numerous areas of attention. Documentation allows for effortlessness and timely transitions and resolutions for technology support teams. Communication skills offer employees the capability to deal with conflicts and communicate with clients and other personnel of the business. Role clarification allows team members to work effectively in a fast paced and stressful work environment. Recognizing the strengths and weaknesses of each members of the technology team helps in distinguishing their goals and what drives them. Establishing relationships with other departments permits technology teams to increase efficiency by working together with other departments in the organization. These factors assist in building an effective and proficient technology support team. Documentation is a very important part of building an effective technology support team, which helps an organization to perform at its ideal capacity. Documenting how to handle situations and conflicts allows technology support teams to handle situations routinely and quickly (Kearns, 2009). When building a successful technology support team, documentation provides the team members with background statistics and criteria for procedures; which saves time and financial support. Communication symbolizes a great part of the technology support team’s job. The ability to communicate effectively...
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...Personnel in Technology Paper Es importante tener presente que muchas personas necesitan ayuda con la variedad de equipos y programas que existen hoy en día. El tener un personal de tecnología en una empresa es importante para la solución de problemas, reparaciones de equipo y otro servicio de apoyo al personal, ya que son capaces y están disponibles para realizar ese trabajo. Es sumamente importante que una empresa cuente con los recursos intelectuales y de los sistemas de información actualizados. Es parte de la administración que busca mejorar el desempeño en los negocios mediante la innovación, mejorar la capacidad, aprender y tener la solución a los problemas con sus sistemas. El proceso de conocimiento nos ayudará a hacer una organización de un mejor uso de este procedimiento en todas las actividades que pueden producir un mejor resultado. Se convierte en una disciplina destinada a mejorar el procesamiento del conocimiento organizacional, y como tal es un fenómeno social. Su objetivo es mejorar la capacidad de una organización para detectar los problemas, resolverlos, compartir o presentar las soluciones a los demás, mitigar los riesgos. Para lograr este propósito, se tiene que mejorar el aprendizaje organizacional y los procesos de innovación. Con el fin de acomodar el ambiente de negocios que está cambiando continuamente, las empresas están encontrando maneras de utilizar la tecnología como una alternativa en el manejo de sus negocios. El objetivo del personal...
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...A la hora de formar un equipo técnico se deben de tomar en cuenta muchos elementos. No solo se escoge al personal por sus capacidades, conocimientos y destrezas, sino también por sus perspectivas y puntos de vistas como también la manera en que se desempeña en el ámbito laboral y se integra en el mismo. Este ensayo contiene algunas de las características que debe de poseer el equipo y sus integrantes al momento de la integración al mismo. Para que un equipo funcione adecuadamente no depende de la calidad, sino del buen manejo que se le dé para que este cumpla con los requisitos y de los resultados esperados. En esta era, donde la tecnología es continua y evoluciona constantemente, los líderes de las compañías enfrentan día a día una serie de retos que los obliga a reestructurar, implementar, y crear nuevas estrategias y destrezas para poder sobrevivir y competir en los diferentes mercados. Queda probado que las compañías que han implementado la creación de equipos en el lugar de trabajo han incrementado su productividad y eficiencia y con esto el éxito esperado. Dicen los expertos que el establecer metas, prioridades e implementar nuevos métodos para examinar la calidad de las buenas relaciones laborales rinde frutos y ayuda al crecimiento de los individuos como a la compañía en general. Establecer metas, crear interdependencia entre los integrantes del equipo, tener compromiso y responsabilidad son los cuatro elementos críticos que se deben de seguir...
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...more competitive by introducing new marketing and planning strategies. Internet technologies have continued to improve over the years and competition amongst Internet Service Providers (ISPs) have largely benefited consumers as the ISPs have been forced to reduce their service fees in a quest to attract more customers and remaining competitive. Mobile devices have also become much more affordable increasing their availability and also their usefulness in communication and information access (Australian Communications and Media Authority, 2012). As a result, mobile devices have largely penetrated the communication industry and have since overtaken the use of computers in accessing the internet (Australian Communications and Media Authority, 2012). Consequently, business organizations have since devised better marketing and planning strategies by utilizing Big Data facilities and technologies whereby businesses are capable of deriving user requirements based on the searches potential users conduct on their mobile devices. From our initial report, we were able to highlight how Big Data is utilized in an organization and the accrued advantages against disadvantages of implementing Big Data technologies. We shall begin this report by first responding to the issues raised by management and then continue to make recommendations on the utilization of Big Data. Addressing Feedback Big Data technologies are fairly new to this organization and thus management was bound to raise issues...
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...Awesome-O Technologies, Inc. 1234 Brookview Ln Waldorf, MD 20601 (301) 867-5309 TECHNOLOGY UPGRADE PROPOSAL 14 May 2015 Simple Gateways, Inc 1923 Technology Pkwy Ft. Washington, MD 20744 Prepared by Chris Andes, Chief Emerging Technology Planner. Introduction. Simple Getaways, Inc. is a regional travel and tourism company headquartered in California. Simple Getaways specializes in travel to island destinations throughout the world, such as Hawaii, Tahiti, Fiji, the U.S. and British Virgin Islands, the Seychelles, the Caymans, and many other exotic, tropical locations. Simple Getaways currently operates 12 offices across the western United States, stretching from Oregon to California and inland to New Mexico, Colorado, and Utah. Key Stakeholders. Management: Managers have numerous difficulties when trying to organize and control company operations with the current technology employed. Tasking personnel can only be accomplished via e-mail or phone calls; as such management is largely restricted to personnel at the immediate location. The current communications methods make it nearly impossible to properly manage projects with personnel from multiple locations. Routine managerial functions (i.e. tracking goals and timelines, conflict resolution, employee evaluations, etc.) will be greatly hindered without an updated technological solution. Office Managers/Administrators: Administrators cannot accurately account for personnel and resources...
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...knowledge The domain of science Applying knowledge. The domain of technology. There are two basic issues about knowledge: Source: Betz (2011) Prepared by Chi-Yo Huang, Ph.D. 1 Prepared by Chi-Yo Huang, Ph.D. 3 Contents Introduction (2) Introduction Timeline of Science, Technology, and Industrialization Innovation Process Technology and Wealth Technical Savvy and Financial Savvy Technical Personnel and Business Personnel 2 There is a difference between technology and scientific technology Technologies are the "how" to do something E.g. 天工開物 Science is the "why" of something. So scientific technologies are both the how and why something can be done in nature. Science understands nature. Scientific technology manipulates nature. (Scientific technology: the technology invented upon a science base of knowledge that explains why the technology work) Prepared by Chi-Yo Huang, Ph.D. Prepared by Chi-Yo Huang, Ph.D. 4 Introduction (3) Introduction (5) The basis for our modern age, characterized by So many new technologies and Rapid technological progress, The study of these (science to technology to economy) connections is is the science base of modern technologies (or scientific technology). The focus of the topic of technological innovation. The field of management of technology (MOT) studies the principles of innovation, Describing the general...
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...define options, and select an optimal solution for the Department of Corrections. Identify Objectives The state Department of Corrections (DOC) is currently upgrading their information system to interact with new federal government’s system. The DOC has hired Robin a senior consultant for a large consulting firm to perform such upgrades that cost $100 million and is partially being funded by the federal government (case). While many are opposed to the idea for various reasons the project is underway. The single most important objective in this case is the concern for the system errors that may arise from such technology. Employees fear that possible system errors can lead to the release of inmates. Additionally, many employees, such as Donna for example, prefer to do work the old fashioned way and do not seem to accept the changes brought upon by technology. Moreover, the governor does not agree...
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...business management is sales personnel management. This is an important business aspect that can lead to efficiency and effectiveness in business. This study will seek to analyze the various tools and techniques used in sales personnel management. Personnel management encompasses a deep interest in the well-being of an employee. Its main aim is ensuring that employees have a sense of satisfaction. Personnel management tasks include training, selection, hiring, motivation, rewards, and compensation among others. Personnel managers are mainly involved in execution of these important tasks (Ingram, 2008). Training encompasses the process of improving personnel competencies, knowledge and potentialities, (in regards to the specific tasks that will be assigned to them). This is an essential process that should be perpetual, in order to achieve excellent execution of jobs (Ingram, 2008). It gives sales personnel managers an easier time in dealing with sales personnel. There are different basis on which training is carried out. Training is carried out upon induction of new sales people to the company. It is also important to train current sales personnel. This empowers them to brush up on their knowledge and ultimately improve their performance. Another party that would require training would be a promoted employee. It would be important for him to be fully trained on new aspects pertaining to the job. Training that accompanies upgrades on the existing technologies is fundamental as well...
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...Assignment 1: Public Personnel Today Abstract Defining the needs of public personnel today, analyzing and explaining critical trends affecting the growth of public personnel today, analyzing and evaluating strategies needed to create a diversified workforce as well as strategies the government must address to sustain union membership and representation among public employees will be outlined in the following pages. Public personnel are the employees of federal, state, local, and nonprofit organizations. Public Personnel Management involves two separate avenues. The two are public personnel and personnel administration. They both include public employees, managers, administrators, taxpayers, politicians and citizens. Introduction Defining public personnel is somewhat vast, however the term refers to human resources who work in the public sector and provide public services to citizens whether local, state, national, or even international. The public personnel today have four major functions. They are planning, acquisition, development and sanctions. These functions are carried throughout the organization for effectiveness. Public personnel today are facing challenges. The following text will include the explanation of four critical trends affecting growth of public personnel today as well as evaluating four strategies needed to create a diversified workforce and describing four strategies the government must address to sustain union membership and representation among public...
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... |MCSD Procedural Plan | |Audience: |MCSD IT Employees and Management | |Approval Authority: |Assistant Superintendent for Technology & Personnel | |Contact: |mail to: bakatsm@marlboroschools.org | |Status: |Proposed: |January 17, 2010 | | |Approved: |TBA | [pic] MARLBORO CENTRAL SCHOOL DISTRICT Information Technology Security Plan January 17th, 2010 Table of Contents Introduction................................................................................................................ 3 Information Technology Security Safeguards........................................................... 4 Physical Security....................................................................................................... 5 Personnel Security..................................................................................................... 5 Data Communications Security................................................................................. 5 Phone System Security............................
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...QUESTION: Management Information Systems are too important to be left up to Information Technology (IT) personnel only. Do you agree? Why or why not? Discuss. The impact of globalization has motivated organizations to rethink the way in which they do business. In order for organizations to survive or be successful in this present global environment they have to solve problems affecting the organization and make decisions which are to the best interest of the organization and which will add to its value. Problem solving and decision making have to be based on relevant information. The type of information gathered and way in which the information is stored, utilized and managed to assist an organization in achieving its goals determine how successful organizations are today, (Oz, 2009). Laudon and Laudon (2014) stated that the collection, processing, storage and distribution of information to assist in decision making and management of an organization constitute information systems. Furthermore, they described management information systems as an element of information systems literacy concerned with behavioural and technical issues relating to the development, utilization and effect of information systems. Information Technology (IT) Personnel play a significant role in Management Information Systems (MIS). However, since MIS is not limited to technical issues, it is imperative that other significant individuals be involved. Laudon and Laudon (2014) put forward...
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...Organization Policy (MEIP-001)...……....9 2. Access Management Policy (MEIP-002)…………………………10 3. Systems Security Policy (MEIP-003)...…….…………………......11 4. Network Security Policy (MEIP-004)…………………………….12 ________________________________________________________________________ 2 MICROS Systems, Inc. Enterprise Information Security Policy Version 8.0 Public 5. Application Security Policy (MEIP-005)…..………………………13 6. Data Security/Management Policy (MEIP-006)……………….14-15 7. Security Incident Handling Policy (MEIP-007)..………………....16 8. Security Operations Policy (MEIP-008)..…………………….…...17 9. Personal Information Protection Policy (MEIP-009)…………….18 10. Medical Information Privacy Policy (MEIP-010)…………..........19 11. Personnel Security Policy (MEIP-012) ……..……......................20 12. Physical & Environmental Security Policy (MEIP-013)..............21 13....
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...One Overview • SECTION 1.1 – INFORMATION SYSTEMS IN BUSINESS – Information Technology’s Role in Business – Information Technology Basics – Roles and Responsibilities in Information Technology – Measuring Information Technology’s Success • SECTION 1.2 – BUSINESS STRATEGY – Identifying Competitive Advantages – The Five Forces Model – Evaluating Business Segments – The Three Generic Strategies – Creating a Business Focus – Value Chain Analysis – Targeting Business Processes SECTION 1.1 INFORMATION SYSTEMS IN BUSINESS McGraw-Hill/Irwin ©2009 The McGraw-Hill Companies, All Rights Reserved 1-4 LEARNING OUTCOMES 1. Describe the functional areas of a business and why they must work together for the business to be successful 2. Explain information technology’s role in business and how you measure success 3. Compare management information systems (MIS) and information technology (IT) and define the relationships among people, information technology, and information 1-5 LEARNING OUTCOMES 4. Compare the responsibilities of a chief information officer (CIO), chief technology officer (CTO), chief security officer (CSO), chief privacy officer (CPO), and chief knowledge officer (CKO) 5. Explain the gap between IT and the business, along with the primary reason this gap exists 1-6 INFORMATION TECHNOLOGY’S ROLE IN BUSINESS • Information technology is everywhere in business 1-7 Information Technology’s Impact on Business Operations 1-8 Information Technology’s...
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...flying public” (Young & Wells, 2011, p. 288). There are several things that the industry can implement to reduce or eliminate future criminal acts from occurring. The two things that instantly jump out to me that the airline industry can implement that would meet the intent of their security procedures are new technology and security personnel. Although this new technology has arisen some concerns and controversy since its introduction, the use and its future development can reduce the time that travelers are spending at security check points an improve passenger identification process. The body scanners that have recently introduced are a look toward the future for airline security. The X-ray style scanners gives the airline industry the ability to search passengers to a level that once required them to disrobe. With the possibility of added technology, the airline industry will be able to incorporate other devices to work along side of the body scanners that will give them the ability to detect explosives and also facial recognition technology (Cadena, 2006). One of the things that I have noticed during my travels in different airports is the security personnel. During a...
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